INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Restaurant Operations Manager positions are at a 15% growth rate, which is faster than average. With that said, there are currently 309,800 jobs in the market right now. The total number of jobs is expected to increase by 46,200 to 356,000 in the period of 2020-30.
What’s more, the median annual wage for the Restaurant Operations Manager jobs was $56,590 in May 2020. The lowest 10% earned less than $33,880, and the highest 10% more than $94,770.
Our conclusion? The Restaurant Operations Manager job market is wide open for candidates.
Top Restaurant Operations Manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a Restaurant Operations Manager resume experience section
Restaurant Operations Manager Resume’s Job Experience Checklist:
- Use 4-6 bullet points per job title;
- Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
- Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
- Start each sentence with a power verb and avoid overused buzzwords;
- Use either C-A-R or S-T-A-R methodology, when describing your experience.
The work experience samples below come from real Restaurant Operations Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:
- Restaurant service and supervising
- Revenue and Project management
- Event organizing
- Identify all issues in team and provide continuous support to all members according to operating standards
- Supervise effective working of production personnel and prepare effective production schedules and ensure compliance to all company policies
- Coordinate with equipment and process teams ensuring compliance to all protocols and maintain quality
- Manage and prioritize all production processes and implement all production plans
- Ensure compliance to all local policies to achieve all production objectives and provide appropriate feedback to all employees
- Developed and maintained effective relations with all company employees at various levels of organization
- Prepared necessary paperwork and administered all invoices on spreadsheet and maintain records of all documents
- Analyzed staffing requirements and ensured efficient compliance to production schedules and budget for all production process
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Ensure compliance to workplace policies according to safety objectives.
- Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
- Resolving customers' questions and grievances in a professional manner
- Recording all income and expenses and ensuring that cash registers are balanced.
- Overseeing restaurant staff performance, ensuring quality dining
- Oversea the dining area, supervises food and beverage service staffs.
- Making Clientèle and building strong relationships with guests.
- Handling guests complains and making guests happy.
- Maintaining healthy funnel of qualified cases to achieve quarterly & annually sales target.
- Creates a positive team atmosphere among team members.
- Works with food and beverage staff to ensure proper food presentation and proper food handling.
- Ensures new products are executed properly following roll out.
- Ensure product quality and great service.
- Tripadvisor Best Fine dining restaurant of Russia 2016/2107
- Several promotions with celebrity Chefs and top wine producers
- 11 external and internal staff promotions/transfers
- Team of 26 employees including 3 Assistant Managers, Sommelier
- Avero Champion of the Hotel
- Established restaurant as a city landmark
- Trained and Managed a team of 80 staff, recruited 30 seasonal staff yearly
- Managed OSHA regulations by conducting security inspections and organizing monthly health & safety meetings
- Helped achieve a 20% increase of profit by implementing a new inventory system and cutting down labor costs by 3%
- Surpassed 2019 and 2020 P&L goals by 9% and 13% respectively
- Switched to a more customer-focused ethos by introducing discounts, high-protein meals, etc. in 2020, which increased profits by 30% and helped Jackson Hole survive the Covid-19 crisis
- Promoted to General Manager within 3 months of employment
- Trained and managed a team of 100 staff, reducing staff turnover to 5%
- Organised and managed 50+ successful functions including weddings, birthdays and corporate parties
- Developed the budget, grossing nearly $2M per year in revenue
- Created and implemented new stock management systems to increase gross profit of venue by 12%
- Co-managed a team of 10 staff
- Boosted profitability of the branch by 2.5 % in the P&L from 2013 to 2015
- Increased sales by 15% in 2015 reaching a total revenue of $380,000
- Operated the restaurant reservation system: answering enquiries phone calls and emails (up to 30 - 50 per day)
- Trained 5 new employees in restaurant policies and health and safety
- Ensuring all functions are in line with the company’s standard to guarantee overall guest satisfaction, as the number one ranked IHG hotel in the Americas, for guest love
- Financial management, analyzing P&L statements, developing operating budgets, revenue forecasting, consistently staying in line with budget
- F&B event specialist, executing events for all three properties
- Training and empowering a team to deliver the brand standards set by the hotel
- Working with the Marketing/Communication team to drive a focused advertising/marketing plan for Food and Beverage
- Managed business operation initiatives, including payroll, invoicing, inventory, scheduling, and human resource related matters
- Oversaw 3 outlets, including restaurant, Starbucks, & in-room dining
- Handled all front of house duties, ie. Ordering, managing reviews, social media channels
- Created seasonal cocktail menus
- Lead by example in line with Vikings values and strategy STAR SERVICE.
- Demonstrate leadership and management responsibility and accountability.
- Provide clear instructions with specific objectives, and priorities and timescales.
- Monitor results and conducts regular performance appraisals/ feedbacks.
- Build and develop effective teams and nurtures positive team spirits.
- Exemplified and foster talents for the future and established a team leadership succession plan.
- An international loyalty team.
- Delivering superior food and beverage service and maximizing satisfaction customer.
- Responding efficiently and accurately to restaurant customer complaints.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Led and directed team members on effective methods, operations and procedures STAR service.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
- Created fun team-building activities to engage staff in up-selling to meet revenue targets.
- Correctly calculated inventory and ordered appropriate supplies.
- Manages day-to-day operations of the business
- Prepares daily opening and closing reports
- Attends to customers' inquiries
- Prepares and submits stocks and products requisition
- Manages rosters and evaluates performance and cost of part-time staff
- Provide full support to exceed customer expectations, foster an ethic of teamwork, competencies and achieve financial objectives.
- Direct and manage store sales efforts, achieve business plan objectives as set forth in the store operating plan and financial goals.
- Involved in day to day shop sales/ counter sales operations, Supervise whole shift operation as Management staff. Strong knowledge in Loss n Prevention
- Ensure that customer service expectations are constantly exceeded
- Ensure that in house control system/audit requirements are adhered to company policy
- Build a team of customer-focused employees through coaching and measurement.
- Direct and manage store sales efforts that include promotions, retail sales, up-selling and route sales by LSM (Local store marketing) to achieve business plan objectives and profitability as set forth in the store operating plan and financial goals.
- Implementing procedures to maximize efficiencies and control variances in daily production and overall store performance.
- Manage company resources, inventory control and reporting documentation both financial and operational.
- Develop and encourage positive, direct and open relationships amongst all colleagues
- Assist in employee relations, giving guidance to subordinate staff.
- maintaining the restaurant's revenue,profitability and quality goals.
- ensuring efficient restaurant operations,as well as maintaining high production,productivity,quality and customer -service standards .
- Coordinate daily front of house and back of house restaurant operations.
- Appraise staff performance and provide feedback to improve productivity.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly,monthly and annual revenues and expenses.
- Implementing policies and protocols that will maintain future restaurant operations.
- Extensive food and beverages knowledge,with ability to remember and recall ingredients and dishes to inform customers and wait stuff
- Dealing with Payroll (salaries).
- Strong leadership,motivational and people skills.
- Encargado de un restaurante de más de 200 personas al día.
- Organizar nuevos eventos por fechas especiales.
- Crear tableros financieros y de planificación para tomar mejores decisiones financieras y por desarrollar / tener una mejor visión del restaurante.
- Encargado de la higiene del restaurante.
- Coordination of daily Front of the House and Back of the House restaurant operations
- Creation of detailed reports on weekly, monthly and annual revenues and expenses
- Ensuring adequate stock controls are in place and that stock results and supporting data are reported as required.
- Implementing policies and protocols that will maintain future restaurant operations
- Coordination of daily Front of house and Back of house restaurant operations.
- Creation of detailed reports on weekly ,monthly and annual revenues and expenses.
- Ensuring adequate stock controls are in place and that stock results and supporting data are reported as required.
- Implementing policies and protocols that will maintain future restaurant operations.
PRO TIP
Check the Restaurant Operations Manager job description for inspiration. Look for similarities between your employer’s values and your experience.
Action Verbs for your Restaurant Operations Manager Resume
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Restaurant Operations Manager Resume Skills’ Tips & Tricks to Impress Recruiters
Resume Skills Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Restaurant Operations Manager resume
- Basic Finance
- Physical Stregth and Coordination
- Knowledge of Food Safety
- Hygene
- Speed and Agility
- Basic Medical Care
- Patience
- Multitasking
- Listening
- Attention to details
- Communication
- Memorization
PRO TIP
Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.
Restaurant Operations Manager Resume Header: Tips, Red Flags, and Best Practices
CHECKLIST For Your Restaurant Operations Manager Resume Header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
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PRO TIP
Include a link to your portfolio in your Restaurant Operations Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Restaurant Operations Manager Resume Summary Best Practices
Checklist: What to include in your Restaurant Operations Manager resume summary:
- Years of experience;
- Highlight top 3 skills and proficiencies;
- One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
- Use short, direct sentences - but no more than three - to keep the HRs interested.
Resume Summary Formula:
PRO TIP
Your summary section should act as a brief but informative introduction to your experience section. In this section you should go into more depth about what you have done, and how you did it.
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Listing Your Education, Certifications and Courses
Resume Education Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Certifications for your Restaurant Operations Manager resume
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PRO TIP
If you hold a certain major and a minor, your majors should be mentioned first.
Restaurant Operations Manager Resume: Additional Writing & Formatting Tips
There are three basic resume formats you can choose from:
- Reverse-chronological resume format;
- Functional resume format;
- Hybrid (or Combination) resume format;
The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.
Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.
Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.
Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.
Restaurant Operations Manager Resume Summary best practices
Here are more resume tips regarding your layout and style:
- Clear and legible 12p resume font size;
- Use 10’’ resume margins - that’s default for a great resume design;
- Use a one-page template resume length if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- Save your resume as PDF before sending it to the recruiter.
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
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PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Restaurant Operations Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections to include in your resume
Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Restaurant Operations Manager resume:
Restaurant Operations Manager Resume: How to Make Yours More Creative & Stand Out
When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Restaurant Operations Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
What Makes a Great Restaurant Operations Manager Resume: Key Takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.