8 Dispatcher Resume Examples & Guide for 2023

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8 Dispatcher Resume Examples &...

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According to the U.S. Bureau of Labor Statistics, Dispatcher positions are at a -14% growth rate, which is negative. With that said, there are currently 49,000 jobs in the market right now. The total number of jobs is expected to decrease by -7,100 to 41,900 in the period of 2020-30.

What’s more, the median annual wage for the Dispatcher jobs was $89,090 in May 2020. The lowest 10% earned less than $51,670, and the highest 10% more than $121,490.

Our conclusion? The Dispatcher job market is facing competition due to decreasing demand.

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Top dispatcher sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

Writing a job-winning experience section: Dispatcher resume edition

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Dispatcher resume experience section: dos and don'ts
  • List 4-6 bullet points per position;
  • Include only relevant job experience;
  • Make sure to highlight your strongest skills by focusing on the challenges you’ve faced and the results you’ve achieved;
  • Don’t use buzzwords that carry no meaning;
  • Don’t share confidential information about your previous employers.

If you prefer to be led by example, check out some great Dispatcher resume experience section snippets below!

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In writing your Dispatcher resume, you will no doubt want to list your previous duties - as you should. But steer clear of just listing your duties, instead of your achievements. Make your resume stand out by communicating what you have done, and not merely what the job needed you to do.

Action verbs for your dispatcher resume

The Enhancv team went through thousands of Dispatcher resumes that have helped people get hired at their dream companies. Here are some of the best power words used by these top applicants:

An impressive skills section for your dispatcher resume

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Writing a skills section that stands out:
  • Check the job advert for keywords that you can use: this will help you pass ATS;
  • Focus on relevant and valuable skills that will support your application;
  • Make sure to include both hard and technical skills, leaving soft skills for other sections of your Dispatcher resume;
  • Don’t list skills you don’t have.
Top skills for your dispatcher resume

Sabre Products

WSI Fusion






Attention to details




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Don’t feel obliged to spend a separate section for your soft skills - you can weave them throughout your job experience or career summary. But, don’t just write empty words - back them with examples.

what to write in your resume header
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Checklist for your dispatcher resume header
  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
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Include a link to your portfolio in your Dispatcher resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

The dispatcher resume summary: tips and tricks

what to write in your resume summary
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Making a strong first impression:
  • Keep your summary section short and easy to read; avoid long sentences;
  • Highlight your total years of experience in the field;
  • Mention 1-2 of your biggest achievements and strengths;
  • Add a couple of keywords from the job advert.
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Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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Highlight specific past projects that you’re most proud of in your summary. It sets an excellent tone for the rest of your resume. You can talk about all of your former jobs in your work experience section later on.

Dispatcher resume: a strong education section

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What to include in your education section:
  • Your highest education degree (incl. major, duration, name of institution);
  • A bit more about the certifications you’ve got (if they are relevant to what you’re applying for);
  • Some extracurricular activities that have helped you develop and strengthen your skills;
  • If you’re an entry-level applicant: Relevant courses and projects.
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Top Certifications for your Dispatcher Resume
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Truck Dispatcher Training (STEP BY STEP, work independently)

FULL COURSE- How to Become a Truck Dispatcher, how to book loads for semi-trucks and start your own Dispatch Company

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Become A Work From Home Dispatch Agent With Guaranteed Hire

After Course Completion You Are Eligible For Direct Hire With Nextlevel Dispatch As A Dispatch Agent!

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Freight Dispatcher Training

Learn how to become a truck dispatcher and begin your career after the training!

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Independent Freight Dispatcher

Beginner Friendly Freight Dispatcher Course

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If you hold a certain major and a minor, your majors should be mentioned first.

Dispatcher resume: How to choose the right format

The content of your resume is necessary for showcasing your expertise, skills, and education. Great formatting, on the other hand, is essential for highlighting your attention to detail, creativity, and ability to stand out.

There are three basic resume formats to choose from:

Which one of these you choose depends on a couple of things, but most importantly: the industry and your level of experience.

The reverse-chronological resume format, for example, is great if you’re a Dispatcher with many years of experience and no career gaps. It doesn’t really matter if your company of choice is a multinational corporation or an early-stage startup – this resume format is considered to be a safe bet.

If you’re someone with little or no experience, however, we advise you to go for a functional skills-based resume format. It focuses on skills, competencies, and education, rather than experience. This makes it great for entry-level applicants, career changers, and graduate students.

And if you’re tired of traditional formats and want to go over the top when it comes to your application, the combination or hybrid resume format is here to help. Here, you can focus on both your experience and your skills, there’s even space for you to highlight your most spectacular personality traits. If you want to give a modern feel to your Dispatcher resume, this resume format is just what you need. Add a ‘my life philosophy’ section for additional bonus points!

Looking for ways to perfect your Dispatcher resume layout and style?

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Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Dispatcher resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.

Your dispatcher resume: Other sections to include

Tired of resumes that focus only on your professional side? Want to show you’re an actual human being with a real personality that goes beyond your work experience? Then add some other sections to your Dispatcher resume!

Depending on the industry, company, and position, you can go for a more creative or less creative approach. Choose 1-2 of the following:

Making your dispatcher resume shine

In a pile of boring black and white resumes, a creative Dispatcher application feels like a breath of fresh air. And trust us, recruiters love this.

There are two ways to add a splash of creativity to your resume. You can either go for a creative layout (bright colors, modern fonts, etc.) or add some creative sections (e.g. ‘what my typical day looks like’).

It’s up to you! Just make sure to keep the position, company, and industry in mind. Otherwise, you risk going over the top. And that’s not always a good idea.

day of my life on resume   Enhancv resume section

What makes a great dispatcher resume: key takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.

Dispatcher resume examples

Explore additional dispatcher resume samples and guides and see what works for your level of experience or role.

By Experience

Entry Level Dispatcher

For entry-level dispatchers, your potential outweighs your experience. Demonstrate your abilities in quick decision-making, multitasking, and communication. Highlight training, internships, or coursework relevant to dispatching. Show how you've used these skills for effective results, maybe through group projects or during volunteer experiences.

View Entry Level Dispatcher Resume

By Role

911 Dispatcher

Handling emergency situations is at the heart of a 911 Dispatcher’s job, and employers will seek those who have excelled in these situations. Highlight any experience in managing high-stress calls or emergency responses. List any training or certification related to emergency management, crisis response, or communication. Use phrases like 'facilitated emergency response to...' or 'coordinated with law enforcement agencies resulting in...' to indicate your actions led to specific results.

View 911 Dispatcher Resume

Truck Dispatcher

Experience with logistics and scheduling is essential for truck dispatchers. Highlight your skills in time management, route planning, and coordination with drivers. If you have experience with dispatching software or other relevant technology, emphasize this. Discuss your direct impacts on efficiency or delivery speed, for example 'optimized routes resulting in 10% delivery time reduction.'

View Truck Dispatcher Resume

Security Dispatcher

A security dispatcher should showcase skills in threat assessment, cooperation with security personnel, and management of security systems. Remember to mention any qualifications, like license or certification in security management or similar. Show how your actions contributed to maintaining or improving security, such as 'quickly identified potential threats leading to prompt response and resolution.'

View Security Dispatcher Resume

Emergency Dispatcher

As an emergency dispatcher, stress management, multitasking and decision-making skills are key. Highlight instances where you successfully dispatched appropriate emergency services under pressure. If you have undertaken any specific emergency management certifications or trainings, be sure to feature them. Use phrases like 'efficiently coordinated response to a 4-car pileup leading to prompt medical assistance.'

View Emergency Dispatcher Resume

Transportation Dispatcher

For a transportation dispatcher, logistics, time management and coordination are crucial skills. Emphasize your capabilities in these areas along with any experience with dispatching software. Give examples of how you made a difference, say by 'reducing average transportation delays by 15% through communication optimization.'

View Transportation Dispatcher Resume

Aircraft Dispatcher

For aircraft dispatchers, good knowledge about aviation, navigation, and weather is prime. You should also highlight your communication skills, and quick decision-making ability. Make sure to showcase any FAA certifications and how you contributed to flight safety or efficiency, for example 'supervised 50+ departures daily leading to on-time flight performance.'

View Aircraft Dispatcher Resume

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