Receptionist Resume Example and guide for 2019

Whether you’re already a receptionist or looking to achieve this, this resume guide is going to show you just how easy it is to build an memorable resume. With this guide, you'll be able to learn the best practices for describing your skills and experience, together with a real-life receptionist resume example for 2019. Here’s a list of what else we’ll cover in this receptionist resume guide.

See resume example
Loretta Benson
Receptionist
+359 88 888 8888
help@enhancv.com
www.example.com
Burlington, NJ
Education
Bachelor of Economics
University of Burlington2006 - 2010
Burlington, NJ
GPA
3.15 / 4.0
Experience
Receptionist
Noor Eye Hospital2015 - Ongoing
Burlington, NJ
Answered incoming calls and responded to approximately 100 patient inquiries daily
Developed familiarity with two EMR (Electronic Medical Record) systems, ICD-10 codes, and appointment scheduling
Receptionist
Private Homes Ltd.2013 - 2015
Burlington, NJ
Managed incoming calls
Having 8 months experience on reception, I've managed to increase user satisfaction by 20%
Commercial Apprenticeship
Data Source2011 - 2013
Burlington, NJ
Got 9.2 rating from our customers
Intern
Super U2010 - 2011
Burlington, NJ
My time
ABCDEFGH
A
Reading
B
Syncing with the team
C
Travelling
D
Family time
E
Photography
F
Communicating
G
Playing tenis
H
Building leadership skills
Skills
Front deskFront officeCustomer serviceMicrosoft OfficeData entry
Languages
EnglishNative
ChineseProficient
GermanBeginner
My Life Philosophy
Do not mind anything that anyone tells you about anyone else. Judge everyone and everything for yourself.Henry James
Passions
Tenis
Music
Traveling

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5 Best components of an Receptionist Resume:

  • Experience relevant to the job you’re applying for
  • The right skills for the role (based on the job posting)
  • Quantifiable achievements (e.g. Helped Student Hotel raise their guests' satisfaction by 20%)
  • Examples of what makes you unique (What a day of your life looks like or your favorite books)
  • What you’re most proud of (displayed creatively)
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What are the best practices to write an experience section for a Receptionist resume?

What every Receptionist resume needs to include is a strong list of professionally presented experience. Let’s take a look at how to do that.

Be Specific!

When writing your experience section, keep in mind that it's more important to show rather than tell. Keep your bullets simple, short and straight to the point. In each bullet of your receptionist resume experience section mention the impact you had in your previous position. Make sure every point is accompanied with a concrete example. So don’t just say you’re great at communication, demonstrate it.
Resume Strengths Example

Not just logical, but chronological too!

We already covered that your experience needs to be impact-oriented. The next step is start selecting which experience to include in your receptionist resume and how to order it. It's best to keep it chronological. That means starting from the most recent position and continue further down. Also, carefully curate what experience you show (don’t just overwhelm the reader with everything you’ve ever done). The key here is to make tough choices and only include what a recruiter wants to see.

What's the average experience on resumes VS job description for a Receptionist?

We compared 114, 000 resume examples and job offers and found that the average experience required for a Receptionist job required by employers is less than 1.5 years. At the same time, the average amount of experience in a receptionist resume is above 3 years. That's all great but if you come across as overqualified to a potential employer, you might loose your chances. The rule of a thumb is to tailor your resume to the job description and only leave the relevant experience in.

Average Experience On Resumes vs Job Offers

3yrs3mo
avg. experience on resumes
vs.
1yr5mo
avg. experience on job offers

 Source: enhancv.com

Resume Experience Example

Best skills for a Receptionist resume

What steps to follow when adding skills to your receptionist resume

  • List all the soft and hard skills you have in one place.
  • Check the job description for a Receptionist and write all the skills mentioned in it down too.
  • See which skills correlate, and those are the ones your Receptionist resume needs to feature.

What are the top 5 skills for receptionist resume:

  • front desk
  • front office
  • customer service
  • data entry
  • microsoft office

Top 5 Skills On Receptionist Resumes vs Job Offers

SkillIn resumesIn job offers
front desk75.00%66.00%
front office57.88%22.40%
customer service56.63%51.60%
data entry53.31%11.30%
microsoft office50.90%12.30%

 Source: enhancv.com

Cause and Effect - Tell them how you made a difference!

Who likes buzzwords? Nobody! Your potential employer has surely read a thousand times about how someone was responsible for or improved something without any concrete numbers to back it up. As a result, these resume skills that aren’t quantified largely get ignored or even count against you. Again, the solution is to focus on concrete numbers which demonstrate your impact as a receptionist. So instead of “welcomed guests” write “helped 150 guest per day have a fast and easy check-in” Those kinds of resume action words really stand out and leave a strong impression.
Resume Skills Example

Unique content ideas for a Receptionist resume

Recruiters and hiring managers read hundreds of resumes every day. That's why you need to make your receptionist resume stand out for the right reasons. That means showing your personality, not just your professional experience. Your future employer is far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
Unique Resume Example

Tell them what you’re proud of!

In your Most Proud Of section you can include something interesting about yourself, show where your true strengths are. You can share a story about overcoming hardship, learning an important life lesson, or just a triumph you had that means a lot to you. Either way, this is one of the best places to make your bank teller resume really stand out.
Make your resume stand out
Writing a resume can feel quite overwhelming. We hope our guide for a receptionist resume will help you with writing a resume to be confident in in 2019.

Trying to land an interview? Check out more winning resume examples for inspiration.

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