INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Restaurant Operations Manager positions are at a 15% growth rate, which is faster than average. With that said, there are currently 309,800 jobs in the market right now. The total number of jobs is expected to increase by 46,200 to 356,000 in the period of 2020-30.
What’s more, the median annual wage for the Restaurant Operations Manager jobs was $56,590 in May 2020. The lowest 10% earned less than $33,880, and the highest 10% more than $94,770.
Our conclusion? The Restaurant Operations Manager job market is wide open for candidates.
Top restaurant operations manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
What to write in your restaurant operations manager experience section
Perfecting your restaurant operations manager resume experience section:
- Focus on results, not responsibilities;
- Use 4-6 bullet points per position;
- List only positions that are relevant to what you’re applying for;
- Include at least some form of quantitative data – it can be linked to the number of people you’ve managed or the - percentage decrease in costs that’s followed from your work - you decide;
- Choose action verbs over buzzwords.
We’ve collected some of the top resume experience sections from real Enhancv users. Check them out when drafting your own Restaurant Operations Manager resume!
- Restaurant service and supervising
- Revenue and Project management
- Event organizing
- Identify all issues in team and provide continuous support to all members according to operating standards
- Supervise effective working of production personnel and prepare effective production schedules and ensure compliance to all company policies
- Coordinate with equipment and process teams ensuring compliance to all protocols and maintain quality
- Manage and prioritize all production processes and implement all production plans
- Ensure compliance to all local policies to achieve all production objectives and provide appropriate feedback to all employees
- Developed and maintained effective relations with all company employees at various levels of organization
- Prepared necessary paperwork and administered all invoices on spreadsheet and maintain records of all documents
- Analyzed staffing requirements and ensured efficient compliance to production schedules and budget for all production process
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Ensure compliance to workplace policies according to safety objectives.
- Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
- Resolving customers' questions and grievances in a professional manner
- Recording all income and expenses and ensuring that cash registers are balanced.
- Overseeing restaurant staff performance, ensuring quality dining
- Oversea the dining area, supervises food and beverage service staffs.
- Making Clientèle and building strong relationships with guests.
- Handling guests complains and making guests happy.
- Maintaining healthy funnel of qualified cases to achieve quarterly & annually sales target.
- Creates a positive team atmosphere among team members.
- Works with food and beverage staff to ensure proper food presentation and proper food handling.
- Ensures new products are executed properly following roll out.
- Ensure product quality and great service.
- Tripadvisor Best Fine dining restaurant of Russia 2016/2107
- Several promotions with celebrity Chefs and top wine producers
- 11 external and internal staff promotions/transfers
- Team of 26 employees including 3 Assistant Managers, Sommelier
- Avero Champion of the Hotel
- Established restaurant as a city landmark
- Trained and Managed a team of 80 staff, recruited 30 seasonal staff yearly
- Managed OSHA regulations by conducting security inspections and organizing monthly health & safety meetings
- Helped achieve a 20% increase of profit by implementing a new inventory system and cutting down labor costs by 3%
- Surpassed 2019 and 2020 P&L goals by 9% and 13% respectively
- Switched to a more customer-focused ethos by introducing discounts, high-protein meals, etc. in 2020, which increased profits by 30% and helped Jackson Hole survive the Covid-19 crisis
- Promoted to General Manager within 3 months of employment
- Trained and managed a team of 100 staff, reducing staff turnover to 5%
- Organised and managed 50+ successful functions including weddings, birthdays and corporate parties
- Developed the budget, grossing nearly $2M per year in revenue
- Created and implemented new stock management systems to increase gross profit of venue by 12%
- Co-managed a team of 10 staff
- Boosted profitability of the branch by 2.5 % in the P&L from 2013 to 2015
- Increased sales by 15% in 2015 reaching a total revenue of $380,000
- Operated the restaurant reservation system: answering enquiries phone calls and emails (up to 30 - 50 per day)
- Trained 5 new employees in restaurant policies and health and safety
- Ensuring all functions are in line with the company’s standard to guarantee overall guest satisfaction, as the number one ranked IHG hotel in the Americas, for guest love
- Financial management, analyzing P&L statements, developing operating budgets, revenue forecasting, consistently staying in line with budget
- F&B event specialist, executing events for all three properties
- Training and empowering a team to deliver the brand standards set by the hotel
- Working with the Marketing/Communication team to drive a focused advertising/marketing plan for Food and Beverage
- Managed business operation initiatives, including payroll, invoicing, inventory, scheduling, and human resource related matters
- Oversaw 3 outlets, including restaurant, Starbucks, & in-room dining
- Handled all front of house duties, ie. Ordering, managing reviews, social media channels
- Created seasonal cocktail menus
- Lead by example in line with Vikings values and strategy STAR SERVICE.
- Demonstrate leadership and management responsibility and accountability.
- Provide clear instructions with specific objectives, and priorities and timescales.
- Monitor results and conducts regular performance appraisals/ feedbacks.
- Build and develop effective teams and nurtures positive team spirits.
- Exemplified and foster talents for the future and established a team leadership succession plan.
- An international loyalty team.
- Delivering superior food and beverage service and maximizing satisfaction customer.
- Responding efficiently and accurately to restaurant customer complaints.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Led and directed team members on effective methods, operations and procedures STAR service.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
- Created fun team-building activities to engage staff in up-selling to meet revenue targets.
- Correctly calculated inventory and ordered appropriate supplies.
- Manages day-to-day operations of the business
- Prepares daily opening and closing reports
- Attends to customers' inquiries
- Prepares and submits stocks and products requisition
- Manages rosters and evaluates performance and cost of part-time staff
- Provide full support to exceed customer expectations, foster an ethic of teamwork, competencies and achieve financial objectives.
- Direct and manage store sales efforts, achieve business plan objectives as set forth in the store operating plan and financial goals.
- Involved in day to day shop sales/ counter sales operations, Supervise whole shift operation as Management staff. Strong knowledge in Loss n Prevention
- Ensure that customer service expectations are constantly exceeded
- Ensure that in house control system/audit requirements are adhered to company policy
- Build a team of customer-focused employees through coaching and measurement.
- Direct and manage store sales efforts that include promotions, retail sales, up-selling and route sales by LSM (Local store marketing) to achieve business plan objectives and profitability as set forth in the store operating plan and financial goals.
- Implementing procedures to maximize efficiencies and control variances in daily production and overall store performance.
- Manage company resources, inventory control and reporting documentation both financial and operational.
- Develop and encourage positive, direct and open relationships amongst all colleagues
- Assist in employee relations, giving guidance to subordinate staff.
- maintaining the restaurant's revenue,profitability and quality goals.
- ensuring efficient restaurant operations,as well as maintaining high production,productivity,quality and customer -service standards .
- Coordinate daily front of house and back of house restaurant operations.
- Appraise staff performance and provide feedback to improve productivity.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly,monthly and annual revenues and expenses.
- Implementing policies and protocols that will maintain future restaurant operations.
- Extensive food and beverages knowledge,with ability to remember and recall ingredients and dishes to inform customers and wait stuff
- Dealing with Payroll (salaries).
- Strong leadership,motivational and people skills.
- Encargado de un restaurante de más de 200 personas al día.
- Organizar nuevos eventos por fechas especiales.
- Crear tableros financieros y de planificación para tomar mejores decisiones financieras y por desarrollar / tener una mejor visión del restaurante.
- Encargado de la higiene del restaurante.
- Coordination of daily Front of the House and Back of the House restaurant operations
- Creation of detailed reports on weekly, monthly and annual revenues and expenses
- Ensuring adequate stock controls are in place and that stock results and supporting data are reported as required.
- Implementing policies and protocols that will maintain future restaurant operations
- Coordination of daily Front of house and Back of house restaurant operations.
- Creation of detailed reports on weekly ,monthly and annual revenues and expenses.
- Ensuring adequate stock controls are in place and that stock results and supporting data are reported as required.
- Implementing policies and protocols that will maintain future restaurant operations.
PRO TIP
Check the Restaurant Operations Manager job description for inspiration. Look for similarities between your employer’s values and your experience.
Action verbs for your restaurant operations manager resume
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Restaurant operations manager resume skills section to impress recruiters
Checklist for a perfect Restaurant Operations Manager resume skills section:
- Make sure to include most if not all essential skills for the job;
- Check the job description and add some keywords to pass ATS;
- List both hard and technical skills;
- When it comes to soft skills – elaborate on them in other sections of your resume (e.g. the experience section).
Top skills for your restaurant operations manager resume
Basic Finance
Physical Stregth and Coordination
Knowledge of Food Safety
Hygene
Speed and Agility
Basic Medical Care
Patience
Multitasking
Listening
Attention to details
Communication
Memorization
PRO TIP
Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.
Restaurant operations manager resume header: Tips, red flags, and best practices
Checklist for your restaurant operations manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended Reads:
PRO TIP
Include a link to your portfolio in your Restaurant Operations Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Writing an effective restaurant operations manager resume summary
Impressive restaurant operations manager resume summary checklist:
- Point out the achievements that make you a valuable applicant;
- Mention the total years of experience you have;
- Highlight the things you believe make you the best fit for the position;
- Keep it short: aim at having no more than 3-5 sentences.
Resume summary formula:
PRO TIP
Your summary section should act as a brief but informative introduction to your experience section. In this section you should go into more depth about what you have done, and how you did it.
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Drawing the attention to your restaurant operations manager resume education section
Crafting a job-winning education section.
- Use the reverse-chronological format when listing your degrees;
- Tailor the classes you’ve taken to the position you’re applying for if you’re an entry-level candidate;
- Mention the awards and honors you’ve received;
- Add your certifications (but only those relevant to the position).
Top Certifications for Your Restaurant Operations Manager Resume
The Project Management Course: Beginner to PROject Manager
The Complete Course for becoming a Successful Project Manager
2022 ServSafe Manager Exams National Restaurant Association
97% Pass in First Attempt Easily ServSafe Manager Exams by National Restaurant Association NRA
Learning VMware vRealize Operations Manager
Increase your productivity and efficiency with the vRealize Operations Manager
Supply Chain Management A-Z: Operations & Logistics Basics
Supply Chain Management Basics: An MBA style course to boost your career as a business operations & logistics manager
Restaurant Management Business
How to start restaurant business, How to calculate restaurant performance, How to retain restaurant customers etc.
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PRO TIP
If you hold a certain major and a minor, your majors should be mentioned first.
Choosing the best format for your restaurant operations manager resume
The content of your Restaurant Operations Manager resume is what will get you hired, right?
But even when your content’s amazing and you’re a true over-achiever, recruiters might not think you’re a good fit if your resume looks messy or is not formatted the right way.
In general, there are three basic resume formats we advise you to stick with:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Deciding which one to use depends on your experience, the industry, and the company. In short — you need to know what your applicant profile is.
For instance, reverse-chronological resumes are great for people with over 10 years of experience and no employment gaps. Here, you need to list all your relevant experience in a reverse-chronological format, starting from the most recent and going back to less recent positions.
Functional skills-based resumes, on the other hand, are great for entry-level applicants, graduate students, or people who have different kinds of experience. It focuses on skills, education, and character traits, rather than experience.
If none of these work for you, and you dream of adopting a more creative approach that makes a difference, the combination (or hybrid) resume format is exactly what you’re looking for. It allows you to focus on both your experience and your skills, making it a ‘best of both worlds’ format. It’s also suitable for those who want to spice things up by adding different creative sections (e.g. ‘life philosophy’ or ‘what my day looks like’).
Here are some additional tips on perfecting your resume layout and style:
- Go for a traditional resume font sized 12p;
- Use standard 1-inch resume margins for increased readability;
- Make sure your resume fits on a one-page template. In case you’ve got 10 years of experience or more, your resume’s length can reach two pages;
- Avoid unwanted editing and plagiarism – save your resume as PDF before sending it to the recruiters.
Want to take it a step further? Learn how to make your resume stand out without relying too much on creativity.
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PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Restaurant Operations Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Want to include something more to your restaurant operations manager resume?
So you’ve already listed details about your education, experience, and skills. You’ve also crafted an amazing summary.
But now you feel a creative urge to showcase your personality and not just your expertise.
We’ve got you! Thanks to our modern templates, you can now include a chart of what your typical day looks like or even a word or two about your life philosophy. All this without sacrificing your Restaurant Operations Manager resume’s professional feel.
Some non-traditional sections for your resume include:
Making your restaurant operations manager resume stand out
You want to make a strong first impression to all recruiters that get a hold of your resume. Sure you do! But how?
Well, the easiest way to stand out is by adding a bit of creativity to your Restaurant Operations Manager resume. You could do this by going for a colorful layout or adding a creative section or two. It all depends on the industry and the position you’re applying for!
For instance, a position in design would allow for a more colorful resume, while a position in finance would probably not.
What makes a great restaurant operations manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
