As a corporate account manager, you may struggle with clearly showcasing your ability to manage large client portfolios and navigate complex sales cycles on your resume. Our expert guide provides strategic insights and practical tips to help you articulate your experience and achievements, ensuring your resume stands out to potential employers.
- Which sections do you need to include in your resume to meet recruiters' requirements;
- How to write your corporate account manager resume experience section - even if you have don't have little to no work experience;
- Real-life professional examples to guide you how to write the most important corporate account manager resume sections;
- Adding even more sections so your corporate account manager resume stands out with professionalism and your personality.
We've also selected some of the best (and most relevant) resume guides for the corporate account manager role you're applying for:
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Formatting the layout of your corporate account manager resume: design, length, and more
When it comes to the format of your corporate account manager resume , you've plenty of opportunities to get creative. But, as a general rule of thumb, there are four simple steps you could integrate into your resume layout.
- If you have plenty of experience, you'd like to showcase, invest in the reverse-chronological resume format . This format focuses on your latest experience items and skills you've learned during your relevant (and recent) jobs.
- Don't go over the two-page limit, when creating your professional corporate account manager resume. Curate within it mainly experience and skills that are relevant to the job.
- Make sure your corporate account manager resume header includes all of your valid contact information. You could also opt to display your professional portfolio or LinkedIn profile.
- Submit or send out your corporate account manager resume as a PDF, so you won't lose its layout and design.
Each market has its own resume standards – a Canadian resume layout may differ, for example.
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The more trusted the organization you've attained your certificate (or degree) from, the more credible your skill set would be.
Corporate account manager resume sections to answer recruiters' checklists:
- Header to help recruiters quickly allocate your contact details and have a glimpse over your most recent portfolio of work
- Summary or objective to provide an overview of your career highlights, dreams, and goals
- Experience to align with job requirements and showcase your measurable impact and accomplishments
- Skills section/-s to pinpoint your full breadth of expertise and talents as a candidate for the corporate account manager role
- Education and certifications sections to potentially fill in any gaps in your experience and show your commitment to the industry
What recruiters want to see on your resume:
- Proven track record of achieving and exceeding sales targets and building a sustainable revenue pipeline
- Strong relationship management skills with the ability to forge long-term partnerships with key clients
- Expertise in strategic account planning and understanding of consumer behavior in B2B settings
- Demonstrable experience in negotiating contracts and deal-making with a keen eye for detail to ensure profitability
- Excellent communication, presentation, and interpersonal abilities to drive engagement at senior levels within client organizations
The experience section or the essence of your professional corporate account manager resume
Recruiters always have and always will appreciate well-written corporate account manager resume experience sections.
The experience section is perhaps the most crucial element of your professional presentation, as it needs to answer job requirements while showcasing your technical expertise and personality.
Create your best resume experience section yet by:
- Selecting only relevant experience items to the role you're applying for;
- Always ensure you've listed a metric to quantify your success alongside each experience item;
- Create a narrative that showcases your corporate account manager career succession: this goes to show the time and effort you've invested in the field to build your experience from the ground up;
- Within each experience bullet, consider a problem you've solved, the skills you've used, and the bigger impact this has made in the organization.
Take a look at how other real-life professionals have curated their experience with the corporate account manager samples below:
- Strategically negotiated and managed contracts with key enterprise accounts, leading to a 15% year-over-year growth in account revenue.
- Developed personalized business solutions for each corporate client, enhancing product penetration by 25% within critical market segments.
- Served as the primary liaison between the company and Fortune 500 clients, consistently achieving a 95% client retention rate through periodic performance evaluations and service improvements.
- Implemented an innovative CRM strategy, boosting customer satisfaction by 20% and driving cross-functional teams to align with customer objectives.
- Oversaw a portfolio of 30+ multinational corporate accounts, delivering customized IT solutions that increased operational efficiency by up to 30%.
- Coordinated with sales, marketing, and technical teams to introduce new product offerings, which accounted for a revenue increase of $2M within the first year of launch.
- Launched a targeted account strategy that resulted in the acquisition of 12 significant new accounts, contributing to a market share expansion of 10%.
- Championed an account portfolio restructuring initiative, addressing risk analysis and customer segmentation to prioritize business efforts and resources effectively.
- Designed and executed training programs for junior account managers, leading to a 50% improvement in account management efficiency and client reporting accuracy.
- Spearheaded a digital transformation project for key accounts, integrating cloud solutions into their business operations which optimized process efficiency by 40%.
- Established a robust analytics framework to track account performance metrics, aiding a data-driven decision process that increased upsell opportunities by 18%.
- Cultivated strong C-level relationships within major accounts, being instrumental in securing a multi-year contract worth $5M with a leading finance sector firm.
- Led a cross-departmental team for a successful product launch, integrating customer feedback into the development process and exceeding sales forecasts by 120%.
- Directed account retention initiatives resulting in a sustainable 98% retention rate, surpassing the industry average by 8 points through dedicated customer success programs.
- Managed to streamline the account review process, reducing the cycle time by 35% while maintaining rigorous quality standards for Fortune 100 clients.
- Negotiated and expanded a partnership with a key technology provider, enhancing the service offerings and driving a 20% increase in solution adoption among the existing customer base.
- Led a client portfolio realignment focused on the tech vertical, which contributed to a 22% revenue surge attributed to better alignment with industry-specific needs.
- Masterminded a customer advocacy program that fortified brand loyalty, with participating accounts showing a 30% higher repeat purchase rate.
- Delivered consistent account growth by identifying and tapping into new verticals within the healthcare sector, resulting in a portfolio increase of $1.2M.
- Collaborated with product teams to tailor offerings to client needs, which was instrumental in winning three industry awards for best customer service.
- Implemented quarterly business reviews with top accounts, which uncovered opportunities for upselling that contributed to 15% of the quarterly revenue.
- Instrumental in orchestrating a turnaround strategy for underperforming accounts, recovering $900K in revenue through strategic restructuring and targeted engagement actions.
- Developed and executed a consultant engagement program that amplified corporate account knowledge and skillsets, directly improving project delivery times by 20%.
- Engaged in in-depth market research to inform product development decisions, leading to the successful introduction of a customizable service package that became a market differentiator.
Quantifying impact on your resume
- Detail the percentage growth of your client accounts to demonstrate your ability to expand business relationships.
- List any quantifiable revenue targets you've met or exceeded to show your direct impact on sales.
- Include the actual dollar value of contracts you've negotiated to highlight your financial negotiation skills.
- Specify the number of new accounts you've secured to illustrate your effectiveness in business development.
- Mention the percentage increase in customer satisfaction scores within your portfolio to demonstrate client management success.
- Detail cost savings achieved through strategic account management to show your contribution to profitability.
- Quantify the number of cross-sell or up-sell opportunities you've successfully realized to exhibit sales acumen.
- Document the size of the teams you've led or collaborated with, to emphasize your leadership and teamwork capabilities.
Action verbs for your corporate account manager resume
Experience section for candidates with zero-to-none experience
While you may have less professional experience in the field, that doesn't mean you should leave this section of your resume empty or blank.
Consider these four strategies on how to substitute the lack of experience with:
- Volunteer roles - as part of the community, you've probably gained valuable people (and sometimes even technological capabilities) that could answer the job requirements
- Research projects - while in your university days, you may have been part of some cutting-edge project to benefit the field. Curate this within your experience section as a substitute for real-world experience
- Internships - while you may consider that that summer internship in New York was solely mandatory to your degree, make sure to include it as part of your experience, if it's relevant to the role
- Irrelevant previous jobs - instead of detailing the technologies you've learned, think about the transferable skills you've gained.
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Highlight any significant extracurricular activities that demonstrate valuable skills or leadership.
Corporate account manager resume skills section: writing about your hard skills and soft skills
Recruiters always care about the skill set you'd bring about to the corporate account manager role. That's why it's a good idea to curate yours wisely, integrating both hard (or technical) and soft skills. Hard skills are the technology and software you're apt at using - these show your suitability for the technical aspect of the role. They are easy to track via your experience, certifications, and various resume sections. Your soft skills are those personality traits you've gained over time that show how you'd perform in the specific team, etc. Soft skills are more difficult to qualify but are definitely worth it - as they make you stand out and show your adaptability to new environments. How do you build the skills section of your resume? Best practices point that you could:
- Include up to five or six skills in the section as keywords to align with the advert.
- Create a specific technical skills section to highlight your hard skills aptitude.
- Align the culture of the company you're applying to with your soft skills to determine which ones should be more prominent in your skills section.
- Make sure you answer majority of the job requirements that are in the advert within your skills section.
A corporate account manager's resume requires a specific skill set that balances both industry-specific hard skills with personal, soft skills. Discover the perfect mix for the corporate account manager role from our list:
Top skills for your corporate account manager resume:
CRM Software (e.g., Salesforce, HubSpot)
Data Analysis Tools (e.g., Excel, Tableau)
Project Management Software (e.g., Asana, Trello)
Email Marketing Platforms (e.g., Mailchimp, Constant Contact)
Contract Management Systems
Microsoft Office Suite (Word, PowerPoint, Excel)
Reporting and Analytics Tools
Social Media Management Tools
Collaboration Tools (e.g., Slack, Microsoft Teams)
Customer Service Software
Communication
Negotiation
Problem-Solving
Relationship Building
Time Management
Adaptability
Critical Thinking
Team Collaboration
Customer Focus
Conflict Resolution
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If you happen to have some basic certificates, don't invest too much of your corporate account manager resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.
Showcase academic background with education and certifications' sections
Listing your education and certifications should be a rudimentary part of your resume writing.
Including your relevant academic background - in the form of your higher education degree and niche-specific certificates - will prove knowledge of the industry.
For your education section:
- Start by including your degree, followed by start and graduation dates, as well as the institution;
- You could include relevant coursework, major/minor , or GPA, only if your've just graduated from college or if this information would further support your application;
- If you have an "ongoing" degree, you can still list it in case you think your diploma can impress recruiters or it's required;
Follow a similar logic for your certifications section by listing the institution, alongside dates you've obtained the certificate. For some of the most recent and relevant industry certificates , check out the next part of our guide:
The top 5 certifications for your corporate account manager resume:
- Certified Strategic Account Manager (CSAM) - Strategic Account Management Association (SAMA)
- Professional Certified Marketer (PCM) - American Marketing Association (AMA)
- Certified Sales Professional (CSP) - Manufacturers' Representatives Educational Research Foundation (MRERF)
- Chartered Financial Analyst (CFA) - CFA Institute
- Certified Professional Sales Person (CPSP) - National Association of Sales Professionals (NASP)
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Bold the names of educational institutions and certifying bodies for emphasis.
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Corporate account manager resume summary or objective? the best choice is based on your experience
If you're wondering about the relevancy of the resume summary or the resume objective to your corporate account manager application - here's the truth.
The summary and objective provide recruiters with your expertise and accomplishments at a glance, within an up-to-five-sentence structure.
The difference is that the:
- Resume objective is also more focused on emphasizing your career goals. The objective is the perfect fit for (potentially more junior) candidates who'd like to balance their relevant experience with their career goals.
- Resume summary can provide you with space to also detail the unique value of what it's like to work with you. Corporate account manager candidates who have many noteworthy accomplishments start from the get-go with their summary.
Ensure that either type of resume introduction presents your corporate account manager expertise in the best light and aligns it with the job advert.
The more details you can provide with numbers, the more compelling your resume summary or objective will be.
Real-world corporate account manager candidates follow these frameworks in writing their resume summaries and objectives.
The end results are usually as such:
Resume summaries for a corporate account manager job
- Seasoned corporate account manager with 12 years of experience, adept in forging strong client relationships and boosting sales revenue by 40% in the IT sector. Leverages a deep understanding of enterprise software solutions and a track record of successful cross-departmental collaboration to exceed sales targets and drive client satisfaction.
- Dedicated professional with a background in financial consultancy, eager to transfer 8 years of client management expertise to a corporate account management role in the tech industry. Proficient in data analysis and a proven negotiator who has consistently secured advantageous terms for high-profile clients.
- As a former Business Development Manager with a decade of experience looking to pivot into corporate account management, I bring extensive knowledge of strategic partnership building and have facilitated multimillion-dollar deals, applying analytics to drive market expansion strategies into new territories.
- Dynamic professional seeking to harness my 7 years of experience leading sales teams in the pharmaceutical sector towards developing lasting client partnerships as a corporate account manager. Recognized for a customer-centric approach and adept at creating tailored solutions that have realized a 50% increase in customer retention rates.
- Ambitious, fresh out of college with a BBA in Marketing, I am keen to embark on a career as a corporate account manager. Focused on learning the intricacies of client relationship management and driven to apply my internship experience, academic knowledge, and newfound skills to contribute to market growth and client acquisition goals.
- Recent graduate with a passion for sales and customer relations, aiming to leverage my internship at a leading marketing agency and strong interpersonal skills into a successful career in corporate account management. Eager to develop and execute strategies that align with company objectives to drive client engagement and loyalty.
Beyond your corporate account manager resume basics - extra sections
Ensure your corporate account manager resume stands out from the crowd by spicing it up with a couple of supplementary sections that showcase your:
- Prizes - as a special nod to what matters most in the field;
- Projects - ones that would really further support your application;
- Hobbies - include only if you think they'd further your chances at landing the role with personality
- Community impact - to hint at the causes you care about.
Key takeaways
Securing your ideal job starts with crafting a compelling corporate account manager resume. It should not only highlight your professional strengths but also reflect your personality. Key aspects to remember include:
- Choose a clear, easily editable format, allowing more time to focus on the content of your resume;
- Emphasize experience relevant to the job, focusing on your impact on the team;
- Opt for a resume summary if you have extensive professional experience, and a resume objective if you're just starting out;
- Include technical skills in the skills section and interpersonal skills in the achievements section;
- Recognize the importance of various resume sections (e.g., My Time, Projects) in showcasing both your professional abilities and personal traits.
