If you were to look at two different "IT Business Analyst" job openings, it’s like they’re searching for two different people.
That’s because every company is unique and an IT Business Analyst has to adapt to every unique business environment.
Ok, how do you even write your IT Business Analyst resume then? Do you need to rewrite it every time you’re applying for a new position?
Yes and no.
No, because, as you’ll see in our guide, most IT Business Analysts positions have shared skills and experience that recruiters will jump at.
We’ll show you what those are and teach you how to write about them.
Yes, because you’ll have to properly frame your experience for the position you’re applying for.
We’ll show you how to do that too, so that recruiters after looking at your resume stopped searching for more candidates, picked up their phones and finally called you.
Ready to follow through? Let’s go.
Here’s what this IT Business Analyst Resume guide will teach you:
- How to write an IT Business Analyst resume that will attract recruiters, not confuse them
- How to properly frame the summary and experience sections so that you will seem an ideal candidate for the job
- What’s the difference between Business Analyst and IT Business Analyst jobs and how it may affect you
- What skills and certificates will give you a competitive edge over other potential candidates
IT Business Analyst resume examples
How to write an IT Business Analyst resume
The key to writing a successful IT Business Analyst resume is properly analysing the requirements of the job you’re applying for.
Some IT Business Analyst positions are heavily technology-oriented, meaning that your resume should give this "technical expert" vibe from the very beginning, i.e. in the summary section.
Other employers are looking for someone who will carefully gather, analyze and transfer business requirements to the development team.
However, most often you will need to balance your technical and business skills. This is a hard task, especially given that you need to do it in every section of your resume.
We will help you.
Don’t leave out these 5 IT Business Analyst resume sections
- Non-confusing header with a relevant job title
- A balanced short summary section that demonstrates both technical and business acumen
- Properly framed for the specific job experience section with impactful achievements instead of responsibilities list
- A perfect balance of soft skills and cutting-edge technical skills in your skills section
- A section with relevant education and industry-standard certificates
How to write an IT Business Analyst resume header properly
People often ask: what’s the difference between a Business Analyst job and an IT Business Analyst job?
While the answer to this question leaves room for speculation, there are usually three main reasons as to why the job description has a specific IT Business Analyst title:
- The company you’re applying to work at operates in a heavy IT environment, e.g. a software development or software consulting company
- The position you’re applying for operates in a heavy IT environment, e.g. you work closely with a team of developers and technical subject matter experts
- The recruiter just decided to put "IT" there for their own reasons
Lucky for you, the reasons are not important. What’s important is that when you’re applying for an IT Business Analyst job, your header should be named accordingly.
Be specific to the job posting.
Don’t just write "Business Analyst". Business analysts often can operate in select business environments, focusing on business processes and not technical implementations.
A generic job title can throw off recruiters looking specifically for IT Business Analysts.
Instead, use "IT Business Analyst" in your resume header.
That way you emphasize both your business and technical acumen and show you’re the right fit.
Now that recruiters are not confused with your header, it’s time to grab their attention by writing a proper IT Business Analyst summary.
How to create a short and sweet IT Business Analyst resume summary
A proper IT Business Analyst summary needs a balanced summary.
Historically, there was a communication gap between business owners, various stakeholders, and a team of developers.
Now, Hiring Managers are going to look for whether you have the skills and experience to bridge this gap.
Can you demonstrate you can elicit business requirements and convey them to a team of engineers?
Your summary should reflect this balance between both the business and development worlds.
IT Business Analyst with 3 years of experience. Worked with business leadership and staff to document business requirements. Monitored business and system workflow, controlled and advised of breakdowns. Ensured that sufficient documentation is available.
The summary above describes a solid experience of working with business, but says nothing about collaboration with developers.
It also says nothing about the support that IT Business Analysts provide to the development and other IT sectors in the form of user stories, data insights, or issue analysis.
Below is an example of a balanced summary for an IT Business Analyst sample resume.
IT Business Analyst with 3 years of experience. Gathered requirements from business users and various stakeholders and translated them to the technical team, developing detailed user stories, acceptance criteria, and product backlog items. Worked closely with customers and technology services colleagues to develop and execute all test plans associated with deploying a core business solution.
For certain jobs, business and technical balance can be shifted. You may see that in the job description.
For example, you may work in a team of Business Analysts and your main focus will be gathering requirements. Then your job is to turn them over to a project manager (or SA).
In that case, you can adjust your summary section accordingly. Write more about leading and facilitating client meetings, preparing BRD and working with data.
On the contrary, if the position requires you to work more closely with development teams, mention your experience working in an Agile environment, facilitating UAT sessions, etc.
But do that only if you feel like the job description paints such a picture. In most of the cases, a balanced summary is a winning summary.
After writing a balanced summary, we move on to the experience section, making sure it’s relevant and properly framed for the position you’re applying for.
What is the best way to position your experience on an IT Business Analyst resume?
A successful IT Business Analyst brings value at every stage of a product development.
If your experience section projects that simple idea, consider your resume a magnet for recruiters.
Early stage of development:
An IT Business Analyst’s job is to gather, analyze and prepare all types of requirements from the business, multiple stakeholders, and clients.
Their job is to ensure that the gathered data will successfully guide the development of the product.
Also, make sure you mention your experience with data mining and data management, your experience with finding insights and building visual representations and models.
Below are the keywords that emphasize this type of experience:
Elicit, requirements, BRD, multiple key stakeholders, user stories, documenting, data models, diagrams, gap analysis
Middle stage of development:
At this stage, an IT BA’s job is to ensure that the development is headed the right way, while constantly keeping the communication between the business and development teams open.
Keywords: product backlog, collaboration, agile, improvement, unit tests, deployment plans
Late stage of development:
Finally, IT Business Analysts extensively participate in user acceptance testing and the subsequent training after the product is released.
Keywords: user acceptance testing, training, design review, troubleshooting integration
A common mistake when writing your resume is not framing it towards the position you’re applying for.
For example, you may have extensive experience working with the Salesforce platform, and the experience section in your previous resume vividly emphasizes that.
IT Business AnalystTravelsprint
Experience writing detailed specifications of user requirements, business processes and procedures required to develop and implement software solutions.
Customized various Salesforce.com Standard Objects Leads, Account, Contact, Opportunity, Activities and custom objects..
Experience testing Salesforce customization and writing test cases, working with business stakeholders to deliver enhancements through an agile sprint process
If recruiters see that you have vast experience on a platform that is not used in their job opening, they will disregard your resume as ill-suited no matter how experienced you are.
Another mistake is writing a generic experience section without mentioning your specific achievements or the environment you have worked in.
IT Business AnalystTutorolo
Worked with internal developer resources / solutions architect on new functionality
Developed deployment plans
Elicited business requirements
Also, the order of tasks is flawed. Not a big deal, but when the order is right and you’re moving from early stage development tasks towards late, it tells a story. And recruiters like stories.
Here’s an example of IT Business Analyst sample resume that covers all stages of developments and emphasizes how the IT BA was useful for each of them.
IT Business AnalystTutorolo
Worked closely with corporate leadershipto identify clients’ corebusiness needsand the costs/benefits of developing various company-wide software solutions
Collaboratedwith project team, business user groups, technical systems groups and solutions providers, designing and improving processes and system enhancements that supported business unit requirements
Facilitated and performed user acceptance testing, developed and documented training procedures as part of global implementation strategy
For entry-level IT Business Analyst positions you typically won’t have much experience and most recruiters will focus on your skills section.
Here’s how an entry-level IT Business Analyst resume experience section should look.
IT Business AnalystTutorolo
Managed requirements and details for multiple projects and meetings, documenting them via standard Office tools and Project Management software
Actively participated in Scrum/Agile meetings ensuring that developers had proper and up-to-date information from business units regarding the course of development
Assisted Senior IT Business Analyst in user testing and training sessions
In the next section, we'll show you what skills are necessary for every IT Business Analyst resume so that recruiters won’t have second thoughts about inviting you for the interview.
How to make sure your IT Business Analyst skills section doesn’t go unnoticed
Any Business Analyst role ends up being a blend between exceptional soft skills and relevant technical skills.
Top IT Business Analyst soft skills for resume sought by companies
- Analytical skills
- Project Management
- Active listening
- Conflict resolution
- Conceptual thinking
- Fast learner
- Excellent written and verbal communication skills
- Attention to details
- Time management
Technical skills that your employer is looking for will vary highly from job to job. MS Office and Visio experience is required for almost any IT BA job there is.
With trends in Big Data, machine learning and A.I. automation, many IT Business Analysts optimize their workflows by learning how to automate their operations.
That’s why we’ve included Python and R-language as skills that will give you a competitive edge in your market.
Below is the list of most popular hard skills required for IT Business Analysts positions.
Top IT Business Analyst hard skills most often met in resumes
- MS Office, Visio
- R (programming language for statistical computing)
- SQL (either experience with SQL-queries or administering experience with specific databases)
- Agile (popular software development methodology, proficiency is required for many jobs)
- ERP (e.g. SAP)
- CRM (preferably the one that is used in target environment e.g. Salesforce)
Finally, let’s talk about education and certification and how important those sections are for IT Business Analyst resumes.
How can a certificate section make your resume stand out?
Most IT Business Analyst jobs require either a business or STEM (science, technology, engineering, math) degree.
You might have to closely collaborate with devs, administer tasks, or do QA. This way, there’s a bigger chance a STEM degree will be required.
However, having relevant experience in the field can be a replacement for science or business degree.
As for certificates, here’s a list of the most impactful certificates that will help you land your IT Business Analyst job:
- Scrum Master certificate (for jobs with Agile environment)
- CFLBA, CALBA, CELBA
- Quality Assurance Training
- Sigma Six Lean
- Data analytics certificate (CAP) orothers, especially if you don’t have a business/STEM degree
Takeaways from writing an IT Business Analyst resume
- Make sure to keep the perfect balance between business and technical skills in every section of your resume
- Grab the recruiter’s attention by using relevant header and summary sections
- Frame your experience so that you emphasize tools and responsibilities that are most demanded in the job you’re applying for
- Make sure your experience section demonstrates your skills and value at every stage of developing a software solution or a business project
- Remember that soft skills are the bread and butter for any Business Analyst role, so don’t drop them in favor of only technical and hard skills
- Strengthen your IT Business Analyst resume with a STEM/business degree or a couple of industry-standard certificates in project management, data analytics or business analysis.