5 Dental Administrative Assistant Resume Examples & Guide for 2023

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Top Dental Administrative Assistant sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers & results)
  • Relevant skills
  • Education
  • Certifications

How to craft the perfect Dental Administrative Assistant resume experience section

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Dental Administrative Assistant Resume Experience Section: Ultimate Checklist
  • Use no more than 4-6 bullet points per position;
  • List relevant positions and situations that add value to your application;
  • Describe situations, tasks, actions, and results (the S-T-A-R method);
  • Remember to include numbers in whatever form you like (e.g. the number of projects you’ve finished);
  • Begin each bullet point with an action verb.

The work experience samples below come from real Dental Administrative Assistant resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:

Work Experience
Dental Administrative Assistant
Smile Dental
01/2019 present
  • Reduced administrative errors by 20% by streamlining patient record-keeping procedures.
  • Assisted dental hygienists and dentists with various tasks during patient treatments, including passing instruments and taking x-rays.
  • Educated patients on proper dental hygiene techniques to prevent dental health issues and reduce the need for follow-up treatments.
  • Managed front desk responsibilities, including appointment scheduling, patient check-ins, and insurance verification, resulting in improved patient satisfaction ratings.
  • Maintained a clean and organized reception area to create a welcoming environment for patients.
Work Experience
Dental Office Administrator
Perfect Smiles Dental
06/2015 12/2018
  • Improved patient satisfaction scores by 25% through enhanced communication and customer service.
  • Streamlined administrative tasks and increased efficiency by developing and implementing new policies and procedures.
  • Managed staff scheduling and oversaw training and professional development programs for all employees.
  • Developed and maintained relationships with patients and vendors to ensure high-quality service and products.
  • Managed office budget and ensured all financial records were accurate and up-to-date.
Work Experience
Dental Assistant
Gentle Dental
09/2012 05/2015
  • Assisted dental hygienists and dentists with various tasks during patient treatments, including preparing treatment rooms and sterilizing instruments.
  • Educated patients on proper dental hygiene techniques and post-treatment care to ensure positive patient outcomes.
  • Managed patient records and performed administrative tasks as needed, including scheduling appointments and verifying insurance coverage.
  • Maintained a clean and organized treatment area to ensure patient safety and comfort.
  • Collaborated with colleagues to develop and implement new patient care protocols.
Work Experience
Dental Administrative Assistant
ABC Dental
01/2018 06/2022
  • Improved patient satisfaction ratings by 25% by implementing a new appointment scheduling system that reduced wait times.
  • Reduced billing errors by 15% by implementing a new system for tracking insurance claims and payments.
  • Increased revenue by 10% by training staff on how to effectively communicate and sell dental services to patients.
  • Completed up to 5 reports accurately within a one-hour timeframe, exceeding the required 3 reports per hour.
Work Experience
Administrative Assistant
XYZ Company
06/2016 12/2017
  • Increased efficiency by 20% by automating manual data entry processes using Microsoft Excel macros.
  • Maintained accurate records for over 100 clients, resulting in a 95% client retention rate.
  • Received the "Outstanding Customer Service" award in 2020 for maintaining positive relationships with clients and coworkers.
  • Created and implemented a new filing system that reduced the time required to locate documents by 50%.
Work Experience
Dental Administrative Assistant
ABC Dental Clinic
January 2018 Present
  • Increased billing accuracy by 15% through meticulous review of insurance claims and verification of patient information.
  • Collaborated with dental assistants and hygienists to ensure seamless patient flow resulting in a 25% increase in patient satisfaction ratings.
  • Trained and supervised new administrative staff resulting in improved office efficiency and productivity.
Work Experience
Dental Receptionist
XYZ Dental Clinic
June 2015 December 2017
  • Reduced patient wait times by 30% through effective scheduling and management of appointments.
  • Assisted with implementation of electronic medical records resulting in a 50% reduction in paper usage and improved accuracy of patient records.
  • Provided exceptional customer service resulting in a 90% patient satisfaction rating.
Work Experience
Dental Office Manager
123 Dental Clinic
January 2013 May 2015
  • Reduced office supply costs by 20% through implementation of inventory management system.
  • Implemented new scheduling system resulting in a 30% reduction in patient wait times.
  • Trained and supervised new staff resulting in improved office productivity and efficiency.
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PRO TIP

Check the Dental Administrative Assistant job description for inspiration. Look for similarities between your employer’s values and your experience.

Action Verbs for your Dental Administrative Assistant Resume

Action verbs (also known as power verbs) are great for describing your achievements and responsibilities. They highlight your skills and show you’re able to take responsibility. Use these gems to make your experience section shine!

Dental Administrative Assistant Resume Skills’ Tips & Tricks to Impress Recruiters

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Resume Skills Section Checklist:
  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.
Top skills for your dental administrative assistant resume
HARD SKILLS

Appointment Scheduling

Billing and Coding

Insurance Verification

Electronic Health Records Management

Patient Records Management

Data Entry

Dental Terminology

Knowledge of Dental Procedures

Inventory Management

Microsoft Office Suite

SOFT SKILLS

Interpersonal Communication

Customer Service

Problem Solving

Attention to Detail

Time Management

Organization

Adaptability

Emotional Intelligence

Multitasking

Teamwork

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PRO TIP

Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.

what to write in your resume header
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Checklist: Writing a resume summary that makes you stand out
  • Keep it short and use well-structured sentences;
  • Mention your total years of experience in the field and your #1 achievement;
  • Highlight your strengths and relevant skills;
  • Add keywords from the company’s website or the job description.
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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PRO TIP

You’re not going to get hired simply because of a good summary or objective. However, your recruiter can bump you up in front of similarly experienced candidates who didn’t demonstrate such passion and drive.

Formatting Your Dental Administrative Assistant Resume

What’s worse than a .docx resume? A resume with a poorly chosen format.

In general, there are three basic resume formats we advise you to stick with:

Choosing between them is easy when you’re aware of your applicant profile – it depends on your years of experience, the position you’re applying for, and whether you’re looking for an industry change or not.

The reverse-chronological resume format is just that – all your relevant jobs in reverse-chronological order. It’s great for applicants with lots of experience, no career gaps, and little desire for creativity.

When working with less experienced applicants, we suggest the functional skills-based resume format. It’s great for recent graduates or people with large career gaps. Functional skills-based resumes focus on your personality, the skills you have, your interests, and your education. Ultimately, the idea is to show you’re the perfect fit without putting too much emphasis on your work experience (or lack thereof).

If you’re in the middle or are generally looking to make your resume feel more modern and personal, go for the combination or hybrid resume format. It offers the best of both worlds by combining sections focused on experience and work-related skills and at the same time keeping space for projects, awards, certifications, or even creative sections like ‘my typical day’ and ‘my words to live by’.

Dental Administrative Assistant Resume Formatting Checklist

To take it a step further, check out how your resume can stand out without leaning too much on the creative side.

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