INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Practice Manager positions are at a 32% growth rate, which is much faster than average. With that said, there are currently 429,800 jobs in the market right now. The total number of jobs is expected to increase by 139,600 to 569,400 in the period of 2020-30.
What’s more, the median annual wage for the Practice Manager jobs was $104,280 in May 2020. The lowest 10% earned less than $59,980, and the highest 10% more than $195,630.
Our conclusion? The Practice Manager job market is wide open for candidates.
Top Practice Manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a Practice Manager resume experience section
Practice Manager Resume’s Job Experience Checklist:
- Use 4-6 bullet points per job title;
- Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
- Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
- Start each sentence with a power verb and avoid overused buzzwords;
- Use either C-A-R or S-T-A-R methodology, when describing your experience.
The work experience samples below come from real Practice Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:
- Customer Experience (CX) practice management: Key Performance Indicators and Key Success Indicators
- Team management of 7 direct reports and 3 dotted line reports : hiring, performance management, career development and talent retention
- Customer success and delivery : responsible for consulting engagements, budget and planning management, profit and loss analysis
- Presales activity : partner strategy, go to market definition, pre-sales for Sales and Marketing solutions
- Key player in ongoing development projects including platforms and native mobile apps on Android, iOS for a global media and news network.
- Responsible for Professional Services development strategy and key clients relations
- Guide and main contact within Conferences and Events implementation
- Over a dozen implemented mobile and web solutions.
- Presented my innovative solutions and topics at numerous regional and national Oracle Higher Education User Group (HEUG) Conferences.
- Developed a unique set of PeopleSoft bolt-ons which expanded on the delivered PeopleSoft Fluid UI to deliver a much-improved data-driven user interface and security processes.
- Contributed to the strategic planning of mobile products and consulting services within HTC’s Oracle Practice.
- Work with clients to understand their business processes and capture their unique requirements resulting in a complete set of technical documentation.
- Work with functional consultants and clients to create and execute test plans through the complete testing cycle.
- Collaborate with all functional areas within the client organizations (Camps Solutions, Human Resources, and Finance) to ensure a shared vision of the design, capabilities, and purpose of the overall project.
- Developed an Artificial Intelligence Chat Bot which integrated with PeopleSoft HR & Campus Solutions to assist users with custom help content, data, and transactions through SMS, Mobile Apps, PeopleSoft, and WhatsApp.
- Responsible for hiring, training and teaching new employees to be proficient in new roles
- Responsible for all optical sales and ensuring patient visual needs are taken care of and meet or exceed expectations.
- Responsible for frame selection and lens design available to patients.
- Analyze COGs and frame cost to achieve increased revenue and profits for practice.
- Troubleshoot all optical related issues and provide satisfactory solutions for patients.
- Evaluate staff performance and give positive and critical feedback
- Responsible for the daily operations of the office to ensure that patients’ expectations are met or exceeded
- Responsible for resolving any issues that employees or patients may have
- Review and analyze the profit and loss of the office to ensure that positive financial performance occurs
- Organize outreach and educational events to meet new patients in the community
- 99% Claims Payable Ratio
- Zero % Authorizations Denials
- Referrals Cycle Monitoring and Approvals 99%
- Patient Scheduling & Financial Control
- AR Cycle Management
- MCT & Vein & Nuclear ECHO etc. Test Cancellation Less than one Percent
- Diary management and yield practices to maximise revenue
- Expense handling for ownership across all practices
- People and schedule management
- Compliance with all legal dental associations
- Organising marketing and running operations for Invisalign project
- Liasing with suppliers and updating inventory
- Acting as point of contact for industry governance
- Manage & lead team of 8 staff members
- Coordinate weekly meetings & monthly training/development sessions to ensure the practice maintains its reputable standards
- Ensure practice-wide compliance and adherence to NHS guidelines, enhanced service contracts & in practice procedures
- Successfully grown a loyal client base by providing a consistent and professional service
- Accountable for quarterly, monthly & weekly targets and handling of company expenditure
- Involvement with key company services, including cataract referral scheme, diabetic screening program and minor eye condition scheme
- Manage stock levels of frames and sundries to ensure consistent financial flow
- Responsible for social media posts, activity and community interaction to drive digital engagement with patients
- Experience in organising successful practice events, including; Tom Ford fashion event in April 2019 and fundraisers for Vision Aid Overseas
- Experience in dealing with complaints using a customer focussed, resolution approach
- Collaborates with insurers, suppliers and Maine ACHO including all recredentialing.
- All prior authorizations and specialty medication registrations. Fill in/assist staff in clinical settings for intake and procedures
- Comanded the hiring, onboarding and accessing all staff.
- Managed EHR and verification of benefits on multiple platforms.
- Optical sales, procurement and management of shop and tracking and managing all orders.
- Oversaw the hiring staff for both practices.
- Trained of staff on multiple technical pieces of equipment, EHR software and communication protocol.
- All credentialing for providers with insurers and licensing and resolution of numerous detrimental issues.
- Recoved over $30,000.00 of government issued payments.
- Managed accounts receivable, accounts payable, and payroll.
- Oversaw daily scheduling to ensure maximum profitability.
- Interviewed, hired, and discharged employees based on the needs of the practice.
- Worked directly under Girish Juneja,CTO Altisource as a financial analyst in Technology Services
- Optimized the operating cost by saving $200,000 across 3 business units
- Carried out financial and viability analysis of major projects running in Marketplace business unit
- Contributed in the yearly budget preparation exercise for three major business units of Tech Services
- Modeled and completed firm’s revenue and cash flow analysis for Marketplace BU in 2016
- Prepared monthly Management Business Review reports incorporating the firm's strategy, financial and business data
- Facilitated team cohesion in a single dentist practice through that dentist's exit from the practice.
- Learned entirely new field while still providing leadership to existing experienced staff members.
- Engaged directly with owner of the 400+ employee company about strategy and standards of care.
- Coordinated and led field marketing events to ensure practice's growth.
- Successful recruitment and management of a team of 11 across 2 optical practices
- Established company values and culture helping to achieve business KPI's
- Report into practice owner to discuss figures, targets and any structural changes to move the business forward
- Experience in a company restructure showing my ability to think creatively and critically
- Successful implementation & monitoring of procedures
- Developed and executed a 5* customer journey experience
- Indepth understanding and appreciation of quality products and materials
- Onboard all employees onto People HR platform and ensure continuous support
- Provide support, appraisals and ongoing development meetings taking into consideration different personal and emotional needs
- Plan and deliver weekly and monthly team training workshops
- Manage & lead team of 8 staff members
- Coordinate weekly meetings & monthly training/development sessions to ensure the practice maintains its reputable standards
- Ensure practice-wide compliance and adherence to NHS guidelines, enhanced service contracts & in practice procedures
- Successfully grown a loyal client base by providing a consistent and professional service
- Accountable for quarterly, monthly & weekly targets and handling of company expenditure
- Involvement with key company services, including cataract referral scheme, diabetic screening program and minor eyecondition scheme
- Manage stock levels of frames and sundries to ensure consistent financial flow
- Responsible for social media posts, activity and community interaction to drive digital engagement with patients
- Experience in organising successful practice events, including; Tom Ford fashion event in April 2019 and fundraisers for VisionAid Overseas
- Experience in dealing with complaints using a customer focussed, resolution approach
- Practice delivery and consulting lead within the Microsoft .NET, Office 365, SharePoint and Azure stack.
- Over 10 years technical delivery, planning, software architecture, development, managed support
- Leading practice pre-sales, proposals, design documents, tender responses, business requirements
- Ensuring strategic and technical direction, aligning with customers, partners and Microsoft
- Staff and people development
- Successfully managing key strategic accounts with a global team of 30+ Solution Architects
- Responsible for hiring, compensation, retention, performance management planning, execution and delivery of integration and consultative work to the team’s customer base
- Liaise directly with customers on their most challenging technical problems, working across customer sectors and product lines.
- Monitor Key Performance Indicators such as productivity, product fulfillment and internal reporting metrics to ensure compliance and operational efficiency
PRO TIP
Don't make the same mistake everyone else does. What we mean is, don't list your Practice Manager job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.
Action Verbs for your Practice Manager Resume
Recommended reads:
Practice Manager Resume Skills’ Tips & Tricks to Impress Recruiters
Resume Skills Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Practice Manager resume
- Excel
- CPR
- Bilingual
- Cannulation
- BSL
- Scout/Scrub
- Patient care
- ACLS
- Customer service
- Communication
- Compassion
- Patience
- Flexibility, adaptability, and emotional stability
- Proactive, ethical, and responsible nature
- Honesty
- Team-player
- Strong work ethic
- Time management
PRO TIP
Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.
Practice Manager Resume Header: Tips, Red Flags, and Best Practices
CHECKLIST For Your Practice Manager Resume Header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Include a link to your portfolio in your Practice Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Practice Manager Resume Summary Best Practices
Checklist: What to include in your Practice Manager resume summary:
- Years of experience;
- Highlight top 3 skills and proficiencies;
- One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
- Use short, direct sentences - but no more than three - to keep the HRs interested.
Resume Summary Formula:
PRO TIP
Read the job description carefully and understand what the hiring company is exactly looking for. After that, write your summary accordingly while highlighting your potential and ability to be the best at that job.
Recommended reads:
Listing Your Education, Certifications and Courses
Resume Education Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Certifications for your Practice Manager resume
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Practice Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Practice Manager Resume: Additional Writing & Formatting Tips
There are three basic resume formats you can choose from:
- Reverse-chronological resume format;
- Functional resume format;
- Hybrid (or Combination) resume format;
The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.
Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.
Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.
Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.
Practice Manager Resume Summary best practices
Here are more resume tips regarding your layout and style:
- Clear and legible 12p resume font size;
- Use 10’’ resume margins - that’s default for a great resume design;
- Use a one-page template resume length if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- Save your resume as PDF before sending it to the recruiter.
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
Recommended reads:
PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Practice Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections to include in your resume
Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Practice Manager resume:
Practice Manager Resume: How to Make Yours More Creative & Stand Out
When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Practice Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
What Makes a Great Practice Manager Resume: Key Takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
