INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Sales Managers positions are at a 7% growth rate, which is as fast as average. With that said, there are currently 397,900 jobs in the market right now. The total number of jobs is expected to increase by 27,900 to 425,800 in the period of 2020-30.
What’s more, the median annual wage for the Sales Managers jobs was $132,290 in May 2020. The lowest 10% earned less than $63,170, and the highest 10% more than $208,000.
Our conclusion? The Sales Managers job market is wide open for candidates.
Top client account manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
Writing a memorable experience section: client account manager resume edition
Checklist: Ways to make your experience section stand out
- Find balance: use 4-6 bullet points per position;
- Include positions that are relevant to the job you’re applying for;
- Use action verbs when describing your responsibilities and results;
- Highlight your achievements by adding numbers to them (e.g. instead of saying “achieved a steady increase in…”, say “achieved an X% increase in…”);
- Prove that you’re willing to work hard, both individually and in a team.
We’ve gathered the most impressive Client Account Manager experience sections from real Enhancv resumes. Check them out for some additional inspiration!
- Managing all brand partnerships with Twitter India's LCS (Large Client Solutions) customers in Mumbai and Bangalore.
- Responsible for handling a portfolio of 25+ clients contributing to a quarterly revenue of USD 1+ million.
- Led partnerships with third-party API partners to evolve a template for executing large-scale branded innovations.
- Represented India in Twitter's Global CAM (Client Account Management) and APAC CAM Councils.
- Trained Twitter's PLS (Partner-led Sales) teams on Twitter's products, campaign execution and go-to-market strategy.
- Managed project requirements and accomplished objectives by self-monitoring progress and promptly solving issues
- Acquire understanding of key customer needs and requirements.
- Analyse the needs with available resources or perform pre assessment
- Identify the gaps and work with concerned teams to overcome them
- Propose solutions to meet existing customer objectives.
- Perform meetings with existing clients to understand their product enhancement needs.
- Propose the detailed enhancement requests to the product management board
- Closely work with cross functional teams to achieve growth in product development.
- Conduct meetings to explain detailed feature enhancements based on test scenarios to the client.
- Develop trust relationships with clients
- Ensure correct products and services delivery in time.
- Be the bridge between customers and internal teams
- Document the customer requirements and discuss the same with product management team.
- Perform level one inspection and solve client queries.
- Escalate any bugs and glitches in system to support teams and communicate the timeline give to client.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Initiating, Nurturing and Growing Strategic Client Relationships
- Identifying and Targeting Key Client Opportunities
- Leading, Motivating & Managing a Sales Team to Achieve Stretched Individual and Team Targets
- Costing, Pricing, Production and Presentation of Client Proposals, using Contemporary Media and Technology
- Market Analysis and Setting and Executing Sales Operating Plans
- High Value and Sensitive Negotiations
- End-to-end Client Operations with full P&L Accountability
- Developing Effective Sales and Marketing Strategies
- Supervise and manage sales and data analysis activities for 17 Luxury & CPG Top Accounts (30% of Twitter France revenue)
- Handle pitches, brief answers, campaign reports, agency and client relationship
- Closed the historic largest daily revenue for Twitter France with a top Luxury Client.
- Participated in the closing and execution of multi million dollar international upfront deals.
- Performed a quantitative analysis for the Management Team on revenue potential for French based international clients (+50% additional revenue for Twitter France).
- Revamped Twitter France upfront deals strategy, in collaboration with the Management Team (+50% revenue from Upfront Clients in 2019).
- Built a benchmarking model and an automatic campaign report model for french Client Account Managers.
- Supervise and manage sales and data analysis activities for 17 Luxury & CPG Top Accounts (30% of Twitter France revenue)
- Handle pitches, brief answers, campaign reports, agency and client relationship
- Closed the historic largest daily revenue for Twitter France with a top Luxury Client.
- Participated in the closing and execution of multi million dollar international upfront deals.
- Performed a quantitative analysis for the Management Team on revenue potential for French based international clients (+50% additional revenue for Twitter France).
- Revamped Twitter France upfront deals strategy, in collaboration with the Management Team (+50% revenue from Upfront Clients in 2019)
- Built a benchmarking model and an automatic campaign report model for Client Account Managers
- Collaborate with Fortune 250 advertisers to understand their objectives, recommend best practices, and develop effective campaigns
- Educate and consult clients on how to use Twitter's advertising products
- Consistently delivered 95-100% of business objectives year over year
- Measure and report campaign effectiveness
- Manage contracts and renewals, and assist the Sales Finance organization with payables and collections
- Collaborate with Fortune 250 advertisers to understand their objectives, recommend best practices, and develop effective campaigns
- Educate and consult clients on how to use Twitter's advertising products
- Consistently delivered 95-100% of business objectives year over year
- Execute, optimize and analyze advertising programs
- Manage contracts and renewals, and assist the Sales Finance organization with payables and collections
- Collaborate with automotive clients (Honda/Acura, Toyota/Lexus) to understand their objectives, recommend best practices, and develop effective campaigns
- Educate and consult clients on how to use Twitter's advertising products
- Measure and report campaign effectiveness
- Manage contracts and renewals, and assist the Sales Finance organization with payables and collections
- Participated in defining and implementing the Business Development strategy for North America
- Assessed opportunities to implement a proactive and effective strategy to target and acquire new Ultra High Net Worth clients
- Drive sales team towards new business initiatives and sales opportunities both within, and outside of the boutique environment
- Organise and coordinate trade shows within set budgets whilst ensuring branding guidelines where kept to
- Full oversight of back office functions and boutique analysis (CRM, recruitment, P&L, store activities, stock control, reports)
- Maintain knowledge across every product universe; Diamond Jewellery, Watches, Custom Made Pieces
- At all times, a brand ambassador for the group of companies
PRO TIP
Include quantitative data throughout your Client Account Manager resume to impress the hiring manager. Real facts and figures that show off your competency as an audit manager go a long way. Did you reduce the costs of audits? Manage a large team? Boosted efficiency? Show off the real numbers!
Action verbs for your client account manager resume
Recommended reads:
Client account manager resume: crafting a strong skills section
Do this if you want to make your skills section stand out.
- Check the job advert for keywords and add them to your skills section to pass ATS;
- List only skills that are relevant to the position to keep the hiring manager focused;
- Balance between hard, soft, and technical skills;
- Elaborate on some of your strongest skills in other sections of your Client Account Manager resume, e.g. the experience section or your resume’s summary.
Top skills for your client account manager resume
Salesforce
MS Office
CRM
Forecasting
Cold Calling
Business Development
Customer Service
Project Management
Relationship Building
Time Management
Storytelling
Research / Information Gathering.
Critical Thinking
Problem Solving.
Tech Savvy
Networking
PRO TIP
Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.
Client account manager resume header: tips, red flags, and best practices
Checklist for your client account manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Client Account Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
How to write an inspiring client account manager resume summary
Checklist: Writing a resume summary that makes you stand out
- Keep it short and use well-structured sentences;
- Mention your total years of experience in the field and your #1 achievement;
- Highlight your strengths and relevant skills;
- Add keywords from the company’s website or the job description.
Resume summary formula:
PRO TIP
Your summary section should act as a professional taster. Use it wisely. Effectively convey your professional profile and let the hiring manager know that if they hire you, they won’t be disappointed. Make sure to include keywords from the job description too! Elaborate on your abilities further in your experience section. Again, cater to the job description.
Recommended reads:
Making the education section of your client account manager resume stand out
Education section checklist for your client account manager resume:
- List your highest education degree: including your major, year of graduation, and the institution you attended;
- Highlight the extracurricular activities that have helped you gain additional expertise;
- Share more about the certifications you’ve got, especially if they are relevant to the job position;
- Entry-level applicants: Mention relevant courses and projects.
Top certifications for your client account manager resume
Become a master of client and account management
Learn how to effectively manage, retain and grow clients
Key Account Management - Start a Promising Career!
THE Account Management Skills Needed to Become an Accomplished Key Account Manager. Master Client Management Today!
Learn how to get hired as a Digital Account Manager
Learn the skills to build a future-proof career in a fast growing digital industry and maximise your earnings per client
Account Management for Beginners
Practice Partner Relationship Management and Communication Strategies with Real World Scenarios
Ultimate SEO, Social Media, & Digital Marketing Course 2022
Facebook Ads, LinkedIn Ads, Google Ads, YouTube Ads, Bing Ads, Retargeting, Website & Video Creation, SEO, Copywriting
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Client Account Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Client account manager resume: formatting tips & tricks
Which came first: the hen or the egg? This question reminds us of the thing our resume experts hear most often in their job – which comes first: the content or the format? Well, we advise you to pick the format first and then go on with drafting your resume’s content.
And how do you choose a resume format? Well, based on your applicant profile. In general, there are three basic resume formats for you to choose from:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Let’s look at each one of them in more detail:
The reverse-chronological resume format is quite straightforward. Here, you describe all your previous jobs in a reverse-chronological form, meaning your latest job comes first. This resume format is great for people with lots of experience and skills who don’t have any career gaps.
If you are a recent graduate or don’t really have much experience in the industry you’re applying for, go for the functional skills-based resume format. This format focuses on skills and character traits, rather than experience. It makes the hiring manager realize you’re the perfect fit for the role without putting too much emphasis on your work history.
And if you’re looking for something a bit more intriguing and exciting, check out the hybrid resume format. It’s a combination of the reverse-chronological and functional skills-based formats, which makes it great for all types of job-seekers. The hybrid resume allows you to showcase both your professional experience and your skills, education, and additional qualifications. If you’re feeling creative, add a separate section about your typical day or life philosophy.
Our top style and layout resume format tips:
- Go for a standard 12p resume font;
- Choose 1-inch resume margins for a professional and easy-to-read feel;
- ry your best to fit your resume in a one-page template. If you’re a professional with over 10 years of relevant experience, having a two-page resume is also fine;
- Make sure to save your resume as PDF – this will help you avoid unwanted editing and formatting issues.
Read this: How to make your resume stand out
Recommended reads:
PRO TIP
If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.
Other sections that’ll look good on your Client Account Manager resume
Do you want to move beyond the traditional skills, education, and experience section? Easy-peasy!
Just choose one or two additional sections to help recruiters get a fuller picture of who you are, both as a person and as a professional:
Adding a splash of creativity to your client account manager resume
Boring resumes are no longer an option if you’re looking to impress recruiters.
And no matter whether you’re looking to give your old resume a new life or want to start building a new one from scratch, being at least moderately creative is always a good idea. Do this by adding a ‘favorite books’ section or even a pie chart of what your typical day looks like.
What makes a great client account manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
