INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Branch Operations Manager positions are at a 14% growth rate, which is faster than average. With that said, there are currently 907,600 jobs in the market right now. The total number of jobs is expected to increase by 124,400 to 1,032,000 in the period of 2020-30.
What’s more, the median annual wage for the Branch Operations Manager jobs was $87,660 in May 2020. The lowest 10% earned less than $50,990, and the highest 10% more than $156,840.
Our conclusion? The Branch Operations Manager job market is wide open for candidates.
Top branch operations manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
What to include in your branch operations manager resume experience section
Branch operations manager resume experience section checklist:
- Use at least 3 and no more than 7 bullet points per position;
- Make your experience sound relevant to what you’re applying for;
- Combine responsibilities, results, and critical situations that you’ve handled well;
- Show that you’re willing to take up on challenges;
- Include numbers in any form you like.
Looking for some real experience section examples? We’ve gathered the best Branch Operations Manager resume samples to help you. Check them out before building your own resume!
- Proven ability to lead, motivate and build successful teams.
- Ability to manage operations within budgetary constraints.
- Understand all legal, regulatory, information security and compliance requirements.
- Increased sales revenue by 25% within the first year by identifying and developing potential new customers and existing customers.
- Reduced inventory costs by 15% through effective management of stock levels and periodic stock takes.
- Implemented new admin procedures governing buying, selling, cash collection and credits resulting in a 20% reduction in administrative errors.
- Mentored and developed team members resulting in a 30% increase in team performance over 2 years.
- Improved communication with staff through regular meetings and feedback sessions resulting in a 90% satisfaction rating in employee surveys.
- Increased customer satisfaction ratings by 15% through effective customer service and complaints management.
- Managed branch finances, resulting in a 10% reduction in operating costs.
- Collaborated with the branch manager to implement new personnel policies resulting in a 20% decrease in employee turnover.
- Trained and mentored new employees resulting in a 30% reduction in training time.
- Assisted in managing the branch operations including goods inwards, deliveries, returns, and stock levels.
- Increased branch revenue by 30% within the first year by implementing a new sales strategy.
- Developed and implemented an inventory management system that reduced inventory holding costs by 25%.
- Implemented a new training program that resulted in a 20% increase in sales productivity.
- Reduced branch costs by 15% while maintaining customer satisfaction levels.
- Provided effective leadership and guidance to staff resulting in a 95% employee retention rate.
- Grew sales revenue by 20% year on year, resulting in a $3M increase in sales within the region.
- Managed a team of 10 Sales Engineers and provided ongoing training and support.
- Developed and maintained relationships with key customers resulting in a 90% customer retention rate.
- Worked with the marketing team to develop and implement new marketing campaigns to increase brand awareness.
- Implemented a CRM system that improved sales forecasting accuracy by 25%.
- Increased branch revenue by 15% within the first year by improving the efficiency of the sales process.
- Implemented a new training program that resulted in a 20% increase in sales productivity.
- Developed and implemented a safety program that resulted in a 50% reduction in workplace accidents.
- Improved customer satisfaction levels by implementing a new customer service program.
- Managed branch costs in line with annual budgets and forecasts.
PRO TIP
Don't make the same mistake everyone else does. What we mean is, don't list your Branch Operations Manager job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.
Action verbs for your branch operations manager resume
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Top branch operations manager skills for your resume
Branch operations manager resume skills section checklist:
- Match your hard skills to the job description;
- Add keywords to pass applicant tracking systems;
- Don’t list soft skills such as ’teamwork’ – rather, mention how they’ve helped you gain success in some other sections of your Branch Operations Manager resume;
- List only skills you actually have, keep lying out of the picture.
Top skills for your branch operations manager resume
SQL
Microsoft office
Tableau
Salesforce
Jira
Google Analytics
Project Management
Time Management
Interpersonal Communication
Decisiveness
Delegation
Patience
Creativity
Self-motivation
PRO TIP
When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.
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Branch operations manager resume header: tips, red flags, and best practices
Checklist for your branch operations manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
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PRO TIP
Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Branch Operations Manager resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.
Craft a strong branch operations manager resume summary
Branch operations manager resume summary checklist:
- Your total years of experience
- The industry you’re coming from
- One or two most remarkable accomplishments that have helped you - turn into a great professional
- Short sentences that add value – avoid filler words and phrases
Resume summary formula:
PRO TIP
Your summary section should act as a professional taster. Use it wisely. Effectively convey your professional profile and let the hiring manager know that if they hire you, they won’t be disappointed. Make sure to include keywords from the job description too! Elaborate on your abilities further in your experience section. Again, cater to the job description.
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Highlight your education, certifications, and courses
What to include in your education and courses sections:
- Your highest education degree – this includes institution, course, and duration
- Certifications and courses that have helped you gain additional expertise
- Awards you’ve received as part of your education
- Entry-level positions only: relevant classes and projects
Top certifications for your branch operations manager resume
The Project Management Course: Beginner to PROject Manager
The Complete Course for becoming a Successful Project Manager
Learning VMware vRealize Operations Manager
Increase your productivity and efficiency with the vRealize Operations Manager
GIT: Branching and Merging
Learn the basics of working with branches and resolving merge conflicts using GIT and GitHub
Supply Chain Management A-Z: Operations & Logistics Basics
Supply Chain Management Basics: An MBA style course to boost your career as a business operations & logistics manager
Learning Path: Learn VMware VRealize Operations Manager
Explore ways to apply vROps to everyday operations management efficiently
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PRO TIP
There are dozens of certifications that you can claim as a Branch Operations Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Drafting a Job-winning Branch Operations Manager Resume
When drafting your resume, you can choose between three well-known formats:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Which format you decide to go for depends on two things: your personal preference and how experienced you are.
The reverse-chronological format is ideal for both really experienced people and those who joined the workforce just a couple of years ago. It’s also great if your experience combines different industries and jobs. Here, your most recent position comes at the top of your resume.
The functional skills-based resume format, on the other hand, is ideal for recent graduates or people who have no work experience whatsoever. It’s built around your skills, interests, and expertise. Ultimately, its goal is to show recruiters your biggest strengths and practical skills.
Combination resumes (also known as hybrid resumes) are great for all types of candidates – be they graduates, experienced professionals, or brave career changers. They usually follow a double-column format – one side focuses on your experience, while the other emphasizes your education, skills, interests, and accomplishments.
Here’s our resume format and style checklist:
- Choose a traditional resume font sized 12p;
- Go for standard 1-inch resume margins;
- Match the length of your Branch Operations Manager resume with your experience – choose a one-page template if you have less than 10 years of experience, and be careful with two-page templates;
- Send your resume in PDF – in this way, you’ll avoid formatting issues and potential editing from third parties.
And in case you want to go the extra mile, check out our guide for crafting a resume that stands out.
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PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Branch Operations Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections worth including in your branch operations manager resume
Including other sections in your resume depends on the company, the position, and, ultimately, the industry. Here are some sections that will help you spice things up:
A branch operations manager resume that stands out
Recruiters look at tens of resumes every day. That’s why helping them remember yours is crucial for landing an interview.
A creative resume can help you show off both your personality and your expertise at the same time.
Creative sections about passions, favorite books, quotes, and even your daily routine are a great way to make your resume feel like a breath of fresh air.
What’s more, it will also point recruiters to the fact that you’re attentive to detail and can think outside the box of Word-generated black and white resumes.
What makes a great branch operations manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
