5 Sales Operations Manager Resume Examples & Guide for 2023

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Top Sales Operations Manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers & results)
  • Relevant skills
  • Education
  • Certifications

Writing a job-winning experience section: Sales Operations Manager resume edition

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Checklist: Ways to Make Your Experience Section Stand Out
  • Find balance: use 4-6 bullet points per position;
  • Include positions that are relevant to the job you’re applying for;
  • Use action verbs when describing your responsibilities and results;
  • Highlight your achievements by adding numbers to them (e.g. instead of saying “achieved a steady increase in…”, say “achieved an X% increase in…”);
  • Prove that you’re willing to work hard, both individually and in a team.

Looking for real-life examples of what a strong experience section looks like? Check out our suggestions below!

Work Experience
Sales Operations Manager
ABC Company
2018-01 2022-02
  • Implemented new lead management system resulting in a 20% increase in lead-to-opportunity conversion rates
  • Developed and conducted sales training programs that led to a 15% improvement in average deal size
  • Created dashboards and reports that increased sales team productivity by 30%
  • Reduced sales cycle time by 25% through process optimization and automation
  • Managed annual sales planning process resulting in a 10% increase in revenue targets achieved
Work Experience
Sales Operations Analyst
XYZ Corporation
2016-06 2018-01
  • Developed and implemented a lead scoring model resulting in a 15% increase in win rates
  • Optimized sales forecasting process, reducing forecast error by 20%
  • Created and maintained sales pipeline dashboards resulting in a 25% increase in pipeline visibility
  • Managed sales compensation plan administration, resulting in a 95% accuracy rate
  • Improved sales team efficiency by 10% through process improvement and automation
Work Experience
Sales Operations Manager
XYZ Inc.
2019-07 2023-02
  • Led a team of 5 sales operations analysts and achieved a 25% increase in team productivity within 6 months by implementing process improvements and automation tools.
  • Developed and executed a sales forecast process that improved forecast accuracy by 15% and reduced sales cycle time by 10%.
  • Designed and implemented a lead generation program that increased lead volume by 30% and improved lead quality by 20%.
  • Built and maintained sales dashboards and reports that provided real-time visibility into sales performance, resulting in a 20% increase in sales revenue.
  • Collaborated with cross-functional teams to identify and resolve operational issues, resulting in a 15% reduction in customer churn.
Work Experience
Sales Operations Analyst
ABC Corp.
2017-05 2019-06
  • Analyzed and reported on sales performance metrics, resulting in a 10% increase in sales productivity.
  • Developed and maintained sales processes and tools to streamline operations and improve efficiency.
  • Collaborated with sales teams to identify and implement process improvements that reduced sales cycle time by 20%.
  • Implemented a lead scoring model that increased lead quality by 15% and reduced lead response time by 30%.
  • Created and delivered sales training programs that improved sales team performance and increased win rates by 5%.
Work Experience
Sales Operations Manager
2018-01 2021-06
  • Built relationships within the Sales organization to identify gaps and opportunities for improvement.
  • Collaborated with cross-functional teams to implement improvements to sales effectiveness, processes, and strategy resulting in a 20% increase in sales revenue.
  • Developed and delivered training programs to enhance the sales team's skills and knowledge.
Work Experience
Sales Operations Analyst
2015-06 2018-01
  • Analyzed and reported on sales data to identify trends and opportunities for improvement.
  • Developed and implemented sales incentive programs resulting in a 15% increase in sales revenue.
  • Collaborated with Sales leadership to develop and implement territory planning and quota setting processes.
Work Experience
Sales Operations Specialist
Gilead Sciences
2012-08 2015-06
  • Managed the sales reporting process, ensuring timely and accurate delivery of reports to Sales leadership.
  • Developed and maintained sales performance dashboards resulting in a 30% reduction in report delivery time.
  • Collaborated with cross-functional teams to develop and implement sales compensation plans.
pro tip icon

Show off real numbers that display your accomplishments in past roles. Instead of listing out your responsibilities as Sales Operations Manager, talk about the measurable impact you made to their business. Did you boost their revenue? Increase customer retention? Mention your proudest points on your resume.

Action Verbs for your Sales Operations Manager Resume

Action or power verbs add depth to your experience. They also help you prove that you’ve taken charge of things in the past and are great at problem-solving and decision-making. Use them instead of buzzwords to make your [Job Title] resume the center of attention!

Top Sales Operations Manager Skills for Your Resume

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Do this if you want to make your skills section stand out:
  • Check the job advert for keywords and add them to your skills section to pass ATS;
  • List only skills that are relevant to the position to keep the hiring manager focused;
  • Balance between hard, soft, and technical skills;
  • Elaborate on some of your strongest skills in other sections of your Sales Operations Manager resume, e.g. the experience section or your resume’s summary.
Top skills for your sales operations manager resume

Data Analysis

Salesforce CRM


Database Management




Project Management

Market Research

Sales Performance Analysis






Critical Thinking

Time Management

Attention to Detail

Organizational Skills



pro tip icon

Avoid getting sidetracked by Applicant tracking software by including a tech skills' section matching the job description and your own qualifications.

what to write in your resume header
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Sales Operations Manager resume summary checklist:
  • Mention your position and total years of experience in the field;
  • Highlight 1-2 of your top achievements;
  • Go for shorter sentences and keep them to the point – don’t include anything that doesn’t support your application;
  • Add 2-4 keywords present in the job description.
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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Read the job description carefully and understand what the hiring company is exactly looking for. After that, write your summary accordingly while highlighting your potential and ability to be the best at that job.

Choosing the Best Format for Your Sales Operations Manager Resume

The content of your Sales Operations Manager resume is what will get you hired, right?

But even when your content’s amazing and you’re a true over-achiever, recruiters might not think you’re a good fit if your resume looks messy or is not formatted the right way.

In general, there are three basic resume formats we advise you to stick with:

Deciding which one to use depends on your experience, the industry, and the company. In short — you need to know what your applicant profile is.

For instance, reverse-chronological resumes are great for people with over 10 years of experience and no employment gaps. Here, you need to list all your relevant experience in a reverse-chronological format, starting from the most recent and going back to less recent positions.

Functional skills-based resumes, on the other hand, are great for entry-level applicants, graduate students, or people who have different kinds of experience. It focuses on skills, education, and character traits, rather than experience.

If none of these work for you, and you dream of adopting a more creative approach that makes a difference, the combination (or hybrid) resume format is exactly what you’re looking for. It allows you to focus on both your experience and your skills, making it a ‘best of both worlds’ format. It’s also suitable for those who want to spice things up by adding different creative sections (e.g. ‘life philosophy’ or ‘what my day looks like’).

Here are more resume tips regarding your layout and style:

To take it a step further, check out how your resume can stand out without leaning too much on the creative side.

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