INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Store, Retail, & Product Sales positions are at a -1% growth rate, which is little to no change. With that said, there are currently 4,092,900 jobs in the market right now. The total number of jobs is expected to decrease by -26,800 to 4,066,100 in the period of 2020-30.
What’s more, the median annual wage for the Store, Retail, & Product Sales jobs was $27,320 in May 2020. The lowest 10% earned less than $10.18 per hour, and the highest 10% more than $27.70 per hour.
Our conclusion? The Store, Retail, & Product Sales job market is facing competition due to decreasing demand.
Top Retail Salesperson sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a Retail Salesperson resume experience section
Retail Salesperson Resume’s Job Experience Checklist:
- Use 4-6 bullet points per job title;
- Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
- Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
- Start each sentence with a power verb and avoid overused buzzwords;
- Use either C-A-R or S-T-A-R methodology, when describing your experience.
The work experience samples below come from real Retail Salesperson resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:
- Gestione team e organizzazione punti vendita
- Coordinamento 25 negozi Toscana e Lazio
- Incaricata della supervisione di punti vendita aziendali e franchising
- Pianificazione orari, report, monitoraggio KPI
- Gestione del marketing operativo del punto vendita (esposizione, promo, comunicazione)
- Drive sales, employee development & operational excellence in 5 ATTR locations and 6 AR locations
- Led OHPA in RSC Business Expert Certification (56%)
- Developed strategic relationship with AR leadership to influence sales floor strategy & business development
- Expert for DOS territory for all promotional & product launches
- Lead strategist for all reporting and analytics for 60 retail locations
- Researched and reported on market trends including competitor & promotional launches
- Beauty consulting with customers
- Front register support
- Training new employees
- Applying makeup and various different beauty products to customers
- Redaktorka webu innogy - vytvářím veškerý webový obsah od metadat, přes tvorbu bannerů, formulářů, akordeonů až po vkládání příloh, videí a prolinků a to jak na innogy.cz, tak i na portále a v aplikace innosvět. Připravuji nové microsite, podílím se na tvorbě kampańových a produktových stránek. Na portále připravuji soutěže, zasílám zprávy do aplikace. Rovněž testuji nové komponenty a podílím se na tvorbě kontaktních - pobočkových stránek. Vytvořila jsem widget pro přepis energií na innogy.cz.
- Podpora External a Internal Sales - vyřizování reklamací, management tisku a obchodní dokumentace, organizace schůzek, zápisy a fakturace.
- Administrativa - objednávky, docházky, suport pro manažery.
- coordinated efficient Restocking of petroleum products to dedicated service station
- provide accurate information about station stocks , Service tank Position
- offer each customer top notch , personal service and support to boost sales
- log in reports expenses,receipts and sales document into digital platform
- Part-Time
- Assist with the day to day activities related to the daily running of the business
- Provide a high level of customer service including preparing home deliveries
- Lead a team of staff to provide the best service to our customers
- Retail Sales
- Digital Projects
- New Mobility
- Products & Promotions
- Dealership Network
- Offer customer outstanding support and serivce by understanding needs. U.A.E
- recommending right products.Phone
- resolve customer issues.00971501345812
- Ensure proper presentation, organize, storing and replenishment of stock.
- Achieve group sales target. E
- Documentation. rejin.nelb@gmail.com
- I began part-time, February 2020. Six months later, the company promoted me to Sales Supervisor.
- As supervisor, I train 10+ Sales Associates in the specifics of new collections, their fabrics, fit and silhouettes.
- I work closely with all associates instilling ideas they can use to better assist the variety and needs of our customers. This training has directly increased our sales by 41% over last year.
- This personal training occurs in both a group setting and individually on the floor (when I am the MOD) and my associates have questions or need assistance.
- At the end of the day (managers rotate turns) I do all aspects required by the main headquarters in New York City to close out the store.
- I am in charge of creating all of the opening daily reports. These reports include: all employees' break time, managers' segments to do MOD and the times and sections of the store needed to be covered by each associate to provide a greater customer service. The "Plan for the Week/Month" covers topics like Traffic, ADS, UPT, Conversion, and how many transactions associates need to generate per day (based on trends from last year). For closing procedures, I close and balance registers, count the Petty Cash from safe to confirm money is correct and make the deposit slip. Closing communications of the day, explain how the business plan for the day performed, discusses the store's UPT, ADS, highest and lowest hour of Conversion and what garments sold most and name our store's top three sales associates and their individual UPT and ADS numbers. Copies of these documents are emailed to both our store and regional managers. Before the store is locked for the night, associates who have stayed (after closing to the public) have been busy preparing the store for the next day's opening.
- I assist with visual merchandising (when needed). Displays should have curb appeal and brand signature. As a way of engaging my Sales Associates, I came out with the idea for the "Look of the Week". To confirm my associates have brand knowledge, each Monday one associate is given the task of putting together an explaining an outfit for a character in a storyline I create.
- Meet and exceed monthly sales goals - this includes TV, Internet, Voice, Home and Mobile.
- Provide an excellent customer experience on each interaction, success measure is Net Promoter Score.
- Educate and engage customers through product demonstrations in a retail environment.
- Assist in training and onboarding new Retail Sales Professionals - this includes training the billing system, store operations, sales tactics and new products/services.
- Frequently work in 3IC role, including floor supervision, banking, opening and closing duties, warranty assessment, gear repairs, stock receipting and invoice approval.
- Regularly responsible for processing, packing, and closing online sales, including click-and-collects.
- Consistently achieve KPI’s and exceed daily and period sales targets.
- Regularly receive excellent customer feedback in person and through online feedback system, including three times best regional weekly feedback.
- Trained several of my current and past-coworkers regarding procedures, sales techniques, and technical knowledge about products.
- store sales with excellent customer services
- Conducted count before turn-over of cash register
- Communication and customer service skills to deal with clients and keep them happy.
- Attention to details to display the products at their best and keep the shop floor clean and tidy.
- Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
- Complete sales transactions quickly and accurately while adhering to cash protection procedures.
- Minimize loss by actively maintaining sales floor awareness while serving customers.
- Demonstrate an inspirational attitude that contributes to a positive team environment.
- Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
- Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
- Opened and closed cash registers, performed tasks such as separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Helped achieved sales goals with knowledge of over 2,000 retail products and services
- Interacted with a wide variety of customers to 100% achieve sales goals
- Created a clientele list within first week consisting of 15+ clients.
- Exceeded all expectations for 12 consecutive quarters within top 15 in district sales.
- Led national team with highest sales growth at 13%.
- Followed customers through entire sales process, closing individual sales of $100,000+
- Created a clientele list within first week consisting of 15+ clients.
- Exceeded all expectations for 12 consecutive quarters within top 15 in district sales.
- Led national team with highest sales growth at 13%.
- Operazioni di apertura e chiusura;
- Creazione di documenti di trasporto (DDT);
- Rotazione dello stock all'interno dello store;
- Analizzare i trend dei KPI;
- Attività di up-selling e cross-selling;
- Analisi dei report giornalieri.
- Operazioni di apertura e chiusura;
- Operazioni di VM: studio e controllo delle diverse categorie di prodotto per migliore l'esposizione;
- Operazioni giornaliere di inventario;
- Controllo orario dei KPI;
- Attività di up-selling e cross-selling;
- Coinvolgimento dell'incremento del CRM;
- Continuo aggiornamento della conoscenza dei materiali;
- Mantenere gli standard aziendali;
- Analizzare i report giornalieri in chiusura.
PRO TIP
Don't make the same mistake everyone else does. What we mean is, don't list your Retail Salesperson job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.
Action Verbs for your Retail Salesperson Resume
Recommended reads:
Retail Salesperson Resume Skills’ Tips & Tricks to Impress Recruiters
Resume Skills Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Retail Salesperson resume
- Salesforce
- MS Office
- CRM
- Forecasting
- Cold Calling
- Business Development
- Customer Service
- Project Management
- Relationship Building
- Time Management
- Storytelling
- Research / Information Gathering.
- Critical Thinking
- Problem Solving.
- Tech Savvy
- Networking
PRO TIP
When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.
Recommended reads:
Retail Salesperson Resume Header: Tips, Red Flags, and Best Practices
CHECKLIST For Your Retail Salesperson Resume Header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Include a link to your portfolio in your Retail Salesperson resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Retail Salesperson Resume Summary Best Practices
Checklist: What to include in your Retail Salesperson resume summary:
- Years of experience;
- Highlight top 3 skills and proficiencies;
- One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
- Use short, direct sentences - but no more than three - to keep the HRs interested.
Resume Summary Formula:
PRO TIP
Your summary should act as an elevator speech, briefly promoting how you will benefit the employer if hired. Pitch your strengths in the summary and expand on them in your Retail Salesperson experience section. Give examples like how your work benefited each employer.
Recommended reads:
Listing Your Education, Certifications and Courses
Resume Education Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Certifications for your Retail Salesperson resume
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Retail Salesperson. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Retail Salesperson Resume: Additional Writing & Formatting Tips
There are three basic resume formats you can choose from:
- Reverse-chronological resume format;
- Functional resume format;
- Hybrid (or Combination) resume format;
The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.
Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.
Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.
Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.
Retail Salesperson Resume Summary best practices
Here are more resume tips regarding your layout and style:
- Clear and legible 12p resume font size;
- Use 10’’ resume margins - that’s default for a great resume design;
- Use a one-page template resume length if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- Save your resume as PDF before sending it to the recruiter.
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
Recommended reads:
PRO TIP
Test your draft Retail Salesperson resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Other sections to include in your resume
Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Retail Salesperson resume:
Retail Salesperson Resume: How to Make Yours More Creative & Stand Out
When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Retail Salesperson resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
What Makes a Great Retail Salesperson Resume: Key Takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
