5 Claims Manager Resume Examples & Guide for 2023

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5 Claims Manager Resume Examples...

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Top claims manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

Things to remember when writing your claims manager experience section

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Claims manager experience section checklist:
  • Keep it short: use no more than 4-6 bullet points per position;
  • Go for short, easy-to-read sentences to keep recruiters engaged;
  • Focus on relevant job experience that will enhance your application;
  • Describe your experience using the C-A-R (challenge, action, result) methodology;
  • Ditch buzzwords and go for power words instead.

To illustrate it more clearly, we’ve collected some of the best experience section examples from real Claims Manager resumes. Check them out below!

Work Experience
Claims Manager
McClure, Leuschke and Balistreri
2015-2017
  • Managed expense claims, payment applications with 98.9% accuracy
  • Successfully implemented a new digital solution that automates 85% off all insurance claims
  • Hired, trained, and managed a team of 70+ medical claims specialists servicing in three countries (KSA, Lebanon, and Egypt)
  • Led analysis and redesign of key business processes, resulting in >20% reduction in effort within an insurance claims processing team
  • Oversaw a team of 80+ geo-dispersed officers and led a transformation process to optimize velocity and efficiency of claims management operations
  • Exceeded organizational standards of evaluative and metric results relating to the KPIs of the claims department
  • Key role in establishing a strategic plan based on the aims and goals put by the organizational leadership
  • Supervised outsourcing activity project, launching, and implantation
Work Experience
Assistant Claims Manager
Cogent Data
2017-2018
  • Apply Contractual discounts and price tariffs.
  • Batch Controller.
  • Applying reconciliations batch balances.
  • Processing and adjudicating medical claims.
Work Experience
Claims Manager
Vortex Solar
2016-2020
  • Manage daily operations of the claims program for Best Buy ensuring claim handling best practices are followed while promoting a culture of inclusivity, support and personal growth
  • Maintain direct lines of communication with the client to achieve shared goals
  • Oversee a team of 25+ colleagues with 5 direct reports
  • Annually achieve key performance indicators to meet and exceed retail benchmarks
  • Collaborate with my leadership team to develop and deliver ongoing training to improve quality results
  • Implemented Sedgwick’s handling of Best Buy’s general liability claims program handling bodily injury, property damage, product liability, and auto claims
  • Developed exception reporting to ensure client-specific data points are captured and coded accurately
  • Analyze data to identify claim trends to improve client metrics
  • Maintain state licensing through completion of ongoing continuing education
pro tip icon
PRO TIP

Don't make the same mistake everyone else does. What we mean is, don't list your Claims Manager job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.

Action verbs for your claims manager resume

We went through the top Claims Manager resumes and selected some of the top power words that successful applicants have used to spice up their resumes. Use them to make your application stand out!

The Best Way to Write Your Claims Manager Resume’s Skills Section

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Claims manager resume: skills section checklist
  • Scan the job advert for keywords worth including in your resume;
  • List both hard and transferable skills;
  • Leave room for discussion: include some of your skills in other sections of your resume;
  • Focus on skills that prove your expertise and leave the irrelevant ones behind.
Top skills for your claims manager resume
HARD SKILLS

Jira

Project Management

MS Office

CRM

Negotiation

Strategic Planning

SOFT SKILLS

Communication

Attentions to details

Creativity

Empathy

Problem Solving

Listening

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PRO TIP

Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.

what to write in your resume header
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Checklist for your claims manager resume header
  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
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PRO TIP

Include a link to your portfolio in your Claims Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

Writing a strong claims manager resume summary

what to write in your resume summary
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Claims manager resume summary checklist:
  • Mention your position and total years of experience in the field;
  • Highlight 1-2 of your top achievements;
  • Go for shorter sentences and keep them to the point – don’t include anything that doesn’t support your application;
  • Add 2-4 keywords present in the job description.
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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PRO TIP

Your summary should act as an elevator speech, briefly promoting how you will benefit the employer if hired. Pitch your strengths in the summary and expand on them in your Claims Manager experience section. Give examples like how your work benefited each employer.

Adding education, courses, and certifications to your claims manager resume

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Education section tips and tricks:
  • Add info about your highest degree level, incl. year of graduation, place of study, and degree subject;
  • Mention some education-related awards you’ve received;
  • Share a bit more about your certifications (if they are relevant);
  • Entry-level applicants: Tailor your education section by including classes that are relevant to the position you’re applying for.
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Top Certifications for your Claims Manager resume
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Microsoft Project 2019: Beginner to Advanced Mega Bundle

Claim 16 PDUs as this Microsoft Project 2019 course takes you from Project novice to superstar project manager

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Become a Product Manager | Learn the Skills & Get the Job

The most complete course available on Product Management. 13+ hours of videos, activities, interviews, & more

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Advanced Product Management: Vision, Strategy & Metrics

Learn the skills Product Managers use every day. Vision, strategy, & advanced metrics for Product Managers

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Great Product Manager: Product Management by Microsoft's PM

Become a Great Product Manager! Land your dream job with Microsoft's Senior Product Manager. Free CV review included!

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Product Management 101

Learn to become a more strategic product manager - and have a greater impact on your company and your products

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PRO TIP

There are dozens of certifications that you can claim as a Claims Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.

The best format for your claims manager resume

Choosing the right format for your resume might seem difficult, regardless of whether you’re a newbie or a master. In short, there are three basic resume formats for you to choose from:

The choice you make depends on your level of experience and the company you’re applying for.

The reverse-chronological resume format is great for you if you have at least 10 years of experience, no employment gaps, and are not looking for a career change. Here, you are expected to list all your previous jobs in a reverse-chronological format, starting from your most recent position and going back to the oldest one. It’s perfect for experienced individuals who are looking for a straightforward way to highlight their expertise.

The functional skills-based resume format, on the other hand, is great for recent graduates or professionals with large employment gaps. It focuses on skills and education, rather than experience. This makes it ideal for showing you’re the right fit without putting too much emphasis on your lack of (relevant) experience.

If you’re looking for something a bit more creative, go for the combination resume format. It’s a mix of the reverse-chronological and the functional skills-based formats, which makes it ideal for all types of applicants. What’s more, it’s considered modern and innovative, and isn’t this what you want your application to feel like anyway?

After choosing the right format for your Claims Manager resume, it’s time to perfect the layout and style.

Looking for more ways to make your application stand out? Read this article!

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PRO TIP

Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Claims Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.

Other sections to include in your resume

Depending on the type of company, your position, and your general desire to experiment and showcase your creative side, you might want to add some additional sections to your resume. Some examples include:

Creating a memorable claims manager resume

You want your resume to put you in front of other candidates even when the competition is high, right? Right!

One of the easiest ways to do this is by adding a drop or two of creativity. You can choose a colorful and out-of-the-box template, or maybe even put a ‘what my typical days look like’ section at the bottom of your resume

It’s totally up to you. Just make sure to match the level of creativity to the industry, the position, and the company.

day of my life on resume   Enhancv resume section

What makes a great claims manager resume: key takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.

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