As an ice cream server, showcasing diverse skills and expertise on your resume beyond customer service can be challenging. Our guide provides tailored strategies to help you elevate your experience with unique action verbs and industry-specific tips, ensuring you have a resume that stands out to employers.
- Apply best practices from professional resumes to spotlight your application;
- Quantify your professional experience with achievements, career highlights, projects, and more;
- Write an eye-catching ice cream server resume top one-third with your header, summary/objective, and skills section;
- Fill in the gaps of your experience with extracurricular, education, and more vital resume sections.
We've selected, especially for you, some of our most relevant ice cream server resume guides. Getting you from thinking about your next career move to landing your dream job.
The ultimate formula for your ice cream server resume format
Our best advice on how to style your ice cream server resume is this - first, take the time to study the job advert requirements.
The resume format you select should ultimately help you better align how your experience matches the specific role.
There are four crucial elements you need to thus take into consideration:
- How you present your experience. If you happen to have plenty of relevant expertise, select the reverse-chronological resume format to organize your experience by dates, starting with the latest.
- Don't go over the top with writing your resume. Instead, stick with a maximum of two-page format to feature what matters most about your profile.
- Headers aren't just for "decoration". The header of your resume helps recruiters allocate your contact details, portfolio, and so much more.
- The PDF format rules. It's the most common practice to submit your ice cream server resume as a PDF so that your resume doesn't lose its layout. However, make sure the read the job well - in some instances, they might require a doc file.
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PRO TIP
If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.
Don't forget to include these six sections on your ice cream server resume:
- Header and summary for your contact details and to highlight your alignment with the ice cream server job you're applying for
- Experience section to get into specific technologies you're apt at using and personal skills to deliver successful results
- Skills section to further highlight how your profile matches the job requirements
- Education section to provide your academic background
- Achievements to mention any career highlights that may be impressive, or that you might have missed so far in other resume sections
What recruiters want to see on your resume:
- Proven ability to provide exceptional customer service and handle customer inquiries with patience and friendliness
- Experience with operating ice cream serving equipment and maintaining cleanliness in food service areas
- Proficiency in managing cash register operations and processing transactions accurately
- Capability to create a welcoming atmosphere and engage with customers of all ages, often in a fast-paced environment
- Demonstrated skill in inventory management, including tracking stock levels of ice cream flavors and related supplies
The experience section or the essence of your professional ice cream server resume
Recruiters always have and always will appreciate well-written ice cream server resume experience sections.
The experience section is perhaps the most crucial element of your professional presentation, as it needs to answer job requirements while showcasing your technical expertise and personality.
Create your best resume experience section yet by:
- Selecting only relevant experience items to the role you're applying for;
- Always ensure you've listed a metric to quantify your success alongside each experience item;
- Create a narrative that showcases your ice cream server career succession: this goes to show the time and effort you've invested in the field to build your experience from the ground up;
- Within each experience bullet, consider a problem you've solved, the skills you've used, and the bigger impact this has made in the organization.
Take a look at how other real-life professionals have curated their experience with the ice cream server samples below:
- Provided exemplary customer service by efficiently serving up to 150 customers daily, ensuring a positive dining experience.
- Managed inventory and restocked ice cream flavors and supplies, reducing waste by 20% through effective forecasting.
- Collaborated with a team of 5 to organize seasonal promotional events which increased store traffic by 30% during off-peak months.
- Mastered over 25 unique ice cream flavor recipes, contributing to a 15% increase in returning customers seeking custom flavors.
- Trained and supervised 3 new employees, enhancing team efficiency and maintaining a consistent quality of service.
- Led the implementation of a new point-of-sale system that reduced customer wait time by an average of 2 minutes.
- Efficiently coordinated with local suppliers to source high-quality ingredients, resulting in an award for 'Best Local Dessert Menu'.
- Implemented a customer loyalty program that grew membership by 40% in the first year, boosting repeat business.
- Designed and executed a summer workshop for children on ice cream making, driving community engagement and increasing brand visibility.
- Demonstrated strong upselling skills by increasing average customer spend by 10% through personalized suggestions and highlighting new products.
- Responsible for maintaining stringent hygiene standards, receiving 100% pass rates during health inspections.
- Pioneered a waste reduction initiative by repurposing near-expiration products into creative dessert options.
- Initiated and managed an Instagram marketing campaign that grew followers by 200% and directly increased store visits by 35%.
- Consistently received top customer satisfaction scores, maintaining a streak of 5-star reviews over a 6-month period.
- Engaged in community outreach, partnering with local schools and organizations for events that strengthened community ties and supported brand recognition.
- Pioneered a rotating 'Flavor of the Month' concept, which drove a 25% increase in monthly sales compared to the previous year.
- Streamlined the order fulfillment process that allowed for handling 20% more orders per hour during peak times.
- Developed and conducted ice cream pairing workshops that enhanced the customer experience and fostered a deeper understanding of product offerings.
- Created a comprehensive allergen-free menu, resulting in a 30% rise in sales from customers with dietary restrictions.
- Instrumental in planning and executing a complete seasonal menu revamp that attracted media attention and coverage.
- Sourced eco-friendly serving materials, aligning the company with sustainability values and reducing environmental impact.
- Optimized the product display which led to a 15% increase in impulse purchases of featured ice cream treats.
- Facilitated bilingual customer service, catering to a diverse customer base and enhancing overall community relations.
- Championed the development of a new signature waffle cone blend that became the top-selling cone option within 3 months of introduction.
The following content includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top responsibilities present on the task lists for ice cream server professionals.
Top Responsibilities for Ice Cream Server:
- Communicate with customers regarding orders, comments, and complaints.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Accept payment from customers, and make change as necessary.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
- Clean and organize eating, service, and kitchen areas.
- Monitor and order supplies or food items, and restock as necessary to maintain inventory.
Quantifying impact on your resume
- Increased average customer transaction size by suggesting additional toppings and upgrades, resulting in a 15% uptick in sales per transaction.
- Served an average of 60 customers per day, maintaining speed and efficiency, especially during peak hours.
- Implemented a new organization system for toppings and mix-ins which reduced service time by 20%.
- Achieved a 10% reduction in waste by accurately measuring servings and properly storing ingredients.
- Assisted in training 5 new employees, ensuring they met the company's standard of a 2-minute service time per customer.
- Maintained a 98% customer satisfaction rate based on feedback and surveys over a 6-month period.
- Contributed to a 30% increase in loyalty program sign-ups through effective customer engagement techniques.
- Managed inventory and reduced overstock by 25% through careful tracking and forecasting of ingredient usage patterns.
Action verbs for your ice cream server resume
What if my ice cream server experience doesn't match the requirements?
You've just graduated from college and may have no real world job experience . What should you include within your resume then?
Instead of making up information or adding irrelevant past jobs (e.g. your on-campus work during freshman year), you can:
- Shift the focus from your professional experience to your community impact with your volunteer work. This would showcase numerous soft skills you've built over time (e.g. interpersonal communication);
- Highlight the projects you've completed, as part of your coursework, or, on your own. Thus, you will align your technical background with recruiters' requirements;
- Consider spotlighting your transferrable skills. Or, what lessons and talents your current professional and personal experience has taught you and how they could benefit your potential employers;
- Even if you've had a few months of internship experience, that is relevant for the role, make sure to include this. Recruiters do care about the years of experience you happen to have, but, at the end of the day, your profile would also be assessed based on role alignment.
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PRO TIP
If you're in the process of obtaining your certificate or degree, list the expected date you're supposed to graduate or be certified.
Ice cream server resume skills: the essential hard skills and soft skills checklist
Ultimately, your ice cream server resume should hint to recruiters that you possess an array of talents that are indispensable to the role.
For example, listing the technologies and software you're apt at using (or your hard skills) and how you apply them in your day-to-day responsibilities would ensure you meet the technical requirements of the role.
But is this enough to ensure that you make a good impression on recruiters?
Go a step further by detailing the soft skills or personality traits you've attained thanks to your work and life experience.
The best way to balance hard skills and soft skills on your ice cream server resume is by:
- Highlighting up to three of your most noteworthy career accomplishments in a separate section.
- Listing at least one hard skill and one soft skill you've used to solve a particular challenge or problem.
- Feature niche skills and technologies that would help you stand out amongst candidates.
- Think back on the social impact your efforts have had towards improving the work environment - were you able to always maintain a professional ethic, while enhancing the team culture? Write about your contribution to the role, department, or organization itself as a metric of success.
The skills section of your resume provides you with plenty of opportunities to detail your technical and personal traits.
All you have to do is select the talents that best fit your application and expertise. Make note of some of the most prominent hard and soft skills across the industry from our list:
Top skills for your ice cream server resume:
Ice Cream Machine Operation
Point of Sale (POS) Systems
Food Safety and Hygiene Practices
Cash Handling
Inventory Management Software
Scoop and Serve Techniques
Milkshake Blender Operation
Topping Dispenser Management
Sanitation Equipment Use
Product Knowledge of Ice Cream Flavors
Customer Service
Communication
Teamwork
Time Management
Problem-Solving
Attention to Detail
Adaptability
Multitasking
Positive Attitude
Empathy
Next, you will find information on the top technologies for ice cream server professonals from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.
Top technologies for Ice Cream Server’s resume:
- Microsoft Excel
- Quizlet
- Foodman Home-Delivery
- Plexis Software Plexis POS
PRO TIP
List all your relevant higher education degrees within your resume in reverse chronological order (starting with the latest). There are cases when your PhD in a particular field could help you stand apart from other candidates.
Maximizing your ice cream server resume: education and certification sections
To effectively showcase your industry knowledge in your ice cream server resume, it's important to properly list your education and certifications.
For the education section, ensure you include:
- Higher education degrees pertinent to the industry or those at a postgraduate level;
- The start and end dates of your education, along with the name of the institution you graduated from;
- Your GPA and relevant coursework, but only if they are impressive and applicable to the role.
Additionally, create a separate certifications section to spotlight your most notable recognitions. Another excellent place to feature a leading industry certificate is in your resume header, right after your name.
Below is a list of key industry certifications that are often sought after by recruiters
The top 5 certifications for your ice cream server resume:
- ServSafe Food Handler (SFH) - National Restaurant Association
- Food Safety Manager Certification (FSMC) - National Registry of Food Safety Professionals
- Certified Food Protection Professional (CFPP) - International Association for Food Protection
- Certified Professional - Food Safety (CP-FS) - National Environmental Health Association
- Allergen Awareness Certification (AAC) - Various providers by state
The content below includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top associations for ice cream server professionals.
Top US associations for a Ice Cream Server professional
- Association of Nutrition and Foodservice Professionals
- International Council on Hotel, Restaurant, and Institutional Education
- National Association of Convenience Stores
- National Restaurant Association
- School Nutrition Association
PRO TIP
If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.
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Which one to use: a resume summary or a resume objective?
The ice cream server resume summary or objective serves as a good introduction to your experience for recruiters.
Have you ever wondered which one (the summary or objective) will be more appropriate for your ice cream server resume?
- If you are a less experienced professional, write a resume objective statement. The objective is about three sentences long and provides recruiters with information about your career goals, strengths, and achievements . It should basically denote how you see yourself in this particular role, and what is your relevant experience and/or know-how;
- If you happen to have plenty of relevant experience, select your most impressive achievements for your resume summary. The summary is no longer than five sentences and serves as a storytelling instrument - highlighting your greatest career wins . Don't forget to align your summary with the job requirements to ensure your resume stays relevant to the role.
Read on for more information and examples of resume summaries and objectives from real world professionals.
Resume summaries for a ice cream server job
- Seasoned ice cream server with over 5 years of experience delighting customers at a bustling boardwalk shop. Renowned for exceptional scooping technique and a warm, engaging demeanor. Spearheaded a customer loyalty program that increased repeat business by 30%, showcasing an ability to drive sales through strategic initiatives and customer service excellence.
- Former barista transitioning to the world of frozen desserts, bringing 3 years of experience in fast-paced coffee shops. Adept at order accuracy and upselling, evidenced by a track record of boosting average ticket sales by 15%. Eager to apply a keen eye for detail and a passion for providing outstanding customer experiences to a new environment.
- Dynamic professional with a decade of expertise in customer service management, now seeking to apply transferable skills to the ice cream service industry. Possesses a profound talent for creating and implementing operational strategies that have previously enhanced service delivery and increased customer satisfaction ratings by 25% in a renowned retail setting.
- Enterprising individual eager to embark on a career in ice cream service, backed by 2 years of volunteer experience at community events. Recognized for dedication to creating joyful and memorable interactions. Ready to leverage a strong work ethic and a passion for community engagement to contribute to a team environment and create delightful dessert experiences for all ages.
- Eager to begin a professional journey in the world of ice cream service, with no prior experience but a zeal for learning and a commitment to excellence. Aspires to cultivate a friendly atmosphere and build a foundation of solid customer service skills, while eagerly anticipating the opportunity to contribute positively to a lively and customer-focused team.
- Aspiring ice cream aficionado fresh to the service industry, with a substantial background in volunteer work that honed interpersonal communication and cash handling skills. Driven to make a sweet impact by exceeding customer expectations, mastering dessert crafting techniques, and actively participating in a vibrant workplace culture that values joy and customer connection.
Average salary info by state in the US for Ice Cream Server professionals
Local salary info for Ice Cream Server.” Source: My Next Move, National Center for O*NET Development. Accessed 10/15/2024
| State | Average Salary (in USD) |
|---|---|
| US National Average | $29,540 |
| California (CA) | $35,170 |
| Texas (TX) | $26,300 |
| Florida (FL) | $27,480 |
| New York (NY) | $34,320 |
| Pennsylvania (PA) | $27,780 |
| Illinois (IL) | $30,740 |
| Ohio (OH) | $27,370 |
| Georgia (GA) | $23,400 |
| North Carolina (NC) | $28,000 |
| Michigan (MI) | $28,670 |
Other relevant sections for your ice cream server resume
Apart from the standard ice cream server resume sections listed in this guide, you have the opportunity to get creative with building your profile. Select additional resume sections that you deem align with the role, department, or company culture. Good choices for your ice cream server resume include:
- Language skills - always ensure that you have qualified each language you speak according to relevant frameworks;
- Hobbies - you could share more about your favorite books, how you spend your time, etc. ;
- Volunteering - to highlight the causes you care about;
- Awards - for your most prominent ice cream server professional accolades and achievements.
Make sure that these sections don't take too much away from your experience, but instead build up your ice cream server professional profile.
Key takeaways
- Ensure your ice cream server resume uses a simple, easy-to-read format that reflects upon your experience and aligns with the role;
- Be specific within the top one-third of your resume (header and summary or objective) to pinpoint what makes you the ideal candidate for the ice cream server role;
- Curate information that is tailored to the job by detailing skills, achievements, and actual outcomes of your efforts;
- List your certifications and technical capabilities to demonstrate your aptitude with specific software and technologies;
- The sections you decide on including on your ice cream server should pinpoint your professional expertise and personality.
