INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Business Relationship Manager positions are at a 14% growth rate, which is faster than average. With that said, there are currently 907,600 jobs in the market right now. The total number of jobs is expected to increase by 124,400 to 1,032,000 in the period of 2020-30.
What’s more, the median annual wage for the Business Relationship Manager jobs was $87,660 in May 2020. The lowest 10% earned less than $50,990, and the highest 10% more than $156,840.
Our conclusion? The Business Relationship Manager job market is wide open for candidates.
Top business relationship manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to Write a Business Relationship Manager Resume Experience Section
Business Relationship Manager resume experience: checklist
- Use either chronological or reverse-chronological format when listing your previous jobs;
- Mention only relevant positions that add value to your resume;
- Briefly state the challenges you’ve faced and how you’ve overcome them;
- Highlight the results from your efforts (for bonus points, add numbers, percentage rates, etc.);
- Forget about buzzwords! Use power verbs instead.
Use the examples below to build your own experience section!
- Proactively call and sell CenturyLink Business Solutions to Small Business (Internet, Phone, Data backup, managed IT)
- Lead management (over 600 leads every month)
- Quota attainment
- Prospecting and Cold Calling (helping customers solve complex IT issues.)
- Succeeded in growing new loan volume of $5.6 million in 2017, in addition to meeting and exceeding loan goals in 2015 and 16 as well.
- Consistently added new business clients and successfully retained and grew existing clients within my portfolio in each year as an BRM 2014,15,16,17.
- Leads a team of digital marketing IT professionals working on Affiliate digital projects
- Assess feasibility and provides expert advice on the selection, design, justification, implementation and business use of digital solutions for marketing in over 20 countries including Asia Pacific, Latin America, Russia, and Middle East regions
- Engages with ANI Commercial Stakeholders to elicit, analyze, and document business requirements for digital solutions
- Coordinates with Affiliate marketing teams, external agencies, vendors, consultants and IT management on digital properties and identifying strategic growth opportunities for online marketing
- Manages budgets and oversee project spends as well as coordinating funding with affiliates around the world
- Develops appropriate IT strategies aligned with the business based on understanding of the organization's vision, goals and strategies
- Supports all aspects of business and IT interfacing inclusive of demand shaping, value creation and achievement for the South African Business Units (HR and Manufacturing) and aligns sector IT strategy to business strategy, assessing impact of changes to business objectives and manages sector business partner relationships.
- Works with business partners to ensure Value Optimization following delivery of initiatives.
- Supports the development of strategic road maps, defining the case for change, gaining investment approval(s) where needed and identifying pursuit opportunities.
- Utilizes IT partners (external and internal) within the global PepsiCo space to seek new innovation, efficiency and productivity programs to be leveraged in market.
- Works with solution delivery, technology operations and support services teams throughout the project life cycle to ensure effective solution delivery and ongoing operations.
- I began with them as a key account Manager for 3 months the I got raised to a business relationship Manager position.
- Bringing premium merchants on board of blueberry application.
- Complete account management from cold calling to end-to-end account management.
- Searching & browsing online & offline for more potential merchants.
- My duty was to define our company’s business to the market by approaching the Merchants & the clients by meeting, communication, calling & mailing.
- My duty also was to make a marketing plan by doing research & surveys in order to clarify what names & brands that the members desire to attract them & to attract more memberships.
- Establish a strong relation with the potential clients & stay in touch with them from time to time, & enhance the relationship with the existing merchants for more deals together.
- Partnering with marketing teams facilitating stronger relationships between marketing and IT
- Prioritising projects within pipeline balancing value and risk. Ensuring that initiatives are aligned to company strategy and are enabled with an enterprise view of technology
- Development of business cases for endorsement by senior management
- Highlighting innovation and relevant technology trends
PRO TIP
In writing your Business Relationship Manager resume, you will no doubt want to list your previous duties - as you should. But steer clear of just listing your duties, instead of your achievements. Make your resume stand out by communicating what you have done, and not merely what the job needed you to do.
Action verbs for your business relationship manager resume
Recommended reads:
Business relationship manager resume: the skills section!
How to write a strong business relationship manager resume skills section?
- Make sure to include all types of skills - soft, hard, technical;
- Focus on skills that show your expertise in the field;
- Check the job description for keywords and make sure to add them to your resume – this will help you pass ATS;
- Leave room for discussion – elaborate on some of your strongest skills in other sections of your resume
Top skills for your business relationship manager resume
SQL
Microsoft office
Tableau
Salesforce
Jira
Google Analytics
Project Management
Time Management
Interpersonal Communication
Decisiveness
Delegation
Patience
Creativity
Self-motivation
PRO TIP
Avoid getting sidetracked by Applicant tracking software by including a tech skills' section matching the job description and your own qualifications.
Business relationship manager resume header: Tips, red flags, and best practices
Checklist for your business relationship manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Include a link to your portfolio in your Business Relationship Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
A career summary for your business relationship manager resume
Things to include in your business relationship manager resume summary:
- Your total years of experience in the industry;
- 2-3 of your most remarkable achievements so far;
- How your experience relates to the position you’re applying for;
- A very brief description of your strengths.
Resume summary formula:
PRO TIP
When writing a resume summary or objective, avoid first-person narrative.
Recommended reads:
"Business relationship manager resume: the education section
Things to include in your resume's education section:
- Your highest education degree – including course, year of graduation, institution;
- Awards received as part of your education;
- Extracurricular activities that have helped you gain relevant skills;
- Certifications that have helped you master new skills and increase your expertise;
- Entry-level applicants only: relevant courses and projects.
Top certifications for your business relationship manager resume

Communication for business owners, directors & managers
How to improve your communication & relationships at work & in business, with 50+ practical communication strategies

A Business Manager's Complete Guide to SalesForce CRM
Improve collaboration, elevate proficiency and facilitate more productive business relationships in your organization.

Conscious Business: Building Empowered Relationships
Chapter 1: Create fulfilling relationships, communicate with authenticity, effectively deal with any conflict situation.

Effective Personal Communication Skills for Managers
Powerful, practical, & versatile communication skills to build better, more effective business & personal relationships.

Build A Strong Relationship With Your Manager
Re-think how you're working with your manager (you're not "managing up")
Recommended reads:
PRO TIP
If you hold a certain major and a minor, your majors should be mentioned first.
Choosing the right format for your business relationship manager resume
In general, there are three basic formats for your resume:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Some things to consider when choosing the right format for your Business Relationship Manager resume include the stage of your career, whether you have all the right skills required for the job or are looking for an industry change, and what field you’re looking to grow in.
The reverse-chronological resume format is the most common one. It lets you describe your most recent job and then move backward. This makes it great for people who have around or less than 10 years of experience and are looking to highlight only their work-related skills and qualities.
If you’re just starting your career journey and reverse-chronological resumes sound too demanding, go for the functional resume format. It’s ideal for showcasing your strengths, personal qualities, skills, education, and the courses you’ve taken, without putting too much pressure on experience and expertise.
Don’t worry if neither of these sounds suitable for you – the hybrid or combination resume format will surely match your needs. It’s similar to the reverse-chronological, but with a catchy twist. Combination or hybrid resumes are great for showcasing both your experience and work-related skills and your personal qualities. Add a “What my day looks like” section for enhancing the jaw-dropping experience!
Here are some more things worth remembering when it comes to formatting your Business Relationship Manager resume:
- Choose standard 1-inch resume margins;
- Go for traditional resume fonts sized 10-12p;
- Match the length of your Business Relationship Manager resume with your experience – choose a one-page template if you have less than 10 years of experience, and be careful with two-page templates – use them only when applying for executive positions;
- Save your resume in PDF to avoid formatting issues and potential unauthorized editing.
Tired of getting rejected? Check out this article on how to craft a resume that stands out!
Recommended Reads:
PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Business Relationship Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections suitable for your business relationship manager resume
Depending on the position and the industry, you can spice your resume up by adding some more sections. They will help the recruiter get a glimpse of who you are as a person, besides all your job-related skills and qualities.
Here are some examples:
How to add creativity to your business relationship manager resume
Gone are the days when creative resumes were frowned upon by recruiters!
What’s more, the right amount of creativity will make recruiters remember you and want to learn more about who you are – both as an individual and as a professional.
There are two ways to build a creative resume - add creative sections or go for a more creative design approach in general. Go for whatever suits you, the position, and the industry most!
What makes a great business relationship manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.