Top implementation manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write an implementation manager resume experience section
Implementation manager resume's job experience checklist:
- Use 4-6 bullet points per job title;
- Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
- Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
- Start each sentence with a power verb and avoid overused buzzwords;
- Use either C-A-R or S-T-A-R methodology, when describing your experience.
The work experience samples below come from real Implementation Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:
- Worked with the CEO to develop and improve company policies
- Developed and implemented the company's PTO policy
- Led the Remote Task Force to develop and implement processes to transition the company to full remote status
- Developed the company's policy for writing and maintaining Standard Operating Procedures (SOPs)
- I have successfully deployed our platform for 3 customer in 2 months. One of which was onsite in Richmond, Virginia, USA.
- As an IM, I have to ensure timely delivery, share regular updates to customers and ensure they are satisfied with our platform.
- My customer satisfaction score is always above 9(out of 10).
- Global Implementation Manager, HPE Technology Services
- Responsible for multiple software releases CASPER Pricing Tool
- Owner of User Forums, Global Training, Process Development
- Requirement owner of Portfolio Service Introductions, Agile Process
- Worked with the CEO to develop and improve company policies.
- Responsible for writing and developing the company's PTO policy and implemented the necessary programs and processes for operation.
- Led the Remote Task Force to develop and implement processes to transition the company to fully remote.
- Developed the company's policy for writing and maintaining Standard Operating Procedure (SOP) Manuals.
- Serviced internal customers with administrative process build-outs and provided administrative support for company-wide initiatives.
- Managed all aspects of Accounts Payable and Accounts Receivable including supervising accounting staff.
- Managed vendor activities and maintain both new and existing vendor relationships as well as writing revenue and profit sharing contracts.
- Lead implementation and delivery manager for 2 major and strategic Charles River OEMS SaaS and on-premises implementations.
- Led and delivered the 1st fully integrated and automated multi-asset central dealing desk in EMEA.
- Writing clear and concise high quality functional and technical specifications for Charles River clients and technical consultants.
- Managing multiple client accounts simultaneously, which includes increasing product adoption, ensuring retention and maintaining overall customer satisfaction
- Developing recommendations and strategies to meet business requirements so customers get the most value out of the Conexiom product suite
- Responsible for identifying and developing upsell opportunities to increase ARR per client account
- Guiding new customers through an established onboarding process using internal tools
- Gathering feedback to ensure that the customer is happy and maintains a long term successful relationship with Conexiom
- Collecting and analysing user metrics; identify trends, and recommend possible strategies/solutions
- Owning the project implementation process from contract execution through go-live
- Adhering to and improve project management processes focusing on achieving customer value, delivery and quality
- Designing and executing on each customer’s account plan
- Improving customer onboarding process for repeatable and scalable project plans
- Communicating and aligning with internal and external stakeholders
- Cross-team management of the end-to-end implementation process on multiple projects (migrations, monthly releases, application upgrades and infrastructure projects )
- Overseeing the software schedules; coordinating with business, QA, development and architecture, plan resource capacity
- Review requirement demands together with the implementation team, develop roll-out project plans for monthly release and ensure that implementations meet the time, budget, and client expectations
- Stakeholder management across organization : build and maintain communication with stakeholders at multiple levels including Business, 3rd parties, Product owners, Project manager
PRO TIP
Check the Implementation Manager job description for inspiration. Look for similarities between your employer’s values and your experience.
Action verbs for your implementation manager resume
Recommended Reads:
Implementation Manager Resume Skills’ Tips & Tricks to Impress Recruiters
Resume skills section checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top skills for your implementation manager resume
Jira
Project Management
MS Office
CRM
Negotiation
Strategic Planning
Communication
Attentions to details
Creativity
Empathy
Problem Solving
Listening
PRO TIP
When describing your experience, don’t go too far from its terminology. Recruiters use ATS systems to filter resumes based on them having certain keywords, so make sure you use at least a few keywords mentioned in the job description.
Implementation manager resume header: Tips, red flags, and best practices
Checklist for your implementation manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Implementation Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
Implementation manager resume summary best practices
Checklist: What to include in your Implementation Manager resume summary:
- Years of experience;
- Highlight top 3 skills and proficiencies;
- One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
- Use short, direct sentences - but no more than three - to keep the HRs interested.
Resume summary formula:
PRO TIP
Highlight specific past projects that you’re most proud of in your summary. It sets an excellent tone for the rest of your resume. You can talk about all of your former jobs in your work experience section later on.
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Listing your education, certifications and courses
Resume Education Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top certifications for your implementation manager resume
The Superstar Manager Course
Learn to create and implement a continuous-improvement management system and SHINE in your role of Supervisor or Manager
Customer Success Manager (CSM) Elite
Accelerate your Customer Success career with actionable strategies you can implement immediately.
Manager Training in Decision Making in Fortune 500 Firms
Master manager training in decision making best practices of Fortune 500 firm leaders taught by world-renowned expert
Microsoft SCCM Training
Microsoft SCCM Training
Management Skills in Decision Making of Fortune 500 Managers
Master best practices for management skills in decision making of Fortune 500 managers taught by world-renowned expert
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Implementation Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
How to write an implementation manager resume
There are three basic resume formats you can choose from:
- Reverse-chronological resume format;
- Functional resume format;
- Hybrid (or Combination) resume format;
The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.
Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.
Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.
Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.
Here are more resume tips regarding your layout and style:
- Clear and legible 12p resume font size;
- Use 10’’ resume margins - that’s default for a great resume design;
- Use a one-page template resume length if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- Save your resume as PDF before sending it to the recruiter.
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
Recommended reads:
PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Implementation Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections to include in your resume
Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Implementation Manager resume:
Implementation manager resume: How to make yours more creative & stand out
When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Implementation Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
What makes a great implementation manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
