INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Store, Retail, & Product Sales positions are at a -1% growth rate, which is little to no change. With that said, there are currently 4,092,900 jobs in the market right now. The total number of jobs is expected to decrease by -26,800 to 4,066,100 in the period of 2020-30.
What’s more, the median annual wage for the Store, Retail, & Product Sales jobs was $27,320 in May 2020. The lowest 10% earned less than $10.18 per hour, and the highest 10% more than $27.70 per hour.
Our conclusion? The Store, Retail, & Product Sales job market is facing competition due to decreasing demand.
Top retail salesperson sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to Write the Perfect Retail Salesperson Resume Experience Section
Retail salesperson experience section: Checklist
- List your positions in chronological or reverse-chronological order;
- Go for 4-6 bullet points;
- Add only relevant work experience;
- Include information about the challenges you’ve faced, the actions you’ve taken, and the results you’ve achieved;
- Use action verbs instead of filler words.
We’ve selected some of the top Retail Salesperson resumes made using the Enhancv platform to illustrate what a great experience section looks like. Use them as inspiration when building your own resume:
- Gestione team e organizzazione punti vendita
- Coordinamento 25 negozi Toscana e Lazio
- Incaricata della supervisione di punti vendita aziendali e franchising
- Pianificazione orari, report, monitoraggio KPI
- Gestione del marketing operativo del punto vendita (esposizione, promo, comunicazione)
- Drive sales, employee development & operational excellence in 5 ATTR locations and 6 AR locations
- Led OHPA in RSC Business Expert Certification (56%)
- Developed strategic relationship with AR leadership to influence sales floor strategy & business development
- Expert for DOS territory for all promotional & product launches
- Lead strategist for all reporting and analytics for 60 retail locations
- Researched and reported on market trends including competitor & promotional launches
- Beauty consulting with customers
- Front register support
- Training new employees
- Applying makeup and various different beauty products to customers
- Redaktorka webu innogy - vytvářím veškerý webový obsah od metadat, přes tvorbu bannerů, formulářů, akordeonů až po vkládání příloh, videí a prolinků a to jak na innogy.cz, tak i na portále a v aplikace innosvět. Připravuji nové microsite, podílím se na tvorbě kampańových a produktových stránek. Na portále připravuji soutěže, zasílám zprávy do aplikace. Rovněž testuji nové komponenty a podílím se na tvorbě kontaktních - pobočkových stránek. Vytvořila jsem widget pro přepis energií na innogy.cz.
- Podpora External a Internal Sales - vyřizování reklamací, management tisku a obchodní dokumentace, organizace schůzek, zápisy a fakturace.
- Administrativa - objednávky, docházky, suport pro manažery.
- coordinated efficient Restocking of petroleum products to dedicated service station
- provide accurate information about station stocks , Service tank Position
- offer each customer top notch , personal service and support to boost sales
- log in reports expenses,receipts and sales document into digital platform
- Part-Time
- Assist with the day to day activities related to the daily running of the business
- Provide a high level of customer service including preparing home deliveries
- Lead a team of staff to provide the best service to our customers
- Retail Sales
- Digital Projects
- New Mobility
- Products & Promotions
- Dealership Network
- Offer customer outstanding support and serivce by understanding needs. U.A.E
- recommending right products.Phone
- resolve customer issues.00971501345812
- Ensure proper presentation, organize, storing and replenishment of stock.
- Achieve group sales target. E
- Documentation. rejin.nelb@gmail.com
- I began part-time, February 2020. Six months later, the company promoted me to Sales Supervisor.
- As supervisor, I train 10+ Sales Associates in the specifics of new collections, their fabrics, fit and silhouettes.
- I work closely with all associates instilling ideas they can use to better assist the variety and needs of our customers. This training has directly increased our sales by 41% over last year.
- This personal training occurs in both a group setting and individually on the floor (when I am the MOD) and my associates have questions or need assistance.
- At the end of the day (managers rotate turns) I do all aspects required by the main headquarters in New York City to close out the store.
- I am in charge of creating all of the opening daily reports. These reports include: all employees' break time, managers' segments to do MOD and the times and sections of the store needed to be covered by each associate to provide a greater customer service. The "Plan for the Week/Month" covers topics like Traffic, ADS, UPT, Conversion, and how many transactions associates need to generate per day (based on trends from last year). For closing procedures, I close and balance registers, count the Petty Cash from safe to confirm money is correct and make the deposit slip. Closing communications of the day, explain how the business plan for the day performed, discusses the store's UPT, ADS, highest and lowest hour of Conversion and what garments sold most and name our store's top three sales associates and their individual UPT and ADS numbers. Copies of these documents are emailed to both our store and regional managers. Before the store is locked for the night, associates who have stayed (after closing to the public) have been busy preparing the store for the next day's opening.
- I assist with visual merchandising (when needed). Displays should have curb appeal and brand signature. As a way of engaging my Sales Associates, I came out with the idea for the "Look of the Week". To confirm my associates have brand knowledge, each Monday one associate is given the task of putting together an explaining an outfit for a character in a storyline I create.
- Meet and exceed monthly sales goals - this includes TV, Internet, Voice, Home and Mobile.
- Provide an excellent customer experience on each interaction, success measure is Net Promoter Score.
- Educate and engage customers through product demonstrations in a retail environment.
- Assist in training and onboarding new Retail Sales Professionals - this includes training the billing system, store operations, sales tactics and new products/services.
- Frequently work in 3IC role, including floor supervision, banking, opening and closing duties, warranty assessment, gear repairs, stock receipting and invoice approval.
- Regularly responsible for processing, packing, and closing online sales, including click-and-collects.
- Consistently achieve KPI’s and exceed daily and period sales targets.
- Regularly receive excellent customer feedback in person and through online feedback system, including three times best regional weekly feedback.
- Trained several of my current and past-coworkers regarding procedures, sales techniques, and technical knowledge about products.
- store sales with excellent customer services
- Conducted count before turn-over of cash register
- Communication and customer service skills to deal with clients and keep them happy.
- Attention to details to display the products at their best and keep the shop floor clean and tidy.
- Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
- Complete sales transactions quickly and accurately while adhering to cash protection procedures.
- Minimize loss by actively maintaining sales floor awareness while serving customers.
- Demonstrate an inspirational attitude that contributes to a positive team environment.
- Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
- Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
- Opened and closed cash registers, performed tasks such as separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Helped achieved sales goals with knowledge of over 2,000 retail products and services
- Interacted with a wide variety of customers to 100% achieve sales goals
- Created a clientele list within first week consisting of 15+ clients.
- Exceeded all expectations for 12 consecutive quarters within top 15 in district sales.
- Led national team with highest sales growth at 13%.
- Followed customers through entire sales process, closing individual sales of $100,000+
- Created a clientele list within first week consisting of 15+ clients.
- Exceeded all expectations for 12 consecutive quarters within top 15 in district sales.
- Led national team with highest sales growth at 13%.
- Operazioni di apertura e chiusura;
- Creazione di documenti di trasporto (DDT);
- Rotazione dello stock all'interno dello store;
- Analizzare i trend dei KPI;
- Attività di up-selling e cross-selling;
- Analisi dei report giornalieri.
- Operazioni di apertura e chiusura;
- Operazioni di VM: studio e controllo delle diverse categorie di prodotto per migliore l'esposizione;
- Operazioni giornaliere di inventario;
- Controllo orario dei KPI;
- Attività di up-selling e cross-selling;
- Coinvolgimento dell'incremento del CRM;
- Continuo aggiornamento della conoscenza dei materiali;
- Mantenere gli standard aziendali;
- Analizzare i report giornalieri in chiusura.
PRO TIP
Don't make the same mistake everyone else does. What we mean is, don't list your Retail Salesperson job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.
Action verbs for your retail salesperson resume
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Retail salesperson resume: How to write a strong skills section
The ultimate retail salesperson skills section checklist:
- Balance between all kinds of hard skills – technical, analytical, etc.
- When it comes to technical skills, match them to the job description;
- Add keywords present in the job advert to pass ATS;
- Don’t forget to list transferable skills such as communication, teamwork, work ethic, and presentation skills.
Top skills for your retail salesperson resume
Salesforce
MS Office
CRM
Forecasting
Cold Calling
Business Development
Customer Service
Project Management
Relationship Building
Time Management
Storytelling
Research / Information Gathering.
Critical Thinking
Problem Solving.
Tech Savvy
Networking
PRO TIP
When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.
Recommended reads:
Retail salesperson resume header: tips, red flags, and best practices
Checklist for your retail salesperson resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Include a link to your portfolio in your Retail Salesperson resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Retail salesperson resume summary: things to include and things to avoid
Job-winning Retail Salesperson resume summary checklist:
- Mention your total years of experience in the field;
- Highlight one or two of your top achievements;
- Avoid getting into too much detail – you’ll do that in the experience section;
- Focus on short sentences that are easy to read and add value to your application.
Resume summary formula:
PRO TIP
Your summary should act as an elevator speech, briefly promoting how you will benefit the employer if hired. Pitch your strengths in the summary and expand on them in your Retail Salesperson experience section. Give examples like how your work benefited each employer.
Recommended reads:
Highlighting education, courses, and certifications in your retail salesperson resume
Education section checklist:
- What? Where? What’s the result? Answer these questions when mentioning education and courses on your resume;
- Give preference to courses and degrees that are relevant to the job position;
- Be honest! Some recruiters love checking with colleges and universities to see if you’ve really been enrolled in them;
- Share more about certifications that have helped you turn into a professional, and mention the bodies that have issued them.
Top Certifications for your Retail Salesperson Resume
Introduction to Retailing
The First Step Towards Becoming Rich
Master the Shopper Experience to build your retail business.
Grow your retail business by mastering the 3 key steps that build a great shopper experience to delight your customers.
Diploma Course in Retail Management
Enhance your skills (Operations/Sales/VM/HR/SCM) in the ever growing Retail industry - Cover latest trends, casestudies
Fast Track Retail Buying and Merchandising
The essentials of merchandise management, buying, range planning, product development and many more
Retail for Business Analysts and Management Consultants
A practical guide with cases studies how to analyze and improve a retail business during management consulting projects
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PRO TIP
There are dozens of certifications that you can claim as a Retail Salesperson. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Retail salesperson resume format 101
If a couple of years ago Retail Salesperson resumes could be text files with no graphic elements, today’s recruiters need a bit more to remember you.
And yet, you can still choose between three basic resume formats:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
But when it comes to choosing the right format for your Retail Salesperson resume, there are two factors to keep in mind: your experience and whether you’re looking for an industry change.
The reverse-chronological format is the most common one. That being said, it gives recruiters exactly what they’re used to in terms of order and information. However, it’s not suitable for applicants with employment gaps or not enough experience.
We at Enhancv suggest the functional skills-based resume format for people with limited work experience who find reverse-chronological resumes irrelevant. This format showcases the applicant’s most significant accomplishments, skills, and strengths.
Don’t miss our resume format checklist:
- Go for a traditional easy-to-read resume font sized 10-12p;
- Don’t risk it: choose standard 1-inch resume margins;
- Make sure your Retail Salesperson resume fits in one to two pages;
- Save your resume in PDF to avoid having it edited by someone else.
Looking for more tips? Check out our job-winning guide for crafting a resume that gets you remembered!
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PRO TIP
Test your draft Retail Salesperson resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Other sections for your retail salesperson resume
If the position you’re applying for allows for that, you can include some non-traditional sections in your resume. This will add a bit more depth to your application and will also give the hiring manager a better idea of who you are as a person.
Some ideas include:
A retail salesperson resume recruiters would love
You’ve drafted an amazing Retail Salesperson resume, but are still not sure whether it will make a strong first impression? After all, recruiters go over tens of resumes each day, right?
Right! And the recipe for getting their attention includes a dash of creativity.
What’s more, a creative resume is perfect for adding your personality to the mix. For example, you could mention your favorite books, quotes, movies, or even what your day usually looks like.
Regardless of what you choose, make sure your levels of creativity match the industry, the company, and the position. Otherwise, your resume might look silly and inapt.
What makes a great retail salesperson resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
