INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Quality Assurance Analyst positions are at a much faster than average growth rate, which is 22%. With that said, there are currently 1,847,900 jobs in the market right now. The total number of jobs is expected to increase by 409,500 to 2,257,400 in the period of 2020-30.
What’s more, the median annual wage for the Quality Assurance Analyst jobs was $110,140 in May 2020. The lowest 10% earned less than $65,210, and the highest 10% more than $170,100.
Our conclusion? The Quality Assurance Analyst job market is facing competition due to decreasing demand.
Top quality assurance analyst sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a quality assurance analyst resume experience section
Quality assurance analyst resume experience: Checklist
- Use either chronological or reverse-chronological format when listing your previous jobs;
- Mention only relevant positions that add value to your resume;
- Briefly state the challenges you’ve faced and how you’ve overcome them;
- Highlight the results from your efforts (for bonus points, add numbers, percentage rates, etc.);
- Forget about buzzwords! Use power verbs instead.
Use the examples below to build your own experience section!
- Attended daily stand-up meetings and actively participated in sprint planning and review/retrospective meetings.
- Attended User story creation meetings and gave valuable inputs for the UI and functional specifications.
- Studied and Analyzed Functional and Technical specifications in the user stories to identify Test scenarios.
- Categorized the tests into smoke tests and regression tests based on the inputs from the Business Analyst.
- Created test XML / JSON files to ingest into the endpoints.
- Wrote SQL queries to test MySQL and SQL server databases.
- Made sure the end-to-end tests passed on every build/branch.
- Created pull requests for the builds/branches in GitHub/Stash.
- Reviewed business/functional requirements document to learn the functionality and scope of the application.
- Wrote test scenarios and Test Steps in the feature files.
- Updated Test Cases/Scripts according to the various new enhancements.
- Ensured that accounts of customers were perfectly mapped between the two applications.
- Performed manual testing considering the baseline of developed test plan and test cases considering both positive and negative scenarios.
- Extensively involved in smoke testing of the application every time before the release.
- Planned and executed backend testing using various SQL queries to verify database integrity data flow from the database.
- Reported all defects, and tracked the defects to update the defect status when defect is fixed or closed.
- Performed overall functional, end-to-end, Smoke and Regression testing of the application.
- Raised regression bugs and worked closely with the development team to ensure defects were resolved successfully within the deadlines.
- Gather business requirements from clients for application development
- Analyses deficiencies in application to recommend product improvements
- Preparing and implementing test plans, as well as creating test cases
- Implementing test using written test cases previously prepared
- Investigating causes of defects that occur during the testing phase in every release
- Manage test documentations to work on resolution with developers for failed items
- Working with the integration team on testing features that will be delivered to various game team
- Handling testing, weekly reporting and as the point of contact at the Stockholm office
- Gained a fundamental understanding of how game engines and game development work
- Created test plans for the NFL "Kickoff" and "International Series Games" apps (London and Mexico) on iOS, Android, and Windows 8.1/10 devices
- Responsible for making sure JSON data was up-to-date and internal paths were linking and displaying images correctly on the NFL app
- Extensively tested custom FISH registration integration with QR code check-ins and push notifications and was responsible for delivery of the final product
- Led cross functional meetings to approve test specifications for apps with project managers, iOS/Android developers, and systems architects
- Project test lead for Lutron Commercial, Pleasance, Fabrics apps for sales representatives using iPads by testing different credential levels to view certain parts of the apps
- Updated and administered content and system administration services for clients on the CMS
- Responsible for updating test plans and testing the C3's Lollapalooza (Argentina, Brazil, Chile, Berlin, Chicago) and C3's ACL (Austin City Limits) apps
- Used Jira, Confluence, TestRail, TeamCity, and Agile methodology daily
- QA at Grupo Fortes working with HR control systems. My mission is to maintain the quality of the products, with manual and automated tests and requirements . I have been working with product development and management teams since the beginning of the development process.
- I create automated web test scripts using: Cucumber + Capybara + Selenium Webdriver, using the Ruby programming language (basic).
- The manual test is done after the task is performed and is intended to ensure the operation according to the requirement. The test is also done simulating the behavior of the user.
- Conduct QA evaluations per client requirements.
- Build and analyze QA reports in order to identify trends.
- Conduct coaching sessions to assist Team Leads when required.
- Voucher code for payment method.
- Singapore hybrid subscription plan.
- Indonesia Hijab subscription plan.
- Tracking event to clevertap, facebook analytic, firebase, google analytic and branch dashboard.
- A/B testing.
- Identified the root causes of bugs impacting critical user flows by analyzing feedback from customers and exploratory testing, which resulted in a reduction in support tickets and improved user experience.
- Created and executed script commands to support on-boarding processes and analysis, such as community creation, user account creation, roster uploads, community health analysis, etc.
- Performed API requests for actions where there was no interface for, such as changing customer account information, and worked with engineers and CPO to improve Admin features.
- Wrote manual testing scripts for over 30 features, accounting for various user flows and 4 key user personas.
- Create, execute, and maintain test cases and testing strategy.
- Perform a range of QA activities to ensure that all software development meets business requirements and is of the highest quality.
- Engage throughout the software delivery and take ownership of the entire QA life cycle.
- Report, track and retest defects, and communicate them to the development team.
- Communicate to the BA team any gaps identified in business requirements.
- Ensured the quality of software used by top Canadian banks, investment dealers and assets management companies.
- Created, executed, and maintained test plans, test strategy and test results for testing RPM's software application.
- Performed Functional, Regression & performance testing on the latest revisions ensuring the software meets the client’s expectations.
- Worked with Business Analysts, Project Managers and clients to identify any client issues, improvements and test data requirement.
- Worked with the development team in resolving issues found during testing of software.
- Trained new QA hires on our software applications and monitoring their testing efforts.
- Triaged client reported issues when required.
- Stayed informed on all relevant industry and government policies to ensure the security and privacy of data.
- Worked on Soap UI for Rest service testing.
- Developed Automation scripts for regression.
- Analyzing the splunk logs generated prior to reporting.
- Provided trainings to new associates.
- Providing Metrics to managers.
- Identified the root causes of bugs impacting critical user flows by analyzing feedback from customers and exploratory testing, which resulted in a reduction in support tickets and improved user experience.
- Created and executed script commands to support on-boarding processes and analysis, such as community creation, user account creation, roster uploads, community health analysis, etc.
- Performed API requests for actions where there was no interface for, such as changing customer account information, and worked with engineers and CPO to improve Admin features.
- Wrote manual testing scripts for over 30 features, accounting for all user flows and 4 key user personas.
- Participates in the design of call monitoring formats and quality standards
- Participates in customer and client listening programs to identify customer needsand expectations.
- Coordinates and facilitates call calibration sessions for call center staff.
- Provides feedback to call center team leaders and managers.
- Prepares and analyzes internal and external quality reports for management staffreview.
- Monitors email customer contacts.
- QA Evaluations on English Speaking project.
- Identify Root Cause.
- Provide 1-2-1 And Group Feedback Globally.
- Escalation Point Of Contact For Process And Product Questions Globally.
- Run Coaching Sessions Globally.
- Create And Deliver Trainings Globally.
- Create, Develop And Implement Operational Processes.
- Create And Deliver Up-skilling Workshops Globally.
- Proactively Flag Potential Process/Accuracy Issues.Identify Improvement Opportunities
- Identify Barriers To Effective Teamwork- Actively worked On Grid Revamp Project
- Involvement in Test Execution, Results Analyzing and Defect reporting.
- Read & translate functional requirements into Test cases. Develop and maintain Test cases.
- Involved in Regression Testing solely after every update/New release.
- Evaluating agent performance with call center quality assurance
- Providing a trigger for coaching.
- Handling NPS Red Flags which sent by the customer research team and ensuring speedy service recovery calls and actions.
- Handling and validating contact center complaints with the bank complaints team.
- Workforce planning backup.
- Provided quality control over documents as required
- Provided 100's of bug findings with detailed descriptions to development/lead teams
- Successfully execute and delivered timely testing that helps to assurance engagements for more than 10 enhancements for the main project in one year
- Teamwork working over Microsoft azure, using TFS for full project mgmt. Entering all the findings and written test scenarios linked into each User story to be approved by the Scrum team
- Currently, assigned to the Accounting/Engineering and Performance projects (US/Enh) for the company, helping with the quality assurance and testing for every planned release or hotfix needed for production.
- Scripted SQL queries for data report check for accuracy andcompleteness to reduce manual verification process.
- Contributed to the definition of a strategy to automate test caseexecution using Tosca.
- Gained deep knowledge in the defects management process usingthe JIRA platform.
- Used QTest to manage test cases and execute in differentenvironment as part of continuous integration.
- Coordinate development and validation team activities by keepingsystem testing in pace with development.
- Developed and participated in quality improvement procedures.
PRO TIP
Check the Quality Assurance Analyst job description for inspiration. Look for similarities between your employer’s values and your experience.
Action verbs for your quality assurance analyst resume
Recommended reads:
Quality assurance analyst resume: the skills section!
How to write a strong quality assurance analyst resume skills section?
- Make sure to include all types of skills - soft, hard, technical;
- Focus on skills that show your expertise in the field;
- Check the job description for keywords and make sure to add them to your resume – this will help you pass ATS;
- Leave room for discussion – elaborate on some of your strongest skills in other sections of your resume
Top skills for your quality assurance analyst resume
Jira
HTML
Agile
CSS
Javascript
Manual Testing
Scrum
JMeter
Testrail
Attention to Details
Efficiency
Patience
Time management
Problem-solving
Ability to work on parallel streams
Written and verbal communication
Teamwork
Knowledge of quality standards
PRO TIP
When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.
Recommended reads:
Quality assurance analyst resume header: Tips, red flags, and best practices
Checklist for your quality assurance analyst resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Quality Assurance Analyst resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
A Career Summary for Your Quality Assurance Analyst Resume
Things to include in your quality assurance analyst resume summary:
- Your total years of experience in the industry;
- 2-3 of your most remarkable achievements so far;
- How your experience relates to the position you’re applying for;
- A very brief description of your strengths.
Resume summary formula:
PRO TIP
Your summary section should act as a professional taster. Use it wisely. Effectively convey your professional profile and let the hiring manager know that if they hire you, they won’t be disappointed. Make sure to include keywords from the job description too! Elaborate on your abilities further in your experience section. Again, cater to the job description.
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Quality assurance analyst resume: the education section
Things to include in your resume's education section:
- Your highest education degree – including course, year of graduation, institution;
- Awards received as part of your education;
- Extracurricular activities that have helped you gain relevant skills;
- Certifications that have helped you master new skills and increase your expertise;
- Entry-level applicants only: relevant courses and projects.
Top certifications for your quality assurance analyst resume
Software Testing Interview Masterclass: Ace the QA interview
The Ultimate Software Testing Interview Course. Get a job as a software tester, QA, Manual QA, Quality Analyst, Engineer
AToZ: Software Testing and Automation In Yoruba Language
Ẹ kọ Software Testing Ati Automation, Test Analyst, QA Tester, Software Test Engineer ati bẹ bẹ lọ ni ede Yoruba
Specialize in QA Manual Testing with Live Project+AGILE+JIRA
Become a Master in Manual Testing QA with Live Testing Projects, AGILE, JIRA, 100+Interview Questions & Lifetime support
Software Testing Masterclass (2022) - From Novice to Expert
Learn software testing and become QA Engineer/Agile Tester. Mobile/Backend/Web/QA testing. JIRA, TestRail & much more!
Top 150+ QA Automation Interview Questions & Resume Tips
Job oriented Interview preparation course on Selenium, API testing, Testng, SQL, cucumber & Java programs with solutions
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Quality Assurance Analyst. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Choosing the right format for your quality assurance analyst resume
In general, there are three basic formats for your resume:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Some things to consider when choosing the right format for your Quality Assurance Analyst resume include the stage of your career, whether you have all the right skills required for the job or are looking for an industry change, and what field you’re looking to grow in.
The reverse-chronological resume format is the most common one. It lets you describe your most recent job and then move backward. This makes it great for people who have around or less than 10 years of experience and are looking to highlight only their work-related skills and qualities.
If you’re just starting your career journey and reverse-chronological resumes sound too demanding, go for the functional resume format. It’s ideal for showcasing your strengths, personal qualities, skills, education, and the courses you’ve taken, without putting too much pressure on experience and expertise.
Don’t worry if neither of these sounds suitable for you – the hybrid or combination resume format will surely match your needs. It’s similar to the reverse-chronological, but with a catchy twist. Combination or hybrid resumes are great for showcasing both your experience and work-related skills and your personal qualities. Add a “What my day looks like” section for enhancing the jaw-dropping experience!
Here are some more things worth remembering when it comes to formatting your Quality Assurance Analyst resume:
- Choose standard 1-inch resume margins;
- Go for traditional resume fonts sized 10-12p;
- Match the length of your Quality Assurance Analyst resume with your experience – choose a one-page template if you have less than 10 years of experience, and be careful with two-page templates – use them only when applying for executive positions;
- Save your resume in PDF to avoid formatting issues and potential unauthorized editing.
Tired of getting rejected? Check out this article on how to craft a resume that stands out!
Recommended reads.":
PRO TIP
Test your draft Quality Assurance Analyst resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Other sections suitable for your quality assurance analyst resume
Depending on the position and the industry, you can spice your resume up by adding some more sections. They will help the recruiter get a glimpse of who you are as a person, besides all your job-related skills and qualities.
Here are some examples:
How to add creativity to your quality assurance analyst resume
Gone are the days when creative resumes were frowned upon by recruiters!
What’s more, the right amount of creativity will make recruiters remember you and want to learn more about who you are – both as an individual and as a professional.
There are two ways to build a creative resume - add creative sections or go for a more creative design approach in general. Go for whatever suits you, the position, and the industry most!
What makes a great quality assurance analyst resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
