As a restaurant cashier, articulating your unique customer service skills can be a challenge when crafting a resume that stands out. Our comprehensive guide will provide you with tailored tips and examples to showcase your experience effectively, ensuring your application catches the eye of potential employers.
- Sample industry-leading examples to learn how to write your best resume yet.
- Improve the experience, education, and achievements section of your resume with insights from resume-writing professionals.
- Curate your technical expertise and personality to stand out amongst the pool of candidates.
- Succinctly focus on your unique skill set all through your restaurant cashier resume.
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The ultimate formula for your restaurant cashier resume format
Our best advice on how to style your restaurant cashier resume is this - first, take the time to study the job advert requirements.
The resume format you select should ultimately help you better align how your experience matches the specific role.
There are four crucial elements you need to thus take into consideration:
- How you present your experience. If you happen to have plenty of relevant expertise, select the reverse-chronological resume format to organize your experience by dates, starting with the latest.
- Don't go over the top with writing your resume. Instead, stick with a maximum of two-page format to feature what matters most about your profile.
- Headers aren't just for "decoration". The header of your resume helps recruiters allocate your contact details, portfolio, and so much more.
- The PDF format rules. It's the most common practice to submit your restaurant cashier resume as a PDF so that your resume doesn't lose its layout. However, make sure the read the job well - in some instances, they might require a doc file.
Keep in mind market-specific formats – for example, a Canadian resume might follow a different structure.
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If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.
The six in-demand sections for your restaurant cashier resume:
- Top one-third should be filled with a header, listing your contact details, and with a summary or objective, briefly highlighting your professional accolades
- Experience section, detailing how particular jobs have helped your professional growth
- Notable achievements that tie in your hard or soft skills with tangible outcomes
- Popular industry certificates to further highlight your technical knowledge or people capabilities
- Education to showcase your academic background in the field
What recruiters want to see on your resume:
- Experience with point-of-sale systems and payment processing
- Strong customer service skills and ability to resolve conflicts
- Accuracy and attention to detail in handling cash and card transactions
- Knowledge of menu items and the ability to upsell or recommend products
- Efficiency in managing high volume of orders during peak hours
Guide to your most impressive restaurant cashier resume experience section
When it comes to your resume experience , stick to these simple, yet effective five steps:
- Show how your experience is relevant by including your responsibility, skill used, and outcome/-s;
- Use individual bullets to answer how your experience aligns with the job requirements;
- Think of a way to demonstrate the tangible results of your success with stats, numbers, and/or percentages ;
- Always tailor the experience section to the restaurant cashier role you're applying for - this may sometimes include taking out irrelevant experience items;
- Highlight your best (and most relevant) achievements towards the top of each experience bullet.
You're not alone if you're struggling with curating your experience section. That's why we've prepared some professional, real-life restaurant cashier resume samples to show how to best write your experience section (and more).
- Processed an average of 250 transactions per day at a bustling city center location, ensuring accurate cash handling and payment processing.
- Implemented a new customer greeting protocol that increased customer satisfaction ratings by 15% over six months.
- Managed closing duties, including cash drawer auditing and inventory control, which reduced discrepancies by 20%.
- Trained and mentored 5 new cashiers, improving team efficiency by 30% and reducing wait times during peak hours.
- Collaborated with the management team on a promotional event that resulted in a 25% increase in upsells of appetizers and desserts.
- Revamped the customer loyalty program, which contributed to a 10% growth in repeat customers.
- Oversaw a POS system upgrade, ensuring a smoother transaction process that decreased average customer wait time by 40%.
- Developed strong customer rapport that contributed to a 50% increase in positive online reviews for the restaurant.
- Coordinated with kitchen staff to manage order flow during peak hours, which helped maintain a high level of service efficiency and customer satisfaction.
- Efficiently manage financial transactions for over 300 customers daily, maintaining a 98% accuracy rate for cash handling.
- Spearheaded the implementation of a new contactless payment system that increased transaction speed by 35%.
- Initiated a cross-training program that enabled cashiers to support food prep during downtimes, improving overall team productivity.
- Successfully managed cash and credit transactions for a high-volume restaurant averaging $15,000 in daily sales.
- Coordinated with the service staff to optimize table turnover rate, leading to a 10% increase in daily covers.
- Instrumental in organizing a series of local community events that attracted new patrons and enhanced brand visibility.
- Pioneered a comprehensive training manual for cash handling procedures, reducing error rate by 25% within the first year of implementation.
- Launched an employee incentive program to motivate staff, which led to a 20% improvement in upselling high-margin menu items.
- Analyzed sales data to identify trends and provided insights to the management team for strategic menu pricing adjustments.
- Facilitated the daily financial operations of the restaurant, accurately processing over $20,000 in transactions each week.
- Led a customer service workshop for front-of-house staff, which elevated the restaurant's service ratings on Yelp by 4 stars.
- Initiated a waste-reduction project through efficient receipt management, saving the company roughly $5,000 per year in supplies.
- Currently manage all customer-facing financial interactions at a popular franchise, handling daily sales averaging $10,000 with precision.
- Optimized register workflow which decreased customer queue times by an average of 3 minutes during rush hours.
- Launched a bilingual service initiative to cater to a diverse clientele, resulting in a 30% rise in customer engagement.
The following content includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top responsibilities present on the task lists for restaurant cashier professionals.
Top Responsibilities for Restaurant Cashier:
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Answer incoming phone calls.
- Answer customers' questions, and provide information on procedures or policies.
- Request information or assistance, using paging systems.
- Help customers find the location of products.
Quantifying impact on your resume
- Processed transactions for an average of 250 customers daily, ensuring accurate cash handling and payment processing.
- Maintained a 99% accuracy rate in cash drawer balancing over a 6-month period, demonstrating reliability and attention to detail.
- Managed a monthly revenue of approximately $30,000 by efficiently handling customer orders and payments.
- Contributed to a 10% increase in upselling appetizers and desserts through effective communication of daily specials and recommendations.
- Trained and supervised a team of 5 new cashiers, leading to a 15% improvement in overall transaction speed and customer service.
- Implemented a new customer loyalty program which contributed to a 20% rise in repeat customers within the first quarter of its launch.
- Achieved a customer satisfaction rate of 95% as measured by after-visit surveys, reflecting excellent service and problem-solving skills.
- Reduced end-of-day closing time by 30 minutes through streamlining cash counting and reporting procedures.
Action verbs for your restaurant cashier resume
Four quick steps for candidates with no resume experience
Those with less or no relevant experience could also make a good impression on recruiters by:
- Taking the time to actually understand what matters most to the role and featuring this within key sections of their resume
- Investing resume space into defining what makes them a valuable candidate with transferrable skills and personality
- Using the resume objective to showcase their personal vision for growth within the company
- Heavily featuring their technical alignment with relevant certifications, education, and skills.
Remember that your resume is about aligning your profile to that of the ideal candidate.
The more prominently you can demonstrate how you answer job requirements, the more likely you'd be called in for an interview.
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The more time and effort you've put into obtaining the relevant certificate, the closer to the top it should be listed. This is especially important for more senior roles and if the company you're applying for is more forward-facing.
Shining a light on your restaurant cashier hard skills and soft skills
To win recruiters over, you must really have a breadth of skill set presented and supported within your restaurant cashier resume.
On hiring managers' checklists, you'd initially discover hard or technical skills. Those are the technology (and software) that help you perform on the job. Hard skills are easy to quantify via your education, certificates, and on-the-job success.
Another main criterion recruiters are always assessing your restaurant cashier resume on is soft skills. That is your ability to communicate, adapt, and grow in new environments. Soft skills are a bit harder to measure, as they are gained both thanks to your personal and professional experience.
Showcase you have the ideal skill set for the role by:
- Dedicating both a skills box (for your technical capabilities) and an achievements or strengths section (to detail your personal skills).
- When listing your skills, be specific about your hard skills (name the precise technology you're able to use) and soft skills (aim to always demonstrate what the outcomes were).
- Avoid listing overused cliches in the skills section (e.g. Microsoft Office and Communication), unless they're otherwise specified as prominent for the role.
- Select up to ten skills which should be defined via various sections in your resume skills sidebar (e.g. a technical skills box, industry expertise box with sliders, strengths section with bullets).
Spice up your resume with leading technical and people skills, that'd help you get noticed by recruiters.
Top skills for your restaurant cashier resume:
Point of Sale (POS) Systems
Cash Handling
Credit Card Processing
Payment Processing Software
Inventory Management Systems
Basic Math Skills
Customer Management Software
Receipt Management Tools
Menu Management Software
Electronic Payment Systems
Customer Service
Communication
Attention to Detail
Time Management
Problem-Solving
Teamwork
Adaptability
Multitasking
Interpersonal Skills
Conflict Resolution
Next, you will find information on the top technologies for restaurant cashier professonals from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.
Top technologies for Restaurant Cashier’s resume:
- Microsoft Excel
- Database software
- ReliaSoft Prism
- Handheld computer device software
- Microsoft Windows
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List your educational qualifications and certifications in reverse chronological order.
The restaurant cashier resume sections you may underestimate: certifications and education
Your education and certifications provide insight into both your technical capabilities and personal attributes, such as perseverance. When crafting your restaurant cashier resume, consider how you present these elements:
- For your higher education degrees, prioritize listing those most relevant to the job or indicative of your academic dedication;
- Include applicable coursework as a stand-in for relevant experience or if it might impress recruiters;
- Include incomplete higher education only if it's pertinent to meeting job requirements;
- If your degree is from a renowned university, mention how often you made the Dean's list to underline academic excellence.
Regarding certifications, it's not necessary to list all of them. Instead, match up to three of your most recent or significant certificates with the technical skills required in the job description.
Below, we've selected some of the top industry certifications that could be vital additions to your restaurant cashier resume.
The top 5 certifications for your restaurant cashier resume:
- National Restaurant Association - ServSafe Certification (ServSafe)
- American Hotel & Lodging Educational Institute - Certification in Hotel Industry Analytics (CHIA)
- National Career Certification Board - Certified Customer Service Specialist (CCSS)
- National Retail Federation - National Professional Certification in Customer Service (NPC in Customer Service)
- American Payroll Association - Fundamental Payroll Certification (FPC)
The content below includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top associations for restaurant cashier professionals.
Top US associations for a Restaurant Cashier professional
- NACS
- National Association of Sales Professionals
- National Retail Federation
- The United Food and Commercial Workers International Union
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Highlight any significant extracurricular activities that demonstrate valuable skills or leadership.
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The summary or objective: focusing on the top one-third of your resume
It's a well-known fact that the top one-third of your restaurant cashier resume is the make-it-or-break-it moment of your application. The resume summary and objective could help you further build up your professional profile.
- If you have plenty of career highlights behind your back, use the resume summary . The restaurant cashier summary immediately focuses recruiters' attention on what matters most within your experience.
- The resume objective is the perfect choice for balancing your career achievements with your vision. Use it to state precisely how you see yourself in a couple of years' time - as part of the company you're applying for.
Both the resume summary and resume objective can be your value pitch to potential employers: answering what makes your application unique and the top choice for the restaurant cashier role. They both have to be specific and tailored - as there's no one-size-fits-all approach to writing your restaurant cashier summary or objective. Use the restaurant cashier examples below as a starting point:
Resume summaries for a restaurant cashier job
- With over 5 years of experience as a dedicated cashier for a bustling New York City steakhouse, I have refined my ability to manage high-volume transactions with accuracy and a welcoming demeanor. My expert familiarity with POS systems and strong financial reconciliation skills have resulted in a 20% reduction in transactional errors year-over-year.
- As a former bank teller with a knack for customer service and precision, transitioning into a restaurant cashier role at a prestigious Las Vegas eatery is a challenge I am eager to embrace. Bringing 3 years of financial service expertise, I am adept at cash handling, account management, and maintaining customer satisfaction.
- Seasoned retail manager seeking to leverage 7 years of customer service excellence and inventory management in the bustling environment of a San Francisco gourmet café. My leadership resulted in a 15% increase in storefront efficiency, and my detail-oriented nature ensures a seamless checkout experience.
- Keen to apply my 4 years of customer relations experience gained within the hospitality industry to a dynamic role as a restaurant cashier. I possess a thorough understanding of payment processing and commitment to delivering speedy yet friendly service, ensuring diner satisfaction at a trendy Miami beachside bistro.
- Enthusiastic about starting a new journey as a restaurant cashier and utilising my strong interpersonal skills honed with two years as a volunteer coordinator. Eager to learn and contribute to a fast-paced environment, my objective is to provide exceptional service contributing to the success of a renowned Chicago pizzeria.
- With a fresh perspective and a keen desire to develop new skills, my objective is to become a valued team member at a highly rated Los Angeles sushi bar. I bring a passion for meticulous service, a quick-learning aptitude, and an eagerness to embrace the intricacies of restaurant operations as a new chapter in my professional journey.
Average salary info by state in the US for restaurant cashier professionals
Local salary info for Restaurant Cashier.” Source: My Next Move, National Center for O*NET Development. Accessed 10/15/2024
| State | Average Salary (in USD) |
|---|---|
| US National Average | $29,720 |
| California (CA) | $35,200 |
| Texas (TX) | $27,560 |
| Florida (FL) | $28,270 |
| New York (NY) | $34,470 |
| Pennsylvania (PA) | $27,940 |
| Illinois (IL) | $30,240 |
| Ohio (OH) | $27,600 |
| Georgia (GA) | $26,740 |
| North Carolina (NC) | $27,040 |
| Michigan (MI) | $28,610 |
Four more sections for your restaurant cashier resume
Your restaurant cashier resume can be supplemented with other sections to highlight both your personality and efforts in the industry. Use the ones you deem most relevant to your experience (and the role):
- Awards - to celebrate your success;
- Interests - to detail what you're passionate about outside of work (e.g. music, literature, etc.);
- Publications - to show your footprint in the wider community;
- Projects - to pinpoint noteworthy achievements, potentially even outside of work.
Key takeaways
- Ensure your restaurant cashier resume uses a simple, easy-to-read format that reflects upon your experience and aligns with the role;
- Be specific within the top one-third of your resume (header and summary or objective) to pinpoint what makes you the ideal candidate for the restaurant cashier role;
- Curate information that is tailored to the job by detailing skills, achievements, and actual outcomes of your efforts;
- List your certifications and technical capabilities to demonstrate your aptitude with specific software and technologies;
- The sections you decide on including on your restaurant cashier should pinpoint your professional expertise and personality.
