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Entry Level IT Resume Samples and Writing Guide for 2021

Volen Vulkov Avatar
Volen Vulkov, Resume Expert
8 minute read
Last updated on 2021-05-26
Roberto Silva
Entry Level IT Support Technician

+359 88 888 8888

help@enhancv.com

São Paulo, Brazil
Experience
Corporate Credit AnalystBorer Ltd
2017 - Ongoing
São Paulo, Brazil
Borer Ltd is the biggest corporate banking in Latin America.
Increased credit line approvals of $4.5 Million for Fiscal Year 2006 with a low charge off rate of 4.5%
Recognized as best performer in division (2011).
Administered company-wide SAP and Active Directory servers for an organization of 30,000 employees
Leading Corporate & SME Credit AnalystBouchard
2013 - 2017
São Paulo, Brazil
Bouchard is member of large Italian UniCredit Group which operates in around 17 countries. It is a leading investment bank in Bosnia and Herzegovina, both for retail and corporate Clients. As a Leading Credit Analyst my main responsibilities and achievements were:
Earned Outstanding Collection Call for 2005.
Reduced credit approval time for new clients from 4 business days to only 2 hours.
Managed 4 projects including one that was business critical.
Named Employee of the month just after 4 months from joining Vermeg.
Served as a effective backfill for 4 out of 5 Business Units of Ford, reflecting one team behaviour
Corporate Credit AnalystStreich
2012 - 2013
São Paulo, Brazil
Streich is the biggest corporate banking in Latin America.
Time reduction achieved by 35%
Led team to provide Oracle R12 "out-of-the-box" functionality rather than costly invasive customization.
200+ credit analyses reports completed with a 100% approval rate by credit committee.
Achievements
Multi-geography roll-out
Been part of highly efficient team rolling out a custodian platform product across 36 countries in East Asia and Middle East.
Customer recognition
Recognized for excellent customer service and crisis management
Languages
ItalianNative
EnglishAdvanced
SpanishBeginner
Passions
Martial Art - AIKIDO 3 DAN Aikido Kobayashi Ryu
Master
CrossFit
I train 5 days a week
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If the information technology field was a building, you'd want to reach the penthouse.

But that requires getting your entry level IT resume past the hiring manager who acts as the bodyguard.

When you make the decision to pursue a career in IT, it’s important to take a hard look at your prior experience.

By carefully thinking about your past roles through the lens of the role you’d like to get, you may find a treasure trove of relevant experience.

And that experience will be necessary to write an effective entry level IT resume that stands out and makes the recruiter take notice.

You have to show that you have the skills and attitude to make it in the competitive IT field.

Even if you don't have a ton of experience, your entry level IT resume can make an impact.

That's what this guide is here to do for you.

This guide will provide you with the following:

  • 8+ entry level IT resume samples that will show you what will catch a recruiter’s attention
  • How to write a solid entry level IT resume with no or little experience
  • The achievements and activities you can showcase in your resume
  • Specific guidelines for seeking an entry level position in technical support

After reading this guide, you’ll be able to confidently present yourself to a recruiter and separate yourself from the competition to land your first job in the IT world.

Entry Level Informational Technology (IT) Resume Sample

How to write an Entry Level IT resume?

Many employers post a job looking for a “unicorn.” They want someone with years of experience looking to make an entry-level salary.

If you see a job posting that interests you, don’t stress that you don’t have a ton of experience.

For an Entry level IT resume, no one is going to expect you to be a master at building IT teams.

We’re here to help you get noticed and get interviewed.

Focus on the following sections in your resume to have a higher chance of making it past the initial round of resume reviews.

5 sections that make up a great Entry Level IT resume

  1. Resume objective or summary
  2. Work experience
  3. Skills
  4. Education
  5. Certifications or Training

One main goal is to showcase your soft skills throughout your resume.

While you may lack some of the skills listed in job postings, “soft skills” can be surprisingly important and many skills are transferable into IT roles.

For example, if you’re looking to start in a help desk position, things like communication, customer service, familiarity with Microsoft Office, and other common skills can be a huge boost to your resume.

Above all, make sure you tailor any past experience to the job you’re seeking. Connect the dots so the recruiter sees how your talents match up with what they are looking for in a candidate.

For more information on the best resume formats, read our guide:The Best Resume Formats You Need to Consider (5+ Examples Included).

Entry-level IT resume objective: how to make it great

An entry level IT resume objective can be tricky to write. How do you sum up what you’re looking for in a career in one sentence?

Good news—you don’t have to.

Traditional career objectives are out, at least in the eyes of hiring professionals.

Don't say things irrelevant to the position you’re trying to get. It wastes words and won’t make a difference.

Here is an example of a standard objective:

Summary
To obtain a position with a forward-thinking company that will expand my skills and allow me to grow as an IT professional.
WRONG

Notice how that doesn’t actually say anything of substance?

Instead use a headline-style line that states the specific job you are seeking:

Summary
To become an entry-level C++ programmer at XYZ Corporation.
RIGHT

This will show that you took the time to personalize your resume rather than send out the same file to everyone.

If you’re looking to craft a compelling resume objective instead, read our writing tips at10 Resume Objective Examples You Need to Steal (How-to-Guide).

Entry-level IT resume summary tips

SInce you’re relatively (or completely) new to the IT industry, you need a great summary to catch attention.

But what can you say when you’ve had such little experience?

The summary should display what you bring to the table that will benefit the company’s IT department. Take this opportunity to make your professional skills shine.

To take things a step further, you should also use this section to list personal qualities that aren’t found elsewhere in your resume. Keep them focused on the job description.

One common mistake is to substitute skills and experience with goals in the summary, like in this example:

Summary
Detail oriented professional seeking dedicated to world class quality. Born leader with the ability to lead teams to process and manage large volumes without compromising service or quality.
WRONG

Does that say, “Qualified Applicant” to you? Probably not. It gives no real information on what the candidate can actually do for the company—just what the candidate believes he/she can do.

Instead, choose 3-4 impressive items from your resume that show you’ll be an asset for the organization.

You can also add in a statement that shows personal growth or desire to learn.

Summary
Recent graduate with solid IT experience. Worked to improve processes and procedures for clients and employers. Solid experience managing servers and cloud-based tools (Cloudfoundry, GIT, AWS). Love learning new skills and information every day. Not afraid to do the research needed to increase my knowledge and abilities.
RIGHT

Also, remember that quality experience doesn’t have to be IT-related. The summary can highlight other skills that are relevant to the position.

These can include:

  • Ability to work independently or as part of a team
  • Success at respecting and meeting deadlines
  • Attention to detail and quality
  • Knack for juggling multiple tasks and priorities

Remember to be honest about what you can do and have done or your application will land in the “Do Not Hire” pile.

For more tips on crafting an attention-grabbing resume summary, check out our guideResume Summary: How-To Guide (30+ Examples You Need To See).

Entry-level IT resume with no experience

How can you grab attention when you don’t have much (if any) experience?

FIrst, avoid showing off irrelevant information to appear better suited for the company.

Experience
Assistant ManagerABC Company
02/2018 - 11/2019
San Diego, CA
Managed staff of 10 for company events and trade shows.
Responsible for all budget development and management.
Named ‘Employee of the Month’ on three occasions.
Ensured strict enforcement of all brand standards.
WRONG

This shows professional qualities that aren’t needed for an entry level IT person.

Focus on important skills: hardware/software usage or installation, training, and security.

Experience
Assistant ManagerABC Company
02/2018 - 11/2019
San Diego, CA
Implemented lead tracking software for events and trade shows. Trained 5 staff members on the platform.
Installed new VOIP phone system to increase productivity and reduce costs.
Performed risk analysis for the company's web-based platforms and increased network security by developing and implementing proper protocols.
RIGHT

Now that seems more like a person the company will want to hire, doesn’t it?

Also, don’t list skills instead of past accomplishments.

Experience
Assistant ManagerABC Company
02/2018 - 11/2019
San Diego, CA
Highly competent manager or staff, projects, and finances.
Dedicated customer service professional with advanced interpersonal communication skills.
Expert programmer with the ability to code quickly with minimal errors to the delight of management and clients.
WRONG
Experience
Assistant ManagerABC Company
02/2018 - 11/2019
San Diego, CA
Developed scalable, distributed data architectures for several research projects.
Increased hardware productivity by 20% while reducing raw material consumption with 20% by improving process controls.
Installed inventory tracking software system that reduced inventory costs by 35%.
RIGHT

Remember, IT experience can come from anywhere.

Volunteer for charitable, religious, or non-profit organizations that can’t afford an IT staff. Or offer to work for free in exchange for a professional reference.

For more ideas on how to create an actionable resume experience section, check out our guideHow to Describe Your Resume Work Experience.

Skills to include on an entry level IT resume

When it comes to an entry level IT resume, there are two types of skills that you can highlight: technical and “soft.”

Technical skills to include on your entry-level IT resume

  • Programming languages
  • Operating systems
  • Protocols
  • Hardware/software
  • Methodologies

A common mistake is to put all technical competencies on your resume. A better tactic is to only put the skills relevant to the role for which you are applying.

For example, a network support position doesn’t require Java or Dreamweaver skills.

Showcase the “soft” skills that show the type of person/employee you are. These can make you stand out from the candidates who only focus on the technical.

Interpersonal Skills to Include on Your IT Resume

  • Leadership
  • Communication
  • Adaptability
  • Problem Solving
  • Critical Thinking
  • Interpersonal
  • Perceptiveness
  • Decision Making
  • Persuasion
  • Dependability

These skills can make your resume unique, but don’t overuse them or use them improperly.

After all, if a person you don’t know says that he/she is honest, will that make you trust him/her?

Ironic, isn’t it?

Are you still not sure what skills will win recruiters over? Check out our guide onHow to Create A Resume Skills Section To Impress Recruiters (+10 Examples You Need to See).

Resume tips for entry-level IT Technical Support positions

You can get an entry level technical support position even if you don’t have an extensive IT background.

Here are some tips for you to consider while creating your technical support resume:

  • Emphasize your educational background and accomplishments, including GPA and awards
  • Highlight transferable technical and “soft” skills that relate to a support position
  • List strengths that are desirable and relevant to the IT field
  • Keep employment history brief and focused on outcomes rather than outputs

You also need to show you can solve issues quickly and efficiently.

Your resume will be more attractive to hiring professionals by showing a mix of service and support experience.

Other sections to include on your resume

Depending on the company, job seniority level and your location, you may want to include more sections to your Entry Level IT resume:

That’s how to write a great entry level IT resume

Now you know what you need to do to get the recruiter’s attention. Some key points to remember:

  • Tailor the information in the resume to the job description and company
  • Focus on your accomplishments more than your skills
  • Translate your skills and previous experience to the IT sector
  • Include statements about personal/professional growth and discovery
  • Don’t say anything you don’t mean or can’t do—it will cause serious issues later in the hiring process
  • Gain experience through volunteer, part-time, or freelance work

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