As a sales account manager, effectively showcasing your ability to nurture client relationships and meet sales targets can be a major resume challenge. Our guide offers targeted advice to help you craft compelling bullet points that highlight your strategic sales acumen and client management skills, setting you apart from the competition.
- Get inspired from our sales account manager resume samples with industry-leading skills, certifications, and more.
- Show how you can impact the organization with your resume summary and experience.
- Introducing your unique sales account manager expertise with a focus on tangible results and achievements.
If the sales account manager resume isn't the right one for you, take a look at other related guides we have:
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Professional sales account manager resume format advice
Achieving the most suitable resume format can at times seem like a daunting task at hand.
Which elements are most important to recruiters?
In which format should you submit your resume?
How should you list your experience?
Unless specified otherwise, here's how to achieve a professional look and feel for your resume.
- Present your experience following the reverse-chronological resume format . It showcases your most recent jobs first and can help recruiters attain a quick glance at how your career has progressed.
- The header is the must-have element for your resume. Apart from your contact details, you could also include your portfolio and a headline, that reflects on your current role or a distinguishable achievement.
- Select relevant information to the role, that should encompass no more than two pages of your resume.
- Download your resume in PDF to ensure that its formatting stays intact.
Different markets have specific resume formats – a Canadian resume could vary in layout.
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If you happen to have some basic certificates, don't invest too much of your sales account manager resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.
The five (plus) definite sections your resume for a sales account manager job should include are:
- Header with your headline, contact details, and/or a preview of your work
- Summary (or objective) to pinpoint how your success aligns with the role
- Experience with bullets of your most relevant achievements in the field
- Skills to integrate vital job requirements (both technical and personal)
- Your further dedication to the field, showcased via relevant higher education and/or certifications
What recruiters want to see on your resume:
- Proven track record of meeting or exceeding sales targets and KPIs
- Strong relationship-building skills and customer account management experience
- Demonstrable ability to negotiate and close deals with clients
- Expertise in CRM software and account management tools
- Experience in developing sales strategies and market analysis tailored to specific products or services
The experience section or the essence of your professional sales account manager resume
Recruiters always have and always will appreciate well-written sales account manager resume experience sections.
The experience section is perhaps the most crucial element of your professional presentation, as it needs to answer job requirements while showcasing your technical expertise and personality.
Create your best resume experience section yet by:
- Selecting only relevant experience items to the role you're applying for;
- Always ensure you've listed a metric to quantify your success alongside each experience item;
- Create a narrative that showcases your sales account manager career succession: this goes to show the time and effort you've invested in the field to build your experience from the ground up;
- Within each experience bullet, consider a problem you've solved, the skills you've used, and the bigger impact this has made in the organization.
Take a look at how other real-life professionals have curated their experience with the sales account manager samples below:
- Led a sales team in strategizing and implementing key account planning for 50+ client accounts, which elevated customer satisfaction rates by 35% over four years.
- Drove an increase in annual revenue by 25% through effective negotiation of multi-year contracts with top-tier clients in the technology sector.
- Collaborated closely with the marketing department to devise targeted campaigns that broadened market reach and enhanced brand presence, leading to a 20% uptick in lead generation.
- Succeeded in building and maintaining strong relationships with key stakeholders across various industries, which resulted in 40 new enterprise-level accounts.
- Initiated and led a cross-functional initiative to streamline the sales process, which reduced the sales cycle length by 15%
- Implemented a comprehensive sales training program that increased the sales team's closing rate by 10% within the first year.
- Expanded market share in the competitive SaaS industry by consistently meeting and exceeding sales targets by at least 20% annually.
- Introduced a client retention strategy that decreased churn by 8% through enhanced account management and proactive customer service initiatives.
- Efficiently managed and grew a portfolio of 100+ global accounts by implementing customer-focused solutions and maintaining a 95% client satisfaction rate.
- Exceeded individual sales targets for three consecutive years, achieving a personal record of $4M in sales annually.
- Spearheaded the adoption of a new CRM system across the sales department, enhancing data accuracy and sales forecasting accuracy by 30%.
- Masterminded a partnership engagement plan that resulted in a 50% increase in collaborative sales efforts with the product development team.
- Surpassed sales objectives by effectively leveraging social media platforms, which generated an additional $1M in revenue from digital channels.
- Cultivated a high-performing sales territory with deliberate focus in the finance industry, consistently outperforming regional targets by 15%.
- Pioneered a consultative sales approach tailored for complex software solutions, resulting in a 20% increase in upselling opportunities.
- Developed and executed a comprehensive account strategy for the healthcare sector, securing key accounts that contributed to a $3M revenue increase.
- Instrumental in obtaining a 90% renewal rate through strategic account reviews and delivering bespoke customer success plans.
- Identified market trends and aligned sales initiatives with evolving client needs, achieving a 25% growth in new product upsell.
- Exemplary performance in developing new business channels in the European market led to a sustained 30% annual growth in regional sales.
- Fostered a collaborative environment that encouraged knowledge sharing, resulting in a team-wide increase in sales productivity of 20%.
- Championed the implementation of a customized analytics dashboard, which provided real-time insights, aiding in a 10% reduction in client turnover.
- Overhauled the customer engagement model for mid-sized accounts, leading to a 70% improvement in customer retention.
- Managed a challenging account portfolio and secured a 15% year-on-year revenue growth by prioritizing client needs and delivering tailored solutions.
- Directed a successful pilot program that tested innovative sales techniques, ultimately adopted company-wide due to their efficacy in increasing deal size by an average of 18%.
The following content includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top responsibilities present on the task lists for sales account manager professionals.
Top Responsibilities for Sales Account Manager:
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.
- Resolve customer complaints regarding sales and service.
- Review operational records and reports to project sales and determine profitability.
- Oversee regional and local sales managers and their staffs.
- Determine price schedules and discount rates.
- Prepare budgets and approve budget expenditures.
- Monitor customer preferences to determine focus of sales efforts.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping.
- Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
Quantifying impact on your resume
- Detail your quota attainment percentage to demonstrate consistent performance against targets.
- Include the total revenue generated for the company to show your direct impact on company growth.
- Mention the size of your client portfolio to highlight your ability to manage and expand customer relationships.
- List the number of new accounts acquired to showcase your effectiveness in prospecting and closing deals.
- State the percentage growth of account revenue to illustrate your success in upselling and cross-selling.
- Quantify the efficiency improvements you've achieved, such as reducing the sales cycle time.
- Present the percentage by which you've increased customer retention or satisfaction levels.
- Report on the number or percentage of team goals met or exceeded to demonstrate leadership and teamwork abilities.
Action verbs for your sales account manager resume
Remember these four tips when writing your sales account manager resume with no experience
You've done the work - auditing the job requirements for keywords and have a pretty good idea of the skill set the ideal candidate must possess.
Yet, your professional experience amounts to a summer internship .
Even if you have limited or no professional expertise that matches the role you're applying for, you can use the resume experience section to:
- List extracurricular activities that are relevant to the job requirements. Let's say you were editor-in-chief of your college newspaper or part of the engineering society. Both activities have taught you invaluable, transferrable skills (e.g. communication or leadership) that can be crucial for the job;
- Substitute jobs with volunteer experience. Participating in charity projects has probably helped you develop an array of soft skills (e.g. meeting deadlines and interpersonal communications). On the other hand, volunteering shows potential employers more about you: who you are and what are the causes you care about;
- Align job applications with your projects. Even your final-year thesis work could be seen as relevant experience, if it's in the same industry as the job you're applying for. Ensure you've listed the key skills your project has taught you, alongside tangible outcomes or your project success;
- Shift the focus to your transferrable skills. We've said it before, but recruiters will assess your profile upon both job requirements and the skills you possess. Consider what your current experience - both academic and life - has taught you and how you've been able to develop your talents.
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List your educational qualifications and certifications in reverse chronological order.
Key hard skills and soft skills for your sales account manager resume
At the top of any recruiter sales account manager checklist, you'd discover a list of technical competencies, balanced with personal skills.
Hard or technical skills are your opportunity to show how you meet the essential responsibilities of the role. The ability to use a particular job-crucial technology or software would also hint to recruiters whether you'd need a prolonged period of on-the-job training - or you'd fit right in the job.
But to land your dream role, you'd also need to demonstrate a variety of soft or people resume skills . Employers care about soft skills as they show how each candidate would fit into the team and company culture.
Both types of skills are specific and to best curate them on your resume, you'd need to:
- Create a skill section within which you showcase your hard and soft skills and present how they help you succeed.
- List specific examples of projects, tasks, or competitions, within which your skill set has assisted your results.
- Soft skills are harder to measure, so think about situations in which they've helped you thrive. Describe those situations concisely, focusing on how the outcome has helped you grow as a professional.
- Metrics of success - like positive ROI or optimized workplace processes - are the best way to prove your technical and people skills.
Take a look at some of sales account manager industry leaders' favorite hard skills and soft skills, as listed on their resumes.
Top skills for your sales account manager resume:
CRM Software (e.g., Salesforce, HubSpot)
Data Analysis Tools (e.g., Excel, Tableau)
Sales Forecasting Techniques
Contract Management Software
Lead Generation Tools
Email Marketing Platforms
Project Management Tools (e.g., Asana, Trello)
Presentation Software (e.g., PowerPoint, Keynote)
Social Media Advertising
Market Research Tools
Communication Skills
Negotiation Skills
Relationship Building
Time Management
Problem-Solving
Adaptability
Team Collaboration
Customer Service Orientation
Persuasiveness
Strategic Thinking
Next, you will find information on the top technologies for sales account manager professonals from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.
Top technologies for Sales Account Manager’s resume:
- Oracle Eloqua
- Salesforce software
- Airtable
- Yardi software
- Microsoft Dynamics
- Oracle PeopleSoft
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Always remember that your sales account manager certifications can be quantified across different resume sections, like your experience, summary, or objective. For example, you could include concise details within the expertise bullets of how the specific certificate has improved your on-the-job performance.
Your academic background: should you include your education and certifications on your sales account manager resume?
Adding relevant education and certifications to your sales account manager resume is beneficial, whether you're an experienced candidate or just starting in the field.
Featuring your higher education degree that aligns with the role demonstrates your commitment to the industry. On your sales account manager resume, include the start and graduation dates, followed by the name of the institution that awarded your degree.
Regarding certifications, it's wise to list those most relevant to the role or that have contributed to your array of crucial technical or personal traits. Be sure to include the name of the certificate and the awarding institution.
If uncertain about which certifications to feature prominently on your sales account manager resume, refer to our compiled list of the most in-demand ones for guidance.
The top 5 certifications for your sales account manager resume:
- Certified Professional Sales Person (CPSP) - National Association of Sales Professionals
- Certified Sales Leadership Professional (CSLP) - Sales Management Association
- Strategic Account Manager Certification (SAMP) - Strategic Account Management Association
- Certified Inside Sales Professional (CISP) - American Association of Inside Sales Professionals
- Professional Certified Marketer (PCM) - American Marketing Association
The content below includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top associations for sales account manager professionals.
Top US associations for a Sales Account Manager professional
- SMEI
- Association for Talent Development
- Association of Sales and Marketing Companies
- Gift Sales Manager Association
- News Media Alliance
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List your educational qualifications and certifications in reverse chronological order.
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Professional summary or objective for your sales account manager resume
sales account manager candidates sometimes get confused between the difference of a resume summary and a resume objective.
Which one should you be using?
Remember that the:
- Resume objective has more to do with your dreams and goals for your career. Within it, you have the opportunity to showcase to recruiters why your application is an important one and, at the same time, help them imagine what your impact on the role, team, and company would be.
- Resume summary should recount key achievements, tailored for the role, through your career. Allowing recruiters to quickly scan and understand the breadth of your sales account manager expertise.
The resume objectives are always an excellent choice for candidates starting off their career, while the resume summary is more fitting for experienced candidates.
No matter if you chose a summary or objective, get some extra inspiration from real-world professional sales account manager resumes:
Resume summaries for a sales account manager job
- Seasoned sales account manager with over a decade of proven success in the pharmaceutical sector, adept in forging strong relationships with key clients and streamlining sales strategies to maximize revenue growth. Leveraged extensive product knowledge to secure a $5M contract—marking the largest deal in the company's history.
- Dynamic professional with 8 years of robust experience in the tech industry, now seeking to transfer a wealth of skills in client acquisition and market analysis to the realm of financial services sales management. Recognized for increasing annual sales by 25% through strategic planning and effective team leadership.
- Former hospitality manager with a 6-year track record of surpassing sales targets through exceptional customer service and team development, eager to transition skills into a sales account manager role. Awarded 'Manager of the Year' for consecutively outperforming regional sales goals by over 30% through innovative engagement techniques.
- Accomplished educator looking to pivot to the competitive field of technology sales management, utilizing exceptional communication skills and a passion for digital innovation to drive strategic account growth. Excelled at creating compelling lesson plans that increased student engagement by 40%, demonstrating the ability to captivate an audience and foster loyalty.
- With a deep passion for building robust client relationships and a keen understanding of the automotive industry, I aim to leverage my freshly-acquired sales training to create impactful sales strategies and exceed key performance metrics as a sales account manager.
- Recent business graduate with a strong foundation in strategic marketing and sales principles, eager to apply my analytical skills and hunger for continuous learning to excel in a sales account manager capacity, aspiring to bring about exceptional results and forge long-term client partnerships.
Average salary info by state in the US for sales account manager professionals
Local salary info for Sales Account Manager.” Source: My Next Move, National Center for O*NET Development. Accessed 10/15/2024
| State | Average Salary (in USD) |
|---|---|
| US National Average | $135,160 |
| California (CA) | $131,740 |
| Texas (TX) | $127,560 |
| Florida (FL) | $128,810 |
| New York (NY) | $214,010 |
| Pennsylvania (PA) | $130,600 |
| Illinois (IL) | $135,680 |
| Ohio (OH) | $134,440 |
| Georgia (GA) | $141,720 |
| North Carolina (NC) | $125,270 |
| Michigan (MI) | $141,620 |
What else can you add to your sales account manager resume
What most candidates don't realize is that their sales account manager resumes should be tailored both for the job and their own skillset and personality.
To achieve this balance between professional and personal traits, you can add various other sections across your resume.
Your potential employers may be impressed by your:
- Awards - spotlight any industry-specific achievements and recognitions that have paved your path to success;
- Languages - dedicate some space on your sales account manager resume to list your multilingual capabilities, alongside your proficiency level;
- Publications - with links and descriptions to both professional and academic ones, relevant to the role;
- Your prioritization framework - include a "My Time" pie chart, that shows how you spend your at-work and free time, would serve to further backup your organization skill set.
Key takeaways
- Your resume layout plays an important role in presenting your key information in a systematic, strategic manner;
- Use all key resume sections (summary or objective; experience; skills; education and certification) to ensure you’ve shown to recruiters just how your expertise aligns with the role and why you're the best candidate;
- Be specific about listing a particular skill or responsibility you've had by detailing how this has helped the role or organization grow;
- Your personality should shine through your resume via the interests or hobbies, and strengths or accomplishments skills sections;
- Certifications go to provide further accreditation to your technical capabilities, so make sure you've included them within your resume.
