5 Phone Sales Resume Examples & Guide for 2023

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5 Phone Sales Resume Examples &...

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Top Phone Sales sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers & results)
  • Relevant skills
  • Education
  • Certifications

Things to remember when writing your Phone Sales experience section

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Phone Sales Experience Section: Checklist
  • List your positions in chronological or reverse-chronological order;
  • Go for 4-6 bullet points;
  • Add only relevant work experience;
  • Include information about the challenges you’ve faced, the actions you’ve taken, and the results you’ve achieved;
  • Use action verbs instead of filler words.

To illustrate it more clearly, we’ve collected some of the best experience section examples from real Phone Sales resumes. Check them out below!

Work Experience
Phone Sales Representative
XYZ Company
01/2020 06/2022
  • Achieved 125% of monthly sales targets, generating an average of $25,000 in revenue per month.
  • Developed a new sales strategy which increased customer retention by 35%.
  • Resolved customer complaints and inquiries, maintaining a customer satisfaction rate of 90%.
  • Collaborated with the marketing team to launch a successful email campaign, resulting in a 15% increase in sales leads.
Work Experience
Senior Phone Sales Specialist
ABC Corporation
06/2018 01/2020
  • Coached and mentored team members, resulting in a 25% increase in sales revenue.
  • Implemented a new training program which improved the team's sales conversion rate by 30%.
  • Streamlined the sales process by identifying and resolving inefficiencies, resulting in a 20% decrease in call handling time.
  • Developed and maintained positive relationships with customers, leading to a customer retention rate of 95%.
Work Experience
Phone Sales Representative
TeleConnect Inc.
2018-06 2023-02
  • Achieved 120% of monthly sales targets consistently
  • Ranked top 5 out of 50 sales reps nationwide in sales performance
  • Developed and maintained relationships with local retailers to increase sales
  • Assisted customers with account setup, troubleshooting, and bill payments
  • Conducted market research to identify potential sales opportunities
  • Collaborated with cross-functional teams to improve customer experience
Work Experience
Sales Representative
GlobalTel Inc.
2016-02 2018-05
  • Consistently exceeded monthly sales targets by 25%
  • Achieved 95% customer satisfaction rating on post-sales surveys
  • Developed and implemented a sales strategy that increased revenue by 20%
  • Managed a portfolio of 50+ accounts with a total annual revenue of $1M+
  • Provided training and support to new sales representatives
Work Experience
Customer Service Representative
PhoneWorld Inc.
2014-08 2016-01
  • Resolved customer complaints and issues in a timely and satisfactory manner
  • Achieved a 90% first-call resolution rate
  • Consistently exceeded daily call volume targets by 25%
  • Identified opportunities to upsell and cross-sell products and services
  • Provided technical support and troubleshooting for customers
Work Experience
Phone Sales Representative
ABC Company
01/2019 12/2021
  • Developed and maintained strong relationships with key decision makers at client organizations.
  • Demonstrated expertise in consultative selling to provide customized solutions that met clients' needs.
  • Achieved 95% customer satisfaction ratings through effective communication and problem-solving.
Work Experience
Inside Sales Representative
XYZ Inc.
01/2017 12/2018
  • Developed and executed a strategic sales plan to identify and target new business opportunities.
  • Established and maintained strong relationships with key decision makers at prospective client organizations.
  • Consistently ranked in the top 10% of sales representatives for monthly and quarterly sales performance.
Work Experience
Telemarketing Sales Representative
LMN Corp.
01/2015 12/2016
  • Conducted cold calls to prospective clients and demonstrated the benefits of the company's products and services.
  • Maintained accurate records of all sales activities and client interactions in the company's CRM system.
  • Consistently exceeded monthly and quarterly sales quotas by an average of 15%.
pro tip icon

The person reading your Phone Sales resume will be busy, make sure you never waste their time with fluff.

Action Verbs for your Phone Sales Resume

Action verbs will make your [Job Title] resume sound relevant and professional. They will also help you make a strong first impression. Make sure to use them whenever possible!

Writing a Strong Skills Section for Your Phone Sales Resume

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Checklist for an impressive Phone Sales resume skills section:
  • List both hard and technical skills that are important for the role;
  • Check what the job description says and add some keywords based on that;
  • Focus only on relevant skills;
  • Try not to list things such as “communication”; rather, highlight your soft skills in other sections of your Phone Sales resume.
Top skills for your phone sales resume

Sales Techniques

Product Knowledge

Closing Sales

Cold Calling


Lead Generation

CRM Software

Negotiation Skills

Customer Relationship Management

Market Research


Active Listening



Problem Solving

Time Management

Emotional Intelligence





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When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.

what to write in your resume header
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Phone Sales resume summary checklist:
  • Your total years of experience
  • The industry you’re coming from
  • One or two most remarkable accomplishments that have helped you - turn into a great professional
  • Short sentences that add value – avoid filler words and phrases
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
pro tip icon

Include a link to your portfolio in your resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

Phone Sales Resume: How to Choose the Right Format

The content of your resume is necessary for showcasing your expertise, skills, and education. Great formatting, on the other hand, is essential for highlighting your attention to detail, creativity, and ability to stand out.

There are three basic resume formats to choose from:

Which one of these you choose depends on a couple of things, but most importantly: the industry and your level of experience.

The reverse-chronological resume format, for example, is great if you’re a Phone Sales with many years of experience and no career gaps. It doesn’t really matter if your company of choice is a multinational corporation or an early-stage startup – this resume format is considered to be a safe bet.

If you’re someone with little or no experience, however, we advise you to go for a functional skills-based resume format. It focuses on skills, competencies, and education, rather than experience. This makes it great for entry-level applicants, career changers, and graduate students.

And if you’re tired of traditional formats and want to go over the top when it comes to your application, the combination or hybrid resume format is here to help. Here, you can focus on both your experience and your skills, there’s even space for you to highlight your most spectacular personality traits. If you want to give a modern feel to your Phone Sales resume, this resume format is just what you need. Add a ‘my life philosophy’ section for additional bonus points!

Don’t miss our resume format checklist:

Looking for more tips? Check out our job-winning guide for crafting a resume that gets you remembered!

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