Average resume stats for your industry
Words
461
Pages length
2.3 p
Job titles per resume
4.7
Bullet points per job title
11.4
Experience
8.6 years
Top Skills for Business Process Manager resume
HARD SKILLS
  • SQL
  • Microsoft office
  • Tableau
  • Salesforce
  • Jira
SOFT SKILLS
  • Time Management
  • Interpersonal Communication
  • Decisiveness
  • Delegation
  • Patience
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Resume Background
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INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, Business Process Manager positions are at a 14% growth rate, which is faster than average. With that said, there are currently 907,600 jobs in the market right now. The total number of jobs is expected to increase by 124,400 to 1,032,000 in the period of 2020-30.

What’s more, the median annual wage for the Business Process Manager jobs was $87,660 in May 2020. The lowest 10% earned less than $50,990, and the highest 10% more than $156,840.

Our conclusion? The Business Process Manager job market is wide open for candidates.

Top Business Process Manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

How to write a Business Process Manager resume experience section

Business Process Manager Resume’s Job Experience Checklist:

icon book open

  • Use 4-6 bullet points per job title;
  • Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
  • Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
  • Start each sentence with a power verb and avoid overused buzzwords;
  • Use either C-A-R or S-T-A-R methodology, when describing your experience.

The work experience samples below come from real Business Process Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:

Work Experience
Business Process Manager
Bode - Jones
2021-2022
  • Manage directly IT Solution Specialist, Project Manager for Ops Readiness and two BPE Leads for the business process analysts, reporting analysts and workforce management analysts.
  • Report directly to Site Director and BPE Global Manager.
  • Develop a performance management system to asses all roles within the department and provide people management, mentorship and career development to members of the team.
  • Represent the BPE department at all internal management meetings on all reporting and process issues and manage the overall performance and governance of the statements of work in conjunction with senior management.
  • Ensure successful roll out of team initiatives and required systems to support the business.
  • Maintain process/documentation control, central reporting and develop internal audit program.
  • Uses project management framework to drive innovation and process improvements.
Work Experience
Business Process Manager
Vortex Solar
2017-2021
  • Ensure accurate invoice values of over $28M of annual revenue on 50+ jobs weekly
  • Support Human Resources with temporary employee on-boarding, payroll, and benefits
  • Serve as POC for international independent contractors- implementing vendor on-boarding and tax form completion
  • Document new processes with step-by-step instructional forms used to train new hires as well as cross-train departments
  • Create new interfaces in QuickBase to optimize UX and ease data sharing interdepartmentally
  • Manage a team of Business Process Analysts assisting with daily HR, Project Management, and Sales tasks
  • Collaborate with other managers to build annual evaluation metrics and values to initiate performance reviews
Work Experience
SCM Business Process Manager/Change Manager
Inspire Co
2017-2020
  • Creating and Implementing 2-days BPM Awareness Training
    Program for Process Developers, Users, and Management. The training covered topics of Process and Change Management
  • Training over 120 employees and building a new level
    of awareness and knowledge regarding BPM in SCM
  • Modelling high-level process landscape for Procurement, Planning and Source Processes in ARIS modelling database
  • Responsible for process mapping workshops (As-Is and To-Be), cross-department and global process alignment, and an overall process implementation within SCM and Procurement areas
Work Experience
Business Process Manager
Eco Focus
2019-2021
  • Manage two Business Process Leads responsible for a total of 15 analysts across business process, reporting and workforce management.
  • Developed a performance management framework to assess all roles within the department and provide people management, mentorship and career development opportunities to all members of the team.
  • Worked with leads to develop career preparation pathways for our technical roles in order to secure the best talent within the company for the department.
  • Implemented workflow improvements within our workforce management solution and oversaw the successful launch of new features to assist managers with employee scheduling and absence management.
  • Identified inefficiencies within our monthly payroll process (impacting over 1100 employees) and established a new centralized process for quarterly bonus and payroll amendments.
  • Managed the overall performance and governance of the statements of work (SOW) signed with the client in conjunction with the senior management team.
  • Maintained a high standard across process/documentation control, central reporting and developed an internal audit procedure to ensure accuracy and efficiency across all databases and systems.
  • Collaborated with other stakeholders to set up the groundwork for a centralized workforce management team responsible for scheduling, forecasting and real time management of all billable roles.
Work Experience
Business Process Manager Product Supply
Metz - McCullough
2017-2021
  • Lead E2E DC(s) setup into the planning system starting from RFC approval, testing and cutover activities until Go Live
  • Give final business approval of improvement proposals including planning processes
  • Coordinate testing of improvement initiatives and support with expert technical knowledge and creative solutions
  • Implement launching of production contracts for multiple markets - NAM, China and SEA ; Lead the integration of regional specific processes with the global template of the production contracts
  • Organize KUT trainings , stakeholders updates and communication with end markets to ensure smooth process adoption
Work Experience
Business Process Manager Global Supply Planning
Bonefete Fun
2020-2022
  • Led the successful replacement of global demand planning system with a new SAP-based module within agreed timelines and budget
  • Identified innovative ways to improve and optimize the quality of the planning processes and results
  • Assumed the role of Super User and expert of all functionalities within the new supply chain planning system
  • Worked as a liaison between users and IT and translated business requirements into technical specifications
  • Ensured that business demands are developed correctly and with respect to given timelines
  • Acted as a tester of pilot versions and approved transfers to real system
  • Managed integrity and maintenance of master data
Work Experience
Business Process Manager
Cogent Data
2019-2021
  • Develop and drive initiatives for continuous enterprise process designs and improvements that support digital and agile transformation and organization goals
  • Support the change impact assessment against Vodafone’s new organizational blueprints and existing ones
  • Perform stakeholder mapping and impact assessment between current organization processes and under design intended processes and deliver materials to enable the change as business readiness assessments, change sustainability plans, new processes, training, benefits
  • Liaise and work with senior leadership and involved departments to design, plan, implement and monitor business process changes for the lifecycle of demand/delivery/support of products and services following lean & agile techniques
  • Develop best practices for business process improvements for Vodafone’s Bimodal (waterfall-agile) delivery model and Fusion organisational structure
  • Ensure company adoption and put in place adaptation mechanisms that improve processes to suit business needs
  • Monitor adoption of change and analyse performance metrics
  • Track and report communicate status of business process initiative projects to management

Work Experience
Business Process Manager
Schmeler and Sons
2016-2017
  • Develop and drive initiatives for enterprise process designs and continuous improvements that enable and support digital and agile transformation and organization goals
  • Lead cross-functional teams that design, plan, implement & continuously improve business processes; current focuses are investment & delivery efficacy, customer discovery & segmentation, reducing time-to-market
  • Develop best practices & business process improvements for Vodafone’s bimodal (waterfall - agile) delivery model and fusion organisational structure
  • Work closely with senior leadership and teams at the execution level, to improve the demand, delivery and support of products and services using lean & agile techniques
  • Ensure company adoption and put in place adaptation mechanisms that improve processes to suit business needs; act as a change ambassador
  • Train and coach (across) the org on best practices; build curriculums, activities, communication material (live sessions, video, docs, websites)
  • Track and report regularly to executive leadership & senior management

Work Experience
Business Process Manager - Bottles & Kegs
Movie Intense
2012-2014
  • Accountable for the Safety, Quality, Production and financial targets for the bottling and kegging packaging lines supplying all of Western Canada
  • Led PDCA project to reduce line downtime caused by the Bottle Labeler by 18%
  • Developed and implemented new line production schedule to coordinate with maintenance team to increase shutdown maintenance time while maintaining available production time, led to decrease in maintenance backlog by 15 weeks
  • Worked with other plant technical experts from 6 Canadian breweries to redevelop maintenance plan for all Labelers in Canada
  • Responsible for the coaching and delivering one-to-one performance reviews for a team of 30 operators in a heavily unionized environment
Work Experience
Business Process Manager/Change Manager/Trainer/
Hermiston LLC
2016-2020
  • I've created and implemented 2-days BPM Awareness Training
    Program for Process Developers, Users, and Management. The training covered topics of Process and Change Management
  • I have trained over 120 employees and managed to build a new level
    of awareness and knowledge regarding BPM in the company
  • I was an author of an official Implementation Plan Template that was used across the entire SCM and Procurement organization
PRO TIP
pro tip icon

Don't make the same mistake everyone else does. What we mean is, don't list your Business Process Manager job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.

Action Verbs for your Business Process Manager Resume

At Enhancv, we went through countless Business Process Manager resumes and uncovered which are the unique words people use to spice up their resumes. Forget about buzzwords - use these power words instead to make your experience section shine.

Business Process Manager Resume Skills’ Tips & Tricks to Impress Recruiters

Resume Skills Section Checklist:

icon book open

  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Business Process Manager resume
HARD SKILLS
  • SQL
  • Microsoft office
  • Tableau
  • Salesforce
  • Jira
  • Google Analytics
  • Project Management
SOFT SKILLS
  • Time Management
  • Interpersonal Communication
  • Decisiveness
  • Delegation
  • Patience
  • Creativity
  • Self-motivation
PRO TIP
pro tip icon

Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.

what to write in your resume header

CHECKLIST For Your Business Process Manager Resume Header

icon book open

  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
PRO TIP
pro tip icon

Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Business Process Manager resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.

Business Process Manager Resume Summary Best Practices

what to write in your resume summary

Checklist: What to include in your Business Process Manager resume summary:

icon book open

  • Years of experience;
  • Highlight top 3 skills and proficiencies;
  • One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
  • Use short, direct sentences - but no more than three - to keep the HRs interested.
writing icon

Resume Summary Formula:

Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
PRO TIP
pro tip icon

Include a link to your portfolio in your resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

Listing Your Education, Certifications and Courses

Resume Education Section Checklist:

icon book open

  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.

Top Certifications for your Business Process Manager resume

Certification Image
GAQM Business Process Manager Practice Exams
Pass the GAQM Business Process Manager BPM certification on the first attempt. 72 questions
Certification Image
Leadership, Business Process Improvement, & Process Mapping!
Learn the leadership, communication, and process mapping skills to accelerate your career!
Certification Image
Process Flowcharts & Process Mapping - The Beginner's Guide
Learn how to use business analysis to model process flows via real-world examples & project-based hands-on activities
Certification Image
Introduction to Business Process Modeling
Learn how to analyze, model, and improve your organization's business processes.
Certification Image
BPMN For Business Analytics A-Z™: Business Process Modeling
Learn Business Process Modelling with over Real-World case studies
PRO TIP
pro tip icon

If you hold a certain major and a minor, your majors should be mentioned first.

Business Process Manager Resume: Additional Writing & Formatting Tips

There are three basic resume formats you can choose from:

The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.

Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.

Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.

Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.

Business Process Manager Resume Summary best practices

Here are more resume tips regarding your layout and style:

To take it a step further, check out how your resume can stand out without leaning too much on the creative side.

PRO TIP
pro tip icon

Test your draft Business Process Manager resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.

Other sections to include in your resume

Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Business Process Manager resume:

Business Process Manager Resume: How to Make Yours More Creative & Stand Out

When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Business Process Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.

day of my life on resume - Enhancv resume section

What Makes a Great Business Process Manager Resume: Key Takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
Volen Vulkov Avatar
Volen Vulkov
8 minute read
Updated on 2022-03-25

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