What are communication skills?
Did you know that around 85% of employees and executives believe that the lack of effective collaboration and communication is the main reason for workplace failures? Or that employees who communicate effectively could increase their productivity by 25%?
Effective communication is all about having your ideas and understandings heard and doing the same in return. That, plus the ability to convince people to act upon your ideas.
Having communication skills means that you are not just exchanging information with a partner, but rather understand the emotions and intentions behind everything you hear.
Yes, this sounds intrinsic, but it actually requires a lot of situational awareness and emotional intelligence. Being an effective and respectful communicator would save you the trouble of dealing with misunderstandings and frustration.
Why are communication skills important on your resume?
The reason why employees are after candidates who stand out as good communicators is that effective communication is directly related to business performance.
Just imagine having a team of impatient employees who are not able to listen and negotiate well, lack a sense of humor and cannot express their ideas and position with confidence.
Well, this is the ideal recipe for project failure. Usually, business tasks require the participation of more than one person. No matter how easy or complex such a task is, the successful implementation depends on the communication skills of the responsible team.
So, employees who have communication skills are not only preferred by the managers of a company. They are the preferred colleagues, mentors, and points of contact by clients.
It’s not enough to mention that you are an attentive listener, confident speaker, or team player. Instead, to showcase your communication skills, focus on highlighting specific situations where your excellent communication has played a crucial role.
What skills, activities, and accomplishments help you highlight your communication skills?
Saying the right thing at the right time can really make the difference and turn the tide in your favor. Here are some examples of skills and personal qualities that would demonstrate that you are adept at having productive and meaningful conversations.
- Positive attitude & Confidence: being able to dominate a conversation does not mean that you have to be pushy and impatient. Instead, to reach your end goal, you can rely on your charisma, confidence, and friendly attitude.
- Focus & Control of emotions: staying present in the moment of the conversations and focused on your and your partner’s objectives is essential. In addition, you should be able to stay calm even if things don’t seem to go your way.
- Non-verbal communication & Body language: while in a conversation, you can improve the way you express your ideas and goals by relying on body language. This helps the other party connect with you better and understand your viewpoints.