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Salesforce Business Analyst Resume Examples, Samples, and Tips

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Volen Vulkov Avatar
Volen Vulkov
8 minute read
Updated on 2021-04-21

“Sorry, you’ve got all technical skills for the job, but I am afraid you aren’t the right fit for this role”.

There is this, and 99 other weird reasons that you could hear from recruiters during interviews for a SF BA role.

Landing a Salesforce business analyst role is no joke! Whatever you write on your resume is taken on its face value and is tested for relevance against the role.

Not picking up the right words could show lack of business exposure, which is often one of the main reasons why resumes get rejected too.

But if you follow a handful of rules, you’ll easily land an interview using your salesforce business analyst resume.

Here’s what you’ll learn here:

 ✔ Walk through a real, job winning Salesforce business analyst resume example

 ✔ Learn how to perfect the top 5 sections of the resumes

 ✔ Good and bad samples of resume sections

 ✔ How to leverage your portfolio to increase your resume’s impact

 ✔ Tips on customizing your resume to display and match the level of required seniority for the role

Salesforce Business Analyst Resume Samples

WENDELL W. KEARNEY
Salesforce Business Analyst Level II

+359 88 888 8888

help@enhancv.com

Johannesburg
Experience
Salesforce Business Analyst - Level II
Hudson PLC2015 - Ongoing
Location
Facilitated and led group discussions to elicit requirements in JAD
Worked closely with the development team to customize, develop, design and manage ongoing system solutions to meet the organization’s goals
Customized various Salesforce.com Standard Objects Leads, Account, Contact, Opportunity, Activities and custom objects
Developed document working prototypes and workflow diagrams to facilitate better system understanding
Salesforce Consultant
Renaud2011 - 2015
Johannesburg
Renaud is an IT company
Managed Salesforce requests/issues for 2,500+ Salesforce total end users
Worked in a team of 6 resources throughout the Simplion journey
I was also recognised with the Most Valuable Team Player Award by the Sales team in 2017
SALESFORCE ADMINISTRATOR
Bouchard2009 - 2011
Johannesburg
Bouchard is a company specializing in information technology services. • Supporting the Sales team, qualifying Sales leads on Salesforce • Adding and deactivating users on Salesforce; running the sales report to help forecast • Keeping Track of Sales targets, point of contact of any sales queries and managed customer data
Participated with customers at Dreamforce 2017 in San Francisco
Brought on 35 new customers in the first 12 months and continued this growth rate
Leading and coaching experienced sales account executives (9)
Re-engineered an existing product which has around 4000 active users
I was also recognised with Gold Star Awards 2 Years in a row between 2015 and 2016
Industry Expertise
App Building
Process Builder
Data Security
Education
Bachelors in TechnologyM.I.E.T /B.P.U.T Johannesburg
2004 - 2008
GPA3.8 / 4.0
DropoutUniversity of National and World Economy
2006 - 2009
GPA6 / 6
I realize this is not what I want to do in the future and also that I am very interested in programming
Languages
Declarative SalesforceProficient
Salesforce Sales CloudProficient
Lightning ExperienceIntermediate
Skills
Database
SQLSybaseDB2
Server, Deployments
JenkinsJBOSSTomcat
Certification
MCSAMicrosoft (2009)
ADM-201Salesforce (2011)
Books

What are the most crucial sections in a Salesforce Business Analyst resume?

The most impactful resume sections of Salesforce Business Analyst’s CV

  1. Summary
  2. Header
  3. Relevant experience in Salesforce and business domain
  4. Soft & Technical Skills
  5. Certificates
  6. Education

There should not be any confusion in your resume header

The truth is, you may get rejected solely based on your resume’s header. Why is that?

Salesforce is an extensive and versatile platform that gives birth to tens of different job titles and requirements.

It isn’t uncommon for a hiring manager to go through a Salesforce resume and come across a job title like

“Salesforce Business Administrator |Salesforce Business Analyst | Salesforce Sales Manager”

While it’s cool that you did all of that, but often titles like these give out wrong signals.

Think about it, if you yourself were hiring someone for a Salesforce Business Analyst, how would you feel to see a title like this?

You’d feel that possibly, he/she is more into Salesforce Sales, or maybe this is someone who’s mile-wide and inch deep.

Keep your resume’s header short with the right title.

Plus, enterprises and large organizations hire for reliability. They would rather hire someone who’s a mile deep, rather than inch deep in Salesforce.

Business Analyst Salesforce Resume Header Samples

Your Name
Salesforce Business Analyst / Administrator / Sales Manager

+359 88 888 8888

help@enhancv.com

Location
WRONG
Your Name
Salesforce Business Analyst

+359 88 888 8888

help@enhancv.com

Website/Link

Location
RIGHT

If you’re on the other hand looking to apply at a senior level SF Business analyst roles, you can tweak your header a bit to communicate your experience.

But make sure before you claim a Senior Business Analyst resume, you’ve got an experience of 5 years or more to back it.

See the example below.

Your Name
Senior Salesforce Business Analyst

+359 88 888 8888

help@enhancv.com

Website/Link

Location
RIGHT
PRO TIPIf you’re looking for a junior position with Salesforce Business Analyst and have a promising profile on Trailhead (Salesforce education platform), leave a link to it in your header.  

Write an effective resume summary

There a couple of resume summary fails for Salesforce business analyst. Our favorite ones are:

  1. Failing to keep it short and going beyond 5 lines
  2. Talk about everything (your cat), but not what you achieved.
  3. Not mentioning your domain/vertical specific experience

This is the exact hierarchy in which hiring managers prefer to go through your Salesforce resume summary:

  1. Salesforce Experience
  2. Relevant Domain Experience
  3. Certificates

In order to keep the summary short, you have to make these three shine and omit anything that you don’t feel is relevant.

2 Salesforce business analyst resume summary examples

Summary
I graduated from Michigan Tech University with a degree in computer science. I have Salesforce certifications ADM 201, ADM 211, Sigma6 BA, and I worked as a Salesforce Business analyst for a major software company.
WRONG

The order in this example is flawed. You should prioritize your experience and talk less about your education in the beginning, even if it is a tangent speciality.

Summary
Over 6 years of experience as a Salesforce Business Analyst and 8 years in I.T. Worked closely with business leadership, key stakeholders, developers, and clients to identify, implement, and distribute Salesforce processes & system solutions to increase efficiency and reduce operational costs in a global Salesforce environment.
RIGHT

State your overall Salesforce experience without breaking it into time periods.

Highlight your key responsibilities and at the same time talk about how you delivered real value to the business.

Relevant

Another problem with the summary section is irrelevant experience. It hints at your inability to leverage various experiences as a part of a business analyst’s job.

Summary
I have direct experience with Sales, Retail, Architecture, and Finance that I would like to apply at my future position as a Salesforce Business Analyst.
WRONG

If your role is more into consulting, then adding your prev