Responsible for the development of the end customer experience management of the national and global group of multimillion-dollar Key accounts;
I managed an account group that was responsible for 35% of the organization's total number in Brazil, focusing on results and maintaining the customer relationship;
C-Level and directors relationship in important organizations in different verticals, such as: retail, industry, Healthcare, Datacenters, Transportation, Telecommunications and critical infrastructure;
Management of the end customer experience with our solutions, creating teams to support the customer requirements;
Closed large and long term projects in different segments of the market, such as Via Varejo, Vivo, IBM, Tecban, Porto Seguro, TIM, Vale, Petrobrás, Hospital Albert Einstein, Hospital Sírio Libanes, Avenues School, Alcoa, Arcelor Mital, Votorantin, Klabin.