Average resume stats for your industry
Words
380
Pages length
1.7 p
Job titles per resume
4.2
Bullet points per job title
13.4
Experience
6.7 years
Top Skills for Medical Receptionist resume
HARD SKILLS
  • Microsoft Vizio
  • Google Drive
  • Microsoft Outlook
  • Flow Cytometry
  • Molecular Biology - PCR
SOFT SKILLS
  • Communication
  • Compassion
  • Patience
  • Flexibility, adaptability, and emotional stability
  • Proactive, ethical, and responsible nature
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Resume Background
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INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, Medical Receptionist positions are at a -7% growth rate, which is negative. With that said, there are currently 52,400 jobs in the market right now. The total number of jobs is expected to decrease by -3,900 to 48,500 in the period of 2020-30.

What’s more, the median annual wage for the Medical Receptionist jobs was $35,270 in May 2020. The lowest 10% earned less than $21,790, and the highest 10% more than $55,220.

Our conclusion? The Medical Receptionist job market is facing competition due to decreasing demand.

Top Medical Receptionist sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

How to write a Medical Receptionist resume experience section

Medical Receptionist Resume’s Job Experience Checklist:

icon book open

  • Use 4-6 bullet points per job title;
  • Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
  • Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
  • Start each sentence with a power verb and avoid overused buzzwords;
  • Use either C-A-R or S-T-A-R methodology, when describing your experience.

The work experience samples below come from real Medical Receptionist resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:

Work Experience
Medical Receptionist / Practice Administrator
Schmeler and Sons
2018-2020
  • Experience in Best Practice & Genie Software.
  • Invoicing and receipting of patients' accounts, banking, petty cash.
  • Solid skills in medical terminology, grammar and spelling.
  • Good computing acumen across the range of Microsoft productivity tools.
Work Experience
Practice Manager / Accounts / Medical Receptionist / Correspondence
Zeal Wheels
2017-2018
  • Working closely with a team of 5 physiotherapists and 2 administrative ladies
  • Liaise with Doctors and their secretaries
  • Liaise with medical aid schemes administering patient's accounts and queries
  • Submit IOD claims
  • Typing of correspondence to Doctors and medical aids
  • Handling all IOD claims and correspondence of patients
Work Experience
Medical Receptionist / Debtors and Creditors / Accounts / Banking
Bravura Combo
2011-2018
  • Physiotherapy practice with 5 Physiotherapists, a Biokineticist and a Sports Doctor
  • Reception duties, processing of all accounts
  • Dealing with medical aids regarding payments and queries
  • Personal assistant to the owner
Work Experience
Medical Receptionist /Secretary
Nixue Root
2017-2021
  • Supported and liaised with a team of 10 doctors, 3 nurses and various allied health professionals
  • Scheduled appointments, hospital admissions, tests, scans and outside appointments for patients
  • Accurately receive and convey messages in writing, verbally and electronically
  • Complied, transcribed and verified accuracy of information for data entry.
  • Processed accounts payable and receivables for patients, doctors, Medicare and insurance companies
  • Participated in an ongoing duty of care for patients whilst maintaining patient and practice discretion and confidentiality at all times
  • Sterilized and processed medical instruments according to strict protocol and hygiene standards
Work Experience
Medical Receptionist
DuBuque, Conroy and Durgan
2017-2018
  • Excelled in a combined patient services/administrative role within a high volume urgent care managing multiple physicians and nurse practitioners, which included coordinating physician's calendars, following up with insurance companies, and faxing written prescriptions while ultimately maintaining patient confidentiality.
  • Strong ability to multi-task, work well under pressure and able to adapt to a daily changing atmosphere.
  • Anticipated the needs of the physicians and patients and took the initiative to efficiently solve problems.
Work Experience
Medical Receptionist
Thiel - Larson
2021-2022
  • Maintained patient accounts by obtaining, recording, and updating personal and financial information.
  • Filed, collected, and expedited claims to Assisted Devices Program (ADP) under the Ministry of Health.
  • Protected patients' rights by maintaining confidentiality of personal and financial information.
Work Experience
Medical Receptionist
Candor Corp
2017-2018
  • Applied excellent customer service and communication skills with staff and patients when organising and confirming appointments, answering calls, and managing patient accounts
  • Conducted basic revenue management duties including daily cash and credit reconciliations
  • Enhanced skills in working independently and in a team environment
Work Experience
Medical Receptionist
Hahn Inc
2021-2022
  • Interacting with different personals on a daily basis.
  • Systems knowledge advantage (Sap, Elixir- Live and Medi-Mass)
  • Paediatric child care assistance.
Work Experience
Medical Receptionist
Lambent
2009-2014
  • Greet and welcome patients and visitors, in person and over the phone
  • Liaise with GPs, other health professionals and their staff
  • Schedule hospital admissions, tests, scans and outside appointments for patients
  • Registers new patients and updates existing patient data by collecting detailed patient information
  • Receive and convey messages verbally and in writing
  • Fax, scan and file documents
  • Comforting distressed patients
  • Book and organise staff and doctors meetings as directed
  • Handling of cash, EFTPOS and other payments
  • Responsible for keeping the reception area clean and organised
Work Experience
Medical Receptionist
Nixue Root
2019-2021
  • Greet and welcome patients and visitors, in person and over the phone
  • Liaise with GPs, other health professionals and their staff
  • Registers new patients and updates existing patient data by collecting detailed patient information
  • Receive and convey messages
  • Handling of cash, EFTPOS and other payments
Work Experience
Medical Receptionist Trainee (3 Week Placement)
Bravura Combo
2015-2019
  • Register patients according to established protocols
  • Assist patients to complete all necessary forms and documentation including medical insurance
  • Ensure patient information is accurate including billing information
  • Move patients through appointments as scheduled
  • Handling phone calls, booking and confirming appointments
  • Provide administrative support to doctors and practitioners
  • Enter patient data into clinical software package
Work Experience
Medical Receptionist
Bonefete Fun
2012-2014
  • Exhibited ability to handle patients' confidential information being the primary point of contact with families
  • Displayed sensitivity and ability to work under pressure in the ICU
  • Displayed excellent communication skills working effectively with the medical team and families to arrange patient visits
  • Directed phone calls and inquiries and provided support as well as the necessary information to the families of the patients
  • Communicated effectively with the medical team to arrange the schedule and implement any changes
  • Worked with families, doctors, and nurses to facilitate the scheduling of visits
Work Experience
Medical Receptionist
Bravura Origin
2011-2018
  • Experience liaising with staff and allied health providers.
  • Providing customer service to a wide range of clientele with varying needs and concerns.
  • Organising scheduling of our allied health team.
  • Handling private patient information.
  • Administrative duties.
Work Experience
Medical Receptionist
Aexie Swarm
2012-2018
  • Experience in triaging patients either to the nurse, the hospital, calling emergency services or deeming the patient well enough to wait for a doctor.
  • Interacting and supporting unwell patients while waiting to be seen by their general practitioner.
  • Liaising and coordinating between general practitioners, nurses, pathology unit, dental practice, and imaging facilities.
Work Experience
Medical Receptionist
Movie Intense
2009-2014
  • Received high praise for transitioning into a medical field role efficiently and accurately.
  • Evaluated income levels and accurately apply the appropriate sliding fee schedule.
  • Accurately and effectively explain the inclusion criteria for the non-profit organization.
Work Experience
Medical Receptionist/Administrator
Lambent
2015-2019
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Perform duties, such as taking care of plants or straightening magazines to maintain reception area.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • File and maintain records.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
Work Experience
Medical Receptionist Trainee (3 Week Placement)
Metz - McCullough
2017-2018
  • Handling phone calls, booking and confirming appointments
  • Provide administrative support to doctors and practitioners
  • Meet and greet of patients - invoicing patients and taking payments
  • Organise schedules, patient bookings and diary management
  • Entering patient data into clinical software package
Work Experience
Medical Receptionist
Sanguine
2015-2019
  • Served as first and last point of contact for external customers in the office and on the telephone to schedule and confirm patient appointments
  • Retrieved and entered electronic patient health information into EMR template
  • Verified patient insurance eligibility and posted charge codes into billing system
  • Maintained strict patient and employee confidentiality according to HIPAA and institutional guidelines
Work Experience
Medical Receptionist Trainee (3 Week Placement)
Movie Intense
2018-2020
  • Welcomes and greets patients
  • Handling phone calls, booking and confirming appointments
  • Organise schedules, patient bookings and diary management
  • Entering patient data into clinical software package
  • Schedule X rays, tests, scans and outside appointments
  • Move patients through appointments as scheduled
  • Ensure reception area is well maintained, neat and clean
  • Safeguard patient privacy and confidentiality
Work Experience
Medical Receptionist
Altenwerth Group
2012-2018
  • Verified patient insurance eligibility prior to scheduling
  • Answered phone calls, questions, and routed messages
  • Scrubbed scheduled to ensure patients were scheduled with correct MD
PRO TIP
pro tip icon

Don't make the same mistake everyone else does. What we mean is, don't list your Medical Receptionist job responsibilities instead of your achievements. Recruiters know what you do. They want to know what kind of difference you can bring to their company. Focus on what you've accomplished.

Action Verbs for your Medical Receptionist Resume

At Enhancv, we went through countless Medical Receptionist resumes and uncovered which are the unique words people use to spice up their resumes. Forget about buzzwords - use these power words instead to make your experience section shine.

Medical Receptionist Resume Skills’ Tips & Tricks to Impress Recruiters

Resume Skills Section Checklist:

icon book open

  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Medical Receptionist resume
HARD SKILLS
  • Microsoft Vizio
  • Google Drive
  • Microsoft Outlook
  • Flow Cytometry
  • Molecular Biology - PCR
  • Bioinformatics - Python
  • Spectral Flow Cytometry
  • Next-Gen Sequencing
  • Microsoft Office
SOFT SKILLS
  • Communication
  • Compassion
  • Patience
  • Flexibility, adaptability, and emotional stability
  • Proactive, ethical, and responsible nature
  • Honesty
  • Team-player
  • Strong work ethic
  • Time management
PRO TIP
pro tip icon

Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.

what to write in your resume header

CHECKLIST For Your Medical Receptionist Resume Header

icon book open

  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
PRO TIP
pro tip icon

Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Medical Receptionist resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.

Medical Receptionist Resume Summary Best Practices

what to write in your resume summary

Checklist: What to include in your Medical Receptionist resume summary:

icon book open

  • Years of experience;
  • Highlight top 3 skills and proficiencies;
  • One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
  • Use short, direct sentences - but no more than three - to keep the HRs interested.
writing icon

Resume Summary Formula:

Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
PRO TIP
pro tip icon

Highlight specific past projects that you’re most proud of in your summary. It sets an excellent tone for the rest of your resume. You can talk about all of your former jobs in your work experience section later on.

Listing Your Education, Certifications and Courses

Resume Education Section Checklist:

icon book open

  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.

Top Certifications for your Medical Receptionist resume

Certification Image
Becoming a Medical Receptionist
Medical secretaries and receptionist play a key role in providing office support to medical staff.
Certification Image
Medical Terminology
Introduction to the meaning of various roots, terms and combining forms that are components of medical words
Certification Image
Medical Terminology 101
For those in healthcare, billing, and more. Boost earning ability and marketable skills by learning to "speak medicine."
Certification Image
Medical Coding CPC (Certified Professional Coder) Training
ICD 10, CPT, HCPCS, Rules and Regulations
Certification Image
Medical Terminology and Medical Abbreviations 2021
Medical Terminologies,Medical suffixes,Medical prefixes,Medical compounded words and Human systems medical terms.
PRO TIP
pro tip icon

There are dozens of certifications that you can claim as a Medical Receptionist. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.

Medical Receptionist Resume: Additional Writing & Formatting Tips

There are three basic resume formats you can choose from:

The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.

Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.

Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.

Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.

Medical Receptionist Resume Summary best practices

Here are more resume tips regarding your layout and style:

To take it a step further, check out how your resume can stand out without leaning too much on the creative side.

PRO TIP
pro tip icon

Test your draft Medical Receptionist resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.

Other sections to include in your resume

Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Medical Receptionist resume:

Medical Receptionist Resume: How to Make Yours More Creative & Stand Out

When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Medical Receptionist resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.

day of my life on resume - Enhancv resume section

What Makes a Great Medical Receptionist Resume: Key Takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
Volen Vulkov Avatar
Volen Vulkov
8 minute read
Updated on 2022-03-16

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