Average resume stats for your industry
Words
452
Pages length
2.3 p
Job titles per resume
Bullet points per job title
11.3
Experience
4.5 years
Top Skills for Center Manager resume
HARD SKILLS
  1. SQL
  2. Microsoft office
  3. Tableau
  4. Salesforce
  5. Jira
SOFT SKILLS
  1. Time Management
  2. Interpersonal Communication
  3. Decisiveness
  4. Delegation
  5. Patience
Resume Background
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INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, Center Manager positions are at a 14% growth rate, which is faster than average. With that said, there are currently 907,600 jobs in the market right now. The total number of jobs is expected to increase by 124,400 to 1,032,000 in the period of 2020-30.

What’s more, the median annual wage for the Center Manager jobs was $87,660 in May 2020. The lowest 10% earned less than $50,990, and the highest 10% more than $156,840.

Our conclusion? The Center Manager job market is wide open for candidates.

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Top Center Manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

How to write the perfect Center Manager resume experience section

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Center Manager Experience Section: Checklist
  • List your positions in chronological or reverse-chronological order;
  • Go for 4-6 bullet points;
  • Add only relevant work experience;
  • Include information about the challenges you’ve faced, the actions you’ve taken, and the results you’ve achieved;
  • Use action verbs instead of filler words.

We’ve selected some of the top Center Manager resumes made using the Enhancv platform to illustrate what a great experience section looks like. Use them as inspiration when building your own resume:

Work Experience
Assistant Contact Center Manager
Cipher Publishing
2016-2017
  • In charge of a group of customer service representatives and team leaders, to make sure the team meets customer needs and any goals set by the client.
  • Customer service: Ability to resolve conflicts and listen to found the root cause of issues, and communicate clearly any information to improve.
  • Leadership skills: Ability to motivate the team to follow procedures and policies.
  • Problem solving skills: Ability to discover root cause of issues and find a solution.
Work Experience
Assistant Contact Center Manager
Monk
2021-2022
  • In charge of a group of customer service representatives and team leaders, to make sure the team meets customer needs and any goals set by the client.
  • Customer service: Ability to resolve conflicts and listen to found the root cause of issues, and communicate clearly any information to improve.
  • Leadership skills: Ability to motivate the team to follow procedures and policies
  • Problem solving skills: Ability to discover root cause of issues and find a solution.
Work Experience
Collision Center Manager
Littel Group
2019-2021
  • Helped lead a team of 57 members to earn the Berkshire Hathaway Automotive National Collision Center of the year award
  • Mentored and developed several employees to ensure efficient and profitable operation
  • Improved paint & materials profitability by closely monitoring usage and eliminating waste using Toyota's "Just-In-Time" principles
  • Ensured first-rate quality to drive sales growth, guarantee total customer satisfaction, and strengthen company image by leveraging technical skills and effective marketing methods
Work Experience
Collision Center Manager
Eco Focus
2018-2020
  • Assisted in leading a team of 42 members to achieve the Toyota Certified Collision Center Triple Crown Award two separate years
  • Applied Toyota's Kaizen principles of continuous improvement by actively evaluating processes and adapting to business changes as needed
  • Refined technician pay plans, boosting overall moral and productivity
  • Developed various visual management strategies to increase overall efficiency and minimize waste
Work Experience
Data Center Manager, Technical Program Management - Electrical Products
Candor Corp
2018-2020
  • Managed a team of technical program managers to deliver data center electrical products globally ranging from 230kV to 480V.
  • Developed and lead multiple simultaneous large scale programs following product life cycle from concept - planning - development - pilot - GA ramp - through full production and successfully delivered global products.
  • Acted as a point of contact for defining "Product Life Cycle" and process deliverables that can be adopted to all products developed in our team.
  • Managed cross-functional teams including design, construction, data center operations, EH&S, quality, product procurement, BIM and R&D.
  • Ensured the validation and verification of products aligning to all Key Performance Indicators and provided visibility to all stakeholder partners on progress.
  • Ensured alignment of products and business goals by developing comprehensive program plans, risks, and coordinating activities within the program schedule and budget.
  • Collaborated and assisted with internal stake-holders to define program design criteria, develop basis of design, establish installation strategy, and internal technical scope reviews.
Work Experience
Datacenter Manager
Cogent Data
2012-2018
  • New Datacenter - Hardware design, choose vendors, planning and budget for Netscenario's new hosting platform.
  • License Manager - follow up license team and report on licenses, reduced licensecost on Citrix by 10% percent in 2017.
  • Budgeting for Datacenter yearly operational cost.
  • Supplier Manager - ensures that all our contracts with suppliers support the needs of the business.
  • Hardware procurement - request quotes and order new equipment that meet our and the customers needs.
  • Compose offers to potential new customers.
Work Experience
Regional Distribution Center Manager
McClure, Leuschke and Balistreri
2012-2014
  • Leader of the largest and busiest Mega Distribution Center operations in the North America Region, 415K Square feet facility, with 150 MM inventory and 100 - 125 employees.
  • Oversees the Safety and Health of all employees in compliance with OSHA and behavioral safety, 1 OSHA recordable safety incident currently with over 400K worked hours.
  • Responsible for receiving of average 12MM pounds of incoming materials, shipping average 40K line items a month, OTD running 98.9%, shipping accuracy 99.8%, total 30K SKU's.
  • Maximize on teams strengths while addressing weakness by consistently being supportive of employees by providing timely and candid feedback.
  • Set clear expectations and goals; communicating and connecting consistently with employees and upper management while developing strategies to maximize productivity and leverage expenses.
  • Maintain a connected operations' strategy that aligns with business development to meet the financial goals of the company, in conjunction with supply chain management.
  • Plays a pivotal role in winning and maintaining contracts with the majors- Shell, Exxon, Chevron, Marathon, Chesapeake, Cononco, Chevron Phillips, PIoneer, Occidental Petroleum, Anardarko, Center Point, En-link, Enterprise, ATMOS among others.
Work Experience
Regional Distribution Center Manager
Strosin, Nolan and Pfeffer
2020-2022
  • Responsible for the operations of the distribution center and the sales branch.
  • Managed, trained and developed all 24 employee.
  • Set clear expectation and goals, communicating consistently with employees and upper management.
  • Delegate responsibility and hold employees accountable.
  • Traveled to branches in the subregion and trained warehouse managers and their teams on processes and procedures in their operation.
  • Conducted facilities audits and assessment.
  • Responsible for the start up of the distribution center, hired all employees, trained and mentored.
  • Developed a safety culture second to none, facility operated for 5 years without a recordable incident.
  • Managed excellent relationship with customers in the reactive upstream market.

Work Experience
Sr. Design Center Manager
Littel Group
2012-2014
  • Increased budget and maintained benchmarks each year since 2007
  • Recruited and developed successful sales and design team.
  • implemented programs to increase efficiency and profitability that were adopted region wide.
Work Experience
Vice President, Financial Center Manager
Jaskolski, Waelchi and Yundt
2018-2020
  • Manage and Lead Financial Center Staff
  • Keep Center in Compliance with B of A Policies and Procedures
  • Manage Financial Center Revenue and Customer Service Goals.
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PRO TIP

Include quantitative data throughout your Center Manager resume to impress the hiring manager. Real facts and figures that show off your competency as an audit manager go a long way. Did you reduce the costs of audits? Manage a large team? Boosted efficiency? Show off the real numbers!

Action Verbs for your Center Manager Resume

Action verbs will make your Center Manager resume sound relevant and professional. They will also help you make a strong first impression. Make sure to use them whenever possible!

Center Manager Resume: How to Write a Strong Skills Section

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The Ultimate Center Manager Skills Section Checklist:
  • Balance between all kinds of hard skills – technical, analytical, etc.
  • When it comes to technical skills, match them to the job description;
  • Add keywords present in the job advert to pass ATS;
  • Don’t forget to list transferable skills such as communication, teamwork, work ethic, and presentation skills.
Top Skills for your Center Manager resume
HARD SKILLS

SQL

Microsoft office

Tableau

Salesforce

Jira

Google Analytics

Project Management

SOFT SKILLS

Time Management

Interpersonal Communication

Decisiveness

Delegation

Patience

Creativity

Self-motivation

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PRO TIP

Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.

what to write in your resume header
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CHECKLIST For Your Center Manager Resume Header
  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
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PRO TIP

Include a link to your portfolio in your Center Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

Center Manager Resume Summary: Things to Include and Things to Avoid

what to write in your resume summary
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Job-winning Center Manager resume summary checklist:
  • Mention your total years of experience in the field;
  • Highlight one or two of your top achievements;
  • Avoid getting into too much detail – you’ll do that in the experience section;
  • Focus on short sentences that are easy to read and add value to your application.
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Resume Summary Formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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PRO TIP

Your summary section should act as a brief but informative introduction to your experience section. In this section you should go into more depth about what you have done, and how you did it.

Highlighting Education, Courses, and Certifications in Your Center Manager Resume

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Education Section Checklist:
  • What? Where? What’s the result? Answer these questions when mentioning education and courses on your resume;
  • Give preference to courses and degrees that are relevant to the job position;
  • Be honest! Some recruiters love checking with colleges and universities to see if you’ve really been enrolled in them;
  • Share more about certifications that have helped you turn into a professional, and mention the bodies that have issued them.
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Top Certifications for your Center Manager resume
certification image
Microsoft SCCM/Endpoint Configuration Manager for Beginners

The fluff-free SCCM course that shows you how to install and administrate SCCM within your network, screen-by-screen

certification image
Learning Path: Microsoft System Center Configuration Manager

Manage your infrastructure and build advanced, practical concepts with Microsoft System Center Configuration Manager

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Microsoft SCCM Training

Microsoft SCCM Training

certification image
Introducing System Center Configuration Manager

Get started with the powerful Configuration Manager.

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SCCM 2016 - Learn System Center Configuration Manager Today

Sccm-training for beginners. I will show you step-by-step how to install and administer SCCM 2016 & improve your career!

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PRO TIP

There are dozens of certifications that you can claim as a Center Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.

Center Manager Resume Format 101

If a couple of years ago Center Manager resumes could be text files with no graphic elements, today’s recruiters need a bit more to remember you.

And yet, you can still choose between three basic resume formats:

But when it comes to choosing the right format for your Center Manager resume, there are two factors to keep in mind: your experience and whether you’re looking for an industry change.

The reverse-chronological format is the most common one. That being said, it gives recruiters exactly what they’re used to in terms of order and information. However, it’s not suitable for applicants with employment gaps or not enough experience.

We at Enhancv suggest the functional skills-based resume format for people with limited work experience who find reverse-chronological resumes irrelevant. This format showcases the applicant’s most significant accomplishments, skills, and strengths.

Don’t miss our resume format checklist:

Looking for more tips? Check out our job-winning guide for crafting a resume that gets you remembered!

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PRO TIP

If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.

Other sections for your Center Manager resume

If the position you’re applying for allows for that, you can include some non-traditional sections in your resume. This will add a bit more depth to your application and will also give the hiring manager a better idea of who you are as a person.

Some ideas include:

A Center Manager Resume Recruiters Would Love

You’ve drafted an amazing Center Manager resume, but are still not sure whether it will make a strong first impression? After all, recruiters go over tens of resumes each day, right?

Right! And the recipe for getting their attention includes a dash of creativity.

What’s more, a creative resume is perfect for adding your personality to the mix. For example, you could mention your favorite books, quotes, movies, or even what your day usually looks like.

Regardless of what you choose, make sure your levels of creativity match the industry, the company, and the position. Otherwise, your resume might look silly and inapt.

day of my life on resume   Enhancv resume section

What Makes a Great Center Manager Resume: Key Takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.

Looking to build your own Center Manager resume?

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Author image
Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about career change, development, and how to stand out in the job application process.