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5 Retail General Manager Resume Examples & Guide for 2024

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Top Retail General Manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers & results)
  • Relevant skills
  • Education
  • Certifications

How to write a Retail General Manager resume experience section

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Retail General Manager Resume’s Job Experience Checklist:
  • Use 4-6 bullet points per job title;
  • Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
  • Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
  • Start each sentence with a power verb and avoid overused buzzwords;
  • Use either C-A-R or S-T-A-R methodology, when describing your experience.

Check out the examples below when building your experience section. They will help you stand out!

Work Experience
Retail General Manager
Sports Apparel Inc.
2018-01 2022-02
  • Achieved 20% YoY revenue growth by implementing promotional events and optimizing product offerings.
  • Implemented a new inventory management system, resulting in a 15% decrease in stock discrepancies and a more efficient stockroom organization.
  • Developed and executed a customer engagement strategy, leading to a 25% increase in customer satisfaction scores.
  • Coached and mentored 5 assistant managers, resulting in 100% retention of management staff over a 2-year period.
  • Conducted regular performance evaluations and recommended promotions and succession plans for high-performing employees.
Work Experience
Assistant Manager
Fanatics Commerce
2015-06 2018-01
  • Achieved a 10% increase in revenue by leading a team of 15 employees in executing promotional events and optimizing product offerings.
  • Led stockroom organization efforts, resulting in a 20% decrease in stock discrepancies.
  • Developed and executed a customer engagement strategy, leading to a 15% increase in customer satisfaction scores.
  • Conducted regular performance evaluations and recommended promotions and succession plans for high-performing employees.
  • Assumed Manager on Duty responsibilities during peak periods, ensuring smooth store operations.
Work Experience
Retail General Manager
XYZ Sports
2017-01 2022-01
  • Implemented new sales initiatives and training programs that resulted in a 15% increase in sales revenue and a 10% increase in customer satisfaction ratings.
  • Created a new inventory management system that reduced stockouts by 20% and improved inventory turnover by 25%.
  • Developed and launched an e-commerce website that generated $2M in online sales revenue within the first year of operation.
  • Implemented new visual merchandising standards that led to a 5% increase in average transaction value and a 10% increase in conversion rates.
  • Managed the store's P&L to achieve profitability targets and reduced operating expenses by 15% through cost-saving initiatives.
  • Recruited and trained a high-performing team that achieved employee engagement scores in the top 10% of the company.
Work Experience
Assistant Store Manager
ABC Sports
2014-01 2016-12
  • Implemented new sales training programs that resulted in a 10% increase in sales revenue and a 5% increase in customer satisfaction ratings.
  • Coached and developed employees to achieve sales and customer service goals, resulting in a 15% increase in employee engagement scores.
  • Analyzed daily sales and inventory metrics to identify opportunities for improvement and created initiatives to drive operational excellence.
  • Managed the store's P&L to achieve profitability targets and reduced operating expenses by 10% through cost-saving initiatives.
  • Led the store's inventory management efforts, resulting in a 20% reduction in stockouts and a 15% improvement in inventory turnover.
  • Assumed 'Manager on Duty' responsibilities as needed, ensuring compliance with company policies and providing leadership and direction to all employees.
Work Experience
Retail General Manager
Fanatics Commerce
2018-01 2020-05
  • Developed and executed a sales plan resulting in a 20% increase in daily sales.
  • Trained staff on effective customer service techniques, resulting in a 15% increase in customer satisfaction ratings.
  • Implemented inventory management system resulting in a 25% reduction in shrinkage.
Work Experience
District Manager
ABC Retail
2015-06 2017-12
  • Developed and executed a visual merchandising plan resulting in a 10% increase in sales.
  • Implemented cost-saving measures resulting in a 20% reduction in operating expenses.
  • Improved employee engagement and reduced turnover by 15% through staff development initiatives.
Work Experience
Store Manager
XYZ Retail
2012-08 2015-06
  • Developed and executed a marketing plan resulting in a 12% increase in sales.
  • Implemented new store layout resulting in a 10% increase in average transaction value.
  • Improved customer satisfaction ratings from 85% to 95% through staff training on effective customer service techniques.
pro tip icon
PRO TIP

The person reading your Retail General Manager resume will be busy, make sure you never waste their time with fluff.

Action Verbs for your Retail General Manager Resume

Action or power verbs add depth to your experience. They also help you prove that you’ve taken charge of things in the past and are great at problem-solving and decision-making. Use them instead of buzzwords to make your [Job Title] resume the center of attention!

The Best Way to Write Your Retail General Manager Resume’s Skills Section

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A skills section that shows what you’re capable of includes:
  • Keywords from the job advert to help you pass ATS;
  • Both hard and soft skills, incl. technical skills and people skills;
  • Skills that are relevant to the position you’re applying for;
  • No more than 15 skills – to keep your resume readable.
Top skills for your retail general manager resume
HARD SKILLS

Budgeting

Inventory management

Sales forecasting

Marketing strategy

Merchandising

Retail math

Data analysis

Pricing strategy

Supply chain management

Point of sale system

SOFT SKILLS

Leadership

Team management

Communication

Customer service

Time management

Problem-solving

Decision-making

Negotiation

Adaptability

Emotional intelligence

pro tip icon
PRO TIP

Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.

what to write in your resume header
Checklist icon
Retail General Manager resume summary checklist:
  • Your total years of experience
  • The industry you’re coming from
  • One or two most remarkable accomplishments that have helped you - turn into a great professional
  • Short sentences that add value – avoid filler words and phrases
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
pro tip icon
PRO TIP

Read the job description carefully and understand what the hiring company is exactly looking for. After that, write your summary accordingly while highlighting your potential and ability to be the best at that job.

How to write a Retail General Manager resume

There are three basic resume formats you can choose from:

The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.

Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.

Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.

Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.

Here are some more things worth remembering when it comes to formatting your Retail General Manager resume:

Tired of getting rejected? Check out this article on how to craft a resume that stands out!

retail general manager resume example

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