INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Membership Manager positions are at a 10% growth rate, which is as fast as average. With that said, there are currently 316,800 jobs in the market right now. The total number of jobs is expected to increase by 31,800 to 348,600 in the period of 2020-30.
What’s more, the median annual wage for the Membership Manager jobs was $141,490 in May 2020. The lowest 10% earned less than $74,620, and the highest 10% more than $208,000.
Our conclusion? The Membership Manager job market is wide open for candidates.
Top membership manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
A membership manager resume experience section to be proud of
Writing a strong experience section for your membership manager resume:
- List your previous jobs in chronological or reverse-chronological format;
- Use no more than 4-6 bullets per position;
- Mention only relevant work experience;
- Describe the tasks you were responsible for and how you managed to exceed expectations;
- Show you’re able to take charge by choosing action verbs over buzzwords.
Looking for real-life examples of what a strong experience section looks like? Check out our suggestions below!
- Re-launched Saturday night events such as live tribute acts. Increased club profit via ticket and F&B sales. Highest Bar income on record during one of my live events.
- Raised over £1,300 for various charities by hosting corporate bookings.
- Increased new member first visits year-on-year via increasing referral culture within current members plus business to business networking.
- Built and maintained relationships with over 800 association members
- Brought in an average of two new members a month including during the COVID-19 pandemic
- Created and planned a schedule of business education opportunities including webinars, in-person seminars, and facility tours
- Completed a total redesign of the VRGA website, bringing it up to modern standards in design
- Created new annual benefit packages for corporate sponsors bringing in an additional $15k a year in recurring sponsorships
- Planned and executed two major events annually bringing in over $30k each in fundraising for the association
- Managed VRGA's scholarship program from start to finish including application intake and winner notifications
- Grew advertising contracts. Introduced new advertising options for clients. Increased revenue by 30%,
- Supported the Vermont Specialty Food Association in event planning and membership management
- Increased membership retention rate by 25% through developing and executing effective member engagement and retention strategies
- Successfully increased membership base by 15% through prospecting new members via cold calling, email campaigns and social media
- Organized and managed events that increased member participation by 40% and provided opportunities to connect with key stakeholders and industry experts
- Collaborated with cross-functional teams to develop and implement new member benefit programs that increased member satisfaction by 30%
- Managed a budget of $250,000 and ensured all programs were within budgetary constraints
- Increased revenue by 20% in one year by identifying new business opportunities and developing relationships with key decision makers
- Successfully negotiated contracts worth over $5 million annually, resulting in increased profit margins
- Implemented a customer satisfaction survey and improved customer satisfaction ratings by 25%
- Collaborated with cross-functional teams to develop and implement new product and service offerings that met customer needs
- Managed a team of 5 account executives and provided coaching and training to improve team performance
- Developed and implemented a comprehensive account management strategy that resulted in a 20% increase in membership revenue over two years
- Established and maintained strong relationships with key decision-makers at member organizations, resulting in a 95% retention rate
- Created and managed a portfolio of over 100 member accounts, consistently meeting or exceeding revenue targets
- Designed and delivered a range of member engagement initiatives, including events, webinars, and surveys, to gather feedback and inform product development
- Implemented and managed a CRM system to track member interactions and inform account planning and revenue forecasting
- Utilized LAER (listen, acknowledge, explore & respond) to better understand member needs and tailor service delivery accordingly
- Developed and executed a market research plan to identify potential clients and target industries, resulting in the addition of 25 new accounts
- Collaborated with cross-functional teams to design and deliver customized solutions for clients, resulting in a 30% increase in revenue over two years
- Negotiated contracts and pricing agreements with clients, resulting in a 15% increase in average deal size
- Implemented and managed a CRM system to track and manage leads and opportunities, resulting in improved sales forecasting and pipeline management
- Developed and executed a content marketing strategy that resulted in a 50% increase in website traffic and a 30% increase in leads
- Managed the creation of marketing collateral, including case studies, whitepapers, and videos, that supported the sales process and drove lead generation
- Collaborated with sales teams to develop targeted campaigns for key accounts, resulting in a 20% increase in revenue from targeted accounts
- Managed the development and execution of digital marketing campaigns, including email, social media, and PPC advertising, to drive engagement and lead generation
- Implemented and managed a marketing automation platform to streamline lead nurturing and improve campaign ROI
PRO TIP
Show off real numbers that display your accomplishments in past roles. Instead of listing out your responsibilities as Membership Manager, talk about the measurable impact you made to their business. Did you boost their revenue? Increase customer retention? Mention your proudest points on your resume.
Action verbs for your membership manager resume
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Taking Control of Your Membership Manager Resume’s Skills Section
A skills section that shows what you’re capable of includes:
- Keywords from the job advert to help you pass ATS;
- Both hard and soft skills, incl. technical skills and people skills;
- Skills that are relevant to the position you’re applying for;
- No more than 15 skills – to keep your resume readable.
Top skills for your membership manager resume
Google Analytics
Wordpress
SEO
HTML
Social Media
Communication
Creative problem solving
Analytical thinking
Influencing
Team work
PRO TIP
Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.
Membership manager resume header: tips, red flags, and best practices
Checklist for your membership manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
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PRO TIP
Include a link to your portfolio in your Membership Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
A membership manager resume summary that spotlights your achievements
Checklist: a strong membership manager resume summary:
- Use adjectives that highlight the character traits you’re most proud of;
- Mention 1-2 of your biggest achievements;
- Add keywords from the job advert to increase your chances of passing ATS;
- Keep the recruiter’s attention by going for short sentences.
Resume summary formula:
PRO TIP
Your summary section should act as a professional taster. Use it wisely. Effectively convey your professional profile and let the hiring manager know that if they hire you, they won’t be disappointed. Make sure to include keywords from the job description too! Elaborate on your abilities further in your experience section. Again, cater to the job description.
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Creating an impressive education section for your membership manager resume
The education section: checklist
- List your degrees in reverse-chronological order;
- Include your degree subject, place of study, name of institution, and year of graduation;
- Add a line or two about your relevant certifications;
- Mention some classes and projects that have helped you gain additional skills.
Top certifications for your membership manager resume
Membership Site: Membership Recurring Home Business Model
Beginners Guide on How To Start Your Membership Site Business And Get Monthly Payments Through Membership Website
Create a Membership Site with Wishlist Member & Wordpress
Full membership site with an integrated forum. Membership management software using Wordpress and plugins.
WordPress Membership Sites Using s2Member
Learn to configure the FREE s2Member Framework plugin along with other zero cost apps to make a secure & powerful site.
Communications for New Managers
Learn from an Emmy-Award Winner and a #1 LinkedIn Instructor on developing effective leadership communications skills.
The Project Management Course: Beginner to PROject Manager
The Complete Course for becoming a Successful Project Manager
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PRO TIP
If you hold a certain major and a minor, your majors should be mentioned first.
A professional format for your membership manager resume
There are some aspects worth taking into consideration when choosing the format of your Membership Manager resume. These include the position and company you’re applying for, your total years of experience, whether you’ve been through some employment gaps, and so on.
Generally speaking, there are three basic resume formats for you to choose from:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
The reverse-chronological resume format is just that: all your jobs listed in a reverse-chronological way, starting from the most recent and moving backward. It’s great for highly experienced professionals with over 10 years in the industry behind their backs. The reason for this: it’s almost entirely focused on experience and achievements.
The functional skills-based resume format, on the other hand, is just the opposite. It’s based on your skills, personality, and expertise. It highlights what you’re capable of even when you don’t have sufficient work experience. This makes it great for students, recent graduates, or people with larger career gaps.
If neither of these sounds like you, go for the combination resume format. It’s a combination of the best characteristics of other formats, which makes it great for showcasing different aspects of your career and education. It also gives you plenty of options to choose from – in terms of colors, structure, and sections.
Check out our additional tips on perfecting your Membership Manager resume’s style and layout:
- Choose traditional 1-inch resume margins;
- Go for a serif or sans serif resume font that’s easy to read yet looks professional (e.g. Arial, Verdana, or Calibri);
- Keep your Membership Manager resume short: one-page template are preferable, but if you have over 10 years of experience, you can also go for a two-page format;
- Save your resume as PDF and choose a suitable name, e.g. NameSurnameResume;
Tired of looking for ways to make your resume stand out? Read this article!
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PRO TIP
Test your draft Membership Manager resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Additional sections for your membership manager resume
After drafting the required sections of your Membership Manager resume, it’s now time to move to something a bit more fun. There are a number of sections you can add to your resume depending on the company, the position, and how you’re feeling in general:
Adding the right kind of creativity to your membership manager resume
It is through creativity that we express ourselves. And trust us, it’s important to show at least a bit of your personality if you want to leave a strong first impression.
But what are the ways to add creativity to your Membership Manager resume? Well, you can either go for a colorful and engaging template, or you could add some out-of-the-box sections, such as ‘life philosophy’ or ‘what my typical day looks like’.
It’s up to you! Just make sure that the level of creativity matches the position, the company, and the industry you’re applying for.
What makes a great membership manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
