Average resume stats for your industry
Words
343
Pages length
1.7 p
Job titles per resume
Bullet points per job title
10.9
Experience
12.9 years
Top Skills for Sales Operations Analyst resume
HARD SKILLS
  1. Salesforce
  2. MS Office
  3. CRM
  4. Forecasting
  5. Cold Calling
SOFT SKILLS
  1. Relationship Building
  2. Time Management
  3. Storytelling
  4. Research / Information Gathering.
  5. Critical Thinking
Resume Background
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INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, Wholesale & Manufacturing Sales positions are at a 5% growth rate, which is slower than average. With that said, there are currently 1,625,700 jobs in the market right now. The total number of jobs is expected to increase by 77,600 to 1,703,300 in the period of 2020-30.

What’s more, the median annual wage for the Wholesale & Manufacturing Sales jobs was $65,420 in May 2020. The lowest 10% earned less than $31,950, and the highest 10% more than $129,200.

Our conclusion? The Wholesale & Manufacturing Sales job market is wide open for candidates.

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Top Sales Operations Analyst sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

A Sales Operations Analyst resume experience section to be proud of

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Writing a Strong Experience Section for Your Sales Operations Analyst Resume:
  • List your previous jobs in chronological or reverse-chronological format;
  • Use no more than 4-6 bullets per position;
  • Mention only relevant work experience;
  • Describe the tasks you were responsible for and how you managed to exceed expectations;
  • Show you’re able to take charge by choosing action verbs over buzzwords.

Looking for real-life examples of what a strong experience section looks like? Check out our suggestions below!

Work Experience
Senior Sales Operations Analyst- Western Hemisphere
Waters and Sons
2019-2021
  • Responsible for service, quality, and improved cycle times to support sales.
  • Promoted collaboration and accountability to define, track, and perform to sales objectives. Implement KPIs in Salesforce.com for Sales Operations Leadership, Finance, Account Managers, Pricing, and Marketing.
  • Provided weekly, monthly, and quarterly reporting/metrics to support regional and Western Hemisphere goals, including wins, leads, and account management.
  • Identified risks, remove roadblocks, and drive utilization of sales support tools, products, and structures.
  • Collaborated cross-functionally to identify data valuable to sales as well as the best format, channel, and strategy to convey information for maximum visibility and retention.
  • Demonstrated an innate ability to prioritize and manage projects in dynamic, fast-paced, customer-focused work environments characterized by rapid change, minimal lead times, and multiple competing priorities while meeting assigned deadlines.
  • Launched the new Salesforce.com CRM from Microsoft Dynamics. Delivered against all project requirements in six months and within budget constraints.
  • Facilitated strategic decision-making by developing dashboards in the new Salesforce.com CRM. This enabled Account Managers to quickly track down their key accounts pipeline.
  • Designed and presented training modules for the U.S. and Mexico; created tools that advanced sales technology.
Work Experience
Sales Operations Analyst / Trainer
Miller - Windler
2015-2017
  • Delivered multiple, complex projects for clients, including a successful 6-month implementation of Salesforce.com to channel partners and a company transition from the classic version of CRM to the new Lightning version within two months.
  • Designed and implemented a marketing process in Salesforce.com to automate communications between channel partners.
  • Increased sales by 30% after launching Chevron’s first-ever rewards program supporting 1k internal/external sales reps.
  • Developed reports, dashboards, and forecasts in Salesforce for Chevron and partners across Latin America to visualize and achieve profitable growth, forecast sales, and review customer probability performance, and troubleshooting.
  • Introduced new sales tools to Chevron’s channel partners in Latin America.
  • Utilized dual linguistic abilities (Spanish and English) to ensure successful adoption and appropriate usage.
  • Developed new training materials (videos, tip sheets, and video calls) in Spanish to assist the LATAM channel partners with the new transition and adaptation.
  • Assisted the team by troubleshooting marketing tools on the Salesforce.com CRM and creating dashboards to track campaign effectiveness.
  • Improved pipeline accuracy by 90% by managing all technical support aspects of Salesforce.com.
  • Reduced costs and enhanced sales productivity through the creation and design of a training library.
Work Experience
Sales Operations Analyst – EMEA
Quads
2020-2022
  • Served as primary point of contact for customers and sales specialists in regard to orders, returns, shipments, back order reports, and product launches / changes
  • Ensured top levels of supply availability, stability, and inventory standards across all channels
  • Contributed to enhancements in demand forecast accuracy through close monitoring of SKUs as well as categories performance in alignment with regional sales goals
  • Minimised over stocking while optimising product availability through highly accurate sales projections based on purchasing patterns of customers
Work Experience
Sales Operations Analyst 2
Bode - Jones
2016-2020
  • Working on Salesforce Opportunities (Lead to Opportunity) and Partner Accounts
  • Helping new partners onboard with Redhat and maintaining their partnership requirements (Partnership Level, Fees, Compliance requirement)
  • Helping Partners with queries regarding Red Hat Partner Portal.
  • Provide life cycle management, including quote creation, order and quote form creation, approval management
  • Cross-reference and reconcile data across different systems like Salesforce.com (SFDC) and Oracle
  • Create and maintain Salesforce/Tableau reports and dashboards to showcase key business metrics
  • Field and resolve queries from Sales teams and Partners
  • Work on ad hoc reporting requests or tasks.
  • Complete all deliverables in a timely fashion, ensuring proper quality checks, analytics and business context reviews, and associate revisions.
  • Supporting partners with their Partnership requirements.
  • Maintaining and updating the internal process documents.
  • Collaborating with other departments within the organization to make sure Sales Team and Partners receive optimal support and resolution for their queries
Work Experience
Senior Sales Operations Analyst - Western Hemisphere
Strosin, Nolan and Pfeffer
2016-2020
  • Collaborated cross-functionally to identify data valuable to sales as well as the best format, channel, and strategy to convey information for maximum visibility and retention
  • Demonstrated an innate ability to prioritize and manage projects in dynamic, fast-paced, customer-focused work environments characterized by rapid change, minimal lead times, and multiple competing priorities while meeting assigned deadlines
  • Launched the new Salesforce.com CRM from Microsoft Dynamics. Delivered against all project requirements in six months and within budget constraints
  • Facilitated strategic decision-making by developing dashboards in the new Salesforce.com CRM. This enabled Account Managers to quickly track down their key accounts pipeline
  • Designed and presented training modules for the U.S. and Latin America created tools that advanced sales technology
Work Experience
Sales Operations Analyst/Trainer
Lambent
2016-2017
  • Introduced new sales tools to Chevron's channel partners in Latin America. Utilized dual linguistic abilities (Spanish and English) to ensure successful adoption and appropriate usage
  • Developed new training materials (videos, tip sheets, and video calls) in Spanish to assist the LATAM channel partners with the new transition and adaptation of the latest version of Salesforce.com
  • Earned a Cheers Award for supporting Marketing in its digital marketing campaign efforts across Latin American Channel Partners
  • Identified Marketing's need for Salesforce.com support while they implemented their campaigns, including an incentive program. They also needed a visualization of their campaign's effectiveness
  • Assisted the team by troubleshooting marketing tools on the Salesforce.com CRM and creating dashboards to track campaign effectiveness
  • Enabled Marketing to successfully launch and realize an increase in sales. The streamlined nature of the program drove channel partners to sell more products
  • Improved pipeline accuracy by 90% by managing all technical support aspects of Salesforce.com
  • Reduced costs and enhanced sales productivity through the creation and design of a training library
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PRO TIP

Don't make the same mistake everyone else does. What we mean is, don't list your Sales Operations Analyst job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.

Action Verbs for your Sales Operations Analyst Resume

Action verbs are a great addition to your Sales Operations Analyst resume because they point recruiters to the fact that you’re willing to take the initiative and work hard to achieve your goals. Use these power words to stand out:

Taking Control of Your Sales Operations Analyst Resume’s Skills Section

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A skills section that shows what you’re capable of includes:
  • Keywords from the job advert to help you pass ATS;
  • Both hard and soft skills, incl. technical skills and people skills;
  • Skills that are relevant to the position you’re applying for;
  • No more than 15 skills – to keep your resume readable.
Top Skills for your Sales Operations Analyst resume
HARD SKILLS

Salesforce

MS Office

CRM

Forecasting

Cold Calling

Business Development

Customer Service

Project Management

SOFT SKILLS

Relationship Building

Time Management

Storytelling

Research / Information Gathering.

Critical Thinking

Problem Solving.

Tech Savvy

Networking

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PRO TIP

Avoid getting sidetracked by Applicant tracking software by including a tech skills' section matching the job description and your own qualifications.

what to write in your resume header
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CHECKLIST For Your Sales Operations Analyst Resume Header
  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
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PRO TIP

Some companies, states, and countries have policies about identifying information like photos on your Sales Operations Analyst resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.

A Sales Operations Analyst Resume Summary That Spotlights Your Achievements

what to write in your resume summary
Checklist icon
Checklist: a strong Sales Operations Analyst resume summary:
  • Use adjectives that highlight the character traits you’re most proud of;
  • Mention 1-2 of your biggest achievements;
  • Add keywords from the job advert to increase your chances of passing ATS;
  • Keep the recruiter’s attention by going for short sentences.
resume Summary Formula icon
Resume Summary Formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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PRO TIP

Your summary section should act as a brief but informative introduction to your experience section. In this section you should go into more depth about what you have done, and how you did it.

Creating an Impressive Education Section for Your Sales Operations Analyst Resume

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The education section: checklist
  • List your degrees in reverse-chronological order;
  • Include your degree subject, place of study, name of institution, and year of graduation;
  • Add a line or two about your relevant certifications;
  • Mention some classes and projects that have helped you gain additional skills.
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Top Certifications for your Sales Operations Analyst resume
certification image
How to become world class Business Analyst - Cases in Excel

A practical guide on how to do business analysis in Excel especially of sales and operations

certification image
Business Analysis Fundamentals

Set yourself up for success, learn the key business analysis concepts to thrive in your Business Analyst career

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The Business Intelligence Analyst Course 2022

The skills you need to become a BI Analyst - Statistics, Database theory, SQL, Tableau – Everything is included

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Business Data Analysis with Microsoft Excel and Power BI

An in-depth training on Excel and Power BI for busy professionals who use Excel a lot at work.

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Plan the Project as a Business Analyst

Increase your value as a Business Analyst by learning how to plan projects successfully without a Project Manager

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PRO TIP

If you hold a certain major and a minor, your majors should be mentioned first.

A Professional Format for Your Sales Operations Analyst Resume

There are some aspects worth taking into consideration when choosing the format of your Sales Operations Analyst resume. These include the position and company you’re applying for, your total years of experience, whether you’ve been through some employment gaps, and so on.

Generally speaking, there are three basic resume formats for you to choose from:

The reverse-chronological resume format is just that: all your jobs listed in a reverse-chronological way, starting from the most recent and moving backward. It’s great for highly experienced professionals with over 10 years in the industry behind their backs. The reason for this: it’s almost entirely focused on experience and achievements.

The functional skills-based resume format, on the other hand, is just the opposite. It’s based on your skills, personality, and expertise. It highlights what you’re capable of even when you don’t have sufficient work experience. This makes it great for students, recent graduates, or people with larger career gaps.

If neither of these sounds like you, go for the combination resume format. It’s a combination of the best characteristics of other formats, which makes it great for showcasing different aspects of your career and education. It also gives you plenty of options to choose from – in terms of colors, structure, and sections.

Check out our additional tips on perfecting your Sales Operations Analyst resume’s style and layout:

Tired of looking for ways to make your resume stand out? Read this article!

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PRO TIP

If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.

Additional Sections for Your Sales Operations Analyst Resume

After drafting the required sections of your Sales Operations Analyst resume, it’s now time to move to something a bit more fun. There are a number of sections you can add to your resume depending on the company, the position, and how you’re feeling in general:

Adding the Right Kind of Creativity to Your Sales Operations Analyst Resume

It is through creativity that we express ourselves. And trust us, it’s important to show at least a bit of your personality if you want to leave a strong first impression.

But what are the ways to add creativity to your Sales Operations Analyst resume? Well, you can either go for a colorful and engaging template, or you could add some out-of-the-box sections, such as ‘life philosophy’ or ‘what my typical day looks like’.

It’s up to you! Just make sure that the level of creativity matches the position, the company, and the industry you’re applying for.

day of my life on resume   Enhancv resume section

What Makes a Great Sales Operations Analyst Resume: Key Takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.

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Author image
Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about career change, development, and how to stand out in the job application process.