INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Bank Branch Manager positions are at a 17% growth rate, which is much faster than average. With that said, there are currently 681,700 jobs in the market right now. The total number of jobs is expected to increase by 118,200 to 799,900 in the period of 2020-30.
What’s more, the median annual wage for the Bank Branch Manager jobs was $134,180 in May 2020. The lowest 10% earned less than $70,830, and the highest 10% more than $208,000.
Our conclusion? The Bank Branch Manager job market is wide open for candidates.
Top bank branch manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
Writing a strong bank branch manager experience section
Bank branch manager resume experience section: ultimate checklist
- Use no more than 4-6 bullet points per position;
- List relevant positions and situations that add value to your application;
- Describe situations, tasks, actions, and results (the S-T-A-R method);
- Remember to include numbers in whatever form you like (e.g. the number of projects you’ve finished);
- Begin each bullet point with an action verb.
Check out the examples below when building your experience section. They will help you stand out!
- Identified business development opportunities among Commercial Banking clients.
- Increased branch revenue for 3 years in a row by an average of 25%.
- Negotiated the terms and conditions of agreements with new and existing clients for bank products, making sure that they met the desired profitability criteria.
- Served as a daily escalation resource to ensure client expectations are met or exceeded.
- Reviewed loan applications and cash management service agreements for completeness and accuracy and submitted applications to appropriate departments.
- Assisted team in pre-sales activities such as sales pitch preparation, client research, preparation of prospect and client files for further action.
- Led staff of 15+ personnel by designing and delivering training, engaging in proactive problem-solving, and ensuring compliance.
- Increased branch sales by 20% by introducing new products and services to customers
- Supervised and developed a team of 10 service line associates resulting in improved customer service and efficiency
- Reduced transaction errors by 25% by implementing process improvements and providing training to employees
- Facilitated customer awareness and education of digital banking capabilities, resulting in a 30% increase in adoption rates
- Identified and referred sales opportunities to the appropriate bank partners, resulting in a 15% increase in cross-selling
- Ensured compliance with all branch operations policy and procedures, resulting in zero regulatory violations
- Processed transactions accurately and efficiently, maintaining a 98% accuracy rate
- Introduced customers to other branch team members or bank partners who were able to provide solutions for their financial needs, resulting in a 25% increase in cross-selling
- Managed and developed a team of 5 service line associates resulting in improved customer service and efficiency
- Researched and resolved transaction/cash discrepancies in a timely manner, resulting in improved customer satisfaction
- Assisted in facilitating customer awareness and education of bank services, resulting in a 15% increase in adoption rates
- Led team to consistently exceed sales goals by 20% each quarter
- Improved customer satisfaction ratings by 15% through staff training and implementing new processes
- Managed a team of 10 associates and provided ongoing coaching and development
- Created and executed a community outreach program that resulted in a 30% increase in new accounts
- Implemented a new loan processing system that reduced processing time by 50%
- Achieved monthly sales goals by 25% through effective cross-selling techniques
- Assisted in opening over 100 new accounts and increasing deposits by $1 million
- Recognized as a top performer for customer satisfaction surveys with an average rating of 9/10
- Provided financial education to customers to improve financial literacy and increase product usage
- Developed and maintained strong relationships with customers to ensure repeat business
PRO TIP
Don't make the same mistake everyone else does. What we mean is, don't list your Bank Branch Manager job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.
Action verbs for your bank branch manager resume
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Writing a strong skills section for your bank branch manager resume
Checklist for your bank branch manager skills section:
- Include all relevant skills from the job description to pass ATS;
- Focus on skills that show your expertise;
- List your technical skills in a clear and concise manner;
- Leave room for transferable skills related to teamwork, communication, negotiation, and conflict management.
Top skills for your bank branch manager resume
Microsoft Office
SAP
Excel
Salesforce
Data Entry
Quickbooks
Project Management
Customer Service
CRM
Communication
Negotiation
Critical thinking
Problem solving
Collaboration
Flexibitly
Resilience
Dedication
Empathy
PRO TIP
When describing your experience, don’t go too far from its terminology. Recruiters use ATS systems to filter resumes based on them having certain keywords, so make sure you use at least a few keywords mentioned in the job description.
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Bank branch manager resume header: tips, red flags, and best practices
Checklist for your bank branch manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
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PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Bank Branch Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
The ideal summary for your bank branch manager resume
Mastering the summary section: checklist
- Mention the total years of experience you have in the field;
- Focus on 2 to 3 of your top achievements;
- Highlight the things that make you the best fit for the position;
- Go for short, easy-to-read sentences to keep the recruiter’s attention.
Resume summary formula:
PRO TIP
Your summary should act as an elevator speech, briefly promoting how you will benefit the employer if hired. Pitch your strengths in the summary and expand on them in your Bank Branch Manager experience section. Give examples like how your work benefited each employer.
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Things to Include in Your Bank Branch Manager Resume Education Section
Bank branch manager resume education section checklist:
- Mention your highest education degree;
- Add the duration of your course and the institution you attended;
- List the awards you’ve received during your studies;
- Feature your certifications if they are relevant to the position;
- Entry-level positions: Share more about projects and classes.
Top Certifications for Your Bank Branch Manager Resume
New Manager: The Basics and More of Being a Great Leader
Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams.
Management Skills: New Manager Training Update 2022
Management Skills Certification in Developing People, Leading Teams & Process Improvement in the New Hybrid Work Culture
The Superboss Playbook for Managers
Discover how top managers develop high potential talent, lead by teaching, and foster creative, high-performance teams.
Management Crash Course: Tactical Training for New Managers
Master Real World Management Skills -- Practical Exercises to Help You Tackle the 7 Challenges that Every Manager Faces
Management Skills - Team Leadership Skills Masterclass 2022
Leadership & Management Skills - Change Management- Lean BPM Management Skills - Team Management - Team Building
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PRO TIP
If you hold a certain major and a minor, your majors should be mentioned first.
Formatting your bank branch manager resume
What’s worse than a .docx resume? A resume with a poorly chosen format.
In general, there are three basic resume formats we advise you to stick with:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Choosing between them is easy when you’re aware of your applicant profile – it depends on your years of experience, the position you’re applying for, and whether you’re looking for an industry change or not.
The reverse-chronological resume format is just that – all your relevant jobs in reverse-chronological order. It’s great for applicants with lots of experience, no career gaps, and little desire for creativity.
When working with less experienced applicants, we suggest the functional skills-based resume format. It’s great for recent graduates or people with large career gaps. Functional skills-based resumes focus on your personality, the skills you have, your interests, and your education. Ultimately, the idea is to show you’re the perfect fit without putting too much emphasis on your work experience (or lack thereof).
If you’re in the middle or are generally looking to make your resume feel more modern and personal, go for the combination or hybrid resume format. It offers the best of both worlds by combining sections focused on experience and work-related skills and at the same time keeping space for projects, awards, certifications, or even creative sections like ‘my typical day’ and ‘my words to live by’.
Bank Branch Manager Resume Formatting Checklist
- Choose the resume format based on your level of experience and the company you’re applying for
- Go for a traditional 10-12p font
- Stick to 1-inch page margins to ensure high readability
- Match the length of your resume to your experience, but don’t go for more than two pages!
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
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PRO TIP
Test your draft Bank Branch Manager resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Additional sections for your bank branch manager resume
In some cases, especially when it comes to entry-level positions, adding more sections beyond the usual ‘experience’, ‘skills’, and ‘education’ works well in your favor. Such additional sections will help you paint a fuller picture of who you are in the recruiter’s head.
Here’s a list of fun yet informative additional sections for your resume:
Making your bank branch manager resume creative
We know too well that recruiters go through tons of resumes every day. The worse part is, they often need to hire people for different positions and teams. So how do you make yourself stand out in such cases?
By adding a dash of creativity to your Bank Branch Manager resume. It can be in the form of a colorful layout, a section describing your typical day, or even a picture of your favorite book – you decide!
Just make sure that the levels of creativity match the industry, company, and position you’re applying for.
What makes a great bank branch manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
