INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Front Of House Manager positions are at a 15% growth rate, which is faster than average. With that said, there are currently 309,800 jobs in the market right now. The total number of jobs is expected to increase by 46,200 to 356,000 in the period of 2020-30.
What’s more, the median annual wage for the Front Of House Manager jobs was $56,590 in May 2020. The lowest 10% earned less than $33,880, and the highest 10% more than $94,770.
Our conclusion? The Front Of House Manager job market is wide open for candidates.
Top front of house manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
Writing a memorable experience section: Front of House Manager resume edition
Checklist: ways to make your experience section stand out
- Find balance: use 4-6 bullet points per position;
- Include positions that are relevant to the job you’re applying for;
- Use action verbs when describing your responsibilities and results;
- Highlight your achievements by adding numbers to them (e.g. instead of saying “achieved a steady increase in…”, say “achieved an X% increase in…”);
- Prove that you’re willing to work hard, both individually and in a team.
We’ve gathered the most impressive Front Of House Manager experience sections from real Enhancv resumes. Check them out for some additional inspiration!
- Delivered exceptional customer service to restaurant patrons that led to return visits and positive online reviews
- Problem solved when unforeseen issues arose regarding employees, kitchen equipment, supplies, and food preparation to maintain customer satisfaction
- Acted as a liaison between staff, General Manager, Owner, and customers to mitigate tense situations
- Handled $5K-$10K daily in cash and credit card transactions
- Increased guest satisfaction ratings by 15% through implementation of personalized check-in experiences
- Oversaw a team of 10 receptionists, providing coaching and training to improve efficiency and performance
- Managed departmental budgets, achieving a 10% reduction in expenses through optimization of staffing and supply management
- Collaborated with other department managers to implement brand standards and improve cross-functional communication
- Developed and implemented new procedures for end of shift balancing and reporting, reducing errors by 20%
- Used Opera PMS to manage reservations and maintain accurate records of guest information
- Implemented new customer service training program for receptionists, resulting in a 25% increase in positive guest feedback
- Maintained high occupancy rates through effective revenue management strategies
- Oversaw end of shift balancing and reporting procedures, ensuring accuracy and compliance with financial regulations
- Created and managed departmental budget, achieving a 5% reduction in expenses through efficient supply management
- Utilized knowledge of local attractions and events to provide personalized recommendations and improve guest experiences
- Maintained accurate records of guest information and preferences using property management software
- Improved guest satisfaction scores by 15% through implementation of a new training program for FOH team members
- Increased online ordering revenue by 20% by streamlining the pick-up process
- Reduced labor costs by 10% by optimizing the FOH team member schedule to meet business needs
- Developed and executed local store marketing initiatives resulting in a 25% increase in sales
- Maintained compliance with safety, security, and sanitation standards by conducting regular inspections and training team members on best practices
- Managed inventory and food cost to meet company targets and maximize profitability
- Led FOH team members to deliver exceptional guest experiences resulting in a 10% increase in guest satisfaction scores
- Trained new team members on company culture, procedures, and safety standards resulting in reduced turnover and improved performance
- Assisted with local store marketing initiatives resulting in a 15% increase in sales
- Managed inventory and food cost to meet company targets and maximize profitability
- Maintained compliance with safety, security, and sanitation standards by conducting regular inspections and training team members on best practices
PRO TIP
The person reading your Front Of House Manager resume will be busy, make sure you never waste their time with fluff.
Action verbs for your front of house manager resume
Recommended Reads:
Front of house manager resume: Crafting a strong skills section
Do this if you want to make your skills section stand out.
- Check the job advert for keywords and add them to your skills section to pass ATS;
- List only skills that are relevant to the position to keep the hiring manager focused;
- Balance between hard, soft, and technical skills;
- Elaborate on some of your strongest skills in other sections of your Front Of House Manager resume, e.g. the experience section or your resume’s summary.
Top skills for your front of house manager resume
Basic Finance
Physical Stregth and Coordination
Knowledge of Food Safety
Hygene
Speed and Agility
Basic Medical Care
Patience
Multitasking
Listening
Attention to details
Communication
Memorization
PRO TIP
When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.
Recommended reads:
Front of house manager resume header: tips, red flags, and best practices
Checklist for your front of house manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Front Of House Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
How to write an inspiring front of house manager resume summary
Checklist: writing a resume summary that makes you stand out
- Keep it short and use well-structured sentences;
- Mention your total years of experience in the field and your #1 achievement;
- Highlight your strengths and relevant skills;
- Add keywords from the company’s website or the job description.
Resume summary formula:
PRO TIP
Include a link to your portfolio in your resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Recommended reads:
Making the education section of your front of house manager resume stand out
Education section checklist for your front of house manager resume:
- List your highest education degree: including your major, year of graduation, and the institution you attended;
- Highlight the extracurricular activities that have helped you gain additional expertise;
- Share more about the certifications you’ve got, especially if they are relevant to the job position;
- Entry-level applicants: Mention relevant courses and projects.
Top certifications for your front of house manager resume
How To Mix Monitors from Front of House
Learn best practice for mixing Monitors for the band whilst also mixing Front of House for the audience
The Project Management Course: Beginner to PROject Manager
The Complete Course for becoming a Successful Project Manager
React Front To Back 2022
Learn modern React by building 4 projects including a Firebase 9 app and a full stack MERN app
Learn How to Mix Front of House for Live Bands
Prodigy's sound engineer, Jon Burton, shows you how to get a great sounding mix for any live band
The Complete Cyber Security Course : Hackers Exposed!
Volume 1 : Become a Cyber Security Specialist, Learn How to Stop Hackers, Prevent Hacking, Learn IT Security & INFOSEC
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Front Of House Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Front of house manager resume: Formatting tips & tricks
Which came first: the hen or the egg? This question reminds us of the thing our resume experts hear most often in their job – which comes first: the content or the format? Well, we advise you to pick the format first and then go on with drafting your resume’s content.
And how do you choose a resume format? Well, based on your applicant profile. In general, there are three basic resume formats for you to choose from:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Let’s look at each one of them in more detail:
The reverse-chronological resume format is quite straightforward. Here, you describe all your previous jobs in a reverse-chronological form, meaning your latest job comes first. This resume format is great for people with lots of experience and skills who don’t have any career gaps.
If you are a recent graduate or don’t really have much experience in the industry you’re applying for, go for the functional skills-based resume format. This format focuses on skills and character traits, rather than experience. It makes the hiring manager realize you’re the perfect fit for the role without putting too much emphasis on your work history.
And if you’re looking for something a bit more intriguing and exciting, check out the hybrid resume format. It’s a combination of the reverse-chronological and functional skills-based formats, which makes it great for all types of job-seekers. The hybrid resume allows you to showcase both your professional experience and your skills, education, and additional qualifications. If you’re feeling creative, add a separate section about your typical day or life philosophy.
Our top style and layout resume format tips:
- Go for a standard 12p resume font;
- Choose 1-inch resume margins for a professional and easy-to-read feel;
- ry your best to fit your resume in a one-page template. If you’re a professional with over 10 years of relevant experience, having a two-page resume is also fine;
- Make sure to save your resume as PDF – this will help you avoid unwanted editing and formatting issues.
Read this: How to make your resume stand out
Recommended reads:
PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Front Of House Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections that’ll look good on your Front Of House Manager resume
Do you want to move beyond the traditional skills, education, and experience section? Easy-peasy!
Just choose one or two additional sections to help recruiters get a fuller picture of who you are, both as a person and as a professional:
Adding a splash of creativity to your front of house manager resume
Boring resumes are no longer an option if you’re looking to impress recruiters.
And no matter whether you’re looking to give your old resume a new life or want to start building a new one from scratch, being at least moderately creative is always a good idea. Do this by adding a ‘favorite books’ section or even a pie chart of what your typical day looks like.
What makes a great front of house manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
