Top VOIP Network Engineer sections that make the best resume
- Header
- Professional summary
- Experience (with numbers & results)
- Relevant skills
- Education
- Certifications
Things to remember when writing your VOIP Network Engineer experience section
Perfecting the Experience Section: VOIP Network Engineer Resume Checklist:
- Be careful with bullet points: use no more than 4-6 per position;
- Mention only positions that are relevant to the job you’re applying for;
- List your experience in chronological or reverse-chronological order;
- Highlight your results by using numbers – e.g. percentage increase/decrease in an important metric that’s followed by - your hard work;
- Use action words whenever possible… but more on that below.
Looking for real-life examples of what a strong experience section looks like? Check out our suggestions below!
- Successfully migrated 200+ users to new Cisco Unity Connection system without any downtime
- Configured and maintained Cisco CUCM, Cisco Unity Express, and VoIP endpoints & servers
- Provided Tier 3 support for Cisco IP Phones, Cisco IP Communicator, and SIP Soft Phones
- Managed 3rd party telephony vendor relationships
- Trained and mentored junior engineers on Cisco VOIP technologies
- Planned and executed a phased migration of 500+ users to the new Cisco Unified Communications Applications version with minimal downtime
- Collaborated with cross-functional teams to design and implement a new VoIP QoS policy resulting in improved call quality
- Reduced call setup times by 15% through tuning the Cisco CUCM system
- Implemented a new Cisco TelePresence system for video conferencing resulting in a 30% reduction in travel expenses
- Received recognition from the CIO for outstanding performance and contribution to the company
- Successfully installed and configured VOIP infrastructure across multiple enterprise environments, resulting in improved call quality and reduced downtime.
- Led firmware update and device installation activities, ensuring compliance with industry standards and best practices.
- Created detailed diagrams and technical documentation of enterprise voice networks, resulting in improved efficiency and faster issue resolution.
- Demonstrated expert knowledge of TCP/IP, LAN, MPLS, and general network theory, resolving complex technical issues for clients.
- Successfully led the implementation of new VOIP solutions, resulting in improved call quality and reduced costs.
- Obtained ATO accreditation for new VoIP implementation, ensuring compliance with federal regulations.
- Replaced TDM solution with IP-based version, resulting in improved efficiency and cost savings.
- Demonstrated expertise with Cisco Unified Communications Manager (CUCM), Avaya, and Ribbon VoIP solutions, ensuring clients received top-quality service.
- Designed and implemented network infrastructure for multiple clients, resulting in improved efficiency and performance.
- Implemented routing/switching and voice gateways/protocols, resulting in improved call quality and reduced downtime.
- Demonstrated expertise in network troubleshooting skills, resolving complex technical issues for clients.
- Provided exceptional customer service, ensuring clients were satisfied with network infrastructure and services.
PRO TIP
Show off real numbers that display your accomplishments in past roles. Instead of listing out your responsibilities as VOIP Network Engineer, talk about the measurable impact you made to their business. Did you boost their revenue? Increase customer retention? Mention your proudest points on your resume.
Action Verbs for your VOIP Network Engineer Resume
Recommended reads:
VOIP Network Engineer Resume: Crafting a Strong Skills Section
How to write a strong VOIP Network Engineer resume skills section?
- Make sure to include all types of skills - soft, hard, technical;
- Focus on skills that show your expertise in the field;
- Check the job description for keywords and make sure to add them to your resume – this will help you pass ATS;
- Leave room for discussion – elaborate on some of your strongest skills in other sections of your resume
Top skills for your voip network engineer resume
VoIP Protocols (SIP, H.323)
Voice codecs (G.711, G.729)
IP routing and switching
Network security
Quality of Service (QoS)
Session Border Controllers (SBC)
Packet analysis and troubleshooting
TCP/IP networking
LAN and WAN technologies
Unified Communications (UC) platforms
Problem-solving
Collaboration
Communication
Analytical thinking
Attention to detail
Customer service
Time management
Adaptability
Leadership
Project management
PRO TIP
When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.
Recommended reads:
VOIP Network Engineer resume header: tips, red flags, and best practices
Checklist: Writing a resume summary that makes you stand out
- Keep it short and use well-structured sentences;
- Mention your total years of experience in the field and your #1 achievement;
- Highlight your strengths and relevant skills;
- Add keywords from the company’s website or the job description.
Resume summary formula:
PRO TIP
Include a link to your portfolio in your resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
Recommended reads:
VOIP Network Engineer Resume Format 101
If a couple of years ago VOIP Network Engineer resumes could be text files with no graphic elements, today’s recruiters need a bit more to remember you.
And yet, you can still choose between three basic resume formats:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
But when it comes to choosing the right format for your VOIP Network Engineer resume, there are two factors to keep in mind: your experience and whether you’re looking for an industry change.
The reverse-chronological format is the most common one. That being said, it gives recruiters exactly what they’re used to in terms of order and information. However, it’s not suitable for applicants with employment gaps or not enough experience.
We at Enhancv suggest the functional skills-based resume format for people with limited work experience who find reverse-chronological resumes irrelevant. This format showcases the applicant’s most significant accomplishments, skills, and strengths.
Here are some more things worth remembering when it comes to formatting your VOIP Network Engineer resume:
- Choose standard 1-inch resume margins;
- Go for traditional resume fonts sized 10-12p;
- Match the length of your VOIP Network Engineer resume with your experience – choose a one-page template if you have less than 10 years of experience, and be careful with two-page templates – use them only when applying for executive positions;
- Save your resume in PDF to avoid formatting issues and potential unauthorized editing.
Tired of getting rejected? Check out this article on how to craft a resume that stands out!
