Applying for an assistant manager position?
Assistant managers are needed everywhere — whether it’s a store, an office, a branch, or any company.
You make a difference by being present when the going gets tough.
So, companies need you for endless reasons.
You’re reliable and dependable in the workplace. And you take on responsibility in times where the manager isn’t around.
You manage other employees and push them to bring the best results.
You help your staff members perform better at their jobs. You inspire them to improve and develop new strengths so they can thrive.
Most businesses looking for your help have new clients to deal with every day. So, their main focus is to find someone who knows how to treat those customers.
You’re the face of their brand in front of customers.
All that helps the company drive excellent results.
But how do you show all this in a resume?
In this guide, we’ll teach you how to write the best assistant manager resume to get you the job of your dreams.
In this assistant manager resume guide, you'll learn
- Assistant manager resume samples to stand out from others
- How to write a captivating resume header and summary
- The best way to feature your work experience based on the job application
- 17 soft and core skills for assistant managers to fit different roles at any company
- Why an education section is essential and how to use it to your advantage
Assistant manager resume examples
Looking for a related resume?
How to write an assistant manager resume
Whether you like it or not:
The resume is your first point of contact with recruiters. It's what you'll be judged before you land the job.
And although it can't show everything you are, it's the only way you can get hired in your dream job.
Your assistant manager's resume isn't just a piece of paper. It's the portal through which you'll go from the place you are in right now to working in your dream job.
Your resume shapes the first impression of you in the recruiter's mind and makes them decide if they'll hire you.
That's what we'll focus on in this guide.
We'll give you a step-by-step process to write a job-winning assistant manager's resume.
Let's get started.
How to split your assistant manager resume
- Header: to make a positive first impression
- Summary/Objective: to captivate the recruiter’s interest
- Experience: to prove your worth and value
- Skills: to enrich your resume and make it job-specific
- Education: to match the requirements in the job offer
Focus your assistant manager resume on showing your:
- In-depth knowledge around customer management and support
- Strongest results and achievements from your previous jobs
- Teamwork and leadership qualities which allow you to foster a positive work environment
- Relevant education and training in assistant management
- Ability to supervise, train, and develop new employees
How to make an assistant manager resume header
The header is the first part recruiters read.
That’s why it always comes as a separate section at the top of your resume.
If you want it to be effective, it must only include some necessary information about you.
The information in the header differs from one job to another. But the overall structure is the same.
For assistant managers in any industry, the contact details are:
- Full name
- Job title
- Phone number
- Email address
- LinkedIn profile
Aside from these details, everything else is unnecessary. In fact, adding anything else only makes your header more crammed and unprofessional.
Let’s look at some assistant manager resume examples to learn from.
3 assistant manager resume header examples
In this example, there are minor mistakes that can cost you many job opportunities.
The email address is unprofessional and looks like an online gaming tag.
That leaves a negative impression — especially if all other candidates use professional-looking emails.
So, be sure to stick to professional email providers such as Gmail, Outlook, and iCloud.
Also, try to stick to the following professional email formats:
And remember: never use your current work address.
This header doesn’t contain a home address, which is a crucial aspect of any assistant manager jobs.
Many businesses prefer to hire assistant managers near their location. That way, they wouldn’t have to deal with transportation or repetitive delays all the time.
The job title could be more specific to the job application. After all, not all assistant managers are responsible for the same tasks and duties. Job experience and performance may differ based on the job environment.
The most famous examples are:
- Assistant branch manager
- Assistant general manager
- Assistant office manager
- Assistant store manager
You can adjust the job title in your resume to match the job application.
Let’s look at some better examples to improve your resume.
Assistant branch manager resume header
Assistant general manager resume header
Noticed how we included the location in the header?
The location format for your assistant manager resumes should be:
City, State, Zip Code.
As we said earlier, companies hiring assistant managers prefer local candidates. So, you must include your precise location to improve your chances of being noticed.
You don’t have to put your full address in the header.
Be sure to include a link to your LinkedIn profile to look more professional. Complete your profile, and be sure to keep it updated.
How to write a summary or objective section for your assistant manager resume
Do you know the difference between a bad resume and a good resume?
It's many things.
But the common characteristics in all bad resumes is —
Bad resumes are never read.
Hiring managers take a quick look at a resume before deciding whether they're going to read it. If it looks crammed, unprofessional, and generic — they'll skip it within seconds.
Even with resumes containing the same information, some are still never taken seriously.
You know why?
It's because of the summary or objective.
If you have experience in the job before, you'll write a resume summary. If not, you'll go for a resume objective to highlight your interest and future plans to the recruiter.
These two section summary serves as a short introduction to your resume.
They tell recruiting teams a lot in a few sentences. Therefore, they use them as qualification standards to decide if they're going to read the whole resume or ignore it.
Now, here's the secret to writing excellent summaries:
Although this may seem obvious, many candidates apply for jobs with generic summaries. They barely describe their experience and skills.
Here's the deal:
Your resume summary must be long enough to introduce you. It must highlight your greatest qualities. But it shouldn't be a whole page.
It should contain the following information:
- Years of experience
- Strongest, most relevant skills
- Results and achievements
- Future career plans
Enough with the talking.
Now, take a look at these two samples.
2 assistant manager resume summary examples
Assistant Manager with 7 years of experience. Expert in customer service and communication. Increased sales and ensured positive customer feedback. Looking for a new job with higher pay and a better work environment.
You might wonder —
This summary looks good, and it's relevant to the job — what's so wrong about it?
It indeed shows relevant experience and skills.
It lacks details.
It doesn't include any metrics or specific details about the candidate's performance.
Also, it's so generic.
Any applicant can use it, and the hiring manager wouldn't be able to tell the difference.
But most importantly:
It's focused on the applicant's benefit, which isn't something recruiters will appreciate.
Now, let's make some changes.
Assistant Store Manager with 7 years of experience working in clothing retail stores. Expert in customer service and communication. Practiced in inventory control and store management. Achieved a yearly average of 170.000$ in revenue. Ensured 100% customer satisfaction and positive feedback. Seeking to leverage my store management expertise and sales skills at Nordstrom.
This example is what will get you hired.
The whole summary is highly specific and full of details. It highlights the candidate’s expertise and skills — and backs that up with hard metrics.
The best part?
The last sentence.
It’s specific to the hiring company and indicates genuine interest on the candidate’s part to fit into the new role.
How to write an assistant manager resume objective
If you're writing a resume objective, it means that you're inexperienced in the job.
But don't worry.
You'll make up for your lack of experience in the rest of the resume.
Whether you're a recent graduate or entering a new sector, you'll follow the same steps. The exact principles we applied when writing the summary still apply here.
- Keep it specific and relevant to the job offer.
- Let it show your motivation and willingness to learn and help the business grow.
- Describe your career plans and professional goals. And show how they're aligned with the company's best interests.
Highly-motivated college graduate with experience in sales and customer service. Strong leadership and communication skills. Coming with a Business Administration degree and knowledgeable enough in management. Seeking an assistant store manager position at Macy's.
How to make your experience section shine
Now that you've convinced the recruiter that you're a worthy candidate, it's time to impress them.
The competition at this point is still tight.
All the weak candidates are out of the game by now.
But your strongest competitors are still in, and they also want the job.
But don't worry.
We've prepared a list of tips for you to differentiate yourself from others and get the job.
You'll be a unicorn in a field of horses.
How to do that?
This is the section where you highlight your expertise in the job and what they helped you achieve.
You must showcase the results you brought to your previous employee. And you'll prove them with tangible metrics and solid numbers.
It's here also where you show your leadership and teamwork skills.
You'll demonstrate your empathy and customer care experience. And you'll explain your specific in-store retail skills.
To give you a better image of how you can do that, let's see more assistant manager resume examples.
Assistant manager resume experience examples
Assistant Store ManagerBloomingdale's OutletUpscale department store for apparel, accessories & cosmetics
Handled news staff members training and evaluation
Responsible for store budget management
Contributed to increasing profit margins and sales through effective sales techniques
Your experience section is all about job duties. And they must be super specific to the job offer.
Listing duties with no connection to the position you're applying to shows that you didn't do your homework. It makes you look generic and unqualified for the job.
You'll lose countless opportunities because of that.
Quantify your achievements.
Recruiters evaluate managerial positions based on numbers.
Bad managers will only drive worse results.
Take advantage of that and support your claims with numbers from your past jobs.
Avoid words like "responsible for" or "helped with."
Instead, use direct action verbs. Keep your sentences short and easy to read. But always use strong action verbs.
Let's make the changes and see the final result.
Assistant store manager resume experience section
Assistant Store ManagerBloomingdale's OutletUpscale department store for apparel, accessories & cosmetics
Trained and supervised 17 new staff members in POS systems, inventory control, and customer service
Managed all store costs and budget reports to maximize sales and increase profitability.
Increasedrevenue by 11% providing quality customer service and monitoring clothing and labor costs.
Noticed what changed?
The difference is clear.
Even if you’re not a recruiter, you’d know which candidate to hire just by comparing the two examples.
How to write your assistant manager job duties:
- Use solid metrics, which are a great way to highlight your success at your previous jobs
- Include skills and qualifications within a context to show their importance
- Use direct action verbs to make the sentences stronger and persuasive
Assistant manager duties resume
- Handle customer complaints following company policies and procedures
- Monitor and maintain store inventory
- Control product quality and on-shelf availability
- Draft daily sales and inventory reports for upper management
- Supervise and motivate staff to improve performance
- Collaborate with managers from other store branches
- Train and support new employees
- Ensure staff compliance with company guidelines
How to write the skills section for your assistant manager resume
Before hiring anyone, recruiters always ask themselves:
What skills should an assistant manager have?
They always know the answer by heart and draw an image of their perfect candidate in their minds.
Then they start looking.
In the skills section, you must dress up as that candidate to appeal to recruiters' needs. You'll feature the strongest qualities that make you the best for the job.
You'll address all the concerns.
You'll show your ability to communicate with everyone in the workplace. And you'll highlight your specific store management knowledge. Furthermore, you'll also demonstrate your leadership and decision making skills.
You want your skills to be super-specific.
But before you get there, you must understand what the company needs.
And you know exactly where to find your answers...
It's all in the job application, exactly, in the requirements part.
Read it carefully, and look for keywords. Identify the biggest challenges and pain points.
Once you get a good grasp of that, you'll identify the lock. Then, you'll shape yourself to be the perfect key.
That's how you'll be hired.
If the job requirements say:
- Address customer inquiries and complaints
Your powerful assistant manager skills are going to be:
- Empathy and compassion
To make the process even easier for you, we've assembled a list of highly specific job skills for you.
All you have to do is pick the most relevant to the application, and add them to your resume.
Let's take a look.
17 essential assistant manager skills for any resume
The assistant manager skills in our list differ based on your industry and area of expertise.
Assistant managers can fill many shoes depending on the needs of the company.
A retail store assistant manager’s job is different from an assistant branch manager.
Be sure to pick the ones most relevant to the job position you’re applying to.
7 assistant manager core skills for your resume
- POS systems
- MS Office
10 soft skills for assistant managers
- Management and motivation
- Time management
- Conflict management
- Customer orientation
Should you have an education section for your assistant manager resume?
You might now be wondering:
What's the required education for assistant manager jobs?
We've analyzed dozens of assistant manager job applications.
We didn't end up with a final answer — at least when it comes to training and education.
It turns out companies require educational degrees depending on their size.
A recruiter at Walmart might ask for a college degree, while a local office may hire you for a high school diploma.
The thing is:
Hiring isn't a science.
There are many variables in play here. And it's impossible a recruiter will rely solely on education to hire you.
But, here's a good rule of thumb for you:
List your highest educational degree.
As for what fields are most helpful to assistant managers, here's our list:
- Business Administration and Management
- Retail Management
- Information Management
- Human Resources Management
- Social Sciences
- Liberal Arts
And here's an example of how to feature your education on your resume:
Bachelor's in Retail and Sales ManagementOregon State University
Does your resume need an assistant manager training or courses section?
The short answer is:
You don't need a training section for your assistant manager's resume.
From what we saw:
Most companies will offer assistant manager training before you start the job. And they never ask for it in job applications.
Instead, they're more focused on experience, skills, and education.
Be sure to do your best with your resume when writing those sections. Take all the time you need to make them perfect, and follow the advice we gave you in this guide.
You'll surely land the job you've always dreamed of.
How to write an assistant manager resume: key takeaways
- Pay attention to the job application and use it to craft a job-specific resume.
- Keep your layout organized and separated into the five main sections we mentioned in this guide.
- Make a compelling resume header and summary to keep recruiters excited to learn more about you.
- Use your experience section to highlight your expertise and greatest achievements in your career.
- List your best soft and core skills, and keep them specific to the position you’re applying to.