Top claims manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
Things to remember when writing your claims manager experience section
Claims manager experience section checklist:
- Keep it short: use no more than 4-6 bullet points per position;
- Go for short, easy-to-read sentences to keep recruiters engaged;
- Focus on relevant job experience that will enhance your application;
- Describe your experience using the C-A-R (challenge, action, result) methodology;
- Ditch buzzwords and go for power words instead.
To illustrate it more clearly, we’ve collected some of the best experience section examples from real Claims Manager resumes. Check them out below!
- Managed expense claims, payment applications with 98.9% accuracy
- Successfully implemented a new digital solution that automates 85% off all insurance claims
- Hired, trained, and managed a team of 70+ medical claims specialists servicing in three countries (KSA, Lebanon, and Egypt)
- Led analysis and redesign of key business processes, resulting in >20% reduction in effort within an insurance claims processing team
- Oversaw a team of 80+ geo-dispersed officers and led a transformation process to optimize velocity and efficiency of claims management operations
- Exceeded organizational standards of evaluative and metric results relating to the KPIs of the claims department
- Key role in establishing a strategic plan based on the aims and goals put by the organizational leadership
- Supervised outsourcing activity project, launching, and implantation
- Apply Contractual discounts and price tariffs.
- Batch Controller.
- Applying reconciliations batch balances.
- Processing and adjudicating medical claims.
- Manage daily operations of the claims program for Best Buy ensuring claim handling best practices are followed while promoting a culture of inclusivity, support and personal growth
- Maintain direct lines of communication with the client to achieve shared goals
- Oversee a team of 25+ colleagues with 5 direct reports
- Annually achieve key performance indicators to meet and exceed retail benchmarks
- Collaborate with my leadership team to develop and deliver ongoing training to improve quality results
- Implemented Sedgwick’s handling of Best Buy’s general liability claims program handling bodily injury, property damage, product liability, and auto claims
- Developed exception reporting to ensure client-specific data points are captured and coded accurately
- Analyze data to identify claim trends to improve client metrics
- Maintain state licensing through completion of ongoing continuing education
PRO TIP
Don't make the same mistake everyone else does. What we mean is, don't list your Claims Manager job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.
Action verbs for your claims manager resume
Recommended reads:
The Best Way to Write Your Claims Manager Resume’s Skills Section
Claims manager resume: skills section checklist
- Scan the job advert for keywords worth including in your resume;
- List both hard and transferable skills;
- Leave room for discussion: include some of your skills in other sections of your resume;
- Focus on skills that prove your expertise and leave the irrelevant ones behind.
Top skills for your claims manager resume
Jira
Project Management
MS Office
CRM
Negotiation
Strategic Planning
Communication
Attentions to details
Creativity
Empathy
Problem Solving
Listening
PRO TIP
Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.
Recommended reads.
Claims manager resume header: tips, red flags, and best practices
Checklist for your claims manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Include a link to your portfolio in your Claims Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Writing a strong claims manager resume summary
Claims manager resume summary checklist:
- Mention your position and total years of experience in the field;
- Highlight 1-2 of your top achievements;
- Go for shorter sentences and keep them to the point – don’t include anything that doesn’t support your application;
- Add 2-4 keywords present in the job description.
Resume summary formula:
PRO TIP
Your summary should act as an elevator speech, briefly promoting how you will benefit the employer if hired. Pitch your strengths in the summary and expand on them in your Claims Manager experience section. Give examples like how your work benefited each employer.
Recommended reads:
Adding education, courses, and certifications to your claims manager resume
Education section tips and tricks:
- Add info about your highest degree level, incl. year of graduation, place of study, and degree subject;
- Mention some education-related awards you’ve received;
- Share a bit more about your certifications (if they are relevant);
- Entry-level applicants: Tailor your education section by including classes that are relevant to the position you’re applying for.
Top Certifications for your Claims Manager resume
Microsoft Project 2019: Beginner to Advanced Mega Bundle
Claim 16 PDUs as this Microsoft Project 2019 course takes you from Project novice to superstar project manager
Become a Product Manager | Learn the Skills & Get the Job
The most complete course available on Product Management. 13+ hours of videos, activities, interviews, & more
Advanced Product Management: Vision, Strategy & Metrics
Learn the skills Product Managers use every day. Vision, strategy, & advanced metrics for Product Managers
Great Product Manager: Product Management by Microsoft's PM
Become a Great Product Manager! Land your dream job with Microsoft's Senior Product Manager. Free CV review included!
Product Management 101
Learn to become a more strategic product manager - and have a greater impact on your company and your products
Recommended Reads:
PRO TIP
There are dozens of certifications that you can claim as a Claims Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
The best format for your claims manager resume
Choosing the right format for your resume might seem difficult, regardless of whether you’re a newbie or a master. In short, there are three basic resume formats for you to choose from:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
The choice you make depends on your level of experience and the company you’re applying for.
The reverse-chronological resume format is great for you if you have at least 10 years of experience, no employment gaps, and are not looking for a career change. Here, you are expected to list all your previous jobs in a reverse-chronological format, starting from your most recent position and going back to the oldest one. It’s perfect for experienced individuals who are looking for a straightforward way to highlight their expertise.
The functional skills-based resume format, on the other hand, is great for recent graduates or professionals with large employment gaps. It focuses on skills and education, rather than experience. This makes it ideal for showing you’re the right fit without putting too much emphasis on your lack of (relevant) experience.
If you’re looking for something a bit more creative, go for the combination resume format. It’s a mix of the reverse-chronological and the functional skills-based formats, which makes it ideal for all types of applicants. What’s more, it’s considered modern and innovative, and isn’t this what you want your application to feel like anyway?
After choosing the right format for your Claims Manager resume, it’s time to perfect the layout and style.
- Go for traditional 1-inch resume margins;
- Choose a simple resume font, sized 10-12p;
- Make sure that the length of your resume matches your applicant profile: try to fit in a one-page template; two-page templateare suitable only for candidates with over 10 years of experience.
- Save your resume in PDF to avoid issues around formatting and unauthorized editing.
Looking for more ways to make your application stand out? Read this article!
Recommended reads.":
PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Claims Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections to include in your resume
Depending on the type of company, your position, and your general desire to experiment and showcase your creative side, you might want to add some additional sections to your resume. Some examples include:
Creating a memorable claims manager resume
You want your resume to put you in front of other candidates even when the competition is high, right? Right!
One of the easiest ways to do this is by adding a drop or two of creativity. You can choose a colorful and out-of-the-box template, or maybe even put a ‘what my typical days look like’ section at the bottom of your resume
It’s totally up to you. Just make sure to match the level of creativity to the industry, the position, and the company.
What makes a great claims manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
