Average resume stats for your industry
Words
441
Pages length
2.2 p
Job titles per resume
4.5
Bullet points per job title
11.6
Experience
11.6 years
Top Skills for It Operations Manager resume
HARD SKILLS
  • Python
  • Java
  • Javascript
  • SQL
  • GIT
SOFT SKILLS
  • Communication
  • Organisation
  • Analytical thinking
  • Creativity and innovation
  • Accountability
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Resume Background
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INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, IT Operations Manager positions are at a 11% growth rate, which is faster than average. With that said, there are currently 482,000 jobs in the market right now. The total number of jobs is expected to increase by 52,700 to 534,700 in the period of 2020-30.

What’s more, the median annual wage for the IT Operations Manager jobs was $151,150 in May 2020. The lowest 10% earned less than $90,430, and the highest 10% more than $208,000.

Our conclusion? The IT Operations Manager job market is wide open for candidates.

Top IT Operations Manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

How to write a IT Operations Manager resume experience section

IT Operations Manager Resume’s Job Experience Checklist:

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  • Use 4-6 bullet points per job title;
  • Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
  • Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
  • Start each sentence with a power verb and avoid overused buzzwords;
  • Use either C-A-R or S-T-A-R methodology, when describing your experience.

The work experience samples below come from real IT Operations Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:

Work Experience
IT Operations Manager
Vortex Solar
2018-2020
  • Provide technical leadership and management direction to the IT Operations team for both classified and unclassified environments.
  • Oversee the administration and monitoring of IT enterprise classified and unclassified networks, applications, servers, storage, and database.
  • Manage change control for the local Albuquerque site office which includes multiple environments.
  • Manage multiple projects throughout the project lifecycles.
  • Manage conflicting priorities, deliverables and schedules.
  • Foster a highly effective teamwork environment where accountability, clear effective communication, and a high level of customer service is demonstrated on a daily basis.
  • Possess extensive knowledge of IT policies, standards, procedures and best practices.
  • Manage vendor relationships and negotiate contracts to support the enterprise applications, network & server environment.
  • Review service deliverables to ensure quality with adherence to processes, standards, and regulatory requirements. Identify potential risks and issues that may affect IT enterprise systems.
  • Design, implement and ensure efficient maintenance and ensure compliance to all disaster recovery plans.
  • Conduct regular meetings with IT team members to review daily activities, projects staffing requirements, resources.
  • Collaborate with all IT teams and stake holders across the enterprise.
Work Experience
IT Operations Manager
Admire Arts
2011-2018
  • Developed automation framework and seamless implementation of shift left services from L2 to L1 and L1 to Automation
  • Weekly/Monthly operational review of support operations with customer
  • Governing SLA & OLA management and ensuring other contractual compliance with the client
  • Managed team of 20 based in India & Mexico serve as first point of contact for IT Infrastructure Monitoring and scheduled/adhoc task implementation team
Work Experience
IT Operations Manager
Hahn Inc
2009-2014
  • Lead development of all operational support programs and processes, which contributed to securing long-term business, optimizing levels of productivity and sustaning overall project success.
  • Establish standardized processes for development, documentation and quality assurance.
  • Setting up the company’s Infrastructure, By doing a detailed cabling of the LAN, Routers, and Switches etc….
  • Prepared and executed an IT strategy that reduced administrative costs and direct labor costs while actualizing 23% increase in company revenue over the first qarter.
  • Spearheaded Infrastructure Renovation Project and implemented system that improved reliability, enhance efficiency and established scalability for future growth.
  • Currently building the company’s ERP Software with a third Party Vendor, we are at the integration stage.
  • Drawing up the company’s IT budget in consultation with all business divisions, senior managers and key staff.
  • Identifying staff development and training needs and then putting Together bespoke training packaged for them.
  • Leading the design & implementation of new technology in the company as determined by its requirements.
  • Ensuring that the IT team is always focused on the company’s IT requirements & delivers an outstanding service.
  • Keeping an eye on all the businesses IT setup by tracking, monitoring and reporting on company operations.
Work Experience
IT Operations Manager
Movie Intense
2016-2017
  • SAP ERP Basis
    • SAP Installation, System Copy, SAP Tunning, Administration.

  • Servers & Administrations
    • VMware ESXI, vSphere & Vcenter Server (Installation, Administration)
    • Windows (2008 – 2019) server, Domain controller, Additional domains DNS and DHCP servers, File server & printer server …. Etc.
    • Linux Suse (Installation, Administration)
    • Commvault Backup solution (Administration)
    • Exchange Server (2010 – 2016) Administration.
    • Antispam (Symantec – TrendMicro) for Exchange.
    • Antivirus server (Symantec – TrendMicro - MacAfee)

  • Information Security
    • Fortigate D200

  • NETWORK Infrastructures
    • All kind of switches L2, L3 Configuration (HP, Cisco).
    • All kind of topology

  • Servers Hardware
    • Intel Servers Preparation, Installation.
    • IBM Storage V7000.
    • IBM HMC, Power 8 servers, AIX 7, Power VM (Administration).
    • Surveillance Systems planning, Design, installation & management.

PRO TIP
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Include quantitative data throughout your IT Operations Manager resume to impress the hiring manager. Real facts and figures that show off your competency as an audit manager go a long way. Did you reduce the costs of audits? Manage a large team? Boosted efficiency? Show off the real numbers!

Action Verbs for your IT Operations Manager Resume

At Enhancv, we went through countless IT Operations Manager resumes and uncovered which are the unique words people use to spice up their resumes. Forget about buzzwords - use these power words instead to make your experience section shine.

IT Operations Manager Resume Skills’ Tips & Tricks to Impress Recruiters

Resume Skills Section Checklist:

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  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your IT Operations Manager resume
HARD SKILLS
  • Python
  • Java
  • Javascript
  • SQL
  • GIT
  • HTML
  • MySQL
  • CSS
  • Jira
  • C++
SOFT SKILLS
  • Communication
  • Organisation
  • Analytical thinking
  • Creativity and innovation
  • Accountability
  • Flexibility
  • Eager to learn
  • Perseverance
  • Problem solving
  • resourcefulness
PRO TIP
pro tip icon

When describing your experience, don’t go too far from its terminology. Recruiters use ATS systems to filter resumes based on them having certain keywords, so make sure you use at least a few keywords mentioned in the job description.

what to write in your resume header

CHECKLIST For Your IT Operations Manager Resume Header

icon book open

  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
PRO TIP
pro tip icon

Include a link to your portfolio in your IT Operations Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

IT Operations Manager Resume Summary Best Practices

what to write in your resume summary

Checklist: What to include in your IT Operations Manager resume summary:

icon book open

  • Years of experience;
  • Highlight top 3 skills and proficiencies;
  • One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
  • Use short, direct sentences - but no more than three - to keep the HRs interested.
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Resume Summary Formula:

Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
PRO TIP
pro tip icon

When writing a resume summary or objective, avoid first-person narrative.

Listing Your Education, Certifications and Courses

Resume Education Section Checklist:

icon book open

  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.

Top Certifications for your IT Operations Manager resume

Certification Image
IT Management Fundamentals - From IT Tech to IT Manager
The knowledge and expertise you need to know to become an IT manager and develop those skills
Certification Image
IT operations
IT service operations
Certification Image
IT service operations and Service Desk management
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam.
Certification Image
Business Accounting & Finance for Non-Specialist Managers
Understand business finance and the effect it has on business operations
Certification Image
Risk Management for Cybersecurity and IT Managers
The management's guide to understanding Risk Management decisions in cybersecurity and information technology (IT)
PRO TIP
pro tip icon

If you hold a certain major and a minor, your majors should be mentioned first.

IT Operations Manager Resume: Additional Writing & Formatting Tips

There are three basic resume formats you can choose from:

The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.

Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.

Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.

Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.

IT Operations Manager Resume Summary best practices

Here are more resume tips regarding your layout and style:

To take it a step further, check out how your resume can stand out without leaning too much on the creative side.

PRO TIP
pro tip icon

If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.

Other sections to include in your resume

Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your IT Operations Manager resume:

IT Operations Manager Resume: How to Make Yours More Creative & Stand Out

When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your IT Operations Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.

day of my life on resume - Enhancv resume section

What Makes a Great IT Operations Manager Resume: Key Takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
Volen Vulkov Avatar
Volen Vulkov
8 minute read
Updated on 2022-03-25

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