INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Community Manager positions are at a 10% growth rate, which is as fast as average. With that said, there are currently 316,800 jobs in the market right now. The total number of jobs is expected to increase by 31,800 to 348,600 in the period of 2020-30.
What’s more, the median annual wage for the Community Manager jobs was $141,490 in May 2020. The lowest 10% earned less than $74,620, and the highest 10% more than $208,000.
Our conclusion? The Community Manager job market is wide open for candidates.
Top community manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
A community manager resume experience section to be proud of
Writing a strong experience section for your community manager resume:
- List your previous jobs in chronological or reverse-chronological format;
- Use no more than 4-6 bullets per position;
- Mention only relevant work experience;
- Describe the tasks you were responsible for and how you managed to exceed expectations;
- Show you’re able to take charge by choosing action verbs over buzzwords.
Looking for real-life examples of what a strong experience section looks like? Check out our suggestions below!
- Building and executing social media strategies.
- Setting up and optimizing company accounts on Facebook, LinkedIn and Instagram.
- Generating, editing and publishing of content on social media channels.
- Moderating user generated content.
- Launching and optimizing ad campaigns on Facebook, Instagram and LinkedIn.
- Preparing monthly reports.
- Achieving pre-set KPIs.
- Creation and Management of Network Contents.
- Planning of Digital Marketing Actions.
- Comunication with the community
- Professional Photo Taking
- Focus on creating a more inclusive and diverse Julia community
- Building out programs to increase student involvement in the community
- Developing learning materials for JuliaAcademy and working with package maintainers to create new courses
- Host events, perform outreach, foster partnerships, and other administrative functions
- Help run JuliaCon, the annual Julia conference, which in 2020 had 30k+ visitors
- Work with Leasing and Service team to maintain a 95% occupancy
- Budget, plan, & execute an average of 5 resident events a month to help maintain resident retention of 49%
- De-escalation of resident issues whiling maintaining a positive and successful living environment for all residents
- Meet weekly with asset management team to ensure highest economically gains and competitor advantage
- Delinquency management through timely and consistent correspondence to residents
- Manage leads & follow-ups (web, phone, & walk-ins) in a timely manner while building relationships with prospects and maintaining a 41% closing ratio
- Work with Leasing and Service team to maintain a 95% occupancy
- Budget, plan, & execute an average of 5 resident events a month to help maintain resident retention of 49%
- De-escalation of resident issues whiling maintaining a positive and successful living environment for all residents
- Meet weekly with asset management team to ensure highest economically gains and competitor advantage
- Delinquency management through timely and consistent correspondence to residents
- I introduce, in the agency, content marketing strategies for content planning on Social Media.
- Impulse the users' engagement by using Instagram stories and videos.
- Constant KPIs analysis.
- Email marketing optimization.
- Copywriting.
- Video editing for Social Media.
- Help in managing multiple Telegram and Discord communities for AmaZix client blockchain projects
- Dissemating information from team to the community accurately and on time
- Studying projects in-depth to respond to all user queries accurately and in a timely manner
- Ensuring the community is engaged through various campaigns and AMAs
- Creating a feedback loop for the project
- Responsible for leading community engagement and engagement activities
- Liason between team and community to provide updates at every stage of development
- Act as a key point of contact between the core team and community during token sales which have raised $16M+ till date
- Managed a team of 3 to ensure round the clock coverage for Telegram and Discord communities
- Managed Telegram communities of multiple blockchain projects in different stages
- Managed multiple token sales which raised in excess of $50M
- Studied all projects in-depth to provide support to users community members
- Ensured a spam-free and engaged atmosphere for all projects
- Promoted projects through various social media platform to increase brand awareness and visibility
- Setting and implementing social media and communication campaigns.
- Developing engaging text, image and video content for social media accounts.
- Responding to comments and customer queries.
- Interpreting website traffic and social media engagement metrics.
- Setting and implementing social media and communication campaigns.
- Developing engaging text, image and video content for social media accounts.
- Responding to comments and customer queries.
- Interpreting website traffic and social media engagement metrics.
- Timeline creation
- Collaboration with Crea department
- Statistic study
- Enforce lease agreements, conduct recertifications, and monitor the maintenance of apartments, including all inspections and move-ins
- Maintaining all resident files in compliance with Section 42 LIHTC program, Occupancy and Public Housing Program, and other federal subsidized housing programs, along with, enforcing occupancy policies and procedures by meeting with residents as needed
- Attending resident council meetings and other meetings as well as, prepare invoices for payment and approval by the director
- Ensuring occupancy of communities, while welcoming tenants and showing property and explaining policies and regulations to prospective residents
- Assisting in the formulation of budgets for each calendar year, in collaboration with the Propterty Manager, as well as managing spending to remain within the established budgetary limits throughout the year
- Ensuring all rents are collected when due, and posting payments according to established procedures and time constraints. Made all bank deposits and immediately submitting daily reports to the finance department
PRO TIP
Include quantitative data throughout your Community Manager resume to impress the hiring manager. Real facts and figures that show off your competency as an audit manager go a long way. Did you reduce the costs of audits? Manage a large team? Boosted efficiency? Show off the real numbers!
Action verbs for your community manager resume
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Taking Control of Your Community Manager Resume’s Skills Section
A skills section that shows what you’re capable of includes:
- Keywords from the job advert to help you pass ATS;
- Both hard and soft skills, incl. technical skills and people skills;
- Skills that are relevant to the position you’re applying for;
- No more than 15 skills – to keep your resume readable.
Top skills for your community manager resume
Google Analytics
Wordpress
SEO
HTML
Social Media
Communication
Creative problem solving
Analytical thinking
Influencing
Team work
PRO TIP
When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.
Recommended reads:
Community manager resume header: Tips, red flags, and best practices
Checklist for your community manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Include a link to your portfolio in your Community Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
A community manager resume summary that spotlights your achievements
Checklist: A strong community manager resume summary:
- Use adjectives that highlight the character traits you’re most proud of;
- Mention 1-2 of your biggest achievements;
- Add keywords from the job advert to increase your chances of passing ATS;
- Keep the recruiter’s attention by going for short sentences.
Resume summary formula:
PRO TIP
When writing a resume summary or objective, avoid first-person narrative.
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Creating an impressive education section for your community manager resume
The education section: checklist
- List your degrees in reverse-chronological order;
- Include your degree subject, place of study, name of institution, and year of graduation;
- Add a line or two about your relevant certifications;
- Mention some classes and projects that have helped you gain additional skills.
Top certifications for your community manager resume
Social Media Marketing 2016 - Community Managers Secrets
Full Course to learn the secrets, tips and recommendations to any Community Manager.
Introduction to Online Community Management
Learn the basics of Online Community Management and get a head-start to your new career.
Facebook Community Manager Associate (600-101) Practice Test
The original practice test for the Facebook's Community Manager Associate (600-101) exam & certification
Salesforce Experience (aka Community) Cloud Complete Guide
A complete guide to building a Salesforce Community and passing your Salesforce Community Cloud certification exam
Social Media Strategist
Social Media Strategist
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Community Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
A professional format for your community manager resume
There are some aspects worth taking into consideration when choosing the format of your Community Manager resume. These include the position and company you’re applying for, your total years of experience, whether you’ve been through some employment gaps, and so on.
Generally speaking, there are three basic resume formats for you to choose from:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
The reverse-chronological resume format is just that: all your jobs listed in a reverse-chronological way, starting from the most recent and moving backward. It’s great for highly experienced professionals with over 10 years in the industry behind their backs. The reason for this: it’s almost entirely focused on experience and achievements.
The functional skills-based resume format, on the other hand, is just the opposite. It’s based on your skills, personality, and expertise. It highlights what you’re capable of even when you don’t have sufficient work experience. This makes it great for students, recent graduates, or people with larger career gaps.
If neither of these sounds like you, go for the combination resume format. It’s a combination of the best characteristics of other formats, which makes it great for showcasing different aspects of your career and education. It also gives you plenty of options to choose from – in terms of colors, structure, and sections.
Check out our additional tips on perfecting your Community Manager resume’s style and layout:
- Choose traditional 1-inch resume margins;
- Go for a serif or sans serif resume font that’s easy to read yet looks professional (e.g. Arial, Verdana, or Calibri);
- Keep your Community Manager resume short: one-page template are preferable, but if you have over 10 years of experience, you can also go for a two-page format;
- Save your resume as PDF and choose a suitable name, e.g. NameSurnameResume;
Tired of looking for ways to make your resume stand out? Read this article!
Recommended reads:
PRO TIP
If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.
Additional sections for your community manager resume
After drafting the required sections of your Community Manager resume, it’s now time to move to something a bit more fun. There are a number of sections you can add to your resume depending on the company, the position, and how you’re feeling in general:
Adding the right kind of creativity to your community manager resume
It is through creativity that we express ourselves. And trust us, it’s important to show at least a bit of your personality if you want to leave a strong first impression.
But what are the ways to add creativity to your Community Manager resume? Well, you can either go for a colorful and engaging template, or you could add some out-of-the-box sections, such as ‘life philosophy’ or ‘what my typical day looks like’.
It’s up to you! Just make sure that the level of creativity matches the position, the company, and the industry you’re applying for.
What makes a great community manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
