5 Voip Network Engineer Resume Examples & Guide for 2023

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Top VOIP Network Engineer sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers & results)
  • Relevant skills
  • Education
  • Certifications

Things to remember when writing your VOIP Network Engineer experience section

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Perfecting the Experience Section: VOIP Network Engineer Resume Checklist:
  • Be careful with bullet points: use no more than 4-6 per position;
  • Mention only positions that are relevant to the job you’re applying for;
  • List your experience in chronological or reverse-chronological order;
  • Highlight your results by using numbers – e.g. percentage increase/decrease in an important metric that’s followed by - your hard work;
  • Use action words whenever possible… but more on that below.

Looking for real-life examples of what a strong experience section looks like? Check out our suggestions below!

Work Experience
VOIP Network Engineer
ABC Company
2019-01 2022-03
  • Successfully migrated 200+ users to new Cisco Unity Connection system without any downtime
  • Configured and maintained Cisco CUCM, Cisco Unity Express, and VoIP endpoints & servers
  • Provided Tier 3 support for Cisco IP Phones, Cisco IP Communicator, and SIP Soft Phones
  • Managed 3rd party telephony vendor relationships
  • Trained and mentored junior engineers on Cisco VOIP technologies
Work Experience
Senior Network Engineer
XYZ Corporation
2016-05 2018-12
  • Planned and executed a phased migration of 500+ users to the new Cisco Unified Communications Applications version with minimal downtime
  • Collaborated with cross-functional teams to design and implement a new VoIP QoS policy resulting in improved call quality
  • Reduced call setup times by 15% through tuning the Cisco CUCM system
  • Implemented a new Cisco TelePresence system for video conferencing resulting in a 30% reduction in travel expenses
  • Received recognition from the CIO for outstanding performance and contribution to the company
Work Experience
VOIP Network Engineer
ABC Company
01/2018 present
  • Successfully installed and configured VOIP infrastructure across multiple enterprise environments, resulting in improved call quality and reduced downtime.
  • Led firmware update and device installation activities, ensuring compliance with industry standards and best practices.
  • Created detailed diagrams and technical documentation of enterprise voice networks, resulting in improved efficiency and faster issue resolution.
  • Demonstrated expert knowledge of TCP/IP, LAN, MPLS, and general network theory, resolving complex technical issues for clients.
Work Experience
Senior VOIP Engineer
XYZ Company
01/2015 12/2017
  • Successfully led the implementation of new VOIP solutions, resulting in improved call quality and reduced costs.
  • Obtained ATO accreditation for new VoIP implementation, ensuring compliance with federal regulations.
  • Replaced TDM solution with IP-based version, resulting in improved efficiency and cost savings.
  • Demonstrated expertise with Cisco Unified Communications Manager (CUCM), Avaya, and Ribbon VoIP solutions, ensuring clients received top-quality service.
Work Experience
Network Engineer
123 Company
01/2010 12/2014
  • Designed and implemented network infrastructure for multiple clients, resulting in improved efficiency and performance.
  • Implemented routing/switching and voice gateways/protocols, resulting in improved call quality and reduced downtime.
  • Demonstrated expertise in network troubleshooting skills, resolving complex technical issues for clients.
  • Provided exceptional customer service, ensuring clients were satisfied with network infrastructure and services.
pro tip icon

Show off real numbers that display your accomplishments in past roles. Instead of listing out your responsibilities as VOIP Network Engineer, talk about the measurable impact you made to their business. Did you boost their revenue? Increase customer retention? Mention your proudest points on your resume.

Action Verbs for your VOIP Network Engineer Resume

The Enhancv team went through thousands of [Job Title] resumes that have helped people get hired at their dream companies. Here are some of the best power words used by these top applicants:

VOIP Network Engineer Resume: Crafting a Strong Skills Section

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How to write a strong VOIP Network Engineer resume skills section?
  • Make sure to include all types of skills - soft, hard, technical;
  • Focus on skills that show your expertise in the field;
  • Check the job description for keywords and make sure to add them to your resume – this will help you pass ATS;
  • Leave room for discussion – elaborate on some of your strongest skills in other sections of your resume
Top skills for your voip network engineer resume

VoIP Protocols (SIP, H.323)

Voice codecs (G.711, G.729)

IP routing and switching

Network security

Quality of Service (QoS)

Session Border Controllers (SBC)

Packet analysis and troubleshooting

TCP/IP networking

LAN and WAN technologies

Unified Communications (UC) platforms





Analytical thinking

Attention to detail

Customer service

Time management



Project management

pro tip icon

When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.

what to write in your resume header
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Checklist: Writing a resume summary that makes you stand out
  • Keep it short and use well-structured sentences;
  • Mention your total years of experience in the field and your #1 achievement;
  • Highlight your strengths and relevant skills;
  • Add keywords from the company’s website or the job description.
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
pro tip icon

Include a link to your portfolio in your resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

VOIP Network Engineer Resume Format 101

If a couple of years ago VOIP Network Engineer resumes could be text files with no graphic elements, today’s recruiters need a bit more to remember you.

And yet, you can still choose between three basic resume formats:

But when it comes to choosing the right format for your VOIP Network Engineer resume, there are two factors to keep in mind: your experience and whether you’re looking for an industry change.

The reverse-chronological format is the most common one. That being said, it gives recruiters exactly what they’re used to in terms of order and information. However, it’s not suitable for applicants with employment gaps or not enough experience.

We at Enhancv suggest the functional skills-based resume format for people with limited work experience who find reverse-chronological resumes irrelevant. This format showcases the applicant’s most significant accomplishments, skills, and strengths.

Here are some more things worth remembering when it comes to formatting your VOIP Network Engineer resume:

Tired of getting rejected? Check out this article on how to craft a resume that stands out!

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