INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Compliance Manager positions are at a 14% growth rate, which is faster than average. With that said, there are currently 907,600 jobs in the market right now. The total number of jobs is expected to increase by 124,400 to 1,032,000 in the period of 2020-30.
What’s more, the median annual wage for the Compliance Manager jobs was $87,660 in May 2020. The lowest 10% earned less than $50,990, and the highest 10% more than $156,840.
Our conclusion? The Compliance Manager job market is wide open for candidates.
Top Compliance Manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a Compliance Manager resume experience section
Compliance Manager Resume’s Job Experience Checklist:
- Use 4-6 bullet points per job title;
- Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
- Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
- Start each sentence with a power verb and avoid overused buzzwords;
- Use either C-A-R or S-T-A-R methodology, when describing your experience.
The work experience samples below come from real Compliance Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:
- Developed policies, procedures, and quality assurance processes as it relates to Financial Crimes, AML/CFT, Anti-Bribery and Corruption.
- Developed and maintained AML Compliance Program for about 6 digital investments businesses and risk assessment for their customer onboarding.
- Managed customer risk assessments by implementing risk management solutions that reduced fraudulent activity, funds recall and increased audit ratings by over 20%.
- Instituted Controls for mitigation of fraud risks and investigation, remediation, and recovery of funds up to 125 million naira lost to fraud and other control lapses.
- Information governance, risk and compliance leadership of specialised second line of defence in the mould of an assurance team
- Led a multifunctional project team of 15 members to prioritize/resolve issues and reduce compliance risks & process gaps.
- Support over 18 product managers on compliance matters such as customer due diligence, suspicious transactions reporting, customer complaints management, regulatory and audit liaison.
- Saved about 72 million naira through effective risk mitigation - auditing, spot checks and fixing various technical issues to reverse negative trends.
- Delivered and tracked program compliance training for all staff, associates and third parties.
- Managed a compliance risk matrix across a portfolio of 40 ventures and businesses.
- Lead periodic reviews of the customer onboarding systems and procedure to ensure the customer verification and identification protocols as stipulated in Kuda’s AML/CFT policies are always met
- Investigate and remediate compliance breaches in a timely and effective manner
- Collaborate with relevant departments in the company to ensure efficient data analysis and data-gathering for law enforcement agencies, regulatory authorities and risk reporting
- Mastermind compliance policies and protocols on behalf of the Company by creating and implementing organizational policies, standards, and procedures to comply with applicable regulations
- Implemented operational compliance for about 30 vendors and third parties during integration of their APIs
- Consolidated diverse requirement set into a solution architecture to meet regulatory compliance and desired strategic capabilities
- Provide advice and support to all Kuda business units on the identification of areas of risk based on transaction monitoring trends
- Working closely with the Data Analytics, Internal Audit, Legal and Fraud teams in handling investigations, setting up controls, monitoring and reporting
- Support in areas relating to AML/CFT, KYC, fraud and AB&C policies
- Perform audit management functions which includes ensuring exceptions and recommendations from audits conducted on the Bank are regularized
- Develop and monitor implementation of financial crime policies in line with company risk appetite
- Reviewed and updated policies, procedures, and quality assurance processes as it relates to Financial Crimes, AML/CFT, Anti-Bribery and Corruption.
- Developed and maintained AML/CFT Compliance Program for about 6 digital investments businesses and risk assessment for their customer onboarding.
- Managed risk portfolios by implementing risk controls and strategies which increased product audit ratings by over 20%
- Instituted Controls for mitigation of fraud risks and investigation, remediation, and recovery of funds up to 25 million naira lost to fraud and other control lapses.
- Information governance, risk & compliance leadership of specialised second line of defence in the mould of an assurance team
- Led a multifunctional project team of 15 members to prioritize/resolve issues and reduce risk & implement controls to fix internal process gaps .
- Support over 18 product managers on compliance matters such as Customer Due Diligence, Complaints Management, regulatory and audit liaison.
- Saved about 72 million naira through effective risk mitigation - auditing and fixing various technical and onboarding issues to reverse negative trends.
- Delivered and tracked program compliance training for all staff, associates and third parties.
- Created and managed an enterprise risk management framework cutting across a portfolio of 8 ventures and businesses.
- Management of Compliance analyst team, managing consumer and regulatory complaints, market conduct exam activity, quality and fraud control, and state compliance filings
- Developed and presented complaint reporting metrics to senior leadership
- Facilitated market conduct exams through oversight of data, approvals, submission and interacting with examiners
- Conducted quality control of disclosure language on policyholder communications
- Developed and maintained relationships with state regulators
- Created and maintained policies and procedures for the Compliance team
- Develop and implement company policies and regulations
- Oversee all business operations relating to compliance, including policies, investments, and procedures
- Design and monitor control systems to deal with violations of legal rules and internal policies
- Regularly assess the efficiency of control systems and recommend effective improvements
- Review and evaluate company procedures and reports to identify hidden risks or common issues
- Coordinate with different department managers to review all departmental compliance policies
- Lead employee training sessions on legal and compliance issues.
- Supervise compliance team, including AML/FATCA/CRS deputy officer
- Reviewed and updated policies, procedures, and quality assurance processes as it relates to Financial Crimes, AML/CFT, Anti-Bribery and Corruption.
- Developed and maintained AML/CFT Compliance Program for about 6 digital investments businesses and risk assessment for their customer onboarding.
- Managed risk portfolios by implementing risk management solutions that reduced fraudulent activity and increased audit ratings by over 20%.
- Instituted Controls for mitigation of fraud risks and investigation, remediation, and recovery of funds up to 25 million naira lost to fraud and other control lapses.
- Information governance, risk & compliance leadership of specialised second line of defence in the mould of an assurance team
- Led a multifunctional project team of 15 members to prioritize/resolve issues and reduce risk & process gaps.
- Support over 18 product managers on compliance matters such as Customer Due Diligence, Complaints Management, regulatory and audit liaison.
- Saved about 72 million naira through effective risk mitigation - auditing and fixing various technical and onboarding issues to reverse negative trends.
- Delivered and tracked program compliance training for all staff, associates and third parties.
- Managed a compliance risk matrix across a portfolio of 40 ventures and businesses.
- Comprehensive customer service
- Ensuring departments comply with regulations of Bankruptcy Act 1966
- Managing and organising of the department
- Maintaining favourable relationships with Creditors and Debtors
- Extensive problem solving
- Accounts administration
- Training of staff members
- Administering Part IX Debt Agreements
- Compilation and lodging of government forms
- India
- Mozambique
- Zambia
- Tanzania
- Ghana
- Swaziland
- Lesotho
- Botswana
- Namibia
- Led environmental, health & safety and energy conservation services in North Asia Hub, IBM account
- Joined JLL China EHS committee
- Supported JLL China new business development
- Proactively assisting the Country Head of Sanctions in the Operational Effectiveness Exercise "OEE" in the Sanctions WorkStream.
- Assisting the Country Head of Sanctions in producing the Sanctions Enterprise Wide Risk Assessment "EWRA" report.
- Assessing high-risk profiles in light of any Sanctions exposure for respective line of businesses (i.e. Retail Banking (RBWM), Commercial Banking (CMB), Trade, Global Banking (GB) and Global Markets (GM).
- Handling Sanctions advisory and investigations cases for all line of business.
- Assessing and reporting in-country potential Sanctions policy and regulatory breaches to the relevant competent Authority such as (i.e. Local Regulator, OFAC, HMT, HKMA, … etc.) and report the same to any other involved HSBC affiliates.
- Conducting Sanctions awareness sessions for difference line of businesses (i.e. Retail Banking (RBWM), Commercial Banking (CMB), Trade, Global Banking and Markets (GB&M).
- Reviewing any new/amended material laws, rules and regulations and Group Policies, assess their applicability to the business areas and guide the business accordingly ensuring all appropriate processes and procedures are amended to comply.
- Assisting Head of Sanctions and country Compliance in their responsibility for complying with all relevant Laws, Rules, Regulations and Group policies related to Sanctions.
- Evaluating and monitoring existing procedures and develop new procedures, systems and controls with specific focus on common systems, off shoring initiatives to minimize the risk of the firm being used for financial crime and ensure the business is compliant with current anti-money laundering and sanctions requirements.
- Provide guidance to business areas on sanctions risk and exposure related to customer account opening and transactional activity.
- Provide guidance to HBEG project teams on any sanctions related systems new project for the country.
- Assessing high risk profiles in light of Sanctions perspective for different lines of businesses ( i.e. Retail Banking (RBWM) , Commercial Banking (CMB), Trade ,Global Banking (GB),and Global Markets (GM).
- Handling Sanctions advisory and investigations cases.
- Handling in country potential breaches , creating IRIS cases and reporting breaches to regulators such as Central Bank of Egypt (CBE) , Global US and performing self disclosure to HSBC US ( HBUS ) if needed .
- Conducting name screening searches for Global Search lists in light of different lists ( i.e. Terrorism , Compliance , OFAC, ...etc).
- Closing/discounting alerts in bank's automated screening system (SCDM).
- Conducting quality assurance checks (QA) for closed alerts on screening system (SCDM) which closed by new joiners in Sanctions department along with conducting QA for closed alerts in Oracle Watch List system ( OWS ) which closed by Center Of Excellence team in the UAE ( COE)
- Handling level 3 Inward, Outward and Trade payments investigations.
- Conducting Sanctions awareness sessions for difference lines of businesses ( i.e. Retail Banking (RBWM) , Commercial Banking (CMB), Trade ,Global Banking (GB),and Global Markets (GM).
- Assisting the Country Head of Sanctions in producing the Sanctions Enterprise Wide Risk Assessment "EWRA" report.
- Validate/invalidate UARs and CAMP reports and determine if it's need to be reported as a SAR or not, after investigating possible suspicious financial activities , red flags and patterns linked to illicit activity .Collaborate with the cross-functional teams to obtain information regarding customer financial activity observed during an investigation .
- Ensuring that KYC/CDD process are conducted properly on customer profiles and maintained up-to-date.Prepare supporting documentation for SARs as requested by the Regulator or various law enforcement agencies .
- Overseeing and managing the Customer Activity Monitoring Program (CAMP) to ensure Business reviews & comments are in alignment with best practices and are properly implemented.
- Successfully implemented ISO27001 Local Markets Strategy, singularly managing and coordinating stakeholders involved in the programme across 24 countries, and supporting local ISO27001 implementation projects.
- Maintained Group ISO 27001 certification, and achieved successful migration of the Group ISO 27001 certification to the ISO27001:2013.
- Improved information security management, establishing new processes, monitoring and reporting tasks, enhancing lines of contact within the Business, and designing and implementing automated procedures.
- Assessed risk by conducting risk survey in line with the insurance policies and conditions and provide suggestions to mitigate the risks.
- Reviewed compliance in line with the company policies and procedures including Manufacturing and Logistics departments.
- Preparation of “Chart of Authority” of the company and review compliance
- Lead periodic reviews of the customer onboarding systems and procedure to ensure the customer verification and identification protocols as stipulated in Kuda’s AML/CFT policies are always met
- Investigate and remediate compliance breaches in a timely and effective manner
- Collaborate with relevant departments in the company to ensure efficient data analysis and data-gathering for law enforcement agencies, regulatory authorities and risk reporting
- Mastermind compliance policies and protocols on behalf of the Company by creating and implementing organizational policies, standards, and procedures to comply with applicable regulations
- Implemented operational compliance for about 30 vendors and third parties during integration of their APIs
- Consolidated diverse requirement set into a solution architecture to meet regulatory compliance and desired strategic capabilities
- Provide advice and support to all Kuda business units on the identification of areas of risk based on transaction monitoring trends
- Working closely with the Data Analytics, Internal Audit, Legal and Fraud teams in handling investigations, setting up controls, monitoring and reporting
- Support in areas relating to AML/CFT, KYC, fraud and AB&C policies
- Perform audit management functions which includes ensuring exceptions and recommendations from audits conducted on the Bank are regularized
- Develop and monitor implementation of financial crime policies in line with company risk appetite
- Reviewed and updated policies, procedures, and quality assurance processes as it relates to Financial Crimes, AML/CFT, Anti-Bribery and Corruption.
- Developed and maintained AML/CFT Compliance Program for about 6 digital investments businesses and risk assessment for their customer onboarding.
- Managed risk portfolios by implementing risk controls and strategies which increased product audit ratings by over 20%
- Instituted Controls for mitigation of fraud risks and investigation, remediation, and recovery of funds up to 25 million naira lost to fraud and other control lapses.
- Information governance, risk & compliance leadership of specialised second line of defence in the mould of an assurance team
- Led a multifunctional project team of 15 members to prioritize/resolve issues and reduce risk & implement controls to fix internal process gaps .
- Support over 18 product managers on compliance matters such as Customer Due Diligence, Complaints Management, regulatory and audit liaison.
- Saved about 72 million naira through effective risk mitigation - auditing and fixing various technical and onboarding issues to reverse negative trends.
- Delivered and tracked program compliance training for all staff, associates and third parties.
- Created and managed an enterprise risk management framework cutting across a portfolio of 8 ventures and businesses.
- Provided risk advisory and compliance services to clients of the firm across various industries and sectors.
- Managed end-to-end compliance projects and secondments for clients of the firm.
- Conducted compliance gap assessments on RICA, POPIA, GDPR, ECTA, CPA and the NCA for clients.
- Responsible for: business development and new client acquisition; costing, resourcing and project management, compliance risk management plans, policy drafting, gap analyses and gap report drafting, impact assessments and roadmaps; implementation and training; auditing of state of compliance; stakeholder engagement and steering committee reporting.
- Facilitates the annual readiness and achievement of the Corporation’s security and compliance initiatives, which currently include PCI DSS, SOC 2 Type 2, and HIPAA HITECH.
- Performs Vendor/3rd Party Security Risk Assessment to assess the effectiveness of cloud.
- Vendor controls against ISO 27001, HIPAA, and NIST 800-53rev4.Collaborates with Technical and Operations Management to evaluate and deploy information security strategy and policy aimed at ensuring confidentiality, integrity and availability.
- Collaborates with other departments to investigate and resolve HIPAA and compliance concerns.
- Reports HIPAA breaches to patients, CDPH, and HHS as required.
- Collaborates with Human Resources to ensure addressing compliance violations in a manner consistent with our HIPAA consequences policies.
- Created the Middle East Contract Playbook. Optimized the negotiation process and reduced response to customer time by 25%. This project was shared internally within Philip Morris as a Global Best Practice.
- Led the Outside Counsel Cost Optimization project for the Eastern European Middle East and Africa (EEMA) region which reduced outside legal fees by $700,000 annually.
- Prepared the Purchase Agreements for the acquisition of a tobacco factory in Yemen.
- Reviewed, revised, and negotiated all contracts related to business (Sales, Distribution and Marketing) and support (HR, Finance, IT, Corporate Affairs, Supply Chain and Development) functions across the GCC, Iraq, and Yemeni markets.
- Developed the risk assessment program to unify tobacco marketing activities across the Gulf Cooperation Council (GCC) countries.
- Co-served as an investigator in 6 cases related to work ethics and compliance. Led the Anti-bribery compliance program and managed the risk assessment plan for the Middle East.
PRO TIP
Make sure to relate your experience to your job description, but never lie. That’s not tolerated and will show up in the face-to-face interview later on.
Action Verbs for your Compliance Manager Resume
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Compliance Manager Resume Skills’ Tips & Tricks to Impress Recruiters
Resume Skills Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Compliance Manager resume
- SQL
- Microsoft office
- Tableau
- Salesforce
- Jira
- Google Analytics
- Project Management
- Time Management
- Interpersonal Communication
- Decisiveness
- Delegation
- Patience
- Creativity
- Self-motivation
PRO TIP
Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.
Recommended reads:
Compliance Manager Resume Header: Tips, Red Flags, and Best Practices
CHECKLIST For Your Compliance Manager Resume Header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Compliance Manager resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.
Compliance Manager Resume Summary Best Practices
Checklist: What to include in your Compliance Manager resume summary:
- Years of experience;
- Highlight top 3 skills and proficiencies;
- One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
- Use short, direct sentences - but no more than three - to keep the HRs interested.
Resume Summary Formula:
PRO TIP
Read the job description carefully and understand what the hiring company is exactly looking for. After that, write your summary accordingly while highlighting your potential and ability to be the best at that job.
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Listing Your Education, Certifications and Courses
Resume Education Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Certifications for your Compliance Manager resume
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Compliance Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Compliance Manager Resume: Additional Writing & Formatting Tips
There are three basic resume formats you can choose from:
- Reverse-chronological resume format;
- Functional resume format;
- Hybrid (or Combination) resume format;
The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.
Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.
Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.
Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.
Compliance Manager Resume Summary best practices
Here are more resume tips regarding your layout and style:
- Clear and legible 12p resume font size;
- Use 10’’ resume margins - that’s default for a great resume design;
- Use a one-page template resume length if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- Save your resume as PDF before sending it to the recruiter.
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
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PRO TIP
Test your draft Compliance Manager resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Other sections to include in your resume
Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Compliance Manager resume:
Compliance Manager Resume: How to Make Yours More Creative & Stand Out
When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Compliance Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
What Makes a Great Compliance Manager Resume: Key Takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.