INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Administrative Manager positions are at a 9% growth rate, which is as fast as average. With that said, there are currently 322,000 jobs in the market right now. The total number of jobs is expected to increase by 28,600 to 350,600 in the period of 2020-30.
What’s more, the median annual wage for the Administrative Manager jobs was $98,890 in May 2020. The lowest 10% earned less than $56,080, and the highest 10% more than $169,930.
Our conclusion? The Administrative Manager job market is wide open for candidates.
Top Administrative Manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a Administrative Manager resume experience section
Administrative Manager Resume’s Job Experience Checklist:
- Use 4-6 bullet points per job title;
- Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
- Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
- Start each sentence with a power verb and avoid overused buzzwords;
- Use either C-A-R or S-T-A-R methodology, when describing your experience.
The work experience samples below come from real Administrative Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:
- Office Administration
- Coordinate the new office opening processes
- Communication with builders and interior designers
- New office concept presentation
- Organize office operations and procedures
- Manage contract and price negotiations with office vendors, service providers and office lease
- Organize the office layout and order stationery and equipment
- Publicize the Availability of the Open Position
- Participation in the recruitment and hiring process
- Inform applicants about job details such as benefits and conditions
- Person in charge of doing the complete sale process with potential clients,starting with the first meeting, elaborating the proposal and ending with the negotiation to close the sale.
- Project manager for a wide variety of projects from many clients, including: CONARE,eTax,IMAS,UCR,PANI,FusionHit,etc.
- Elaborate different type of reports including the following ones: Sales reports, billing reports,income/expenses reports and proposals reports.
- Person in charge of communicating with all the active clients of the company and delegating tasks to the team based in priorities.
- Develop and communicate weekly objectives for each member of the team, with constant monitoring.
- Create and control extensive schedules of active projects to meet billing milestones.
- Evaluate the risk and make the decision of relocating priorities with unforeseen tasks.
- Send invoices to clients and manage the accounts receivables of the company.
- Prepared and submitted the annual reports for 3 of the offices in the region.
- Manage reconciliation sheets and the databases.
- Launched the first monthly newsletter for the New York branch reaching out to 9000 subscribers.
- Started with basic understanding, and in less than a year was fully managing all aspects of the office
- Established and developed Excel spreadsheets covering every aspect of the office finances - a key role during Covid-19.
- Handle constant external communications with production companies, insurers, claims departments and accounts teams
- Act as a liaison between insurers and clients and keep clients up to date with policy contracts
- Developed organisational skills through office reporting, dealing with all policy renewals, yearly & monthly budgets, sorting of client communications and creation of policy contracts
- Manage and execute activities related to the company’s administrative and financial area such as budgets, forecasts, auditing process, manage month end reports.
- Imports and exports, special requirements like NOM 050 for certain parts.
- Hiring new talent, vacation planning and attandance control.
- Event management, and Housekeeping
- Head of purchase department, handling accounts
- Vendors cordination. and hospitality management
- Own onboarding for incoming faculty and staff using best practice as well as handle other HR functions
- Optimize the organization and distribution of quarterly business intelligence reports to the divisions and their faculty
- Assisted in management of twenty staff assistants, which involved developing skillsets, recruitment for these positions, coordinating vacation coverage, and working with faculty to understand their needs and directives
- Organize, evaluate, and disseminate market data to help guide decisions around physician hires
- Interviewed more than 100 people for different positions (accountmanager, finance analyst, accountant, office manager, designer).
- Filled all opened vacancies.
- Created and implemented a days-off tracking system.
- Managed 5 team buildings from A to Z.
- Provided full-cycle administrative support which is described below.
- Assisted a team with 20 employees
- Maximized clerical staff productivity by reorganizing training programs and effectively supervising 15 teachers
- Handled 30+ calls and emails on daily basis
- Maintained relationships with 40+ external vendors & 100+ customers parents and other parties
- Accurately prepared, billed and monitored invoices for 120+ customers; zero complaints or issues filed
- Followed up on 2 infrastructure development projects
- Coordinated monthly payroll for 80 temp worker
- Interviewed more than 100 people for different positions (accountmanager, finance analyst, accountant, office-manager, designer).
- Filled all opened vacancies.
- Created and implemented days off tracking system.
- Managed 5 events from A to Z.
- Arranged few business-trips (prepared business letters for embassies,helped with visas, bought tickets, booked hotels).
- Provided full-cycle office support (bought stationery, householdgoods, foodstuffs; found suppliers and negotiated contracts withthem; everyday work with correspondence).
- Provided full-cycle admin support of 2 others objects (apartments)which are the property of the company.
- Helped CEO with his personal tasks.
- • Worked with the accounting and management teams to set budgets, monitor spending and process payroll and other expenses
- • Negotiated prices and contracts terms with suppliers at the company level
- • Responsable for cost optimization – P&L (Profit & Loss)
- • Organized special events in collaboration with the Marketing department – realizing the concept, planning, ensuring their good development respecting deadlines and allocated budgets. Ex: the opening of new clinics, conferences, interviews, training sessions, team buildings, Christmas parties and others
- • Built and maintained, with the Marketing department, the overall strategy including target consumer, brand positioning and brand objectives for the sales division of Kilostop nutrition books
- • Recommended clear objectives and priorities for the proper brand communication and a vision for short and long-term books sales success
- • Set clear and measurable goals for promotion objectives and tactics
- • Identified opportunities for campaigns that let to an increase sales
- • Analyzed the success of previous campaigns
- • Responsable for special extension projects (space acquisition, design and arrangement, preparation and elaboration of documents for activity of authorization and operation of subunits (new clinics)
- • Supervised the organization and development of the procurement activity at the company level
- Debtor days calculating for company cashflow.
- Measurement and management of credit days beyond due dates against doubtful debt risks.
- Managing total unpaid invoices due to dispute.
- Management of actual expenses vs budget.
- Initiate daily touch base meeting whether in person or virtually to confirm the day’s priorities, clarify assignments, and resolve open issues.
- Defining operational objectives and setting targets
- Update of all delayed accounting management of the company
- Renegotiation of contracts with bank and services Start-up of treasury control
- Change of ERP and organization of administrative processes of accounting management
- Accounting and financial management of the company
- Manage several WIOA programs, totaling over $5 million in local, state, and federal funds.
- Increased grant revenue by $3 million in the first year of employment.
- Responsible for monitoring the performance of WIOA Adult, Dislocated Worker, Rapid Response, English Language Learner, Veterans Employment Assistance Program, Prison-to-Employment, Pathway Home, National Dislocated Worker Grant (NDWG), and board membership.
- Written over 20 policies and procedures to ensure effective work processes and compliance with WIOA.
- Support the program, fiscal, and equal opportunity audits from local, state, and federal representatives.
- Provide technical assistance to contractors by explaining contract terms, federal, state, and/or local rules and regulations, advising providers on matters including how to set up programs, resolution of problems, and delivery of program services.
- Serve as Management Information Systems (MIS) Administrator for the State of California online case management system (CalJOBS).
- Supervised staff, conduct interviews, and write performance evaluations.
- Conducted contract compliance monitoring for $20 million in WIOA, Senior Community Service Employment Program (SCSEP), and Dispute Resolution Programs Act (DRPA) programs. Provide technical assistance and process improvement for contractors.
- Managed more than $5 million in WIOA Young Adult Career Program and government grants.
- Prepared performance outcomes and develop budgets for contracts.
- Secured over $3 million in grant funds. Write grant applications and assist in preparation.
- Supervising daily support operations in the company
- Coordinating and monitoring administrative procedures and systems
- People Management
- Time Management control
- Managing schedules and deadlines
- Ensuring smooth and adequate flow of information within the company
- Overseeing facilities services and maintenance activities
- Monitoring costs and expenses
- Industrial health and safety
- Energy efficiency Cost savings Business Travels Vendor management and negotiations Purchasing
PRO TIP
Show off real numbers that display your accomplishments in past roles. Instead of listing out your responsibilities as Administrative Manager, talk about the measurable impact you made to their business. Did you boost their revenue? Increase customer retention? Mention your proudest points on your resume.
Action Verbs for your Administrative Manager Resume
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Administrative Manager Resume Skills’ Tips & Tricks to Impress Recruiters
Resume Skills Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Administrative Manager resume
- Customer Service
- Microsoft Office
- Sales
- Project Management
- Outlook
- Data entry
- Mailchimp
- Front Desk Software
- Cash Handling
- Communication
- Planning and organisation
- Prioritization
- Efficiency
- Responsibility
- Problem-solving
- Attention to detail
- Customer service
- Phone Etiquette
- Discretion
PRO TIP
Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.
Recommended reads:
Administrative Manager Resume Header: Tips, Red Flags, and Best Practices
CHECKLIST For Your Administrative Manager Resume Header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
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PRO TIP
Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Administrative Manager resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.
Administrative Manager Resume Summary Best Practices
Checklist: What to include in your Administrative Manager resume summary:
- Years of experience;
- Highlight top 3 skills and proficiencies;
- One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
- Use short, direct sentences - but no more than three - to keep the HRs interested.
Resume Summary Formula:
PRO TIP
Include a link to your portfolio in your resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.
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Listing Your Education, Certifications and Courses
Resume Education Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Certifications for your Administrative Manager resume
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PRO TIP
If you hold a certain major and a minor, your majors should be mentioned first.
Administrative Manager Resume: Additional Writing & Formatting Tips
There are three basic resume formats you can choose from:
- Reverse-chronological resume format;
- Functional resume format;
- Hybrid (or Combination) resume format;
The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.
Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.
Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.
Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.
Administrative Manager Resume Summary best practices
Here are more resume tips regarding your layout and style:
- Clear and legible 12p resume font size;
- Use 10’’ resume margins - that’s default for a great resume design;
- Use a one-page template resume length if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- Save your resume as PDF before sending it to the recruiter.
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
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PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Administrative Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
Other sections to include in your resume
Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Administrative Manager resume:
Administrative Manager Resume: How to Make Yours More Creative & Stand Out
When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Administrative Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
What Makes a Great Administrative Manager Resume: Key Takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.