5 Healthcare Operations Manager Resume Examples & Guide for 2023

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Top Healthcare Operations Manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers & results)
  • Relevant skills
  • Education
  • Certifications

Things to remember when writing your Healthcare Operations Manager experience section

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Healthcare Operations Manager Resume Experience Section: Dos and Don'ts
  • List 4-6 bullet points per position;
  • Include only relevant job experience;
  • Make sure to highlight your strongest skills by focusing on the challenges you’ve faced and the results you’ve achieved;
  • Don’t use buzzwords that carry no meaning;
  • Don’t share confidential information about your previous employers.

To illustrate it more clearly, we’ve collected some of the best experience section examples from real Healthcare Operations Manager resumes. Check them out below!

Work Experience
Healthcare Operations Manager
ABC Healthcare
2019-06 2022-01
  • Reduced patient wait times by 20% through implementation of new scheduling protocols.
  • Developed and implemented performance metrics that resulted in a 15% increase in patient satisfaction.
  • Coordinated with physicians to establish and achieve quality care goals, resulting in a 25% reduction in hospital readmissions.
  • Achieved annual cost savings of $500K by negotiating contracts with vendors and suppliers.
  • Led training initiatives for staff on new electronic medical record system, resulting in 100% staff adoption and proficiency.
  • Implemented telehealth services, increasing patient access to care and generating $50K in additional revenue.
Work Experience
Practice Transformation Specialist
XYZ Health Services
2017-02 2019-06
  • Developed and implemented care management programs that reduced unnecessary emergency department visits by 20%.
  • Conducted trainings and provided support to practices on implementation of value-based payment models, resulting in a 10% increase in revenue.
  • Led a team of 5 specialists in achieving quality improvement goals for 20 primary care practices.
  • Collaborated with health plan partners to develop care coordination programs, resulting in a 15% reduction in hospital readmissions.
  • Provided regular performance feedback to practices, resulting in a 25% increase in provider satisfaction.
  • Developed and presented reports on practice performance to senior leadership and external stakeholders.
Work Experience
Healthcare Operations Manager
ABC Healthcare
2018-01-01 2022-02-01
  • Improved patient satisfaction scores by 20% through the implementation of a new process for tracking and addressing patient complaints
  • Decreased wait times for appointments by 30% through the optimization of staff schedules and resource allocation
  • Streamlined inventory management system resulting in a 25% reduction in waste and 15% increase in cost savings
  • Developed and implemented training program for new employees resulting in a 90% reduction in onboarding time
  • Collaborated with cross-functional teams to develop and implement new policies and procedures for the hospital's emergency department resulting in a 40% improvement in patient throughput
  • Maintained compliance with all state and federal regulations governing healthcare operations
Work Experience
Operations Analyst
XYZ Healthcare
2015-01-01 2018-01-01
  • Conducted a comprehensive analysis of pharmacy workflow and developed recommendations resulting in a 15% increase in prescriptions filled per day
  • Collaborated with cross-functional teams to develop a new inventory management system resulting in a 20% reduction in waste and a 10% increase in cost savings
  • Implemented a new scheduling system resulting in a 25% reduction in wait times for appointments and a 10% increase in patient satisfaction scores
  • Developed and maintained detailed financial models to track profitability and identify areas for improvement
  • Created and delivered training programs for new employees resulting in a 50% reduction in onboarding time
  • Maintained compliance with all state and federal regulations governing healthcare operations
Work Experience
Practice Transformation Specialist
ABC Healthcare
2018-01 2021-02
  • Increased quality of care by 20% by collaborating with providers to implement clinical best practices and process improvements.
  • Reduced unnecessary cost of care by 15% through effective deployment of education, services, and tools.
  • Optimized staff workflows and documentation standards through coaching and training resulting in increased efficiency and accuracy.
Work Experience
Office Administrator
XYZ Physician Group
2015-06 2018-01
  • Improved patient satisfaction rating by 90% through effective leadership and streamlined operations.
  • Implemented policies and procedures that improved patient care and streamlined operations.
  • Increased revenue by 10% through effective oversight of revenue cycle management and financial reporting.
Work Experience
Nurse Manager
123 Hospital
2012-04 2015-06
  • Improved patient outcomes by implementing evidence-based clinical practices and process improvements.
  • Optimized staff workflows resulting in increased efficiency and improved patient care.
  • Developed and implemented training programs to improve staff knowledge and skills.
pro tip icon

Show off real numbers that display your accomplishments in past roles. Instead of listing out your responsibilities as Healthcare Operations Manager, talk about the measurable impact you made to their business. Did you boost their revenue? Increase customer retention? Mention your proudest points on your resume.

Action Verbs for your Healthcare Operations Manager Resume

At Enhancv, we went through countless [Job Title] resumes and uncovered which are the unique words people use to spice up their resumes. Forget about buzzwords - use these power words instead to make your experience section shine.

Healthcare Operations Manager Resume: Crafting a Strong Skills Section

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How to write a strong Healthcare Operations Manager resume skills section?
  • Make sure to include all types of skills - soft, hard, technical;
  • Focus on skills that show your expertise in the field;
  • Check the job description for keywords and make sure to add them to your resume – this will help you pass ATS;
  • Leave room for discussion – elaborate on some of your strongest skills in other sections of your resume
Top skills for your healthcare operations manager resume

Operations Management


Data Analysis

Project Management

Inventory Control

Quality Control

Process Improvement

Risk Management

Supply Chain Management

Healthcare Regulations





Conflict Resolution

Decision Making

Problem Solving

Attention to Detail


Time Management


pro tip icon

When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.

what to write in your resume header
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Checklist: What to include in your Healthcare Operations Manager resume summary:
  • Years of experience;
  • Highlight top 3 skills and proficiencies;
  • One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
  • Use short, direct sentences - but no more than three - to keep the HRs interested.
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
pro tip icon

Include a link to your portfolio in your resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

Healthcare Operations Manager Resume: Formatting Tips & Tricks

Which came first: the hen or the egg? This question reminds us of the thing our resume experts hear most often in their job – which comes first: the content or the format? Well, we advise you to pick the format first and then go on with drafting your resume’s content.

And how do you choose a resume format? Well, based on your applicant profile. In general, there are three basic resume formats for you to choose from:

Let’s look at each one of them in more detail:

The reverse-chronological resume format is quite straightforward. Here, you describe all your previous jobs in a reverse-chronological form, meaning your latest job comes first. This resume format is great for people with lots of experience and skills who don’t have any career gaps.

If you are a recent graduate or don’t really have much experience in the industry you’re applying for, go for the functional skills-based resume format. This format focuses on skills and character traits, rather than experience. It makes the hiring manager realize you’re the perfect fit for the role without putting too much emphasis on your work history.

And if you’re looking for something a bit more intriguing and exciting, check out the hybrid resume format. It’s a combination of the reverse-chronological and functional skills-based formats, which makes it great for all types of job-seekers. The hybrid resume allows you to showcase both your professional experience and your skills, education, and additional qualifications. If you’re feeling creative, add a separate section about your typical day or life philosophy.

Don’t miss our resume format checklist:

Looking for more tips? Check out our job-winning guide for crafting a resume that gets you remembered!

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