5 Reservations Manager Resume Examples & Guide for 2023

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5 Reservations Manager Resume Examples...

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INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, Reservations Manager positions are at a 15% growth rate, which is faster than average. With that said, there are currently 309,800 jobs in the market right now. The total number of jobs is expected to increase by 46,200 to 356,000 in the period of 2020-30.

What’s more, the median annual wage for the Reservations Manager jobs was $56,590 in May 2020. The lowest 10% earned less than $33,880, and the highest 10% more than $94,770.

Our conclusion? The Reservations Manager job market is wide open for candidates.

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Top reservations manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

Writing a job-winning experience section: Reservations Manager resume edition

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Reservations manager resume experience section: dos and don'ts
  • List 4-6 bullet points per position;
  • Include only relevant job experience;
  • Make sure to highlight your strongest skills by focusing on the challenges you’ve faced and the results you’ve achieved;
  • Don’t use buzzwords that carry no meaning;
  • Don’t share confidential information about your previous employers.

If you prefer to be led by example, check out some great Reservations Manager resume experience section snippets below!

Work Experience
Reservations Manager
Kozey - Bogisich
2015-2017
  • Overlooking the Reservation Department’s operations and visa process
  • Tracking the volume of calls received as well as goals of calls handled
  • Making sure that the correspondence team is handling the guest quires according to the company standards
  • Decideing when new projects or procedures need to be changed / implemented
  • Full knowledge about rate and packages configuration
  • Working very close to the Revenue director in configuring rates for the hotel and responsible for the packages' configuration
  • Applying selling strategies based on the demand movement in coordination with the Revenue and Sales teams
  • Overlooking the trainings of the team members and ensure all required trainings are taking place
Work Experience
Senior Reservations Manager
Hahn Inc
2021-2022
  • Joined from Pre- Opening team as a Front office Manager
  • Handled team of 20 Employees
Work Experience
Reservations Manager
Luxury Cruise Co.
2018-03 2023-03
  • Increased revenue by 25% through identifying cross-sell opportunities and implementing new sales strategies.
  • Implemented quality control measures resulting in a 20% increase in customer satisfaction.
  • Developed and delivered sales training programs to improve efficiency and sales performance, resulting in a 15% increase in sales productivity.
  • Worked with marketing team to develop and launch new product offerings, resulting in a 10% increase in overall sales.
  • Managed team of 5 reservations agents and 3 sales agents, providing guidance, support, and training to improve performance and customer service.
Work Experience
Reservations Manager
Adventure Tours Inc.
2015-06 2018-02
  • Reduced booking errors by 30% through implementation of new reservation system and training for agents.
  • Improved customer satisfaction by 25% through implementation of new customer service processes.
  • Implemented new upsell strategies resulting in a 20% increase in revenue.
  • Managed team of 8 reservations agents, providing support, guidance, and training to improve performance and customer service.
Work Experience
Reservations Manager
Luxury Hotel Group
2018-05 2022-01
  • Increased room bookings by 15% through strategic rate management and competitor analysis.
  • Achieved 95% customer satisfaction rate through delivering personalized and warm reservation experiences.
  • Reduced training time for new Reservation Agents by 20% through developing an onboarding program.
  • Implemented an efficient performance management system resulting in a 25% increase in team productivity.
  • Collaborated with the Revenue Executive to prepare and present data for the budgeting process.
  • Created and documented records for quarterly objectives, job discussions, and performance management.
Work Experience
Reservations Supervisor
Upscale Hotel
2015-03 2018-04
  • Implemented new communication processes, resulting in 30% faster response times to guest inquiries.
  • Led a team of 3 Reservation Agents to achieve 100% occupancy rate during peak season.
  • Developed a training program that resulted in a 25% reduction in errors in reservations and bookings.
  • Increased upselling of room upgrades by 20% through training and coaching of Reservation Agents.
  • Maintained accurate and up-to-date records of reservations and occupancy rates.
  • Collaborated with the Sales team to create packages and promotions that increased revenue by 10%.
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PRO TIP

The person reading your Reservations Manager resume will be busy, make sure you never waste their time with fluff.

Action verbs for your reservations manager resume

The Enhancv team went through thousands of Reservations Manager resumes that have helped people get hired at their dream companies. Here are some of the best power words used by these top applicants:

An impressive skills section for your reservations manager resume

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Writing a skills section that stands out:
  • Check the job advert for keywords that you can use: this will help you pass ATS;
  • Focus on relevant and valuable skills that will support your application;
  • Make sure to include both hard and technical skills, leaving soft skills for other sections of your Reservations Manager resume;
  • Don’t list skills you don’t have.
Top skills for your reservations manager resume
HARD SKILLS

Basic Finance

Physical Stregth and Coordination

Knowledge of Food Safety

Hygene

Speed and Agility

Basic Medical Care

SOFT SKILLS

Patience

Multitasking

Listening

Attention to details

Communication

Memorization

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PRO TIP

Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.

what to write in your resume header
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Checklist for your reservations manager resume header
  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
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PRO TIP

Include a link to your portfolio in your Reservations Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

The reservations manager resume summary: Tips and tricks

what to write in your resume summary
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Making a strong first impression.
  • Keep your summary section short and easy to read; avoid long sentences;
  • Highlight your total years of experience in the field;
  • Mention 1-2 of your biggest achievements and strengths;
  • Add a couple of keywords from the job advert.
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Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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PRO TIP

Your summary section should act as a professional taster. Use it wisely. Effectively convey your professional profile and let the hiring manager know that if they hire you, they won’t be disappointed. Make sure to include keywords from the job description too! Elaborate on your abilities further in your experience section. Again, cater to the job description.

Reservations manager resume: a strong education section

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What to include in your education section:
  • Your highest education degree (incl. major, duration, name of institution);
  • A bit more about the certifications you’ve got (if they are relevant to what you’re applying for);
  • Some extracurricular activities that have helped you develop and strengthen your skills;
  • If you’re an entry-level applicant: Relevant courses and projects.
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Top certifications for your reservations manager resume
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The Project Management Course: Beginner to PROject Manager

The Complete Course for becoming a Successful Project Manager

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Great Product Manager: Product Management by Microsoft's PM

Become a Great Product Manager! Land your dream job with Microsoft's Senior Product Manager. Free CV review included!

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The Complete Finance Manager Course 2022

Financial Management, ERP systems, Accounting, Capital budgeting, Presentation design, Management, and Negotiation

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Become a Product Manager | Learn the Skills & Get the Job

The most complete course available on Product Management. 13+ hours of videos, activities, interviews, & more

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Football Manager: become a Master Manager

Being a good Football Manager isn't easy. Failing isn't fun... This course gives you all the tools the become a legend!

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PRO TIP

If you hold a certain major and a minor, your majors should be mentioned first.

Reservations Manager Resume: How to Choose the Right Format

The content of your resume is necessary for showcasing your expertise, skills, and education. Great formatting, on the other hand, is essential for highlighting your attention to detail, creativity, and ability to stand out.

There are three basic resume formats to choose from:

Which one of these you choose depends on a couple of things, but most importantly: the industry and your level of experience.

The reverse-chronological resume format, for example, is great if you’re a Reservations Manager with many years of experience and no career gaps. It doesn’t really matter if your company of choice is a multinational corporation or an early-stage startup – this resume format is considered to be a safe bet.

If you’re someone with little or no experience, however, we advise you to go for a functional skills-based resume format. It focuses on skills, competencies, and education, rather than experience. This makes it great for entry-level applicants, career changers, and graduate students.

And if you’re tired of traditional formats and want to go over the top when it comes to your application, the combination or hybrid resume format is here to help. Here, you can focus on both your experience and your skills, there’s even space for you to highlight your most spectacular personality traits. If you want to give a modern feel to your Reservations Manager resume, this resume format is just what you need. Add a ‘my life philosophy’ section for additional bonus points!

Looking for ways to perfect your Reservations Manager resume layout and style?

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PRO TIP

Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Reservations Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.

Your reservations manager resume: Other sections to include

Tired of resumes that focus only on your professional side? Want to show you’re an actual human being with a real personality that goes beyond your work experience? Then add some other sections to your Reservations Manager resume!

Depending on the industry, company, and position, you can go for a more creative or less creative approach. Choose 1-2 of the following:

Making your reservations manager resume shine

In a pile of boring black and white resumes, a creative Reservations Manager application feels like a breath of fresh air. And trust us, recruiters love this.

There are two ways to add a splash of creativity to your resume. You can either go for a creative layout (bright colors, modern fonts, etc.) or add some creative sections (e.g. ‘what my typical day looks like’).

It’s up to you! Just make sure to keep the position, company, and industry in mind. Otherwise, you risk going over the top. And that’s not always a good idea.

day of my life on resume   Enhancv resume section

What makes a great reservations manager resume: key takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.

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