INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Practice Manager positions are at a 32% growth rate, which is much faster than average. With that said, there are currently 429,800 jobs in the market right now. The total number of jobs is expected to increase by 139,600 to 569,400 in the period of 2020-30.
What’s more, the median annual wage for the Practice Manager jobs was $104,280 in May 2020. The lowest 10% earned less than $59,980, and the highest 10% more than $195,630.
Our conclusion? The Practice Manager job market is wide open for candidates.
Top Practice Manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write the perfect Practice Manager resume experience section
Practice Manager Experience Section: Checklist
- List your positions in chronological or reverse-chronological order;
- Go for 4-6 bullet points;
- Add only relevant work experience;
- Include information about the challenges you’ve faced, the actions you’ve taken, and the results you’ve achieved;
- Use action verbs instead of filler words.
We’ve selected some of the top Practice Manager resumes made using the Enhancv platform to illustrate what a great experience section looks like. Use them as inspiration when building your own resume:
- Customer Experience (CX) practice management: Key Performance Indicators and Key Success Indicators
- Team management of 7 direct reports and 3 dotted line reports : hiring, performance management, career development and talent retention
- Customer success and delivery : responsible for consulting engagements, budget and planning management, profit and loss analysis
- Presales activity : partner strategy, go to market definition, pre-sales for Sales and Marketing solutions
- Key player in ongoing development projects including platforms and native mobile apps on Android, iOS for a global media and news network.
- Responsible for Professional Services development strategy and key clients relations
- Guide and main contact within Conferences and Events implementation
- Over a dozen implemented mobile and web solutions.
- Presented my innovative solutions and topics at numerous regional and national Oracle Higher Education User Group (HEUG) Conferences.
- Developed a unique set of PeopleSoft bolt-ons which expanded on the delivered PeopleSoft Fluid UI to deliver a much-improved data-driven user interface and security processes.
- Contributed to the strategic planning of mobile products and consulting services within HTC’s Oracle Practice.
- Work with clients to understand their business processes and capture their unique requirements resulting in a complete set of technical documentation.
- Work with functional consultants and clients to create and execute test plans through the complete testing cycle.
- Collaborate with all functional areas within the client organizations (Camps Solutions, Human Resources, and Finance) to ensure a shared vision of the design, capabilities, and purpose of the overall project.
- Developed an Artificial Intelligence Chat Bot which integrated with PeopleSoft HR & Campus Solutions to assist users with custom help content, data, and transactions through SMS, Mobile Apps, PeopleSoft, and WhatsApp.
- Responsible for hiring, training and teaching new employees to be proficient in new roles
- Responsible for all optical sales and ensuring patient visual needs are taken care of and meet or exceed expectations.
- Responsible for frame selection and lens design available to patients.
- Analyze COGs and frame cost to achieve increased revenue and profits for practice.
- Troubleshoot all optical related issues and provide satisfactory solutions for patients.
- Evaluate staff performance and give positive and critical feedback
- Responsible for the daily operations of the office to ensure that patients’ expectations are met or exceeded
- Responsible for resolving any issues that employees or patients may have
- Review and analyze the profit and loss of the office to ensure that positive financial performance occurs
- Organize outreach and educational events to meet new patients in the community
- 99% Claims Payable Ratio
- Zero % Authorizations Denials
- Referrals Cycle Monitoring and Approvals 99%
- Patient Scheduling & Financial Control
- AR Cycle Management
- MCT & Vein & Nuclear ECHO etc. Test Cancellation Less than one Percent
- Diary management and yield practices to maximise revenue
- Expense handling for ownership across all practices
- People and schedule management
- Compliance with all legal dental associations
- Organising marketing and running operations for Invisalign project
- Liasing with suppliers and updating inventory
- Acting as point of contact for industry governance
- Manage & lead team of 8 staff members
- Coordinate weekly meetings & monthly training/development sessions to ensure the practice maintains its reputable standards
- Ensure practice-wide compliance and adherence to NHS guidelines, enhanced service contracts & in practice procedures
- Successfully grown a loyal client base by providing a consistent and professional service
- Accountable for quarterly, monthly & weekly targets and handling of company expenditure
- Involvement with key company services, including cataract referral scheme, diabetic screening program and minor eye condition scheme
- Manage stock levels of frames and sundries to ensure consistent financial flow
- Responsible for social media posts, activity and community interaction to drive digital engagement with patients
- Experience in organising successful practice events, including; Tom Ford fashion event in April 2019 and fundraisers for Vision Aid Overseas
- Experience in dealing with complaints using a customer focussed, resolution approach
- Collaborates with insurers, suppliers and Maine ACHO including all recredentialing.
- All prior authorizations and specialty medication registrations. Fill in/assist staff in clinical settings for intake and procedures
- Comanded the hiring, onboarding and accessing all staff.
- Managed EHR and verification of benefits on multiple platforms.
- Optical sales, procurement and management of shop and tracking and managing all orders.
- Oversaw the hiring staff for both practices.
- Trained of staff on multiple technical pieces of equipment, EHR software and communication protocol.
- All credentialing for providers with insurers and licensing and resolution of numerous detrimental issues.
- Recoved over $30,000.00 of government issued payments.
- Managed accounts receivable, accounts payable, and payroll.
- Oversaw daily scheduling to ensure maximum profitability.
- Interviewed, hired, and discharged employees based on the needs of the practice.
- Worked directly under Girish Juneja,CTO Altisource as a financial analyst in Technology Services
- Optimized the operating cost by saving $200,000 across 3 business units
- Carried out financial and viability analysis of major projects running in Marketplace business unit
- Contributed in the yearly budget preparation exercise for three major business units of Tech Services
- Modeled and completed firm’s revenue and cash flow analysis for Marketplace BU in 2016
- Prepared monthly Management Business Review reports incorporating the firm's strategy, financial and business data
- Facilitated team cohesion in a single dentist practice through that dentist's exit from the practice.
- Learned entirely new field while still providing leadership to existing experienced staff members.
- Engaged directly with owner of the 400+ employee company about strategy and standards of care.
- Coordinated and led field marketing events to ensure practice's growth.
- Successful recruitment and management of a team of 11 across 2 optical practices
- Established company values and culture helping to achieve business KPI's
- Report into practice owner to discuss figures, targets and any structural changes to move the business forward
- Experience in a company restructure showing my ability to think creatively and critically
- Successful implementation & monitoring of procedures
- Developed and executed a 5* customer journey experience
- Indepth understanding and appreciation of quality products and materials
- Onboard all employees onto People HR platform and ensure continuous support
- Provide support, appraisals and ongoing development meetings taking into consideration different personal and emotional needs
- Plan and deliver weekly and monthly team training workshops
- Manage & lead team of 8 staff members
- Coordinate weekly meetings & monthly training/development sessions to ensure the practice maintains its reputable standards
- Ensure practice-wide compliance and adherence to NHS guidelines, enhanced service contracts & in practice procedures
- Successfully grown a loyal client base by providing a consistent and professional service
- Accountable for quarterly, monthly & weekly targets and handling of company expenditure
- Involvement with key company services, including cataract referral scheme, diabetic screening program and minor eyecondition scheme
- Manage stock levels of frames and sundries to ensure consistent financial flow
- Responsible for social media posts, activity and community interaction to drive digital engagement with patients
- Experience in organising successful practice events, including; Tom Ford fashion event in April 2019 and fundraisers for VisionAid Overseas
- Experience in dealing with complaints using a customer focussed, resolution approach
- Practice delivery and consulting lead within the Microsoft .NET, Office 365, SharePoint and Azure stack.
- Over 10 years technical delivery, planning, software architecture, development, managed support
- Leading practice pre-sales, proposals, design documents, tender responses, business requirements
- Ensuring strategic and technical direction, aligning with customers, partners and Microsoft
- Staff and people development
- Successfully managing key strategic accounts with a global team of 30+ Solution Architects
- Responsible for hiring, compensation, retention, performance management planning, execution and delivery of integration and consultative work to the team’s customer base
- Liaise directly with customers on their most challenging technical problems, working across customer sectors and product lines.
- Monitor Key Performance Indicators such as productivity, product fulfillment and internal reporting metrics to ensure compliance and operational efficiency
PRO TIP
Don't make the same mistake everyone else does. What we mean is, don't list your Practice Manager job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.
Action Verbs for your Practice Manager Resume
Recommended reads:
Practice Manager Resume: How to Write a Strong Skills Section
The Ultimate Practice Manager Skills Section Checklist:
- Balance between all kinds of hard skills – technical, analytical, etc.
- When it comes to technical skills, match them to the job description;
- Add keywords present in the job advert to pass ATS;
- Don’t forget to list transferable skills such as communication, teamwork, work ethic, and presentation skills.
Top Skills for your Practice Manager resume
Excel
CPR
Bilingual
Cannulation
BSL
Scout/Scrub
Patient care
ACLS
Customer service
Communication
Compassion
Patience
Flexibility, adaptability, and emotional stability
Proactive, ethical, and responsible nature
Honesty
Team-player
Strong work ethic
Time management
PRO TIP
Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.
Practice Manager Resume Header: Tips, Red Flags, and Best Practices
CHECKLIST For Your Practice Manager Resume Header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Include a link to your portfolio in your Practice Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Practice Manager Resume Summary: Things to Include and Things to Avoid
Job-winning Practice Manager resume summary checklist:
- Mention your total years of experience in the field;
- Highlight one or two of your top achievements;
- Avoid getting into too much detail – you’ll do that in the experience section;
- Focus on short sentences that are easy to read and add value to your application.
Resume Summary Formula:
PRO TIP
Read the job description carefully and understand what the hiring company is exactly looking for. After that, write your summary accordingly while highlighting your potential and ability to be the best at that job.
Recommended reads:
Highlighting Education, Courses, and Certifications in Your Practice Manager Resume
Education Section Checklist:
- What? Where? What’s the result? Answer these questions when mentioning education and courses on your resume;
- Give preference to courses and degrees that are relevant to the job position;
- Be honest! Some recruiters love checking with colleges and universities to see if you’ve really been enrolled in them;
- Share more about certifications that have helped you turn into a professional, and mention the bodies that have issued them.
Top Certifications for your Practice Manager resume
Mastering the System Design Interview
Insider tips for your system design interview from a former Amazon hiring manager – plus 6 mock interviews for practice!
Manager Mind - Mastering Management in Practice
Learn how to Master Management and Effective Leadership
Intune Training with Microsoft Endpoint Manager (MDM / MAM)
Learn how to use Microsoft Intune quickly! This course features hands on activities & simulations you can practice 24/7
SAFe 5 Product Owner/Product Manager POPM New Practice Exams
Pass the SAFe 5 Product Owner/Product Manager (POPM) exam and get certified, Practice Exams With Clear Explanations-2022
Human Resources 101 - For Office & Practice Managers
Management Skills
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Practice Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Practice Manager Resume Format 101
If a couple of years ago Practice Manager resumes could be text files with no graphic elements, today’s recruiters need a bit more to remember you.
And yet, you can still choose between three basic resume formats:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
But when it comes to choosing the right format for your Practice Manager resume, there are two factors to keep in mind: your experience and whether you’re looking for an industry change.
The reverse-chronological format is the most common one. That being said, it gives recruiters exactly what they’re used to in terms of order and information. However, it’s not suitable for applicants with employment gaps or not enough experience.
We at Enhancv suggest the functional skills-based resume format for people with limited work experience who find reverse-chronological resumes irrelevant. This format showcases the applicant’s most significant accomplishments, skills, and strengths.
Don’t miss our resume format checklist:
- Go for a traditional easy-to-read resume font sized 10-12p;
- Don’t risk it: choose standard 1-inch resume margins;
- Make sure your Practice Manager resume fits in one to two pages;
- Save your resume in PDF to avoid having it edited by someone else.
Looking for more tips? Check out our job-winning guide for crafting a resume that gets you remembered!
Recommended reads:
PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Practice Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections for your Practice Manager resume
If the position you’re applying for allows for that, you can include some non-traditional sections in your resume. This will add a bit more depth to your application and will also give the hiring manager a better idea of who you are as a person.
Some ideas include:
A Practice Manager Resume Recruiters Would Love
You’ve drafted an amazing Practice Manager resume, but are still not sure whether it will make a strong first impression? After all, recruiters go over tens of resumes each day, right?
Right! And the recipe for getting their attention includes a dash of creativity.
What’s more, a creative resume is perfect for adding your personality to the mix. For example, you could mention your favorite books, quotes, movies, or even what your day usually looks like.
Regardless of what you choose, make sure your levels of creativity match the industry, the company, and the position. Otherwise, your resume might look silly and inapt.
What Makes a Great Practice Manager Resume: Key Takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
