INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Sales Managers positions are at a 7% growth rate, which is as fast as average. With that said, there are currently 397,900 jobs in the market right now. The total number of jobs is expected to increase by 27,900 to 425,800 in the period of 2020-30.
What’s more, the median annual wage for the Sales Managers jobs was $132,290 in May 2020. The lowest 10% earned less than $63,170, and the highest 10% more than $208,000.
Our conclusion? The Sales Managers job market is wide open for candidates.
Top sales operation manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
Writing a strong sales operation manager experience section
Sales operation manager resume experience section: ultimate checklist
- Use no more than 4-6 bullet points per position;
- List relevant positions and situations that add value to your application;
- Describe situations, tasks, actions, and results (the S-T-A-R method);
- Remember to include numbers in whatever form you like (e.g. the number of projects you’ve finished);
- Begin each bullet point with an action verb.
Check out the examples below when building your experience section. They will help you stand out!
- Coordinates sales forecasting, planning, and budgeting processes used within the sales organization.
- Preparation of monthly forecast.
- Pipeline reviews / forecast accuracy.
- Preparation of Reports and Dashboards in SFCM (Classic & Lightning & Wave Analysis)
- Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization supported.
- Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
- CMD Approver & Stakeholder implementation
- Manage sCRM access control in CMD in alignement wiht sCRM administrators and according to global access principles and guidelines.
- Increased sales revenue by 30% by implementing new sales strategies
- Trained and mentored new sales representatives resulting in a 20% increase in their sales performance
- Developed and implemented a customer satisfaction survey resulting in a 15% increase in overall customer satisfaction
- Managed a budget of $2 million for sales and marketing activities
- Collaborated with product development team to identify new product opportunities and develop marketing strategies for new product launches
- Improved first-time fix rate by 25% through implementation of new service processes and procedures
- Reduced customer complaints by 20% through implementation of a customer feedback program
- Developed and implemented a training program resulting in a 30% increase in service engineer productivity
- Managed a budget of $1.5 million for field service operations
- Identified cost-saving opportunities resulting in a 10% reduction in field service operation costs
- Developed and implemented sales strategies that resulted in a 20% increase in revenue
- Managed a team of 15 sales representatives and achieved a 90% customer satisfaction rating
- Streamlined order processing procedures, reducing fulfillment time by 50%
- Analyzed sales data to identify trends and opportunities for business growth
- Negotiated contracts with key accounts, resulting in a 15% increase in sales volume
- Oversaw a team of 25 field service technicians and achieved a 95% customer satisfaction rating
- Implemented a preventative maintenance program that reduced equipment downtime by 30%
- Developed and maintained relationships with key accounts, resulting in a 20% increase in contract renewals
- Analyzed service data to identify cost-saving opportunities and increase efficiency
- Managed a service budget of £2.5M and achieved a 10% reduction in costs
PRO TIP
Check the Sales Operation Manager job description for inspiration. Look for similarities between your employer’s values and your experience.
Action verbs for your sales operation manager resume
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Writing a strong skills section for your sales operation manager resume
Checklist for your sales operation manager skills section:
- Include all relevant skills from the job description to pass ATS;
- Focus on skills that show your expertise;
- List your technical skills in a clear and concise manner;
- Leave room for transferable skills related to teamwork, communication, negotiation, and conflict management.
Top skills for your sales operation manager resume
Salesforce
MS Office
CRM
Forecasting
Cold Calling
Business Development
Customer Service
Project Management
Relationship Building
Time Management
Storytelling
Research / Information Gathering.
Critical Thinking
Problem Solving.
Tech Savvy
Networking
PRO TIP
When describing your experience, don’t go too far from its terminology. Recruiters use ATS systems to filter resumes based on them having certain keywords, so make sure you use at least a few keywords mentioned in the job description.
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Sales operation manager resume header: tips, red flags, and best practices
Checklist for your sales operation manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
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PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Sales Operation Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
The ideal summary for your sales operation manager resume
Mastering the summary section: checklist
- Mention the total years of experience you have in the field;
- Focus on 2 to 3 of your top achievements;
- Highlight the things that make you the best fit for the position;
- Go for short, easy-to-read sentences to keep the recruiter’s attention.
Resume summary formula:
PRO TIP
When writing a resume summary or objective, avoid first-person narrative.
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Things to include in your sales operation manager resume education section
Sales operation manager resume education section checklist:
- Mention your highest education degree;
- Add the duration of your course and the institution you attended;
- List the awards you’ve received during your studies;
- Feature your certifications if they are relevant to the position;
- Entry-level positions: Share more about projects and classes.
Top Certifications for Your Sales Operation Manager Resume
Sales Management Masterclass For Sales Managers & Management
Complete Guide For Aspiring & Current Sales Managers & Management Team To Create A High Performing Sales Enablement Team
Fundamentals of Sales Management for New Sales Managers
The First 90 Days for a Sales Manager
Sales Training: Practical Sales Techniques
Sales Hacking: Essential sales skills, sales strategies and sales techniques to sell just about anything!
Data Literacy for Non-Technical Managers
Using Data to Increase Sales, Optimize Operations, and Enhance Product Development
Sales Machine: The Sales Training B2B Master Course
Learn Sales Strategies & Sales Techniques to Sell ANYTHING for Entrepreneurs, Startup, B2B Sales, & Business Development
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PRO TIP
If you hold a certain major and a minor, your majors should be mentioned first.
Formatting your sales operation manager resume
What’s worse than a .docx resume? A resume with a poorly chosen format.
In general, there are three basic resume formats we advise you to stick with:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Choosing between them is easy when you’re aware of your applicant profile – it depends on your years of experience, the position you’re applying for, and whether you’re looking for an industry change or not.
The reverse-chronological resume format is just that – all your relevant jobs in reverse-chronological order. It’s great for applicants with lots of experience, no career gaps, and little desire for creativity.
When working with less experienced applicants, we suggest the functional skills-based resume format. It’s great for recent graduates or people with large career gaps. Functional skills-based resumes focus on your personality, the skills you have, your interests, and your education. Ultimately, the idea is to show you’re the perfect fit without putting too much emphasis on your work experience (or lack thereof).
If you’re in the middle or are generally looking to make your resume feel more modern and personal, go for the combination or hybrid resume format. It offers the best of both worlds by combining sections focused on experience and work-related skills and at the same time keeping space for projects, awards, certifications, or even creative sections like ‘my typical day’ and ‘my words to live by’.
Sales Operation Manager Resume Formatting Checklist
- Choose the resume format based on your level of experience and the company you’re applying for
- Go for a traditional 10-12p font
- Stick to 1-inch page margins to ensure high readability
- Match the length of your resume to your experience, but don’t go for more than two pages!
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
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PRO TIP
If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.
Additional sections for your sales operation manager resume
In some cases, especially when it comes to entry-level positions, adding more sections beyond the usual ‘experience’, ‘skills’, and ‘education’ works well in your favor. Such additional sections will help you paint a fuller picture of who you are in the recruiter’s head.
Here’s a list of fun yet informative additional sections for your resume:
Making your sales operation manager resume creative
We know too well that recruiters go through tons of resumes every day. The worse part is, they often need to hire people for different positions and teams. So how do you make yourself stand out in such cases?
By adding a dash of creativity to your Sales Operation Manager resume. It can be in the form of a colorful layout, a section describing your typical day, or even a picture of your favorite book – you decide!
Just make sure that the levels of creativity match the industry, company, and position you’re applying for.
What makes a great sales operation manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
