INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Hospitality Manager positions are at a 15% growth rate, which is faster than average. With that said, there are currently 309,800 jobs in the market right now. The total number of jobs is expected to increase by 46,200 to 356,000 in the period of 2020-30.
What’s more, the median annual wage for the Hospitality Manager jobs was $56,590 in May 2020. The lowest 10% earned less than $33,880, and the highest 10% more than $94,770.
Our conclusion? The Hospitality Manager job market is wide open for candidates.
Top hospitality manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
Things to remember when writing your hospitality manager experience section
Hospitality manager experience section checklist:
- Keep it short: use no more than 4-6 bullet points per position;
- Go for short, easy-to-read sentences to keep recruiters engaged;
- Focus on relevant job experience that will enhance your application;
- Describe your experience using the C-A-R (challenge, action, result) methodology;
- Ditch buzzwords and go for power words instead.
To illustrate it more clearly, we’ve collected some of the best experience section examples from real Hospitality Manager resumes. Check them out below!
- Conducted market analysis and created brand standards accordingly
- Recruited new staff members and conducted training sessions
- Partnered with local businesses to create brand awareness
- Nurtured relationships with more than 15 vendors for Hospitality IT platforms;
- Brought more than 5 Business Cases for Capital Raising Meetings in UAE and KSA.
- Leading a local team of 3 to ensure success of HITEC Dubai 2017
- Worked various shifts, particularly weekends and peak times.
- cashier, waitressing, taking orders, running functions
- Completed general barista course and current RSA
- Employee success feature in monthly report
- Nurturing meaningful relationships with patrons
- Lead of division startup generating standard operating as well as research & development procedures and processes
- Feasibility studies and business case formulation for restaurants and boutique hotel projects - Turkey, Morocco, Australia and Dubai
- Direct liaison with shareholders, clients and investors
- Architectural/ID technical design review
- Restaurant concept and brand development
- Project management and consultant coordination
- New business development and green field site identification
- Delivered food to patients as per the schedules.
- Prepared food in accordance with Company guidelines.
- Followed hospital infection control procedures to avoid any food contaminations.
- Maintained kitchen area clean and organized.
- Disposed garbage as per hospital policies.
- Worked in cafeteria when needed.
- Assisted in food stocking and storage operations.
- Utilized standard precautions such as wearing personal protective equipment.
- Hotel Consultant on pre-opening from boutique to 6 star hotel in Asia.
- Hotel Consultant for river cruise in Europe, converting and refitting for China Outbound tourist.
- Food & Beverage Consultant from casual quick restaurant to stand alone and cruise company in Middle East and Asia.
- Business Consultant for desalination plant in West Asia and South East Asia.
- Business Development Consultant for residential, mix use development property projects in Cambodia.
- Business Development Consultant in renewable energy, LNG for South East Asia.
- Beside being a hotelier, has proven to myself i am able to work in other industry.
- Forecasted inventory of goods (Gatorade, Water, Cups, Heat Sheets, etc.) for proper allocation between the point of their origin and the point of consumption.
- Accepted shipment delivery of pallets, supply crates and skids in warehouse and organized accordingly to prepare for regular inventory.
- Booked flights for athletes and coaches for The Chicago Marathon.
- Delivered 2,000+ meals to volunteers and field staff members during marathon days.
- Coordinated setup of onsite hospitality tents, which included providing food, water and medical services for athletes and volunteers.
- Assisted with managing field team staff and volunteers during event days to ensure proper coverage.
- Assisted communications department with press box preparations and media credentials for all college football games
- Managed the day-to-day operations for all social media platforms, including content creation
- Developed social marketing campaigns that raised over $80,000 for the Cotton Bowl Foundation
- Assisted in fulfilling major sponsor contract requirements
- Assisted in selling and managing ticket packages to season ticket holders and potential customers using Archtics/Ticketmaster
- Coordinated and managed hospitality rooms and amenity programs for players and VIP guests during Cotton Bowl Week
- Coordinated and managed hospitality rooms and amenity programs for players and VIP guests during Cotton Bowl Week
- Assisted in selling and managing of ticket packages using Archtics
- Assisted in fulfillment of major sponsor contract requirements
- Developed social marketing campaigns that raised over $80,000 for the Cotton Bowl Foundation
- Managed the day-to-day operations for all social media platforms, including content creation
- Worked closely with AT&T Stadium Event Operations staff to efficiently run game day operations for college football games, including the Big 12 Championship and the Goodyear Cotton Bowl Classic
- Managed the day-to-day operations for all social media platforms, including content creation and maintaining marketing calendar.
- Developed social marketing campaigns that raised over $80,000 for the Cotton Bowl Foundation.
- Assisted in fulfillment of major sponsor contract requirements.
- Coordinated and managed hospitality rooms and amenity programs for players and VIP guests during Cotton Bowl Week.
- Assisted in planning and coordination of various events during Cotton Bowl Week.
- Worked closely with AT&T Stadium Event Operations staff to efficiently run game day operations for college football games, including the Big 12 Championship and the Goodyear Cotton Bowl Classic.
- Developed and implemented the Mobility Center of Excellence program, a multi-function and employee-friendly approach for information accessibility
- Established and executed Mobility's training program, which assisted to outline clear learning paths within Mobility, Geographic Services and the wider MyLearning curriculum
- Remained lead of the GMC Enablement and EA outreach program for Mobility
- Managed global operations for Mobility during a six month leave of absence, including financial/headcount management, strategy execution and process improvement programs
- Individually creating and executing 6-12 course menus for 2-15 guests
- Planning and executing hors d'oeuvre parties for up to 100 people
- Event planning for up to 300 people
- Building loyal clientele through personable interactions and service
- Growing and maintaining an edible garden
- Providing catering/banqueting services at dedicated tradeshows and business conventions;
- Organising mise-en-place, providing logistical support and ensuring foodsafety standards;
- Front-of-house services (access control/registration, coat check, visitor information)
- In charge of running the catering department of the college designing menus, ingredients ensuring cleanliness, and daily cash flow
- Checked quality of ingredients, preparation schedule with the kitchen crew
- In charge of keeping detailed records of daily costs and revenues
- Managed operations on Opera to update the guest list of the hotel - every day
- Skilled up on knife usage to chop, dice, julienne and slice vegetables, carve - and grind meats and cheeses and fillet fish
- Performed consistent check-ins with patrons to ensure satisfaction - and addressed complaints swiftly
- Managed operations on Opera to update the guest list of the hotel -every day.
- Skilled up on knife usage to chop, dice, julienne and slice vegetables,carve and grind meats and cheeses and fillet fish.
- Performed consistent check-ins with patrons to ensure satisfaction and addressed complaints swiftly
- Worked towards providing the best experience to ITC Gardenia's guests by working for multiple verticals and taking responsibilities.
- Implemented 3 new uniform programs, presented a large hotel opening design project and won an RFP.
- Excellent multitasking skills needed to execute service to a ratio of 60/1 guests/bartender.
- We, a group of two cleared round 2 on the hospitality and front office quiz.
- Negotiated contracts in excess of $20 million while increasing annual sales 18% YOY.
- Delivered the first concert in 4 years by bringing Rod Stewart to a sold out KCOM stadium
- Secured significant hotel sales contracts, generating business growth of 26% in 2009 and 42% in 2010
- Established practices that decreased yearly loss and resulted in $437,000 profit
- Established an aggressive social media marketing strategy that increased sales by 25% per month
PRO TIP
In writing your Hospitality Manager resume, you will no doubt want to list your previous duties - as you should. But steer clear of just listing your duties, instead of your achievements. Make your resume stand out by communicating what you have done, and not merely what the job needed you to do.
Action verbs for your hospitality manager resume
Recommended reads:
The Best Way to Write Your Hospitality Manager Resume’s Skills Section
Hospitality manager resume: Skills section checklist
- Scan the job advert for keywords worth including in your resume;
- List both hard and transferable skills;
- Leave room for discussion: include some of your skills in other sections of your resume;
- Focus on skills that prove your expertise and leave the irrelevant ones behind.
Top skills for your hospitality manager resume
Basic Finance
Physical Stregth and Coordination
Knowledge of Food Safety
Hygene
Speed and Agility
Basic Medical Care
Patience
Multitasking
Listening
Attention to details
Communication
Memorization
PRO TIP
Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.
Recommended reads:
Hospitality manager resume header: tips, red flags, and best practices
Checklist for your hospitality manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Hospitality Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
Writing a strong hospitality manager resume summary
Hospitality Manager resume summary checklist:
- Mention your position and total years of experience in the field;
- Highlight 1-2 of your top achievements;
- Go for shorter sentences and keep them to the point – don’t include anything that doesn’t support your application;
- Add 2-4 keywords present in the job description.
Resume summary formula:
PRO TIP
Read the job description carefully and understand what the hiring company is exactly looking for. After that, write your summary accordingly while highlighting your potential and ability to be the best at that job.
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Adding education, courses, and certifications to your hospitality manager resume
Education section tips and tricks:
- Add info about your highest degree level, incl. year of graduation, place of study, and degree subject;
- Mention some education-related awards you’ve received;
- Share a bit more about your certifications (if they are relevant);
- Entry-level applicants: Tailor your education section by including classes that are relevant to the position you’re applying for.
Top Certifications for Your Hospitality Manager Resume
Hotel Management Fundamentals: Kickstart Your Career Success
Learn how to be a stand out talent in hospitality, think like a manager, plan your career, set yourself up for success!
Hotel Management Fundamentals - Hotel Management Operations
Learn hospitality management basics, dive into hotel operations, succeed in your hospitality career and become a manager
Bar Manager Training Course - 8 Areas of Focus For Success
Increase your knowledge and insight into the world of Bar & Hospitality Management & be successful in your future
Marketing for Your Hospitality Property Success-Updated
This Course is for Hospitality Property Owners / Managers Who Wish to Create, Improve, and Increase Their Marketing Stra
Fundamentals of Sales & Marketing Management for Hospitality
Understanding latest trends in sales management, organisation, budgeting, planning, recruiting, training of Sales Dept
Recommended reads:
PRO TIP
If you hold a certain major and a minor, your majors should be mentioned first.
The best format for your hospitality manager resume
Choosing the right format for your resume might seem difficult, regardless of whether you’re a newbie or a master. In short, there are three basic resume formats for you to choose from:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
The choice you make depends on your level of experience and the company you’re applying for.
The reverse-chronological resume format is great for you if you have at least 10 years of experience, no employment gaps, and are not looking for a career change. Here, you are expected to list all your previous jobs in a reverse-chronological format, starting from your most recent position and going back to the oldest one. It’s perfect for experienced individuals who are looking for a straightforward way to highlight their expertise.
The functional skills-based resume format, on the other hand, is great for recent graduates or professionals with large employment gaps. It focuses on skills and education, rather than experience. This makes it ideal for showing you’re the right fit without putting too much emphasis on your lack of (relevant) experience.
If you’re looking for something a bit more creative, go for the combination resume format. It’s a mix of the reverse-chronological and the functional skills-based formats, which makes it ideal for all types of applicants. What’s more, it’s considered modern and innovative, and isn’t this what you want your application to feel like anyway?
After choosing the right format for your Hospitality Manager resume, it’s time to perfect the layout and style.
- Go for traditional 1-inch resume margins;
- Choose a simple resume font, sized 10-12p;
- Make sure that the length of your resume matches your applicant profile: try to fit in a one-page template; two-page templateare suitable only for candidates with over 10 years of experience.
- Save your resume in PDF to avoid issues around formatting and unauthorized editing.
Looking for more ways to make your application stand out? Read this article!
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PRO TIP
Test your draft Hospitality Manager resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Other sections to include in your resume
Depending on the type of company, your position, and your general desire to experiment and showcase your creative side, you might want to add some additional sections to your resume. Some examples include:
Creating a memorable hospitality manager resume
You want your resume to put you in front of other candidates even when the competition is high, right? Right!
One of the easiest ways to do this is by adding a drop or two of creativity. You can choose a colorful and out-of-the-box template, or maybe even put a ‘what my typical days look like’ section at the bottom of your resume
It’s totally up to you. Just make sure to match the level of creativity to the industry, the position, and the company.
What makes a great hospitality manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
