As an IT infrastructure manager, articulating the complexity of your technical projects and leadership skills can be a daunting resume challenge. Our guide provides clear strategies to effectively convey your achievements and management capabilities, ensuring your expertise is prominently showcased.
- Get inspired from our IT infrastructure manager resume samples with industry-leading skills, certifications, and more.
- Show how you can impact the organization with your resume summary and experience.
- Introducing your unique IT infrastructure manager expertise with a focus on tangible results and achievements.
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Simple guide to your IT infrastructure manager resume format and layout
Successful IT infrastructure manager resumes all have one specific characteristic - candidates have invested in a simple resume layout . One that is easy to read, makes a good first impression, and is adapted to their professional experience. There are three distinct resume formats to help you focus on your:
- professional experience - use the reverse-chronological resume format;
- skills and achievements - via the functional skill-based resume format;
- both experience and skills - with a hybrid resume format .
What is more, keep in mind that your resume may be initially assessed by the ATS (Applicant Tracker System) (or the software used by companies in the hiring process). The IT infrastructure manager resumes that suit the ATS:
- have a header that includes either a role keyword or the job you're applying for;
- should be no longer than two pages;
- be submitted as PDF, unless specified otherwise.
Customize your resume for the market – a Canadian format, for example, might vary in structure.
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PRO TIP
Showcase any ongoing or recent educational efforts to stay updated in your field.
The key to your IT infrastructure manager job-winning resume - present your expertise with these sections:
- A header to make your resume more scannable
- Snapshot of who you are as a professional with your resume soft skills, achievements, and summary or objective
- Job advert keywords in the skills section of your resume
- Resume experience quantifying your past job successes with metrics
- A relevant education, certification, and technical sills section to provide background to your technological/software capabilities
What recruiters want to see on your resume:
- Experience with IT infrastructure lifecycle management and IT service delivery models.
- Proficiency in cloud computing, virtualization technologies, and implementing scalable systems.
- Demonstrated ability to lead cross-functional teams in a dynamic environment and manage IT projects across multiple platforms.
- Strong knowledge of cybersecurity practices, disaster recovery planning, and risk management.
- Familiarity with compliance regulations and standards such as GDPR, ISO 27001, or SOC 2.
The experience section or the essence of your professional IT infrastructure manager resume
Recruiters always have and always will appreciate well-written IT infrastructure manager resume experience sections.
The experience section is perhaps the most crucial element of your professional presentation, as it needs to answer job requirements while showcasing your technical expertise and personality.
Create your best resume experience section yet by:
- Selecting only relevant experience items to the role you're applying for;
- Always ensure you've listed a metric to quantify your success alongside each experience item;
- Create a narrative that showcases your IT infrastructure manager career succession: this goes to show the time and effort you've invested in the field to build your experience from the ground up;
- Within each experience bullet, consider a problem you've solved, the skills you've used, and the bigger impact this has made in the organization.
Take a look at how other real-life professionals have curated their experience with the IT infrastructure manager samples below:
- Headed the migration of on-premises infrastructure to a hybrid cloud environment, leading to a 30% reduction in operational costs for hardware maintenance
- Implemented strict IT security policies, including a 24/7 monitoring system that decreased the incidence of security breaches by 45%
- Orchestrated the upgrade of the company's network architecture which enhanced system reliability and uptime by 99.9%
- Managed a team of 20 IT professionals to support and maintain an international data center with over 5,000 active virtual machines
- Reduced data center energy consumption by 25% through strategic server consolidation and virtualization efforts
- Collaborated on the deployment of a company-wide VoIP solution, which improved internal communication efficiency and cut telecommunication costs by 30%
- Developed and executed a disaster recovery plan that minimized potential downtime, protecting critical business data across multiple sites
- Optimized the IT procurement process, which led to a 20% cost saving on annual IT expenditures
- Initiated and led a cross-functional team in the successful integration of newly acquired company IT systems, enhancing overall operational efficiency
- Spearheaded the rollout of a scalable IT infrastructure to support a rapidly growing user base, peaking at 15,000 users
- Successfully oversaw the seamless transition of the company’s e-mail system to Microsoft Exchange Online, impacting over 8,000 active accounts
- Introduced advanced data analytics tools, significantly improving decision-making by providing real-time insights into IT performance metrics
- Coordinated the deployment of a WAN optimization solution that improved remote application performance for over 2,000 end-users
- Led the successful certification process for ISO 27001, establishing the company’s commitment to international information security standards
- Administered an annual IT budget of $10 million, consistently delivering projects under budget with high-quality results
- Launched a company-wide IT service management platform that increased ticket resolution efficiency by 35% and improved user satisfaction
- Supervised the installation and maintenance of a multi-petabyte storage system that supported enterprise data warehousing and business intelligence
- Revamped the network's firewall and endpoint security protocols, significantly reducing the instances of malware incidents across the company
- Facilitated team development by mentoring junior IT staff, resulting in two team members being promoted to senior roles
- Designed and enforced SLA guidelines that resulted in an organizational increase in client service delivery satisfaction by 40%
- Pioneered a bring-your-own-device (BYOD) program that enabled flexibility for over 1,200 employees without compromising network security
- Drove the adoption of software-defined networking (SDN) within the corporate infrastructure, enhancing automation and reducing provisioning times by 50%
- Championed the execution of a multi-site backup and replication strategy that ensured 99.998% availability of critical applications and data
- Managed vendor relationships and negotiated contracts that cut costs on networking hardware by 20% without sacrificing quality or performance
- Played a key role in capacity planning, resource allocation, and forecasting for IT infrastructure needs supporting business growth and seasonal peaks
- Directed the modernization of legacy systems, enabling the company to retire outdated hardware and transition to current computing platforms
- Cultivated a culture of continuous improvement by introducing regular training programs on new technologies and best practices for the IT department
- Managed the infrastructure requirements for a global enterprise application rollout, ensuring zero downtime during the go-live phase
- Optimized IT service delivery by implementing a tiered support structure, dramatically decreasing response time for critical issues
- Played a pivotal role in negotiating a multimillion-dollar contract for the upgrade of network equipment, which included favorable support and maintenance terms
Quantifying impact on your resume
- Specify the number of servers, network devices, and systems managed to showcase the scale of your responsibility.
- Quantify the percentage improvement in system uptime or reliability under your management to demonstrate effectiveness.
- Highlight the dollar amount of budgets you have managed to indicate your financial responsibility and planning skills.
- List how many projects you've successfully delivered, emphasizing your project management capabilities.
- Provide figures related to any reduction in IT costs you achieved to show your contribution to operational efficiency.
- Mention the number of direct reports and team members you've led to reflect your leadership and team-building skills.
- Report any percentage decrease in security incidents or breaches to underline your focus on security.
- Detail the amount of data you've been responsible for protecting or managing to illustrate your experience with large-scale systems.
Action verbs for your IT infrastructure manager resume
What can candidates do about their resume, if they have no experience
Job requirements can sometimes be answered by other elements you could make more prominent in your IT infrastructure manager resume.
Thus, you'd be substituting your lack of experience with your relevant:
- Education with details of skills you've obtained that align with the job
- Internships and short-term jobs that are once more dedicated to putting your expertise in the spotlight
- Skills section answering basic and - potentially - more specific job qualifications
- Strengths or accomplishments to show the unique value you present, even as a candidate with less or no professional experience in the industry.
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PRO TIP
List your educational qualifications and certifications in reverse chronological order.
The right balance between hard skills and soft skills for your IT infrastructure manager resume
Wondering what the perfect IT infrastructure manager resume looks like? The candidate's profile meets job requirements by balancing both hard skills and soft skills across their resume.
- Hard skills are all the technologies you're apt at using . Prove you have the right technical background by listing key industry hardware/software in your IT infrastructure manager resume skills section and noteworthy certifications.
- Soft skills are both your personal, mindset, communication, analytical, and problem-solving talents . Use your IT infrastructure manager resume achievements section to show how you've used a particular soft skill to reach a tangible outcome.
When writing about your unique skill set, always make sure to refer back to the job advert to see what are the key requirements. This ensures you've tailored your resume so that it matches closer to what the ideal candidate profile is.
Top skills for your IT infrastructure manager resume:
VMware
Microsoft Azure
Cisco Networking
Linux Administration
Cloud Computing
Database Management
ITIL Framework
Virtualization Technologies
Backup and Recovery Solutions
Security Protocols
Leadership
Project Management
Communication
Problem-Solving
Team Collaboration
Time Management
Adaptability
Critical Thinking
Decision Making
Conflict Resolution
PRO TIP
Always remember that your IT infrastructure manager certifications can be quantified across different resume sections, like your experience, summary, or objective. For example, you could include concise details within the expertise bullets of how the specific certificate has improved your on-the-job performance.
What are the best certificates to add to your IT infrastructure manager resume + how to curate your education section
The education and certification resume sections are the underdogs of your IT infrastructure manager resume.
They showcase to recruiters that you've invested plenty of time to gain valuable and specific know-how, vital for growth.
As far as the resume education section is concerned:
- Detail only advanced education, specifying the institution and timeframe.
- Indicate your forthcoming graduation date if you're in the midst of your studies.
- Consider omitting degrees that don't align with the job's requirements.
- Offer a description of your academic journey if it underscores your notable achievements.
When curating your degrees and certificates on your IT infrastructure manager resume:
- Select only accreditation that matters to the role
- Niche knowledge that could help you stand out as a candidate (as is within the past few years), should be listed towards the top of your resume
- Include any pertinent data for credibility (e.g. institute name, graduation dates, etc.)
- Irrelevant degrees and certifications shouldn't make it on your resume. Those include your high school diploma and any specializations that have nothing to do with the technical or soft skills that are required for the job
As a final note, if you feel tempted to exclude your education or certification from your resume, don't.
These two sections could help you have a better competitive edge over other candidates - hinting that your professional journey in the industry may be for a longer period of time.
Recruiters find all of these IT infrastructure manager credentials impressive:
The top 5 certifications for your IT infrastructure manager resume:
- Project Management Professional (PMP) - Project Management Institute
- Certified Information Systems Security Professional (CISSP) - (ISC)²
- Cisco Certified Network Professional (CCNP) - Cisco Systems
- Information Technology Infrastructure Library (ITIL) Foundation Certification - AXELOS
- Microsoft Certified: Azure Solutions Architect Expert - Microsoft
PRO TIP
List your educational qualifications and certifications in reverse chronological order.
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Adding a summary or objective to your IT infrastructure manager resume
One of the most crucial elements of your professional presentation is your resume's top one-third. This most often includes:
- Either a resume summary - your career highlights at a glance. Select the summary if you have plenty of relevant experience (and achievements), you'd like recruiters to remember about your application.
- Or, a resume objective - to showcase your determination for growth. The perfect choice for candidates with less experience, who are looking to grow their career in the field.
If you want to go above and beyond with your IT infrastructure manager resume summary or resume objective, make sure to answer precisely why recruiters need to hire you. What is the additional value you'd provide to the company or organization? Now here are examples from real-life IT infrastructure manager professionals, whose resumes have helped them land their dream jobs:
Resume summaries for a IT infrastructure manager job
- Seasoned IT infrastructure manager with over 15 years of experience in designing and implementing robust technological frameworks for Fortune 500 companies. Notable success in leading large-scale migration projects, reducing system downtime by 30% post-implementation, and managing cross-functional teams to align IT operations with strategic business goals.
- Dedicated professional transitioning from a successful 10-year career in engineering project management to IT infrastructure. Recognized for excellence in leadership and performance optimization, aiming to leverage analytical skills and a systematic approach to enhance IT systems and network efficiency.
- Former financial analyst with 8 years of experience, adept in data analysis and process automation, now pursuing a passion for IT infrastructure. Instrumental in developing financial forecasting models that increased operational efficiencies by 25%, bringing a unique perspective to managing complex IT environments.
- Dynamic professional with a prowess for strategic planning and a 20-year track record as an IT infrastructure manager, renowned for orchestrating the seamless merger of two international data centers. Expert in cloud services, cybersecurity measures, and fostering team productivity, contributing to a consistent record of surpassing performance benchmarks.
- As a recent graduate with a Master's in Information Systems Management, my objective is to apply my theoretical knowledge and fresh perspective on emerging technologies to contribute to the development of cutting-edge IT infrastructure solutions. Eager to evolve with a progressive organization that values innovative thinking and continuous learning.
- With a background in Computer Science and certifications in network security, my objective is to transition into an IT infrastructure manager position. My goal is to use my problem-solving skills and a keen understanding of coding and system administration to drive the secure and efficient operation of IT networks and services.
Taking your IT infrastructure manager resume to the next level with these four additional resume sections
Your IT infrastructure manager resume can feature a variety of skills (both hard and soft) in diverse sections. Choose those that align best with the job requirements and reflect your suitability for the company culture.
Consider these four additional resume sections recommended by our experts:
- Languages - State any languages you are proficient in and your level of proficiency. This demonstrates your commitment to communication and potential for international growth.
- Projects - Highlight up to three significant projects you've completed outside of work, showcasing skill development. Include a link to your project portfolio in the IT infrastructure manager resume header, if applicable.
- My Time - How you allocate your time outside work can indicate your organizational skills and cultural fit within the company.
- Volunteering - Detail causes you're passionate about, roles you've held, and achievements in volunteering. Such experiences likely have honed a range of soft skills crucial for your dream job.
Key takeaways
Securing your ideal job starts with crafting a compelling IT infrastructure manager resume. It should not only highlight your professional strengths but also reflect your personality. Key aspects to remember include:
- Choose a clear, easily editable format, allowing more time to focus on the content of your resume;
- Emphasize experience relevant to the job, focusing on your impact on the team;
- Opt for a resume summary if you have extensive professional experience, and a resume objective if you're just starting out;
- Include technical skills in the skills section and interpersonal skills in the achievements section;
- Recognize the importance of various resume sections (e.g., My Time, Projects) in showcasing both your professional abilities and personal traits.
