5 Medical Administrative Assistant Resume Examples & Guide for 2023

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Top Medical Administrative Assistant sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers & results)
  • Relevant skills
  • Education
  • Certifications

What to write in your Medical Administrative Assistant experience section

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Medical Administrative Assistant Experience Section: Checklist
  • List your positions in chronological or reverse-chronological order;
  • Go for 4-6 bullet points;
  • Add only relevant work experience;
  • Include information about the challenges you’ve faced, the actions you’ve taken, and the results you’ve achieved;
  • Use action verbs instead of filler words.

We’ve collected some of the top resume experience sections from real Enhancv users. Check them out when drafting your own Medical Administrative Assistant resume!

Work Experience
Medical Administrative Assistant
ABC Medical Group
2019-01 2022-05
  • Maintained accurate and up-to-date patient records for a facility of over 1000 patients.
  • Scheduling and managing appointments for up to 5 physicians to ensure that patients were seen in a timely manner.
  • Prepared and submitted insurance claims, ensuring that all information was correct and up to date, resulting in a 15% decrease in rejected claims.
  • Developed and maintained a system for tracking patient information and medical history, resulting in a 20% reduction in patient errors.
  • Collaborated with the medical team to ensure compliance with medical law and ethics, resulting in a 100% compliance rate.
  • Trained and supervised new medical office clerks, ensuring that they had the skills and knowledge needed to perform their duties.
  • Assisted with transcription and coding tasks, ensuring accuracy and compliance with medical terminology and procedures.
Work Experience
Electronic Medical Records Clerk
XYZ Hospital
2016-08 2018-12
  • Entered and updated patient information in the electronic medical record system, resulting in a 50% decrease in errors.
  • Coordinated with physicians and other healthcare professionals to ensure that electronic records were accurate and up-to-date, resulting in a 75% increase in record accuracy.
  • Managed and maintained the electronic records system, ensuring compliance with hospital policies and procedures, resulting in a 90% compliance rate.
  • Trained and assisted new electronic medical records clerks, ensuring that they had the skills and knowledge needed to perform their duties.
  • Developed and maintained a system for tracking patient information and medical history, resulting in a 20% reduction in patient errors.
  • Collaborated with the medical team to ensure compliance with medical law and ethics, resulting in a 100% compliance rate.
Work Experience
Medical Administrative Assistant
ABC Hospital
January 2019 Present
  • Improved patient satisfaction by 20% by effectively communicating with patients and resolving their inquiries and concerns
  • Reduced billing errors by 15% by implementing a new billing system and regularly checking claims for accuracy
  • Managed appointment scheduling for 5 physicians, ensuring optimal use of their time and reducing wait times for patients
  • Developed and maintained a comprehensive patient database, improving record keeping and streamlining patient care
Work Experience
Medical Receptionist
XYZ Clinic
June 2017 December 2018
  • Handled 100+ patient inquiries daily, ensuring patients received prompt and courteous service
  • Managed appointment scheduling for 3 physicians, reducing wait times for patients by 10 minutes on average
  • Implemented a new filing system, reducing time spent searching for patient files by 30%
  • Assisted with transcription of physician notes and patient information, ensuring accurate record keeping
Work Experience
Medical Administrative Assistant
ABC Hospital
01/2019 Present
  • Improved patient satisfaction by ensuring efficient and timely check-in and check-out processes.
  • Implemented a new system for tracking patient appointments resulting in a 15% decrease in patient no-shows.
  • Streamlined the insurance verification process resulting in a 30% reduction in claim denials.
  • Assisted with billing and coding procedures resulting in a 15% increase in revenue.
  • Trained and supervised new front desk staff resulting in a 50% decrease in errors.
Work Experience
Medical Receptionist
XYZ Clinic
06/2016 12/2018
  • Created and implemented a new system for managing patient records resulting in a 25% reduction in errors.
  • Coordinated with insurance companies to verify patient coverage resulting in a 20% decrease in claim denials.
  • Maintained office supplies and equipment inventory resulting in a 10% decrease in expenses.
  • Assisted with billing and coding procedures resulting in a 15% increase in revenue.
  • Trained new employees on office procedures and policies resulting in a 50% decrease in training time.
Work Experience
Front Desk Coordinator
MNO Medical Center
01/2014 05/2016
  • Implemented a new system for tracking patient appointments resulting in a 10% decrease in wait times.
  • Assisted with billingand coding procedures resulting in a 20% increase in revenue.
  • Collaborated with healthcare providers to coordinate patient care resulting in a 15% increase in patient satisfaction.
  • Maintained inventory and ordered office supplies resulting in a 10% decrease in expenses.
  • Assisted with hiring and training new front desk staff resulting in a 30% decrease in turnover rate.
pro tip icon
PRO TIP

Include quantitative data throughout your Medical Administrative Assistant resume to impress the hiring manager. Real facts and figures that show off your competency as an audit manager go a long way. Did you reduce the costs of audits? Manage a large team? Boosted efficiency? Show off the real numbers!

Action Verbs for your Medical Administrative Assistant Resume

Action verbs are a great addition to your [Job Title] resume because they point recruiters to the fact that you’re willing to take the initiative and work hard to achieve your goals. Use these power words to stand out:

Medical Administrative Assistant Resume: Crafting a Strong Skills Section

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Checklist for an impressive Medical Administrative Assistant resume skills section:
  • List both hard and technical skills that are important for the role;
  • Check what the job description says and add some keywords based on that;
  • Focus only on relevant skills;
  • Try not to list things such as “communication”; rather, highlight your soft skills in other sections of your Medical Administrative Assistant resume.
Top skills for your medical administrative assistant resume
HARD SKILLS

Medical terminology

Healthcare coding and billing

Electronic health records (EHR) software

Data entry and analysis

Insurance verification

Medical transcription

Medical office management software

Appointment scheduling

Medical records management

Inventory management

SOFT SKILLS

Excellent communication skills

Strong attention to detail

Customer service skills

Problem-solving skills

Teamwork and collaboration

Time management skills

Organizational skills

Adaptability and flexibility

Ability to work under pressure

Ethical and professional conduct

pro tip icon
PRO TIP

Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.

what to write in your resume header
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Impressive Medical Administrative Assistant resume summary checklist:
  • Point out the achievements that make you a valuable applicant;
  • Mention the total years of experience you have;
  • Highlight the things you believe make you the best fit for the position;
  • Keep it short: aim at having no more than 3-5 sentences.
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
pro tip icon
PRO TIP

You’re not going to get hired simply because of a good summary or objective. However, your recruiter can bump you up in front of similarly experienced candidates who didn’t demonstrate such passion and drive.

The Right Format for Your Medical Administrative Assistant Resume

When it comes to formatting your Medical Administrative Assistant resume, there are certain things you need to keep in mind. These include your level of expertise, your total years of experience, and the position and company you’re applying for, to name a few.

You can choose between three basic resume formats:

The reverse-chronological format is just that – all your experience listed in a reverse-chronological way. It’s great for experienced professionals who have been in the industry for many years and have no career gaps.

The functional skills-based resume, on the other hand, focuses on skills, education, and personality traits, rather than experience. This makes it great for graduates, people with less experience, or bigger career gaps. The idea is to show you’re the perfect match without putting too much emphasis on your lack of relevant experience.

If none of these sound suitable, go for a hybrid (or combination) resume. It’s a mix of experience, skills, and personality traits. It’s also considered modern and innovative because of its non-traditional structure and sections. Here, you can add details about what your typical day looks like or what your life philosophy is. In short, the hybrid resume format shows who you are, both as a professional and as an individual.

Here’s our resume format and style checklist:

And in case you want to go the extra mile, check out our guide for crafting a resume that stands out.

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