INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Sales Managers positions are at a 7% growth rate, which is as fast as average. With that said, there are currently 507,200 jobs in the market right now. The total number of jobs is expected to increase by 35,500 to 542,700 in the period of 2020-30.
What’s more, the median annual wage for the Sales Managers jobs was $52,180 in May 2020. The lowest 10% earned less than $29,000, and the highest 10% more than $127,840.
Our conclusion? The Sales Managers job market is wide open for candidates.
Top insurance account manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
An insurance account manager resume experience section to be proud of
Writing a strong experience section for your insurance account manager resume:
- List your previous jobs in chronological or reverse-chronological format;
- Use no more than 4-6 bullets per position;
- Mention only relevant work experience;
- Describe the tasks you were responsible for and how you managed to exceed expectations;
- Show you’re able to take charge by choosing action verbs over buzzwords.
Looking for real-life examples of what a strong experience section looks like? Check out our suggestions below!
- Duties include mail distribution, quoting new prospects, amending coverages, providing documentation to interested parties, and processed binding and signature collection of new policies.
- Manage pending cancellations with courteous communication and billing issue resolution to maintain book of business.
- Manage Applied Mobile licensing for all producing agents
- Increased annual revenue by 30% through upselling of additional coverage options to existing clients
- Retained 95% of clients through customized insurance solutions and excellent customer service
- Implemented digital record-keeping systems resulting in a 40% reduction in paperwork
- Collaborated with insurers and underwriters to negotiate favorable terms and rates for clients
- Received Employee of the Quarter award twice for outstanding performance and contribution to company growth
- Increased client base by 20% through prospecting and cold calling potential clients
- Retained 90% of clients through customized insurance solutions and excellent customer service
- Negotiated favorable terms and rates with underwriters and insurers resulting in increased profitability for clients
- Responded to client inquiries and claims in a timely and professional manner, maintaining high levels of customer satisfaction
- Received Salesperson of the Year award for exceeding sales targets and contributing to company growth
- Achieved 25% growth in annual revenue by consistently exceeding sales targets and expanding customer base through referral programs and networking events.
- Improved client retention rates by 15% through proactive client engagement, personalized service, and effective communication.
- Developed and implemented an innovative client onboarding process resulting in 50% reduction in onboarding time and improved client experience.
- Demonstrated exceptional knowledge of various insurance products, policies, and procedures, resulting in efficient and accurate policy issuances, change requests, and renewals.
- Managed and resolved client complaints and inquiries with respect, integrity, and efficiency, resulting in improved customer satisfaction ratings and referrals.
- Maintained accurate and up-to-date client records, including policy information, communication logs, and renewal dates, using MS Office and agency management systems.
- Consistently achieved high customer satisfaction ratings through prompt and courteous handling of customer inquiries, complaints, and escalations.
- Maintained accurate customer records and processed account changes and updates using CRM software.
- Collaborated with cross-functional teams to resolve complex customer issues, resulting in increased customer loyalty and retention.
- Assisted with the development of customer service training materials and coached new hires to improve their customer service skills and product knowledge.
- Provided technical support to customers, including troubleshooting and resolving internet connectivity issues, resulting in improved customer satisfaction ratings.
- Achieved 100% compliance with company policies and procedures, including adherence to call handling standards and escalation protocols.
PRO TIP
The person reading your Insurance Account Manager resume will be busy, make sure you never waste their time with fluff.
Action Verbs for Your Insurance Account Manager Resume
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Taking Control of Your Insurance Account Manager Resume’s Skills Section
A skills section that shows what you’re capable of includes:
- Keywords from the job advert to help you pass ATS;
- Both hard and soft skills, incl. technical skills and people skills;
- Skills that are relevant to the position you’re applying for;
- No more than 15 skills – to keep your resume readable.
Top skills for your insurance account manager resume
Salesforce
MS Office
CRM
Forecasting
Cold Calling
Business Development
Customer Service
Project Management
Relationship Building
Time Management
Storytelling
Research / Information Gathering.
Critical Thinking
Problem Solving.
Tech Savvy
Networking
PRO TIP
Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.
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Insurance account manager resume header: tips, red flags, and best practices
Checklist for your insurance account manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
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PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Insurance Account Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
An insurance account manager resume summary that spotlights your achievements
Checklist: a strong insurance account manager resume summary:
- Use adjectives that highlight the character traits you’re most proud of;
- Mention 1-2 of your biggest achievements;
- Add keywords from the job advert to increase your chances of passing ATS;
- Keep the recruiter’s attention by going for short sentences.
Resume summary formula:
PRO TIP
Your summary section should act as a brief but informative introduction to your experience section. In this section you should go into more depth about what you have done, and how you did it.
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Creating an impressive education section for your insurance account manager resume
The education section: checklist
- List your degrees in reverse-chronological order;
- Include your degree subject, place of study, name of institution, and year of graduation;
- Add a line or two about your relevant certifications;
- Mention some classes and projects that have helped you gain additional skills.
Top certifications for your insurance account manager resume
Managerial (Cost) Accounting For Beginners
Management accounting for managers and students. Learn managerial and cost accounting. #1 accounting course online.
Business Accounts For Managers
A crash course for busy managers and business owners who need to understand what their accounts are telling them.
Accounting & Financial Statement Analysis: Complete Training
Accounting & Financial Ratio Analysis made easy. Learn important accounting skills that will get your foot in the door!
Bookkeeping Basics Explained (Bookkeeping & Accounting)
Bookkeeping and accounting explained. Bookkeeping and accounting basics is easy. Simple Bookkeeping and accounting.
Fundamentals of Insurance - 2
Fundamentals of Insurance - 2
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PRO TIP
There are dozens of certifications that you can claim as a Insurance Account Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
A professional format for your insurance account manager resume
There are some aspects worth taking into consideration when choosing the format of your Insurance Account Manager resume. These include the position and company you’re applying for, your total years of experience, whether you’ve been through some employment gaps, and so on.
Generally speaking, there are three basic resume formats for you to choose from:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
The reverse-chronological resume format is just that: all your jobs listed in a reverse-chronological way, starting from the most recent and moving backward. It’s great for highly experienced professionals with over 10 years in the industry behind their backs. The reason for this: it’s almost entirely focused on experience and achievements.
The functional skills-based resume format, on the other hand, is just the opposite. It’s based on your skills, personality, and expertise. It highlights what you’re capable of even when you don’t have sufficient work experience. This makes it great for students, recent graduates, or people with larger career gaps.
If neither of these sounds like you, go for the combination resume format. It’s a combination of the best characteristics of other formats, which makes it great for showcasing different aspects of your career and education. It also gives you plenty of options to choose from – in terms of colors, structure, and sections.
Check out our additional tips on perfecting your Insurance Account Manager resume’s style and layout:
- Choose traditional 1-inch resume margins;
- Go for a serif or sans serif resume font that’s easy to read yet looks professional (e.g. Arial, Verdana, or Calibri);
- Keep your Insurance Account Manager resume short: one-page template are preferable, but if you have over 10 years of experience, you can also go for a two-page format;
- Save your resume as PDF and choose a suitable name, e.g. NameSurnameResume;
Tired of looking for ways to make your resume stand out? Read this article!
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PRO TIP
Test your draft Insurance Account Manager resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Additional sections for your insurance account manager resume
After drafting the required sections of your Insurance Account Manager resume, it’s now time to move to something a bit more fun. There are a number of sections you can add to your resume depending on the company, the position, and how you’re feeling in general:
Adding the right kind of creativity to your insurance account manager resume
It is through creativity that we express ourselves. And trust us, it’s important to show at least a bit of your personality if you want to leave a strong first impression.
But what are the ways to add creativity to your Insurance Account Manager resume? Well, you can either go for a colorful and engaging template, or you could add some out-of-the-box sections, such as ‘life philosophy’ or ‘what my typical day looks like’.
It’s up to you! Just make sure that the level of creativity matches the position, the company, and the industry you’re applying for.
What makes a great insurance account manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
