5 Retail Operations Manager Resume Examples & Guide for 2023

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According to the U.S. Bureau of Labor Statistics, Wholesale & Manufacturing Sales positions are at a 5% growth rate, which is slower than average. With that said, there are currently 1,625,700 jobs in the market right now. The total number of jobs is expected to increase by 77,600 to 1,703,300 in the period of 2020-30.

What’s more, the median annual wage for the Wholesale & Manufacturing Sales jobs was $65,420 in May 2020. The lowest 10% earned less than $31,950, and the highest 10% more than $129,200.

Our conclusion? The Wholesale & Manufacturing Sales job market is wide open for candidates.

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Top retail operations manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

How to Write the Perfect Retail Operations Manager Resume Experience Section

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Retail Operations Manager Experience Section: Checklist
  • List your positions in chronological or reverse-chronological order;
  • Go for 4-6 bullet points;
  • Add only relevant work experience;
  • Include information about the challenges you’ve faced, the actions you’ve taken, and the results you’ve achieved;
  • Use action verbs instead of filler words.

We’ve selected some of the top Retail Operations Manager resumes made using the Enhancv platform to illustrate what a great experience section looks like. Use them as inspiration when building your own resume:

Work Experience
National Retail Operations Manager
Innovation Modular
  • Established and expanded an extremely strong and efficient National Retail Sales and Training Team
  • Increased national sales by 112% while reducing costs by 15% to maximise ROI
  • Effectively managing all the BTL marketing and POS
  • Lead of operations of the National Incentive Program
Work Experience
Retail Operations Manager
Strat Security
  • Managed 500+ staff and 10 store managers globally. supported 360 degree feedback & performance appraisals and developing managers.
  • Track and benchmark in-country’s performance, identify areas in need of support to improve overall performance and productivity which Improved & achieved revenues in excess of 20 million$
  • Analyze consumer profiles, purchasing habits, tourist and local market trends, and competitive information to drive business. Achieved store attendance as high as 1 million annually while having exceptional experience for customers.
Work Experience
Retail Operations Manager
Beauty Bliss
01/2019 06/2022
  • Achieved a 10% increase in sales and a 15% increase in profitability by implementing a new inventory management system
  • Developed and executed successful marketing and promotional campaigns resulting in a 20% increase in store traffic and a 12% increase in average transaction value
  • Implemented a visual merchandising strategy that resulted in a 25% increase in product engagement and a 30% increase in conversion rates
  • Trained and coached team members to consistently deliver outstanding guest experiences resulting in a 95% satisfaction rating
  • Reduced operational costs by 8% through effective scheduling and payroll management
  • Established strong vendor partnerships resulting in on-time and accurate shipments, and successful planogram execution
Work Experience
Assistant Store Manager
Luxury Beauty
06/2016 12/2018
  • Achieved a 95% compliance rating in store audit results by implementing and enforcing company policies and standards
  • Implemented a training program resulting in a 20% increase in associate engagement and a 15% increase in customer satisfaction
  • Managed inventory and achieved a 98% inventory accuracy rate
  • Collaborated with visual merchandising team to create compelling displays resulting in a 25% increase in sales of featured products
  • Managed payroll and scheduling resulting in a 10% reduction in labor costs
  • Led team to exceed monthly sales and profitability goals by 15%
Work Experience
Merchandising Manager
Glamour Beauty
08/2013 05/2016
  • Managed the successful launch of 3 new product lines resulting in a 30% increase in sales
  • Developed and executed visual merchandising strategy resulting in a 20% increase in customer engagement
  • Coordinated with cross-functional teams to plan and execute store events resulting in a 25% increase in foot traffic
  • Managed inventory levels and achieved a 99% in-stock rate
  • Reduced operational costs by 5% through effective scheduling and payroll management
  • Led a team of 5 visual merchandisers to execute planograms and visual displays
Work Experience
Retail Operations Manager
ABC Retail
01/2018 01/2022
  • Achieved 15% increase in sales revenue by implementing new training programs to improve customer service and optimize store operations.
  • Reduced labor costs by 10% through restructuring scheduling procedures and optimizing staff productivity.
  • Successfully launched 2 new stores in underperforming markets, resulting in a 20% increase in overall sales revenue.
  • Implemented new inventory management system, resulting in a 30% reduction in stockouts and overstocks.
  • Managed profit and loss for portfolio of stores and developed annual budget plans.
  • Collaborated with head office and store managers to prioritize workload and streamline communication processes.
  • Developed and delivered training programs for new hires and existing staff members.
  • Maintained high standards of visual merchandising and store presentation to drive foot traffic and enhance customer experience.
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Check the Retail Operations Manager job description for inspiration. Look for similarities between your employer’s values and your experience.

Action verbs for your retail operations manager resume

Action verbs will make your Retail Operations Manager resume sound relevant and professional. They will also help you make a strong first impression. Make sure to use them whenever possible!

Retail operations manager resume: how to write a strong skills section

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The ultimate retail operations manager skills section checklist:
  • Balance between all kinds of hard skills – technical, analytical, etc.
  • When it comes to technical skills, match them to the job description;
  • Add keywords present in the job advert to pass ATS;
  • Don’t forget to list transferable skills such as communication, teamwork, work ethic, and presentation skills.
Top skills for your retail operations manager resume


MS Office



Cold Calling

Business Development

Customer Service

Project Management


Relationship Building

Time Management


Research / Information Gathering.

Critical Thinking

Problem Solving.

Tech Savvy


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Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.

what to write in your resume header
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Checklist for your retail operations manager resume header
  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
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Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Retail Operations Manager resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.

Retail operations manager resume summary: Things to include and things to avoid

what to write in your resume summary
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Job-winning retail operations manager resume summary checklist:
  • Mention your total years of experience in the field;
  • Highlight one or two of your top achievements;
  • Avoid getting into too much detail – you’ll do that in the experience section;
  • Focus on short sentences that are easy to read and add value to your application.
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Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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Your summary section should act as a brief but informative introduction to your experience section. In this section you should go into more depth about what you have done, and how you did it.

Highlighting education, courses, and certifications in your retail operations manager resume

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Education section checklist:
  • What? Where? What’s the result? Answer these questions when mentioning education and courses on your resume;
  • Give preference to courses and degrees that are relevant to the job position;
  • Be honest! Some recruiters love checking with colleges and universities to see if you’ve really been enrolled in them;
  • Share more about certifications that have helped you turn into a professional, and mention the bodies that have issued them.
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Top certifications for your retail operations manager resume
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Coaching Skills For Retail Managers

Skills and Techniques For Helping Employees Close Performance Gaps

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Diploma Course in Retail Management

Enhance your skills (Operations/Sales/VM/HR/SCM) in the ever growing Retail industry - Cover latest trends, casestudies

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Retail Store Operations and Store Management

Opening a retail store is a serious affair and requires meticulous planning and detailed knowledge.

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Retail for Business Analysts and Management Consultants

A practical guide with cases studies how to analyze and improve a retail business during management consulting projects

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Fast Track Retail Buying and Merchandising

The essentials of merchandise management, buying, range planning, product development and many more

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There are dozens of certifications that you can claim as a Retail Operations Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.

Retail operations manager resume format 101

If a couple of years ago Retail Operations Manager resumes could be text files with no graphic elements, today’s recruiters need a bit more to remember you.

And yet, you can still choose between three basic resume formats:

But when it comes to choosing the right format for your Retail Operations Manager resume, there are two factors to keep in mind: your experience and whether you’re looking for an industry change.

The reverse-chronological format is the most common one. That being said, it gives recruiters exactly what they’re used to in terms of order and information. However, it’s not suitable for applicants with employment gaps or not enough experience.

We at Enhancv suggest the functional skills-based resume format for people with limited work experience who find reverse-chronological resumes irrelevant. This format showcases the applicant’s most significant accomplishments, skills, and strengths.

Don’t miss our resume format checklist:

Looking for more tips? Check out our job-winning guide for crafting a resume that gets you remembered!

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If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.

Other sections for your retail operations manager resume

If the position you’re applying for allows for that, you can include some non-traditional sections in your resume. This will add a bit more depth to your application and will also give the hiring manager a better idea of who you are as a person.

Some ideas include:

A retail operations manager resume recruiters would love

You’ve drafted an amazing Retail Operations Manager resume, but are still not sure whether it will make a strong first impression? After all, recruiters go over tens of resumes each day, right?

Right! And the recipe for getting their attention includes a dash of creativity.

What’s more, a creative resume is perfect for adding your personality to the mix. For example, you could mention your favorite books, quotes, movies, or even what your day usually looks like.

Regardless of what you choose, make sure your levels of creativity match the industry, the company, and the position. Otherwise, your resume might look silly and inapt.

day of my life on resume   Enhancv resume section

What makes a great retail operations manager resume: key takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.

Looking to build your own Retail Operations Manager resume?

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