Dental Office Manager Resume Examples & Guide for 2023

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Dental Office Manager Resume

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Top Dental Office Manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers & results)
  • Relevant skills
  • Education
  • Certifications

How to write a Dental Office Manager resume experience section

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Dental Office Manager Resume Experience Section: Ultimate Checklist
  • Use no more than 4-6 bullet points per position;
  • List relevant positions and situations that add value to your application;
  • Describe situations, tasks, actions, and results (the S-T-A-R method);
  • Remember to include numbers in whatever form you like (e.g. the number of projects you’ve finished);
  • Begin each bullet point with an action verb.

Need examples? We looked through thousands of Dental Office Manager resumes and gathered some examples of what the ideal experience section looks like. Check them out below!

Work Experience
Dental Office Manager
Smile Dental Center
01/2018 Present
  • Implemented a scheduling system that reduced wait time by 50% and increased productivity by 25%
  • Developed and implemented a training program that improved staff retention by 30%
  • Improved accounts receivable by 20% by implementing a new billing system
  • Increased case acceptance rate by 15% by providing treatment plan coordination and follow-up
  • Maintained a positive and professional work environment by leading regular staff meetings and team building activities
Work Experience
Practice Manager
Bright Smiles Dental
01/2015 12/2017
  • Developed and implemented a marketing plan that increased patient base by 30%
  • Reduced staff turnover by 40% by implementing a comprehensive training and performance management program
  • Improved patient satisfaction ratings by 25% through effective communication and exceptional customer service
  • Managed accounts receivable and increased collections by 20% through improved billing and follow-up procedures
  • Collaborated with doctors to develop treatment plans and improve case acceptance rates
Work Experience
Dental Office Manager
Bright Smiles Dental
01/2018 05/2022
  • Improved patient satisfaction scores from 85% to 95% within the first year of management through implementing new patient communication protocols and ensuring a welcoming environment.
  • Increased monthly revenue by 20% through streamlining patient scheduling and billing procedures.
  • Developed and implemented a training program that resulted in a 30% reduction in staff turnover.
  • Successfully negotiated contracts with insurance providers resulting in a 15% increase in insurance reimbursements.
  • Implemented a patient referral program that led to a 25% increase in new patient acquisitions.
Work Experience
Dental Practice Manager
Perfect Smiles Dental
06/2014 12/2017
  • Implemented a new patient retention program that resulted in a 10% increase in patient retention rate.
  • Developed and implemented a process improvement initiative that led to a 25% increase in daily patient appointments.
  • Achieved and maintained 95% patient satisfaction score by ensuring a patient-centered environment.
  • Successfully negotiated insurance contracts resulting in a 20% increase in reimbursements.
  • Increased monthly revenue by 30% through implementing new patient acquisition strategies.
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PRO TIP

Check the Dental Office Manager job description for inspiration. Look for similarities between your employer’s values and your experience.

Action Verbs for your Dental Office Manager Resume

Action verbs (also known as power verbs) are great for describing your achievements and responsibilities. They highlight your skills and show you’re able to take responsibility. Use these gems to make your experience section shine!

Taking Control of Your Dental Office Manager Resume’s Skills Section

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Dental Office Manager resume: skills section checklist
  • Scan the job advert for keywords worth including in your resume;
  • List both hard and transferable skills;
  • Leave room for discussion: include some of your skills in other sections of your resume;
  • Focus on skills that prove your expertise and leave the irrelevant ones behind.
Top skills for your dental office manager resume
HARD SKILLS

Dental Insurance Verification

Scheduling Appointments

Dental Billing and Coding

Digital X-Ray Imaging

Inventory Management

Dental Charting

Sterilization Procedures

Patient Records Management

CPR and Basic Life Support

Dental Terminology

SOFT SKILLS

Customer Service

Problem Solving

Communication

Teamwork

Attention to Detail

Time Management

Empathy

Leadership

Adaptability

Positive Attitude

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PRO TIP

Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.

what to write in your resume header
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Dental Office Manager resume summary checklist:
  • Your total years of experience
  • The industry you’re coming from
  • One or two most remarkable accomplishments that have helped you - turn into a great professional
  • Short sentences that add value – avoid filler words and phrases
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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PRO TIP

Highlight specific past projects that you’re most proud of in your summary. It sets an excellent tone for the rest of your resume. You can talk about all of your former jobs in your work experience section later on.

Dental Office Manager Resume Format 101

If a couple of years ago Dental Office Manager resumes could be text files with no graphic elements, today’s recruiters need a bit more to remember you.

And yet, you can still choose between three basic resume formats:

But when it comes to choosing the right format for your Dental Office Manager resume, there are two factors to keep in mind: your experience and whether you’re looking for an industry change.

The reverse-chronological format is the most common one. That being said, it gives recruiters exactly what they’re used to in terms of order and information. However, it’s not suitable for applicants with employment gaps or not enough experience.

We at Enhancv suggest the functional skills-based resume format for people with limited work experience who find reverse-chronological resumes irrelevant. This format showcases the applicant’s most significant accomplishments, skills, and strengths.

Here are more resume tips regarding your layout and style:

To take it a step further, check out how your resume can stand out without leaning too much on the creative side.

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