As a quality manager, articulating your intricate blend of technical expertise and leadership skills in a concise yet comprehensive manner can be a significant resume challenge. Our guide provides targeted advice to showcase your unique qualifications, ensuring your resume not only meets but exceeds the expectations of potential employers.
Get to know the basics and unique insights to writing your quality manager resume from our experts. In this article, we'll show you how to:
- Apply best practices from professional resumes to spotlight your application;
- Quantify your professional experience with achievements, career highlights, projects, and more;
- Write an eye-catching quality manager resume top one-third with your header, summary/objective, and skills section;
- Fill in the gaps of your experience with extracurricular, education, and more vital resume sections.
We've selected, especially for you, some of our most relevant quality manager resume guides. Getting you from thinking about your next career move to landing your dream job.
- Test Manager Resume Example
- Quality Assurance Officer Resume Example
- Quality Assurance Analyst Resume Example
- Quality Assurance Specialist Resume Example
- QA Manager Resume Example
- Quality Assurance Engineer Resume Example
- Quality Supervisor Resume Example
- Quality Control Technician Resume Example
- Quality Control Manager Resume Example
- Quality Control Specialist Resume Example
Designing your quality manager resume format to catch recruiters' eyes
Your quality manager resume will be assessed on a couple of criteria, one of which is the actual presentation.
Is your resume legible and organized? Does it follow a smooth flow?
Or have you presented recruiters with a chaotic document that includes everything you've ever done in your career?
Unless specified otherwise, there are four best practices to help maintain your resume format consistency.
- The top one third of your quality manager resume should definitely include a header, so that recruiters can easily contact you and scan your professional portfolio (or LinkedIn profile).
- Within the experience section, list your most recent (and relevant) role first, followed up with the rest of your career history in a reverse-chronological resume format .
- Always submit your resume as a PDF file to sustain its layout. There are some rare exceptions where companies may ask you to forward your resume in Word or another format.
- If you are applying for a more senior role and have over a decade of applicable work experience (that will impress recruiters), then your quality manager resume can be two pages long. Otherwise, your resume shouldn't be longer than a single page.
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Listing your relevant degrees or certificates on your quality manager resume is a win-win situation. Not only does it hint at your technical capabilities in the industry, but an array of soft skills, like perseverance, adaptability, and motivation.
Ensure your quality manager resume stands out with these mandatory sections:
- Header - the section recruiters look to find your contact details, portfolio, and potentially, your current role
- Summary or objective - where your achievements could meet your career goals
- Experience - showcasing you have the technical (and personal) know-how for the role
- Skills - further highlighting capabilities that matter most to the quality manager advert and your application
- Certifications/Education - staying up-to-date with industry trends
What recruiters want to see on your resume:
- Demonstrated experience in quality management systems (e.g., ISO 9001) and process improvement methodologies (e.g., Six Sigma, TQM).
- Strong analytical and problem-solving skills to effectively manage and improve quality processes.
- Proven track record in leading successful audit processes, both internal and external, to ensure compliance with regulatory standards.
- Experience in training and managing a quality assurance team, ensuring they are equipped to maintain quality standards.
- Knowledge of quality software tools and data analysis to effectively monitor and report on quality metrics and performance.
Creating your quality manager resume experience to catch recruiters' attention
Remember that for the quality manager role, hiring managers are looking to see how your expertise aligns with their requirements. Here's where your resume experience section can help out. Make sure you:
- Include mainly roles that are relevant to the quality manager job you're applying for;
- Don't go too far back in your experience - recruiters will only care what you did a decade ago if it's really important for the quality manager role;
- Each bullet you include should say what you did, followed by the skills you used and the actual end result of your efforts;
- Quantify each of your achievements with numbers and possibly the overall effect it had on the organization;
- Highlight transferrable skills - or personal skills you've attained thanks to past jobs - that could be applicable within your potential workplace. This would showcase your unique value as a professional.
Formatting the experience section of your resume doesn't have to be an over-the-top deep dive into your whole career. Follow the quality manager resume examples below to see how industry-leading professionals are presenting their experience:
Work Experience
Senior Quality Assurance Manager
General Electric
01/2019-Ongoing
- Spearheaded a cross-functional team to reduce manufacturing defects by 20% in two years, leveraging lean methodologies and Six Sigma principles.
- Oversaw the successful ISO 9001:2015 certification process, enhancing the company's global competitiveness.
- Implemented a real-time quality data dashboard, boosting visibility into production quality and reducing response time to quality issues by 30%.
Work Experience
Quality Assurance Manager
Lockheed Martin
05/2014-12/2018
- Managed a comprehensive quality management system, achieving the highest supplier performance rating from key client Boeing for four consecutive quarters.
- Directed the Annual Quality Planning process, aligning with organizational strategy and resulting in a 15% improvement in customer satisfaction scores.
- Championed the introduction of advanced statistical process control techniques, leading to a reduction in process variation and a 10% improvement in product reliability.
Work Experience
Lead Quality Improvement Manager
Honeywell International Inc.
06/2011-04/2014
- Initiated an organization-wide quality culture change program, resulting in a 25% decrease in customer complaints.
- Collaborated with R&D to enhance product quality in the design phase, reducing time-to-market by 20%.
- Developed and executed a quality improvement project that cut warranty claim costs by 18% through strategic supplier partnerships and material quality enhancements.
Work Experience
Quality Management Coordinator
Raytheon Technologies
08/2009-09/2011
- Designed and implemented a quality management training program for new hires, increasing departmental efficiency by 15%.
- Conducted root cause analysis for major defect occurrences, leading to the implementation of enhanced quality checks and process adjustments.
- Negotiated with suppliers to improve material quality, resulting in a 10% increase in final product durability.
Work Experience
Quality Systems Manager
3M
03/2020-Ongoing
- Orchestrated the digital transformation of quality tracking, introducing AI-driven predictive quality controls that minimized defect rates by 12%.
- Drove the adoption of a continuous improvement culture, involving employees at all levels in quality initiatives, which translated to a sustained 5% year-over-year reduction in scrap rates.
- Executed vendor quality management initiatives, enhancing supply chain resilience and contributing to a 22% improvement in on-time delivery.
Work Experience
Quality Excellence Manager
Tesla, Inc.
04/2016-02/2020
- Facilitated the implementation of a paperless quality management system, saving the company over $250,000 annually in related processing costs.
- Collaborated with engineering and manufacturing teams to refine production processes, yielding a sustained reduction in critical non-conformance by 35%.
- Analyzed customer feedback data to inform quality initiatives, leading to a product line overhaul that improved customer satisfaction by 20%.
Work Experience
Principal Quality Manager
Intel Corporation
11/2013-03/2016
- Championed Zero Defects program, aligning with corporate strategic goals and driving a company-wide initiative that resulted in a 40% reduction in major defects over three years.
- Expanded the Quality Management System to include sustainability and environmental impact considerations, achieving a 10% reduction in waste.
- Drove the cultural shift towards a high-quality mindset, which was reflected in a 50% increase in employee participation in quality improvement activities.
Work Experience
Corporate Quality Assurance Manager
Boeing
02/2012-10/2013
- Led a team of quality engineers in deploying a robust corrective action program, reducing the cost of non-quality by $500,000 in one year.
- Developed supplier performance management protocols, strengthening supplier quality standards and reducing incoming defect rate by 28%.
- Integrated modern quality assurance technologies, such as machine vision inspection systems, to automate defect detection and achieve a 20% increase in inspection efficiency.
Work Experience
Quality Process Improvement Manager
Northrop Grumman
07/2010-01/2012
- Redesigned the New Product Introduction (NPI) process, increasing the success rate of new product launches by ensuring quality considerations were addressed early in product development.
- Delivered over 30 quality-related training sessions to various departments, significantly heightening quality awareness throughout the organization.
- Implemented Kaizen events that directly contributed to a 17% increase in the efficiency of production lines through the elimination of non-value-added activities.
Work Experience
Quality Performance Manager
Siemens AG
09/2009-06/2010
- Launched a strategic initiative to track and measure the performance of the supply base, which resulted in the onboarding of higher-quality suppliers and a 20% drop in incoming inspection rejects.
- Revitalized the company’s Continuous Improvement Program by implementing new methodologies that increased shop floor process efficiency by 10%.
- Served as the key liaison between production and engineering to ensure product specifications were met, leading to a 15% improvement in first-pass yield.
Quantifying impact on your resume
- Include the percentage improvement of product quality under your management to demonstrate efficiency gains.
- List the number of quality management projects you have successfully implemented to show your experience level.
- Specify the reduction in customer complaints achieved through quality initiatives to highlight customer satisfaction improvement.
- Detail the amount of money saved by the company through waste reduction processes you introduced to prove cost-effectiveness.
- Cite the decrease in defect rates post quality control measures to illustrate product consistency and reliability.
- Add the number of quality assurance certifications you have obtained to establish your expertise in the field.
- State the size of teams you have led on quality improvement projects to emphasize leadership and project management skills.
- Mention the number of training sessions conducted for staff on quality standards to show commitment to continuous improvement.
Action verbs for your quality manager resume
Finding what the unique words for your quality manager position are is difficult. That’s why the Enhancv team went through thousands of resumes that got people hired at top companies.
Forget about sounding boring. These action words will help you showcase your strongest personality traits in the most intriguing way possible!
What to do if you don't have any experience
It's quite often that candidates without relevant work experience apply for a more entry-level role - and they end up getting hired.
Candidate resumes without experience have these four elements in common:
- Instead of listing their experience in reverse-chronological format (starting with the latest), they've selected a functional-skill-based format. In that way, quality manager resumes become more focused on strengths and skills
- Transferrable skills - or ones obtained thanks to work and life experience - have become the core of the resume
- Within the objective, you'd find career achievements, the reason behind the application, and the unique value the candidate brings about to the specific role
- Candidate skills are selected to cover basic requirements, but also show any niche expertise.
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PRO TIP
If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.
Creating your quality manager resume skills section: balancing hard skills and soft skills
Recruiters hiring for quality manager roles are always keen on hiring candidates with relevant technical and people talents. Hard skills or technical ones are quite beneficial for the industry - as they refer to your competency with particular software and technologies. Meanwhile, your soft (or people) skills are quite crucial to yours and the company's professional growth as they detail how you'd cooperate and interact in your potential environment. Here's how to describe your hard and soft skill set in your quality manager resume:
- Consider what the key job requirements are and list those towards the top of your skills section.
- Think of individual, specific skills that help you stand out amongst competitors, and detail how they've helped you succeed in the past.
- Look to the future of the industry and list all software/technologies which are forward-facing.
- Create a separate, technical skills section to supplement your experience and further align with the quality manager job advert. Find the perfect balance between your resume hard and soft skills with our two lists.
Top skills for your quality manager resume:
HARD SKILLS
Quality control procedures
Statistical Process Control (SPC)
ISO 9001 standards
Auditing and certification processes
Six Sigma methodologies
Process improvement techniques
Risk management
Root cause analysis
Regulatory compliance
Quality management systems (QMS)
SOFT SKILLS
Leadership
Problem-solving
Attention to detail
Communication
Critical thinking
Teamwork
Time management
Decision-making
Adaptability
Conflict resolution
PRO TIP
List all your relevant higher education degrees within your resume in reverse chronological order (starting with the latest). There are cases when your PhD in a particular field could help you stand apart from other candidates.
How to include your education and certifications on your resume
We're taking you back to your college days with this part of our guide, but including your relevant higher education is quite important for your resume.
Your degree shows recruiters your dedication to the industry, your recent and relevant know-how, and some form of experience in the field.
Your quality manager resume education should:
- Include your applicable degrees, college (-s) you've graduated from, as well as start and end dates of your higher education;
- Skip your high school diploma. If you still haven't graduated with your degree, list that your higher education isongoing;
- Feature any postgraduate diplomas in your resume header or summary - this is the perfect space to spotlight your relevant MBA degree;
- Showcase any relevant coursework, if you happen to have less professional experience and think this would support your case in being the best candidate for the role.
As far as your job-specific certificates are concerned - choose up to several of the most recent ones that match the job profile, and include them in a dedicated section.
We've saved you some time by selecting the most prominent industry certificates below.
The top 5 certifications for your quality manager resume:
- Certified Quality Manager (CQM) - American Society for Quality (ASQ)
- ISO 9001:2015 Lead Auditor (ISO LA) - Exemplar Global
- Certified Manager of Quality/Organizational Excellence (CMQ/OE) - American Society for Quality (ASQ)
- Lean Six Sigma Black Belt (LSSBB) - Various institutions (e.g., American Society for Quality, International Association for Six Sigma Certification)
- Total Quality Management Certification (TQM) - Various institutions
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The more trusted the organization you've attained your certificate (or degree) from, the more credible your skill set would be.
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Practical guide to your quality manager resume summary or objective
First off, should you include a summary or objective on your quality manager resume?
We definitely recommend you choose the:
- Resume summary to match job requirements with most noteworthy accomplishments.
- Resume objective as a snapshot of career dreams
Both the resume summary and objective should set expectations for recruiters as to what your career highlights are.
These introductory paragraphs (that are no more than five sentences long) should help you answer why you're the best candidate for the job.
Industry-wide best practices pinpoint that the quality manager resume summaries and objectives follow the structures of these samples:
Resume summaries for a quality manager job
- Seasoned Quality Manager with over 15 years of experience overseeing quality control procedures in the manufacturing sector. Expertise in implementing ISO 9001 protocols, reducing waste by 30%, and leading cross-functional teams to enhance product quality while maintaining compliance with industry regulations.
- Dynamic Quality Manager with a decade's worth of expertise in the pharmaceutical industry, adept in GMP practices and FDA regulations. Successfully passed multiple federal audits without findings and brought a revolutionary drug quality monitoring system to fruition, increasing overall production efficiency by 25%.
- Formerly a Supply Chain Supervisor aiming to transition into Quality Management, armed with 8 years of experience optimizing logistics processes. Proficient in lean manufacturing and Six Sigma, eager to apply analytical skills to ensure the highest standards of product quality in a new industry context.
- IT Project Manager pivoting into Quality Management, leveraging 7 years of developing and deploying software solutions. Strong foundation in Agile and Scrum methodologies, seeking to drive quality improvements in product development cycles and deliver best-in-class software products.
- Aspiring Quality Management professional, fresh from completing a rigorous Master's program in Industrial Engineering. Focused on marrying academic knowledge with practical application to establish, monitor, and maintain quality standards that align with industry best practices in a hands-on manufacturing environment.
- Recent graduate with a BSc in Quality Management, enthusiastic about embarking on a career journey to ensure excellence in product and service delivery. Eager to apply learned techniques in statistical process control, root cause analysis, and continuous improvement to real-world business challenges and contribute to maintaining high-quality standards.
More relevant sections for your quality manager resume
Perhaps you feel that your current resume could make use of a few more details that could put your expertise and personality in the spotlight.
We recommend you add some of these sections for a memorable first impression on recruiters:
- Projects - you could also feature noteworthy ones you've done in your free time;
- Awards - showcasing the impact and recognition your work has across the industry;
- Volunteering - the social causes you care the most about and the soft skills they've helped you sustain and grow;
- Personality resume section - hobbies, interests, favorite quote/books, etc. could help recruiters gain an even better understanding of who you are.
Key takeaways
- Ensure your quality manager resume uses a simple, easy-to-read format that reflects upon your experience and aligns with the role;
- Be specific within the top one-third of your resume (header and summary or objective) to pinpoint what makes you the ideal candidate for the quality manager role;
- Curate information that is tailored to the job by detailing skills, achievements, and actual outcomes of your efforts;
- List your certifications and technical capabilities to demonstrate your aptitude with specific software and technologies;
- The sections you decide on including on your quality manager should pinpoint your professional expertise and personality.
Quality Manager resume examples
Explore additional quality manager resume samples and guides and see what works for your level of experience or role.
By Role
Quality Consultant
The quality consultant role is strongly linked to the manufacturing industry and, because of this, the most recent manufacturing standards tend to dictate the qualities hiring managers look for. Concrete understanding of ISO 9001 would be valuable. Highlight your experience leading Quality Management System audits. You possess the ability to devise effective solutions and recommendations based on deficiency findings. Do not list your technical skills simply, showcase how they contributed to cost-saving, efficiencies or overall improvements in the quality system. For instance, you can mention: 'deployed Lean Six Sigma strategies that contributed to a 20% decrease in production defects.'
View Quality Consultant Resume
Quality Engineer
A background in engineering is crucial for a Quality Engineer. Show your knowledge of and experience in statistical concepts such as Process Capability, SPC, Gauge R&R and DOE. Detail all Six Sigma or Lean training and project experiences you may have. Your skills should always lead to quantifiable achievements, like 'increased product reliability by 15% using FMEA techniques'. Ensure to include any software expertise, particularly for any quality or statistical analysis tools.
View Quality Engineer Resume
Quality Inspector
As a Quality Inspector, hands-on experience and skills in inspection procedures and equipment are important. Highlight your familiarity with various testing methods and standards, as well as your usage of specific inspection tools. Showcase the results of your meticulous work such as ‘increased product quality by identifying and rectifying X number of defects’.
View Quality Inspector Resume
Quality Specialist
When applying as a Quality Specialist, emphasize your solid foundation in principles like Six Sigma and Lean Manufacturing. Highlight your ability to analyze data, recommend improvements and implement changes. Your resume should reflect how these skills led to improvement results, e.g., ‘increased process efficiency via Lean principles leading to time savings of X%'
View Quality Specialist Resume
Quality Supervisor
Quality Supervisors need to have not just technical expertise, but also leadership skills. Highlight your abilities in managing teams, meeting objectives and implementing continuous improvement initiatives. Results could include ‘led team to reduce product faults by X%’ or ‘maintained 100% adherence to quality standards across the span of X projects’.
View Quality Supervisor Resume
Quality Technician
Quality Technicians need strong skills in operating and maintaining testing equipment. Outline proficiency in specific tools or methodologies such as statistical process control. Showcase the results achieved using those methodologies, like ‘increased production accuracy by X% through SPC implementation’.
View Quality Technician Resume
Supplier Quality Manager
Supplier Quality Managers need to showcase abilities in vendor management and sourcing. Include proficiency in auditing suppliers, negotiating contracts and addressing potential supplier quality concerns. Tangible results could include ‘improved supplier reliability by X%’ or ‘attained cost-savings of X amount through renegotiation of supplier contracts’.
View Supplier Quality Manager Resume
