INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Data Center Technician positions are at a 8% growth rate, which is as fast as average. With that said, there are currently 168,000 jobs in the market right now. The total number of jobs is expected to increase by 13,200 to 181,200 in the period of 2020-30.
What’s more, the median annual wage for the Data Center Technician jobs was $98,860 in May 2020. The lowest 10% earned less than $54,070, and the highest 10% more than $155,660.
Our conclusion? The Data Center Technician job market is wide open for candidates.
Top data center technician sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a Data Center Technician resume experience section
Data center technician resume experience: checklist
- Use either chronological or reverse-chronological format when listing your previous jobs;
- Mention only relevant positions that add value to your resume;
- Briefly state the challenges you’ve faced and how you’ve overcome them;
- Highlight the results from your efforts (for bonus points, add numbers, percentage rates, etc.);
- Forget about buzzwords! Use power verbs instead.
Use the examples below to build your own experience section!
- Upgrading hardware and software/operating systems
- Managing data distribution and storage.
- Backup processes.
- Emergency planning.
- Technical support
- Enterprise IT asset management (ITAM, New, Project, Recirc, Loaners, Printers, Software Licenses, Severs, Decommission, Disposal, Legal holds)
- IBM tools: Maximo, OrderNow!, SCCD, MLDB, Lotus Notes, Samtime, Excel / IBM Symphony
- On-site Hands & Eyes for Enterprise Data Center customer (Avis HQ / #333 on Fortune 500)
- Supply chain analyst for IMACs (Install, Move, Add, Change), Projects & Deskside support, Disposals/Wipes/Decommission/Life Cycle, Consumption list, Cost center, Approvals, Expedites
- Rack / Stack / Pipe servers and hardware
- Worked closely w/ Vendors, Customer, Network Architects and PMs for changes (remote and local)
- Availability 24/7 for Escort - Datacenter & switch closets
- Break Fix / Firmware / TSB
- Shipping / Receiving / RMAs / Backorders for shelf project assets
- Responsible for all EU assets in Windows XP -> Win 7 Enterprise Migration
- Initial FIS DC core spine leaf VxLAN solution
- Key member of a data center consolidation program team realizing ~$200M annual operating expense savings
- Business case development
- Follow up solution deployments and migrations
- Maintaining the Virtual machines and Data backup in Azure platform.
- Working on the product -T24, TCIB, FCM, TAP, TDS, TCD.
- Deploying the Virtual machines with required platform level setup and having hands on experience in setting up the T24 environment and trouble shooting.
- Providing L2 support for user’s request, incidents and providing technical solutions.
- Being part of security team (SOC), Analyzing and providing the suggestion to resolve issues indomain level. Resolving the Vulnerabilities of servers by regularly monitoring Microsoft security center.
- Creating the Storage account and allocating to respective VM on the resource group.
- Knowledge in Azure DevOps – Pipeline concepts.Understanding the issue criticality, involving in P1 issues and providing right solutions.Monitoring the Platform and DB alerts and resolving those before affecting production.Hands on experience in JBOSS application and having knowledge in the overview.Hands on experience in configuring the Disaster recovery (DR) setup in both platform and DB end.Hands on experience in enabling Bastion setup in Azure platform.Work Summary in Database admin:Restoring the DB, maintaining those until the client mentioned restoration period and recycling iton particular interval for cost cutting purpose.Maintaining the yearly and monthly backups securely until the retention period as agreed withclients.Resolving the DB related issues like tuning the query by indexing, fixing missing tables andloading data shared by client into the DB.
- Expanding the infrastructure in the world of cloud compute services AWS ☁
- Routinely review ticket queue for large events and address accordingly
- Recruit, guide, train, educate and grow talented engineers on the best practices related to ensure they have the right knowledge to help our customers
- Act as an escalation point within our engineers
- Manage a diverse team of data technicians with varying skills
- Write and deliver performance reviews for staff
- Provide weekly report to the data center manager
- Manage and deliver mid-size projects
- Recommend, document, oversee policies and procedures to meet industry best practices and to meet required SLAs
- Drive changes that improve support-related processes. Identify and address any gaps in internal tools and processes for the data centers according to the ITIL standards
- Managed a team of technical program mangers to deliver data center electrical products globally ranging from 230kV to 480V.
- Developed and lead multiple simultaneous large scale programs following product life cycle from concept - planning - development - pilot - GA ramp - through full production and successfully delivered global products.
- Acted as a point of contact for defining "Product Life Cycle" and process deliverables that can be adopted to all products developed in our team.
- Managed cross-functional teams including design, construction, data center operations, EH&S, quality, product procurement, BIM and R&D.
- Ensured the validation and verification of products aligning to all Key Performance Indicators and provided visibility to all stakeholder partners on progress.
- Ensured alignment of products and business goals by developing comprehensive program plans, risks, and coordinating activities within the program schedule and budget.
- Collaborated and assisted with internal stake-holders to define program design criteria, develop basis of design, establish installation strategy, and internal technical scope reviews.
- Developed and managed capital budget for critical system projects for 54 data centers across major US cities.
- Managed full life cycle data center projects from design to construction to closeout.
- Lead the preparation of design drawings, specifications and reviewed redundancy design for critical systems, and base building infrastructure.
- Conducted feasibility assessment for existing facility infrastructure, and presented various maintaining/upgrading options, providing cost savings analysis with payback terms.
- Participated in planning sessions with architects and building management for potential new data center acquisitions.
- Oversaw startup and commissioning on critical systems for data centers.
- Performed power and cooling calculation analysis for physical space layout of data center collocation.
- Managed the operation of a 30MW data center facility to meet operating and financial goals, client objectives and customer needs in a multi-site Data Center.
- Operated on critical systems including UPS systems, STS, ATS, PDU, and generators paralleling switchgear in data center facilities ranging up 30MW.
- Project managed design and commissioning on UPS systems, DC power plants, Generators, Chiller Plants, and BMS projects in a timely and cost-effective manner.
- Managed vendors responsible for maintaining data center infrastructure.
- Developed and communicated operational component forecasts and individual site operational/performance reports.
- Collaborated with Client Management and Implementation Management, and maintain effective client and customer relations at all levels within the client’s organization.
- Managed a team of technical program mangers to deliver data center electrical products globally ranging from 230kV to 480V.
- Developed and lead multiple simultaneous large scale programs following product life cycle from concept - planning - development - pilot - GA ramp - through full production and successfully delivered global products.
- Acted as a point of contact for defining "Product Life Cycle" and process deliverables that can be adopted to all products developed in our team.
- Managed cross-functional teams including design, construction, data center operations, EH&S, quality, product procurement, BIM and R&D.
- Ensured the validation and verification of products aligning to all "Key Performance Indicators" and provided visibility to all stakeholder partners on progress.
- Ensured alignment of products and business goals by developing comprehensive program plans, risks, and coordinating activities within the program schedule and budget.
- Collaborated and assisted with internal stake-holders to define program design criteria, develop basis of design, establish installation strategy, and internal technical scope reviews.
- Managed a team of technical program managers to deliver data center electrical products globally ranging from 230kV to 480V.
- Developed and lead multiple simultaneous large scale programs following product life cycle from concept - planning - development - pilot - GA ramp - through full production and successfully delivered global products.
- Acted as a point of contact for defining "Product Life Cycle" and process deliverables that can be adopted to all products developed in our team.
- Managed cross-functional teams including design, construction, data center operations, EH&S, quality, product procurement, BIM and R&D.
- Ensured the validation and verification of products aligning to all Key Performance Indicators and provided visibility to all stakeholder partners on progress.
- Ensured alignment of products and business goals by developing comprehensive program plans, risks, and coordinating activities within the program schedule and budget.
- Collaborated and assisted with internal stake-holders to define program design criteria, develop basis of design, establish installation strategy, and internal technical scope reviews.
- Lead the technical implementation of Cisco ACI Segmentation using Contracts with Cisco Tetration
- Took part and lead in multiple campus Cisco Catalyst 9K network refreshes across multiple School Districts involving Core, Distribution, & Access Layer switches
- Assisted in various implementations of Cisco Nexus 9K Data Center Switches
- Troubleshot various protocol problems involving BGP, EIGRP, OSPF, L2 Switching (VLANs, Trunking) & L1
- Troubleshot basic issues with VMware ESXi & vCenter
- Assisted with Implementations of Cisco Meraki devices
- Assisted in Internal Upgrades and Design of Cisco SD-WAN Infrastructure
- Created and maintained documentation for HLDs and LLDs
- Management of 3 main data center locations and over 90 IT closets in over 7 buildings
- Configuring and documenting Schneider APC UPS and PDU power units in data center and IT closets
- Created documentation for IT closet power supplies, temperature sensors and configuring each closet for monitoring/snmp traps to main NOC
- Coordination with vendors, building engineering, electricians and network engineers in delivering quality installations of network hardware, cabling, circuits and project implementation
- Updating Fire Alarm Suppression procedures. Requiring vendor installing new smoke detectors, updating fire suppression control panels/alarms, halon tank refills.
- Managing Data Center cleaning of cabinets, hardware, top-floors under-floors and cable cleanup for IT closets
- Management of infrastructure that consisted of major NYC Departments including DOITT, FISA, DOE, FDNY, NYPD, DOT, DOH and DEP
- Working with Data Center building engineers regarding power, cooling, and fire alarms
- Upgrading and expanding their current environment to support agency employee applications
- Ticketing system BMC Remedy ITSM and Avocent DSVIEW Management Software for servers, network & power devices. Rack elevation designs for technical and non-technical team visual.
- Managing and maintaining network cabling infrastructure and hardware for the data center. Review of products and solutions to ensure they adhere to the current architecture and infrastructure.
- Various networking and storage devices such as HP DELL/EMC Servers, Cisco Routers/Switches, Palo Alto and Bluecoat firewalls. Rack/Stack/Cabling and documentation.
- Installation and configuration of APC and Avocent PDU power strips
- Responsible for 2 Data Center facilities to ensure availability and reliability for a strong hedge fund organization. Overseeing over 500 cabinets within a single facility
- Audited and documented data center inventory onto DCIM software
- Capacity planning on power usage for hardware & cabinet workloads
- Break/Fix hardware maintenance on mission critical systems (BIOS updates, hard drives, memory, RAID controller). Set up of server ILOs/ DRACs
- Complete hardware, software and OS build for new deployments. Working with a variety of servers such as HP, Dell, IBM, NetApp, Super Micro of all different generations and models
- Monitored ticketing system and escalated critical tickets to other teams as needed
- Perform problem determination for all tickets, emails & phone calls including NOC monitor
PRO TIP
Check the Data Center Technician job description for inspiration. Look for similarities between your employer’s values and your experience.
Action verbs for your data center technician resume
Recommended Reads:
Data center technician resume: The skills section!
How to write a strong data center technician resume skills section?
- Make sure to include all types of skills - soft, hard, technical;
- Focus on skills that show your expertise in the field;
- Check the job description for keywords and make sure to add them to your resume – this will help you pass ATS;
- Leave room for discussion – elaborate on some of your strongest skills in other sections of your resume
Top skills for your data center technician resume
Python
SQL
R
Machine Learning
Java
Tableau
Communication
Curiosity
Business mindset
Adaptability
Critical and analysitcal thinking
Problem solving
PRO TIP
Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.
recommended reads:
Data center technician resume header: tips, red flags, and best practices
Checklist for your data center technician resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Data Center Technician resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
A career summary for your data center technician resume
Things to include in your Data Center Technician resume summary:
- Your total years of experience in the industry;
- 2-3 of your most remarkable achievements so far;
- How your experience relates to the position you’re applying for;
- A very brief description of your strengths.
Resume summary formula:
PRO TIP
When writing a resume summary or objective, avoid first-person narrative.
Recommended reads.":
Data center technician resume: The education section
Things to include in your resume's education section:
- Your highest education degree – including course, year of graduation, institution;
- Awards received as part of your education;
- Extracurricular activities that have helped you gain relevant skills;
- Certifications that have helped you master new skills and increase your expertise;
- Entry-level applicants only: relevant courses and projects.
Top certifications for your data center technician resume
DCTECH Cisco Certified Technician CCT For Data Center Exam 2
Cisco Certified Technician CCT For Data Center Cisco Data Center Networking Nexus & UCS Exam Sims 010-151 DCTECH
Cisco Certified Technician CCT For Data Center Questions 1
Cisco Certified Technician CCT For Data Center Cisco Data Center Networking Nexus & UCS Exam Sims 010-151
Data Center Essentials: General Introduction
Where the cloud and the internet lives
Data Center Essentials: Mechanical & Cooling
The mechanical cooling systems that support data centers and the internet.
Data Center Essentials: Power & Electrical
The power & electrical systems that support data centers and the internet
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Data Center Technician. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Choosing the right format for your data center technician resume
In general, there are three basic formats for your resume:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Some things to consider when choosing the right format for your Data Center Technician resume include the stage of your career, whether you have all the right skills required for the job or are looking for an industry change, and what field you’re looking to grow in.
The reverse-chronological resume format is the most common one. It lets you describe your most recent job and then move backward. This makes it great for people who have around or less than 10 years of experience and are looking to highlight only their work-related skills and qualities.
If you’re just starting your career journey and reverse-chronological resumes sound too demanding, go for the functional resume format. It’s ideal for showcasing your strengths, personal qualities, skills, education, and the courses you’ve taken, without putting too much pressure on experience and expertise.
Don’t worry if neither of these sounds suitable for you – the hybrid or combination resume format will surely match your needs. It’s similar to the reverse-chronological, but with a catchy twist. Combination or hybrid resumes are great for showcasing both your experience and work-related skills and your personal qualities. Add a “What my day looks like” section for enhancing the jaw-dropping experience!
Here are some more things worth remembering when it comes to formatting your Data Center Technician resume:
- Choose standard 1-inch resume margins;
- Go for traditional resume fonts sized 10-12p;
- Match the length of your Data Center Technician resume with your experience – choose a one-page template if you have less than 10 years of experience, and be careful with two-page templates – use them only when applying for executive positions;
- Save your resume in PDF to avoid formatting issues and potential unauthorized editing.
Tired of getting rejected? Check out this article on how to craft a resume that stands out!
Recommended reads:
PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Data Center Technician resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections suitable for your data center technician resume
Depending on the position and the industry, you can spice your resume up by adding some more sections. They will help the recruiter get a glimpse of who you are as a person, besides all your job-related skills and qualities.
Here are some examples:
How to add creativity to your data center technician resume
Gone are the days when creative resumes were frowned upon by recruiters!
What’s more, the right amount of creativity will make recruiters remember you and want to learn more about who you are – both as an individual and as a professional.
There are two ways to build a creative resume - add creative sections or go for a more creative design approach in general. Go for whatever suits you, the position, and the industry most!
What makes a great data center technician resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
