As a travel consultant, articulating the breadth of your destination knowledge and customer service skills in a concise resume can be challenging. Our guide provides tailored strategies to help you effectively showcase your expertise and experiences in a compelling manner, ensuring potential employers recognize your value in the travel industry.
- Which sections do you need to include in your resume to meet recruiters' requirements;
- How to write your travel consultant resume experience section - even if you have don't have little to no work experience;
- Real-life professional examples to guide you how to write the most important travel consultant resume sections;
- Adding even more sections so your travel consultant resume stands out with professionalism and your personality.
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How to style your travel consultant resume: layout and format
When creating your travel consultant resume, have you ever wondered how long it should be? Experts point out that it should be between one and two pages. Choose the longer format, if you happen to have over a decade of relevant experience. What is more, resume formats play a crucial role in presenting your experience. Use the:- Reverse-chronological resume format to highlight your experience;
- Functional skill-based resume format if you have less experience and want to focus on skills;
- Hybrid resume format to guide recruiters through both your experience and skills.
- Make sure your headline is simple and includes the job you're applying for or your current role, an abbreviation of a certificate you have, or even your professional area of interest;
- Always tailor your travel consultant resume to the role you're applying for by matching job requirements to your experience via different resume sections;
- Once you've created your resume, download it in PDF (unless otherwise specified). This is to ensure readability and that the layout remains fixed.
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The more time and effort you've put into obtaining the relevant certificate, the closer to the top it should be listed. This is especially important for more senior roles and if the company you're applying for is more forward-facing.
Traditional sections, appreciated by recruiters, for your travel consultant resume:
- Clear and concise header with relevant links and contact details
- Summary or objective with precise snapshot of our career highlights and why you're a suitable candidate for the travel consultant role
- Experience that goes into the nuts and bolts of your professional qualifications and success
- Skills section(-s) for more in-depth talent-alignment between job keywords and your own profile
- Education and certifications sections to further show your commitment for growth in the specific niche
What recruiters want to see on your resume:
- Extensive knowledge of travel software and reservation systems (such as Amadeus, Sabre, or Travelport)
- Proven track record in creating customized travel itineraries and experience in travel logistics
- Excellent customer service skills and ability to build rapport with clients to understand their travel needs
- Strong destination knowledge and familiarity with visa and passport regulations
- Ability to multitask and handle travel emergencies or changes with efficiency and composure
What to include in the experience section of your travel consultant resume
The resume experience section is perhaps the most important element in your application as it needs to showcase how your current profile matches the job.
While it may take some time to perfect your travel consultant experience section, here are five tips to keep in mind when writing yours:
- Assess the advert to make a list of key requirements and look back on how each of your past jobs answers those;
- Don't just showcase you know a particular skill, instead, you need proof in the form of tangible results (e.g. numbers, percent, etc.);
- It's perfectly fine to leave off experience items that don't bring anything extra to your skill set or application;
- Recruiters want to understand what the particular value is of working with you, so instead of solely featuring technologies, think about including at least one bullet that's focused on your soft skills;
- Take care with wording each bullet to demonstrate what you've achieved, using a particular skill, and an action verb.
The below travel consultant resume examples can help guide you to curate your professional experience, following industry-leading tips and advice.
- Crafted unique travel itineraries for over 300 high-net-worth clients, prioritizing exclusive experiences and upscale accommodations, leading to a 40% increase in company revenue from repeat business.
- Negotiated with over 150 vendors and service providers to secure the best possible pricing and amenities for clients, improving customer satisfaction ratings by 25%.
- Implemented an innovative customer feedback system that enhanced the quality of service delivery by pinpointing areas of improvement, which boosted overall client retention by 20%.
- Managed travel arrangements for over 50 corporate accounts, ensuring compliance with each company’s travel policy and budget constraints, resulting in a 95% client satisfaction score.
- Led a project to transition to a new travel booking software, increasing operational efficiency by 30% and reducing booking errors by 15%.
- Cultivated strategic partnerships with airlines and hotels to provide exclusive corporate rates, which cut travel expenses for client companies by an average of 20%.
- Developed and executed marketing campaigns targeting niche travel sectors, ultimately increasing year-over-year sales by 35%.
- Designed and hosted 10 exclusive travel webinars, attracting an average of 200 attendees per session, enhancing brand awareness and client engagement.
- Orchestrated the logistics for multi-destination packages, coordinating with local tour operators and managing intricate schedules for groups of up to 100 travelers.
- Pioneered the adoption of a virtual reality platform for destination previews, which led to a 50% uptick in bookings due to improved client confidence in their travel choices.
- Streamlined the online consultation process via video conferencing tools, effectively handling an average of 30 client sessions per week, enhancing operational efficiency.
- Launched personalized travel apps for over 1,000 clients, which increased engagement by providing real-time updates and travel assistance, thereby elevating the overall service experience.
- Specialized in creating adventure travel experiences, resulting in a 200% growth in adventure package sales within the first year of program inception.
- Collaborated with conservation groups to develop eco-friendly travel experiences, bolstering the company's reputation for responsible tourism.
- Organized and successfully led 20 group adventure expeditions, maintaining a perfect safety record and achieving a 98% customer satisfaction rating.
- Masterminded international travel plans for over 500 clients, emphasizing cultural immersion and authentic local experiences, leading to a 75% increase in repeat booking rates.
- Liaised with foreign consulates and embassies to navigate visa processes, reducing application times by 40% for clients, thus streamlining their pre-travel arrangements.
- Spearheaded the international travel training program for new hires, enhancing the team's skills and knowledge, which translated into a 50% faster booking turnaround.
- Curated over 200 bespoke historical tours for culturally enriching experiences, which increased client engagement and drove a 65% rise in educational travel sales.
- Conducted comprehensive research to ensure the historical accuracy of all tour content, thereby reinforcing the company's reputation for well-informed and educational travel services.
- Partnered with history enthusiasts' communities to co-create exclusive content, expanding the tour offerings and achieving a 40% increase in customer loyalty within the history tourism niche.
- Provided bespoke travel planning services for a portfolio of 200 elite clients, focusing on discretion and superior service, which led to a 90% client retention rate.
- Orchestrated private jet charters, yacht rentals, and exclusive event access for high-profile clients, meeting the demands for privacy and luxury that defines elite travel.
- Devised risk assessment protocols for VIP travel plans, ensuring safety and rapid response to any unforeseen events, greatly appreciated by clients for the added peace of mind.
Quantifying impact on your resume
- Detail the number of travel packages sold per quarter to showcase sales proficiency and consistent performance.
- Highlight the percentage increase in customer retention to demonstrate strong client relationships and satisfaction.
- Mention the specific revenue generated for the company from your sales to underline your direct impact on the business’s bottom line.
- Include the number of new destinations added to the portfolio, reflecting your contribution to the company’s growth and diversity.
- Specify the number of clients served annually to show the scale of your ability to manage and satisfy a large customer base.
- Present the average customer satisfaction rating to provide evidence of high-quality service and positive client experiences.
- Enumerate the reductions in operational costs due to efficient planning, indicating your ability to improve profitability.
- List the number of travel industry partners you've networked with, highlighting your role in expanding the business's reach and partnerships.
Action verbs for your travel consultant resume
No experience, no problem: writing your travel consultant resume
You're quite set on the travel consultant role of your dreams and think your application may add further value to your potential employers. Yet, you have no work experience . Here's how you can curate your resume to substitute your lack of experience:
- Don't list every single role you've had so far, but focus on ones that would align with the job you're applying for
- Include any valid experience in the field - whether it's at research or intern level
- Highlight the soft skills you'd bring about - those personality traits that have an added value to your application
- Focus on your education and certifications, if they make sense for the role.
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If you happen to have some basic certificates, don't invest too much of your travel consultant resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.
Travel Consultant resume skills: the essential hard skills and soft skills checklist
Ultimately, your Travel Consultant resume should hint to recruiters that you possess an array of talents that are indispensable to the role.
For example, listing the technologies and software you're apt at using (or your hard skills) and how you apply them in your day-to-day responsibilities would ensure you meet the technical requirements of the role.
But is this enough to ensure that you make a good impression on recruiters?
Go a step further by detailing the soft skills or personality traits you've attained thanks to your work and life experience.
The best way to balance hard skills and soft skills on your Travel Consultant resume is by:
- Highlighting up to three of your most noteworthy career accomplishments in a separate section.
- Listing at least one hard skill and one soft skill you've used to solve a particular challenge or problem.
- Feature niche skills and technologies that would help you stand out amongst candidates.
- Think back on the social impact your efforts have had towards improving the work environment - were you able to always maintain a professional ethic, while enhancing the team culture? Write about your contribution to the role, department, or organization itself as a metric of success.
The skills section of your resume provides you with plenty of opportunities to detail your technical and personal traits.
All you have to do is select the talents that best fit your application and expertise. Make note of some of the most prominent hard and soft skills across the industry from our list:
Top skills for your travel consultant resume:
Travel Planning
Itinerary Development
Reservation Systems
GDS (Global Distribution Systems)
Travel Insurance Knowledge
Destination Expertise
Multilingual Communication
Budget Management
Customized Tour Creation
Travel Industry Regulations
Customer Service
Interpersonal Skills
Problem Solving
Attention to Detail
Organization
Flexibility
Time Management
Cultural Sensitivity
Negotiation
Salesmanship
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List your educational qualifications and certifications in reverse chronological order.
Showcase academic background with education and certifications' sections
Listing your education and certifications should be a rudimentary part of your resume writing.
Including your relevant academic background - in the form of your higher education degree and niche-specific certificates - will prove knowledge of the industry.
For your education section:
- Start by including your degree, followed by start and graduation dates, as well as the institution;
- You could include relevant coursework, major/minor , or GPA, only if your've just graduated from college or if this information would further support your application;
- If you have an "ongoing" degree, you can still list it in case you think your diploma can impress recruiters or it's required;
Follow a similar logic for your certifications section by listing the institution, alongside dates you've obtained the certificate. For some of the most recent and relevant industry certificates , check out the next part of our guide:
The top 5 certifications for your travel consultant resume:
- Certified Travel Associate (CTA) - The Travel Institute
- Certified Travel Counselor (CTC) - The Travel Institute
- Travel and Tourism Professional (TTP) - International Air Transport Association (IATA)
- Certified Travel Industry Executive (CTIE) - The Travel Institute
- Destination Specialist (DS) - The Travel Institute
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List all your relevant higher education degrees within your resume in reverse chronological order (starting with the latest). There are cases when your PhD in a particular field could help you stand apart from other candidates.
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The travel consultant resume summary or objective: integrating keywords, achievements, and more
Deciding whether to include a resume summary or an objective in your travel consultant resume is crucial. Both serve as key introductory elements at the top of your resume, encapsulating your profile in up to five sentences and incorporating relevant keywords from the job advert.
Here are the key differences between the two:
- The resume summary focuses on aligning your achievements and experience with the job requirements. It provides recruiters with a snapshot of your expertise, helping you stand out as an ideal candidate for the role.
- The resume objective, on the other hand, centers on your career goals and aspirations, detailing how the role aligns with your career progression. It's particularly suitable for candidates with less professional experience or those new to the job market.
Below are examples demonstrating best practices in utilizing the resume summary and/or objective to make a strong first impression with your travel consultant resume.
Resume summaries for a travel consultant job
- Seasoned travel consultant with 8 years of experience designing tailored travel experiences for luxury clientele. Expert in luxury cruise planning and exotic destination retreats, the recipient of 2019's Top Consultant Award for exceptional customer satisfaction and sales performance.
- Dynamic professional with 6 years of dedicated experience in corporate travel management. Adept in creating efficient itinerary plans, managing complex travel arrangements, and providing top-notch client support. Recognized for achieving the highest client retention rate in the past 3 years.
- Former hospitality manager making a strategic transition into travel consulting, bringing a robust 10-year background in managing high-end resorts, including personalized guest experience enhancement. Eager to apply extensive customer service skills to deliver outstanding travel solutions.
- Accomplished event coordinator with 5 years of expertise in organizing international events, aiming to leverage a rich network of global contacts and unparalleled organizational skills to transition into travel consulting. Determined to elevate client experiences with meticulous planning and cultural insight.
- Seeking to embark on a career in travel consulting with a fervent enthusiasm for global cultures and communication. As a recent graduate with a degree in Tourism Management, I am eager to apply my academic knowledge and fluency in three languages to craft unforgettable travel memories for clients.
- As an avid world traveler and skilled problem-solver, I am excited to translate my personal passion into a professional journey as a travel consultant. With no direct experience in the field, my objective is to harness my extensive customer service background and keen attention to detail to enhance client travel experiences.
Other travel consultant resume sections to support your expertise and skills
Recruiters are always on the lookout for that travel consultant candidate who brings about even more value to the role.
This can be either via their personality or additional accreditations they have across the industry.
Add to your resume any of the four sections that fit your profile:
- Projects for your most impressive, cutting-edge work;
- Awards or recognitions that matter the most;
- Publications further building up your professional portfolio and accreditations;
- Hobbies and interests to feature the literature you read, how you spend your time outside of work, and other personality traits you deem may help you stand out .
Key takeaways
- The format and layout of your travel consultant resume should reflect on both your career and what matters most to the job you're applying for;
- Use the resume summary and objective to hint at your most prominent accomplishments;
- Always be specific about your experience and consider what value each bullet you curate adds to your travel consultant application;
- Consider how your academic background and technical capabilities could further showcase your alignment to the role;
- Your soft skills should contribute to your overall travel consultant profile - aligning your personality with skills and results.
