Top shift manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a shift manager resume experience section
Shift manager resume's job experience checklist:
- Use 4-6 bullet points per job title;
- Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
- Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
- Start each sentence with a power verb and avoid overused buzzwords;
- Use either C-A-R or S-T-A-R methodology, when describing your experience.
The work experience samples below come from real Shift Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:
- Operated cash register for cash, check and credit card transactions with accuracy
- Helped customers complete purchases, locate items and join reward programs
- Monitored self-checkout systems and offered assistance or intervention where required
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Ensured cashiers and baggers were sent on breaks and lunches in a timely fashion
- Worked closely with co-shift manager and other cashiers to solve problems and handle customer concerns
- Provided effcient service by opening more lanes when 3 or more customers were present in each line
- Supervised Staff - Scheduling
- Payroll - Ordering
- Inventory - Maintenance
- Recording hourly sales and labour figures, cashing up tills, managing any banking discrepancies that may have arisen
- Collaborating with high level management regarding store efficiency, adjusting staff levels in accordance with business needs
- Being in charge of a team of between 10-30 staff members at a time
- Using my own instincts and ingenuity to handle customer complaints, whilst balancing business needs
- Taking action when staff had any issues and striving to ensure staff were content within their working environment.
- HANDLED SHIFT ALONE
- AND, DOING OUT DOOR CATERING AS WELL
- LEARNED TO INTERACT WITH FOREIGNERS
- Performing as a shift manager in addition to the "Monitoring Expert" role
- Managing minimum of ten analysts in a shift including tasks assignment and troubleshooting
- Technologically manage the ongoing shifts that will include team members from multiple departments
- Training new employees for "cybersecurity analyst" position
- Being an escalation point for complex investigations
- Providing guidelines for investigation methods and preferred technology
- Organize staff schedules and workloads to maximize productivity.
- Monitor food preparation to ensure orders are completed quickly and no product wasted.
- Managed inventory for all shifts and ordered supplies.
- Consistently exceed daily, weekly, and monthly sales targets while maintaining cost and keeping employee turn over low.
- Organize staff schedules and workloads to maximize productivity.
- Monitor food preparation to ensure orders are completed quickly and no product wasted.
- Managed inventory for all shifts and order supplies.
- Consistently exceed daily, weekly and monthly sales targets while maintaining cost and keeping employee turnover low.
- Planned, implemented, and coordinated a variety of projects simultaneously, including: troubleshooting, contractor liaison, estimating, forecasting and budgeting responsibilities
- Maintained and applied knowledge of applicable fire, health, safety, and environmental standards as well as relevant safety codes
- Organized, supervised and managed the daily operations, repair and preventive maintenance activities of the general maintenance repair on and off site locations
- Led a team of 15 people and accommodated a 50% increase in workload without need for additional staff
- Simultaneously led multiple client implementation projects with 100% timely delivery
- Acted as liaison between internal departments and vendors to ensure synchronicity
- Responsible for full range of office management duties including: customer service, Accounts payable and receivable, payroll, inventory control and employee scheduling
- Liaised with staff, vendors and clients as and when required
- Led market research and expansion efforts, as well as maintained and established new partnerships with Austrian raw material suppliers
- Reduced annual office expenditure by 50% and decreased usage of contractors by employing multi skilled personnel
- Increased staff retention by 100% by introducing a bonus system based on tenure and decreased need of temporary staff by 50%
- Responsible for leading, guiding, coaching and developing teams of Guides and supervision of additional Team Leaders making sure that all associates are meeting their goal and productivity targets.
- Monitor and manage key metrics such as Net Promoter Score, Quality and ensure all SLAs are consistently met by Operations
- Lead regular business reviews which involves vendor management Team
- Provide and create a motivational environment by demonstrating solid leadership skills and encourage Team participation in Work-life-balance activities
- Supervised 4 colleagues to ensure adherence to quality standards and proper work procedures, especially during Covid-19;
- Count and balance the cash register at the end and beginning of the shift;
- Arrange to have shifts covered and
- Increase sales by 15% by referrals and excellent customer service;
- Production management during shift. Experience in Production report, breakdown report, project planner, Manpower management, process related critical parameters tracking.
- Production forecasting for the material availability as per the delivery target. Manage the 20-30 lead person to achieve the daily, Monthly and yearly target.
- Quality Control below target level by controling deviating parameter. I have completed two project of productivity improvement. Control the In line staff for achieve production target. Minimize over time.
- Expertise in Data analysis of Rejection and data extraction from the Organize ERP System. Always egaer to working with modification of process and ready to accept the challenge.
- Enforce the health and safety standard. Organize saftey related workshop and training for safety awareness.
- Working Co-ordinatly with senior team members for new project of improvement of process. Prepare Job safety analysis for maintenance projects. Look after Electrical and Mechanical maintainace of department. Co-ordinate with Contactor for maintainace work and new project work
- Key person in the planning of the project of modification and co-ordinate with the concerned department to complete the project before the deadline and employee training.Planned Preventive and Breakdown Maintainace of Blower, kiln burner, PLC, Fan with Supportive department.
- Planning of Upcoming material and fired material as per target. Push-Pull techniques to reduce the process timing by 10 days and and avoid product mix and smoothing unique product.
- Maintain ISO related documents and worknon the other Industries project as virtual member for Heat related projects.
- Production management during shift and report to Production manager.
- Experience in Production report, breakdown report, project planner, Manpower management, process related critical parameters tracking.
- Manage the 20-30 lead person to achieve the daily, Monthly and yearly target.
- Quality Control
- Expertise in Data analysis of Rejection and data extraction from organize ERP System.
- Enforcement of health and safety standard.
- Organize safety related workshop and training for safety awareness.
- Key person in the planning of the project of modification
- Planned Preventive and Breakdown Maintainace
- Maintain ISO related documents
- Work on the other Industries project as virtual member for Heat related projects.
- Assist in FGU LMS reporting and tracking
- Researched & implemented Zenput in two separate stores (Auburn Hills, MI and Rochestor, MI), coaching and onboarding management in both locations
- Assisting in interviewing and hiring process
- Assisting in inventory management
- Placing/receiving truck orders, weekly/monthly inventory & calculation of food cost, evaluation of opportunities to improve P&L
- Conducting performance reviews for subordinates
- Various building maintenance tasks
- ServSafe Manager certified
- Earned Effective Management Practices & Advanced Shift Management certification through McDonald's, which included 4 college credits of Hospitality Management through the American Council on Education
- Launched top performing delivery station of 2015
- Grew business 3000% in first year of operation'
- Managed diverse team of 170 associates daily through sortation, dispat
- Coordinating daily restaurant management operations
- Delivering superior food and beverage service and maximizing customer satisfaction Responding efficiently and accurately to restaurant customer complaints
- Organize all store operations and allocate Responsibilities to personnel
- Supervise and guide staff towards maximum performance Prepare and control the store’s budget aiming for minimum expenditure and efficiency
- Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels.
- Trained and developed new associates on POS system and key sales tactics
- Supervise the store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations
- Keep on top of inventory and stock volumes, manage cash and oversee the rota to ensure shifts run smoothly
- I lead and motivate my team, delegating as needed and solving problems swiftly and effectively
- I follow company processes to maintain my store's performance
- Keep everything tidy and clean, on the shop floor and behind the scenes
PRO TIP
Include quantitative data throughout your Shift Manager resume to impress the hiring manager. Real facts and figures that show off your competency as an audit manager go a long way. Did you reduce the costs of audits? Manage a large team? Boosted efficiency? Show off the real numbers!
Action verbs for your shift manager resume
Recommended reads:
Shift Manager Resume Skills’ Tips & Tricks to Impress Recruiters
Resume skills section checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top skills for your shift manager resume
Jira
Project Management
MS Office
CRM
Negotiation
Strategic Planning
Communication
Attentions to details
Creativity
Empathy
Problem Solving
Listening
PRO TIP
Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.
Recommended reads.":
Shift Manager Resume Header: Tips, Red Flags, and Best Practices
Checklist for your shift manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended Reads:
PRO TIP
Include a link to your portfolio in your Shift Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Shift manager resume summary best practices
Checklist: What to include in your Shift Manager resume summary:
- Years of experience;
- Highlight top 3 skills and proficiencies;
- One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
- Use short, direct sentences - but no more than three - to keep the HRs interested.
Resume summary formula:
PRO TIP
Your summary should act as an elevator speech, briefly promoting how you will benefit the employer if hired. Pitch your strengths in the summary and expand on them in your Shift Manager experience section. Give examples like how your work benefited each employer.
Recommended Reads:
Listing your education, certifications and courses
resume education section checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Certifications for your Shift Manager Resume
New Manager: The Basics and More of Being a Great Leader
Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams.
The Manager's Mindset
How to think and approach problems like an effective, successful manager
Manager Communication: Hiring and Performance Management
Hire the right people, manage their performance, skate through crisis and change, and everyone wins! 2-Minute lectures!
The Superboss Playbook for Managers
Discover how top managers develop high potential talent, lead by teaching, and foster creative, high-performance teams.
From Peer to Manager: Skills for New Managers
Learn how to transition from individual contributor to Manager and Leader with confidence!
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Shift Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
How to Write a Shift Manager Resume
There are three basic resume formats you can choose from:
- Reverse-chronological resume format;
- Functional resume format;
- Hybrid (or Combination) resume format;
The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.
Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.
Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.
Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.
Here are more resume tips regarding your layout and style:
- Clear and legible 12p resume font size;
- Use 10’’ resume margins - that’s default for a great resume design;
- Use a one-page template resume length if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- Save your resume as PDF before sending it to the recruiter.
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
Recommended reads:
PRO TIP
Test your draft Shift Manager resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Other sections to include in your resume
Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Shift Manager resume:
Shift manager resume: how to make yours more creative & stand out
When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Shift Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
What makes a great shift manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
